Robbins Ch 171_ch01.ppt

8/11/2019 Robbins Ch 171_ch01.ppt

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ORGANIZATIONAL BEHAVIORS T E P H E N P. R O B B I N S

W W W . P R E N H A L L . C O M / R O B B I N S

T E N T H E D I T I O N

2003 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook


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2003 Prentice Hall Inc. All rights reserved. 12

AFTER STUDYING THIS CHAPTER,

YOU SHOULD BE ABLE TO:

1. Define organizational behavior (OB).

2. Describe what managers do.

3. Explain the value of the systematic study of

OB.

4. List the major challenges and opportunities

for managers to use OB concepts.

5. Identify the contributions made by majorbehavioral science disciplines to OB.

LEA

R

NI

N

G

OB

JEC

TIV

ES


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AFTER STUDYING THIS CHAPTER,

YOU SHOULD BE ABLE TO:

6. Describe why managers require a knowledge

of OB.

7. Explain the need for a contingency approach

to the study of OB.

8. Identify the three levels of analysis in this

books model.

LEA

RN

ING

OB

JEC

TIVE

S(contd)


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What Managers Do

Managerial Activities

Make decisions

Allocate resources

Direct activities of others

to attain goals


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Where Managers Work


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Management Functions

Management

Functions

Planning Organizing

LeadingControlling


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Management Functions (contd)


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E X H I B I T 1-1a

Mintzbergs Managerial Roles


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E X H I B I T 1-1b

Mintzbergs Managerial Roles (contd)


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E X H I B I T 1-1c

Mintzbergs Managerial Roles (contd)


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Management Skills


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Effective Versus Successful Managerial

Activities (Luthans)

1. Traditional management

Decision making, planning, and controlling

2. Communications

Exchanging routine information and processing

paperwork

3. Human resource management

Motivating, disciplining, managing conflict, staffing,

and training

4. Networking

Socializing, politicking, and interacting with others


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E X H I B I T 1-2

Allocation of Activities by Time


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Enter Organizational Behavior


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Contributing Disciplines to the OB Field

E X H I B I T 1-3a


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Contributing Disciplines to the OB Field (contd)

E X H I B I T 1-3b


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E X H I B I T 1-3c


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E X H I B I T 1-3d


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E X H I B I T 1-3f


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There Are Few Absolutes in OB

ContingencyVariablesx y


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Challenges and Opportunity for OB

Responding to Globalization

Managing Workforce Diversity

Improving Quality and Productivity

Responding to the Labor Shortage

Improving Customer Service


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Challenges and Opportunity for OB (contd)

Improving People Skills

Empowering People

Coping with Temporariness

Stimulation Innovation and Change

Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior


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E X H I B I T 1-6

Basic OB Model, Stage I


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The Dependent Variables

x

y


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The Dependent Variables (contd)


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Robbins Ch 171_ch01.ppt

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