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You may only hear from them when they need their passwords changed, but the reality is that improving IT processes and productivity is everyone’s concern. Inviting the Business out to lunch will help bridge communication gaps and ensure that you and your team understand their needs and continue to deliver real value and impact to the Business. Increase the speed, efficiency and quality of your team’s services, by contacting Sath’s Service Leadership & Governance team to assess the effectiveness of your Customer Service, Internal Efficiencies, Skills and/or Governance Capabilities and related Processes. We will address gap areas with cost-conscious solutions, allowing you and your team’s reputation to shine while you continue to deliver value to the business. Call us, we’d love to hear from you. Have you and your team finally read through those piles of process manuals? And, have they completed all of the required documentation? Didn’t think so. Designing effective processes that deliver business value is an art, not a science. REVEAL by Sath is a mobile, dynamic and intuitive Service Leadership tool that delivers outcome-based process improvement and reveals tangible and sustainable business impact. At Sath, we’ll treat your money like its our own. We know that you’re feeling the pressure to implement with reduced planning time at the same time increase service quality levels with scarce time and resources. Our ITIL, PM, COBIT, CMMi, ISO27001 and IIBA qualified team of Service Leadership and Governance experts will efficiently address gap areas with cost-conscious solutions allowing you to do more with less. Effective IT Leaders today need to be able to engage and connect with the business, in addition to driving technology and innovation. Ensuring your teams have just the right mix of skills is not easy. Sath’s highly qualified Service Leadership & Governance team can assess the effectiveness of your capabilities and address gaps with cost-conscious solutions, providing your team with the tools they need to do their jobs well. What will it take to have your IT Shop viewed as driving the business forward? Most businesses today would not function without complex networks and IT infrastructures and services, yet these are still viewed as supporting functions relative to the other business units. Sath’s ITIL, PM, COBIT, CMMi, ISO27001 and IIBA certified Service Leadership and Governance team will conduct assessments that focus on Customer Service, Skills, Internal Efficiency and/or Governance capabilities. Our team is prepared to work with you throughout the entire experience from the design and creation of a tailored Future State Playbook that addresses future state objectives, customer service, skills, governance and internal efficiencies gaps with recommended cost-conscious solutions. And, we don't stop there. We will also be there to support, implement and activate your Playbook.
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Sath's 6 Simple Steps to Service Leadership & Governance Succuess

Jul 16, 2015

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Page 1: Sath's 6 Simple Steps to Service Leadership & Governance Succuess

You may only hear from them when they need their passwords changed, but the reality is that improving IT processes and productivity is everyone’s concern. Inviting the Business out to lunch will help bridge communication gaps and ensure that you and your team understand their needs and continue to deliver real value and impact to the Business.

Increase the speed, efficiency and quality of your team’s services, by contacting Sath’s Service Leadership & Governance team to assess the effectiveness of your Customer Service, Internal Efficiencies, Skills and/or Governance Capabilities and related Processes. We will address gap areas with cost-conscious solutions, allowing you and your team’s reputation to shine while you continue to deliver value to the business. Call us, we’d love to hear from you.

Have you and your team finally read through those piles of process manuals? And, have they completed all of the required documentation? Didn’t think so. Designing effective processes that deliver business value is an art, not a science. REVEAL by Sath is a mobile, dynamic and intuitive Service Leadership tool that delivers outcome-based process improvement and reveals tangible and sustainable business impact.

At Sath, we’ll treat your money like its our own. We know that you’re feeling the pressure to implement with reduced planning time at the same time increase service quality levels with scarce time and resources. Our ITIL, PM, COBIT, CMMi, ISO27001 and IIBA qualified team of Service Leadership and Governance experts will efficiently address gap areas with cost-conscious solutions allowing you to do more with less.

Effective IT Leaders today need to be able to engage and connect with the business, in addition to driving technology and innovation. Ensuring your teams have just the right mix of skills is not easy. Sath’s highly qualified Service Leadership & Governance team can assess the effectiveness of your capabilities and address gaps with cost-conscious solutions, providing your team with the tools they need to do their jobs well.

What will it take to have your IT Shop viewed as driving the business forward? Most businesses today would not function without complex networks and IT infrastructures and services, yet these are still viewed as supporting functions relative to the other business units. Sath’s ITIL, PM, COBIT, CMMi, ISO27001 and IIBA certified Service Leadership and Governance team will conduct assessments that focus on Customer Service, Skills, Internal Efficiency and/or Governance capabilities.

Our team is prepared to work with you throughout the entire experience from the design and creation of a tailored Future State Playbook that addresses future state objectives, customer service, skills, governance and internal efficiencies gaps with recommended cost-conscious solutions. And, we don't stop there. We will also be there to support, implement and activate your Playbook.