SAP CRM Training | SAP CRM Online Training | SAP CRM Course

Place Your Text Here

LOGO

SAP CRM TrainingSAP CRM Training

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

SAP CRM Functional Course Content

Introduction to SAP CRM

Marketing

Sales

Service

CRM User Interface ( Web UI)

SAP CRM

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

SAP CRM Technical Course Content

SAP CRM Fundamentals

Base Customization of SAP CRM

Experience on SAP CRM User Interface

Customizing SAP CRM

CRM User Interface ( Web UI)

SAP CRM

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Introduction to SAP CRM• CRM Customizing Fundamentals• Over view of CRM Architecture• Business Partner• Business categories• BP Roles & Grouping, BP Relationships• Business partner Hierarchy• Organizational Management• Organizational Model, Org

Determination• Territory Management• Territory Hierarchy Levels

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Introduction to SAP CRM• Product Master• Attributes & Set Type, Hierarchies &

Categories,• Product types, Maintain Products• Transactional Processing• Business Transactions• Item Category• Activity Management• Business Activities• Partner Processing

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Marketing• Marketing Planner & Campaign

Management• Marketing Calendar• Personalized Mail Forms• Segment Builder• Customer Segmentation, Attribute List ,

Info sets• Product Proposals• Campaign Automation• External List Management• Lead Management• Lead Questionnaire

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Sales• Opportunity Management• Sales Cycles in Opportunity

management.• Surveys and Questionnaire in

Opportunity management• Order Management• Contract management• Copying Controls• Sales Cycle, Tools–Buying Centre &

Sales Agent• Special functions in order management

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Service• Service order management• Complaints and Returns• In-House Repair Management• Installed Base management• Installed Categories IB• Components• Objects, Object Family• Assign Object Family to IB Category• Service agreements and service

contracts• Warranty claims

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

CRM User Interface ( Web UI)• UI concepts and UI V’s SAP GUI• Business roles• Authorization roles• Navigation bar profile• Work center link group• Direct links and logical links• Enhancing the existing business roles• Linking business role to org model.• Transaction launcher

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

SAP Customer Relationship Management -Technical

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

SAP CRM Fundamentals• Introduction to SAP CRM• Basics and Architecture• SAP CRM Marketing• SAPCRM Sales• SAP CRM Services• SAP CRM Web Channel• SAP CRM Partner Channel

Management• SAP CRM Interaction Center• SAP CRM Field Applications• SAP CRM Analytics

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Base Customization of SAP CRM• SAP CRM Overview• Business Partners• Organizational Management• Product Master• Transaction Processing• Activity Management• Partner Processing• Actions• People Centric CRM

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Experience on SAP CRM User Interface

• Describe the different UI elements and know how to personalize them

• Explain the concept of Business Roles and know how to maintain them

• Understand the Navigation Bar• Customizing and how to integrate other

web• Get a basic understanding of the

architecture of the User Interface• Understand the UI Configuration Tool

and perform layout changes• Explain the Design Layer Concept

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Experience on SAP CRM User Interface

• Perform customer specific enhancements with the Easy Enhancement Workbench

• Explain the Component Enhancement Concept

• Explain how to create skins to adapt the UI to your corporate identity

• Understand Web Services and the Web Service Tool

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Customizing SAP CRM• Business Layer• Generic Interaction Layer: Basics• Business Object Layer: Transactional

Services• Enhancement of Data Model with the

Application Enhancement Tool• Enhancement of Generic Interaction

Layer Components• Simple Objects• Presentation Layer• UI Component Development and

Enhancement Concepts• Views, View Sets, Custom

Controller,Window, Navigation

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Customizing SAP CRM• Component Interface and Usage of

Components• Cross component Navigation• Implementation of Value helps• Editable Overview Pages• Tables in views• Transaction context• Component Enhancement Examples• UI Types• Global Data Context• UI Configuration, Transaction Launcher

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697

Place Your Text Here

LOGO

http://onlinetrainingplacements.weebly.com/sap-crm-training.htmlEmail : [email protected]

Phone : 001.602.761.7697