San Marcos Iconic Village Apartment Fire Lessons Learned and New Initiatives
San Marcos Iconic Village Apartment Fire
Lessons Learned and
New Initiatives
Scope
•Overall incident timeline
•What were the lessons learned
•What went well
• Faith-based and community organizations – What will you take away?
What Is Not In Our Scope?
• Fire Marshal investigation information
• Investigation speculation
• Investigation details
• Investigation results
• Investigation reports
Areas To Consider
• Incident response
• Operational coordination
• Support from local and state agencies
• Communication – Internal and External
• Support services for those affected
• Family Assistance Center
• Temporary shelter
• Resource Center
Incident Response
Incident Timeline
Operational Coordination
Support From Local and State Agencies
Communications
Incident Response
July 20, 2018
04:27 First call to 9-1-1
04:33 SMHC EMS arrives on scene; SMFD
arrives on scene and establishes
command (Video)
04:38 All SMFD on-duty units on scene
04:39 Helicopter requested to CTMC
Iconic Village Apartments -Before the Fire
Iconic Village Apartments -Before the Fire Bldg 500
Incident Response
04:40 Mutual aid requested from South Hays FD
and New Braunfels FD
04:47 SMFD reports fire is threatening Bldg L
04:49 Command reports radio communication
difficulties to dispatch
04:56 Medic 1 arrives at CTMC with burn
patient for airlift to SAMC
Incident Response
05:10 Building 300 exposure confirmed
05:17 Mutual aid requested from Kyle FD
06:05 Office of Emergency Management notified of
incident; State Fire Marshal’s Office (SFMO)
and the ATF were requested
09:00 SFMO and ATF staff arrived on scene
Iconic Village Apartments –Bldg L and 300 Exposures
Incident Response
09:30 EOC activated at Level II – escalated response
with isolated departments
09:45 Public Emergency Information Line established
10:00 Press Briefing #1; Temporary shelter
established at the Activity Center
10:30 Family Assistance Center established at
Westover Baptist Church
Westover Baptist
Church
Press Briefing #1
Incident Response
July 20 - 14:00 Texas Task Force 1 requested from the
scene; Full team from SFMO arrived on scene
July 21 – ATF begins investigation operations
July 22 – Texas Task Force 1 begins shoring operations
July 23 – Press Briefing #2 held; All five victims were
recovered from the scene; EOC closes;
emergency information line transferred to
SMFD
Press Briefing
#2
State Fire
Marshal’s Office,
TXTF-1, and ATF
Incident Response
July 24 - Resource Center opens for two (2) days at
the Activities Center
July 26 - Texas Task Force 1 demobilized
July 30 - ATF demobilized; incident scene returned to
property owner
Support Services
Family Assistance Center
Multi-Agency Resource Center
Temporary Shelter
Family Assistance Center
• Established location was unavailable
• Pre-existing relationships with the SMPD Chaplains Group
• Westover Baptist Church volunteers
• Private property
• Uses –
• Social & emotional needs
• Assistance to families (meals, housing needs, etc)
• Investigation location
• Means to communicate with the families
Multi-Agency Resource Center
Donations
In Memory
Zachary Sutterfield