David Gordon Leading with the Consumer/ 14/03/2012
Jun 25, 2015
David Gordon
Leading with the
Consumer/
14/03/2012
200m Tweets a day
6 billion photos on flickr
Everyone is a broadcaster
20m bloggers
Everyone’s in entertainment
1 in 8 views on iPlayer came from
games consoles
48 hours of video are uploaded to
YouTube every minute
Over 16 billion songs have now been
sold on iTunes worldwide
Everyone’s connected
30% of the
world population
is now online
1 Trillion urls in Google
index
700+ Million people are now
on Facebook
The internet in your pocket
2013 smartphone sales will overtake PC sales
77% of the worlds
population have a mobile phone
Half of all new
internet connections
are now mobile
3/14/2012
75% mobile traffic
through smartphones
43m Mobile Internet Users
60m
Internet Users
42% penetration
The Russian Market
The Consumer’s Digital Day…
Watching
scheduled TV
173 mins
Listening to
radio on a
radio set
62 mins
Reading
(Newspapers
/books)
31 mins
Offline
computer
use
36 mins
Games
15 mins
Music
(stereo)
9 mins
Mobile
calls
12 mins
Landline
calls
15 mins
MP3
Player
8 mins
Online
computer
use
34 mins
PVR
viewing
21mins
Social
networking
19 mins
Send/read
emails
34 mins
Texting
14 mins Emails via
mobile
2 mins
Social
networking via
mobile
3 mins
Instant
messaging
7 mins
On-demand
on a
computer
2 mins
Video clips
online
2 mins
On-
demand
on a TV
set
3 mins
Calls over
the
internet
1 min
Online
audio
3 mins
Offline
music on
a
computer
3 mins
Live radio
on a TV set
2 mins
DVDs
6 mins
Traditional Media
New Media
Source: Ofcom 2010
36% increase in live concert goers
since 2004
+28% Source: Eurobarometer/nVision
Base: 1,000 respondents aged 15+, UK
how many times in the last 12 months?
3/14/2012
+22%
3/14/2012
The OOH Consumer
Why start with the consumer/
What are the advertising objectives of clients
with brands or services to promote
Who are they targeting
What type of connection are they seeking
Why start with the consumer/
1000 billboards for €120,000 is not a planning solution
Demonstrate how OOH provides touchpoints
throughout the day
Demonstrate how the consumer is in the OOH space at
the right time, right place, right mindset and the OOH
formats can connect and engage with them
How did we get here/
Media & Lifestyle Study
5,000 sample
Bespoke Study
2,500+ sample
(50% re-contact)
subject areas covered in OCS/
Demos
Day in the life
Passionate
about
Attitudes
Sports Events
Travel TV
Newspapers Radio
Internet Hobbies &
Interests
Attitudes to
brands
Magazines Out of home
media
Ground
signage Direct mail
Decision
making
Direct
marketing
Sampling
PR
Cinema
Sponsorship
Mobile
phones Loyalty cards
Promotions Category
involvement
Word of
mouth
Product
purchase
Charity
involvement
Celebrity
endorsement
+ Detailed OOH Questions
Travel modes of travel and frequency; thoughts when travelling; everyday journey
attitudinal statements
Regular activities places visited and seen advertising at; mindset when notice
advertising in different environments; moods; promotional activity
Product category info environments feel it is appropriate to advertise specific
categories; category specific attitudinal statements
OOH advertising attitudinal statements about various formats
Effective Communication/
Relevant, compelling content: • Attitudes, interests, hobbies, activities, lifestyle, tone
Delivered to an interested and engaged person: • Targeting
• Segmentation (building or replication)
• Media involvement
At the right time in the right place:
• Channel influence
• Media consumption
• Receptivity
• Ad Noticibility
Delivering over 100,000 global respondents
OCS is global tool/
Malaysia
South Africa
Singapore
Taiwan
India China
USA Europe
Brazil
Mexico
Australia
Japan
Segment overview/
Holiday Enthusiasts
Actively looking for or especially
interested in holiday flights.
High street
Visit the High street
regularly.
Category
Audience
Brand
Environments
Nivea
Admire or use/bought Nivea.
Young Professional
18-40 yr old Work full time
earning €40,000+
RUSSIA OCS 2010
14/03/2012
Heavy Mobile Internet Users/
Demographic Profile/
Demographics
Attitudes/Opinions (Ranked by Index)
Categories Especially of Interest (by Index)
Leisure Interests (Ranked by Index)
Technology Used (Ranked by Index)
Demographics
I tend to live for today (224)
Always concerned about what
others think (203)
I tend to spend money without
thinking (197)
I like to follow a well organised
routine (187)
I worry too much about things
that aren’t that important (179)
I have a very active imagination
(178)
I tend to put my trust into people
too easily (168)
Personal electronics , Cars, Leisure travel , TV
programmes, New DVDs/ Blu Ray, Latest Films,
Magazines/Newspapers, High street shops
Going to nightclubs (180)
Camping/Caravanning (176)
Doing voluntary community
Service (170)
Visiting the library (166)
Amateur courses (164)
Playing game consoles (158)
Placing bets (158)
Going to music festivals (148)
Going to the casino (141)
Xbox 360 (419)
Nintendo DS (351)
Smartphone (310)
Sony PS3 (298)
Digital Radio (260)
Sony PS2 (234)
Blu Ray player (201)
Blackberry (196)
68% Male
46% 15-24 (221)
22% Live in Volga Region
(129)
49% Single (239)
45% Have Children (69)
81% Main HH Shopper (99)
20% Employed PT (174)
Russian Heavy Mobile Internet Users
OOH advertising/
OOH Noticed (strongly/somewhat agree)
Sample: 145
Universe: 3,107,000
Indexed against All Adults
Source: OCS 2010
How much do you agree that you tend to notice advertising in each of the following places?
77
68
79 85
75
68
62
79 81
62
82
59
77
41
79
100
105
110
115
120
125
0
10
20
30
40
50
60
70
80
90
100
Index
% o
f T
arg
et
Au
die
nce
% of Target Audience Index against all adults
Attitude toward OOH advertising formats
Attitudes to Advertising (strongly/somewhat agree)
Sample: 145
Universe: 3,107,000
Indexed against All Adults
Source: OCS 2010
77
91
48
82
66
51
42
54
60
25
100
110
120
130
140
150
160
170
180
190
0
10
20
30
40
50
60
70
80
90
100
Advertisinghelps me
know what isavailable
I expectadvertising to
beentertaining
Feel morefavourablytowardscompany
involved incharity
I likeadvertisingthat givesyou factualinformation
I normallybuy/use
brands thatreward mefor being
loyal
Trycompetitorprod if offer
discount
I regularlybuy a
product aftertrying asample
I thinkfavourably ofcompanies
that sponsorevents
Change mymind if
hear/seeabout
product
More likelybuy prod if
famousperson
endorsed it
Index
% o
f T
arg
et
Au
die
nc
e
% of Target Audience Index against all adults
Attitudes to DOOH
Sample: 145
Universe: 3,107,000
Indexed against All Adults
Source: OCS 2010
49
57 57
28
59
36
53 51
100
105
110
115
120
125
130
135
140
0
10
20
30
40
50
60
70
80
90
100
Brands thatadvertise on
digital screensare innovative
Ad on digitalscreen createsimpression it'squality brand
I like the idea ofinteracting withdigital screens
The brand beingadvertised is amarket leader
Digital screensare good forfashionable
brands
Tell others abtads seen ondigital screen
It makes thebrand or product
morememorable
Expect digiscreen ads more
up to date
Index
% o
f T
arg
et
Au
die
nc
e
% of Target Audience Index against all adults
Mobile Phone Users in different countries
Attitudes to DOOH
Attitudes to small format OOH
Sample: 145
Universe: 3,107,000
Indexed against All Adults
Source: OCS 2010
67
58
53 54
69
41
80
85
90
95
100
105
110
115
0
10
20
30
40
50
60
70
80
90
100
Useful find out abtlatest DVD release
Notice billboards fornew music
Often notice posterswhen out and aboutwith friends/family
Posters/screens helpto keep name of
brand adv in my mind
Posters/screens goodway of finding out
about new products
If I see offer outsidesupermarket, I check
it out instore
Index
% o
f T
arg
et
Au
die
nc
e
% of Target Audience Index against all adults
Claimed action taken
Action taken in response to OOH advertising
Sample: 145
Universe: 3,107,000
Indexed against All Adults
Source: OCS 2010
31,5
18,3
44,9
54,6
39,0
28,8
36,5
2,0
5,8 7,5
4,2
100
150
200
250
300
350
400
0,0
10,0
20,0
30,0
40,0
50,0
60,0
Index
% o
f T
arg
et
Au
die
nc
e
% of target audience Index against all adults
Travel behaviour
Typical thoughts on daily commute
Sample: 145
Universe: 3,107,000
Source: OCS 2010
0
10
20
30
40
50
60
70
80
My family
Work
What to eat for breakfast
What to eat for lunch
What to eat for evening meal
My finances
Sport
Shopping I need to do
Holidays
What to do this evening
Music I want to buy
What to watch on TV
Clothes and fashion
Health/Fitness
Looking for something online
My friends
Way to Work
At Lunch
Way Home from Work
Mobile Phone Users in different countries
Thoughts on way home
Typical thoughts on non-work trips
Sample: 145
Universe: 3,107,000
Source: OCS 2010
0
10
20
30
40
50
60
70My family
Work
What to eat for breakfast
What to eat for lunch
What to eat for evening meal
My finances
Sport
Shopping I need to do
Holidays
What to do this evening
Music I want to buy
What to watch on TV
Clothes and fashion
Health/Fitness
Looking for something online
My friends
Non-work Trips
Environments visited and advertising noticed
70
90
110
130
150
170
190
60 80 100 120 140 160 180 200 220 240
OOH environmental effectiveness
Service
Stations
Supermarket Bus
Rare Find Hard to Miss
Wallpaper Invisible
Bars
Airport
Hair
Salons
Shopping
Mall
Train
Cinema
Metro
College
Low
Exposure
Hig
h E
xposure
Likely to Notice Ads
Unlikely to Notice Ads
Exposure measured on Index Notice-ability measured on Index Size of circle = % of exposure
Sample: 145
Universe: 3,107,000
Indexed against All Adults
Source: OCS 2010
Sport
Stadia
Gym/Leisure
Coffee
Shops
High
Street
Concerts
14/03/2012
Muscovites/ Demographic and Advertising Profile/
OCS/
Muscovites
Demographic Profile
Demographics
57% Female 22% 45-54
80% Higher Education (102)
Work full time 74% (97)
67% Have children (103)
Demographics 35% Live with spouse and children (88)
49% Married (92)
85% Main HH Shopper (104)
Attitudes/Opinions (Ranked by Index)
I’m often on a diet to lose
weight (138)
There’s little I can do to change
my life (131)
Prefer to buy low salt products if
available (128)
I spend quite a lot of money on
clothes for myself (125)
I buy the newest fashion brands
& styles available (120)
I try to go somewhere different
on holiday every time (118)
How I spend time is more
important than how much
money I make (115)
Categories Especially of Interest (by Index)
Fast Food, Ethical Products, High Street/Mall
Shops, Snack Food/Drinks, Cosmetics/Toiletries,
Public Service Information, Spirits
Leisure Interests (Ranked by Index)
Visiting art galleries (186)
Visiting stately/country homes (166)
Going to a casino (165)
Doing voluntary service (160)
Travelling abroad (159)
Going to classical music concerts
(156)
Visiting museums (148)
Going to the theatre (147)
Charity events (145)
Technology Used (Ranked by Index)
iPhone (152)
Blackberry (149)
Xbox (148)
WiFi (147)
Satnav (147)
Sony PSP (145)
Digital Camera (132)
Xbox 360 (127)
Sample: 582
Universe: 12,026,000
Indexed against All
Russian Adults
Source: OCS 2009
Attitudes to DOOH
Sample: 582
Universe: 12,026,000
Indexed against All Russian Adults
Source: OCS 2010
47
51
64
22
63
28
55
51
85
90
95
100
105
110
0
10
20
30
40
50
60
70
80
90
100
Brands thatadvertise on
digital screensare innovative
Ad on digitalscreen createsimpression it'squality brand
I like the idea ofinteracting withdigital screens
The brand beingadvertised is amarket leader
Digital screensare good forfashionable
brands
Tell others abtads seen ondigital screen
It makes thebrand or product
morememorable
Expect digiscreen ads more
up to date
Index
% o
f T
arg
et
Au
die
nc
e
% of Target Audience Index against all adults
Category information looked out for
Sample: 582
Universe: 12,026,000
Indexed against All Russian Adults
Source: OCS 2010
Claimed action taken
Action taken in response to OOH advertising
Sample: 582
Universe: 12,026,000
Indexed against All Russian Adults
Source: OCS 2010
31,6
15,8
43,6
55,3
40,3
31,5
38,3
1,1 1,1
6,3 1,7
50
60
70
80
90
100
110
120
0,0
10,0
20,0
30,0
40,0
50,0
60,0
70,0
80,0
90,0
100,0
Index
% o
f T
arg
et
Au
die
nc
e
% of target audience Index against all adults
Travel behaviour
Transport used for Work
Indexed against all Working Adults
38% (96)
44% (110) 3% (140)
1% (216)
45% (268) 6% (223)
32% (87)
Sample: 582
Universe: 12,026,000
Indexed against All Russian Adults
Source: OCS 2010
Frequency of noticing BB by journey type
Going to Work
73%
Going to the Supermarket
63% Going to the High Street
55%
Going to a shopping centre
70%
Going to a sporting event
30%
On the school run
17% Going out at the weekend
57%
Going home from work
60%
Sample: 582
Universe: 12,026,000
Source: OCS 2010
60
80
100
120
140
160
180
70 90 110 130 150 170 190 210
OOH environmental effectiveness
Service
Stations Supermarket
Bus
Rare Find Hard to Miss
Wallpaper Invisible
Pubs
Airport
Hair
Salons
Shopping
Mall Train
Cinema
Metro
Low
Exposure
Hig
h E
xposure
Likely to Notice Ads
Unlikely to Notice Ads
Exposure measured on Index Notice-ability measured on Index Size of circle = % of exposure
Sample: 582
Universe: 12,026,000
Indexed against All Russian Adults
Source: OCS 2010
Sport
Stadia
Coffee
Shops
High
Street Concerts
% V
olu
me
OCS in practice
doubled programme rating of previous series
It’s about the OOH space/
It’s about the OOH space/
It’s about the OOH space/
Interactive, connected,
digitally social experience
Thank You