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Business Plan Organisation Review
Facilitator:
Richard Toh P K
Lesson 1: 6 April 2011
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Course Objective
To build up the competencies (knowledge,skills, attitude) required of a Professional in
Design Management Business in organisational diagnostics (i.e. review &
analysis)
and prescription for actionable
recommendations leading to improvements upon successful
implementation.
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Recommended Reference
The Definitive Business Plan
2nd Edition Richard Stutely
FT Prentice Hall 2005
Management 8th Edition Stephen Robbins / Mary Coulter
Pearson Education Intl 2005
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What do you want in Life?
MONEYTIMESECURITYFREEDOM
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60,000
Completeness in Life
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Ways to Get Rich
Savings
Insurance Investment
Whats so good about being inBusiness?
Be Yourself!
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Business Planning Generic Approach
What to Plan, Why? Define Business Vision & Activities
Define Current Business Situation
Define External Macro Environments
Define External Micro Environments Define your Core Objectives & Plan Strategy
Identify Risks & Opportunities
Define Strategies to Reduce Risks + Increase
Opportunities Refine Strategies
Project Costs, Revenues, Cash Flow
Finalise Plans
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What environment is the business in?
Review the larger environments impactingon the business
Political (e.g. stable?)
Economic (e.g. high growth?) Social (e.g. lifestyle patterns?)
Technological (e.g. advanced? changing?)
Environmental
Regulatory /Legal
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Five Forces Driving Industry CompetitionNEW POTENTIAL
ENTRANTS
SUBSTITUTES
BUYERSSUPPLIERS
Threat of new entrants
Barriers to entry:
Economies of scale Product differentiation Capital requirements Switching costs Access to distribution channels Cost disadvantages additional to scale Government policy Entry-deterring price Experience
Powerful if: Few suppliers No substitutes Industry not important
customer of suppliers group Supplier groups products are
differentiated Threat of forward integration
Powerful if: Large proportion of sellers
sales High proportion of the buyers
costs Undifferentiated product Low buyer switching costs Threat of backward
integration Sellers product not important
to quality of buyers product
Threat of substitute products or services
INDUSTRY COMPETITORSIntense rivalry if: Numerous or similar-sized competitors Slow industry growth High fixed costs Lack of differentiation
Diverse nature of competitors High strategic stakes High exit barriers
(Rivalry among existing firms)
Bargaining powerof buyers
Bargaining powerof suppliers
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What business is the organisation in?
Business Industry (Industry Life Cycle)
Product or Service (Product Life Cycle)
Customer / Needs Fulfilled
Key Success Factors e.g. capital, innovation
Inception/
Formation
Growth
Maturity
Decline
LIFE CYCLE
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Organization Life Cycle
Formalizationof rules
Stable structure Emphasis on
efficiency
More complexstructure
Decentralization Diversified
markets
High employeeturnover
Increasedconflict
Centralization
Informalcommunication& structure
High
commitment
Ambiguous goals High creativity
Maturity
Dynamic Stage Collectivity StageFormalization &Control Stage
Elaboration of-Structure Stage
Decline Stage
Entrepreneurial Systematization Integration Complacency
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Management Functions
PLANNING: defining goals, establishing strategies forachievement, and developing plans to integrate/coordinateactivities
ORGANIZING: determining the tasks to be done (&grouping), who to do them, who reports to whom, & wheredecisions are made
LEADING: motivating subordinates, influencing individuals
& teams, communicating & dealing with behavioral issues
STAFFING: human resources management & development
CONTROLLING: monitoring actual performance, comparingactual to plan, and taking action
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Management Skills Sets
Conceptual
Human
Technical
Conceptual
Human
Technical
Conceptual
Human
Technical
SUPERVISORYMANAGEMENT
MIDDLEMANAGEMENT
TOPMANAGEMENT
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Exercise 1: Who Will Win
There are 2 groups of animals preparingto compete.
Group 1: A Group of Sheep led by a Lion
Group 2: A Group of Lions led by aSheep
Which group will win? Why?
Quote examples.
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Exercise 1: Learning Outcome
Who are the Leaders?
What are important in Leaders.
Are the attributes born or learnt?
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Strategic Planning & Management
The process of establishing the organizationsoverall goals, and seeking to position the
organization in terms of its environment Combine external environmental factors and
internal resources
Sun Tze: know thy environments/competitors and thyself, and thoushalt not encounter defeat in a
hundred battles (,)
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Exercise 2: Know Yourself
How many behaviours do you
demonstrate? Which one is the Real one?
Test it now. To Know Yourself Better!
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Exercise 2: Learning Outcome
What have been the drivers that
brought you Results in Life? What have been the factors that
slowed you down?
Think, Reflect and then Improve!
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Practice Assignment
Review the lesson and practices today,against your own experiences
Identify / re-visit the contents youve learnt& skills you demonstrated.
Set your Business / Career Goals & deviseAction Plans for achieving them
Share with the class in the next lesson
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