RMS - University of Kansas Case Study

CASESTUDY

ON MERCURY

MOVINGTOMERCURYMercuryin2013

UniversityofKansasinformationtechnologystaffdecidedtomovetoMercurybecauseofitseaseanddepthincreatingcustomizableworkflows,materialsandtemplates.

“AsanearlyadopterofMercury,wehadalotoftrustintheRMSteam.Wehadworkedwiththeminthepasttocustomizetheirsolutiontoourprocesses,andweknewthattheflexibilityaswetransitionedtotheirmostprogressiveofferingwouldbenodifferent.”

SandyRobisonITApplicationsAnalyst– StudentHousing

UniversityofKansas1450JayhawkBlvd,Lawrence,KS66045

Students28,000

RMSsince1998

BeforeswitchingtoMercury,UniversityofKansaswasusingRMSClassicsince1998.Priortothat,KUwasusingahomegrownsystem.Mercurywasthenaturalevolutioninresidentialmanagementsolutionsforthecampus.

GOALSWITHMERCURY

MercuryhasenabledUniversityofKansasstafftoovercomeoneofthebiggestchallengestheyfacedeverysemester– processingpaperwork.

1. OneofUniversityofKansasstaff ’sbiggestinitiativeswastoupdatetheironlinesubmissionofhousingcancellationsanddiningchangerequests.

2. Anaddedbonusofmovingmanyoftheirprocessesonlinewasadecreaseoftimeforstaffmembersinprocessingtheserequests,aswellasanenvironmentalbenefitwithavastreduction inpapersemesterover semester.

“Inaddition toallofthestrategicbenefitsthatMercury offersourstaff ’soperations,italsoallowsustocustomizethestudent interfacecompletelyandisnotbrowserspecific.”

- SandyRobison

ImplementationProcessSandyRobisonsaidthattheupgradetoMercurywasverywellreceivedbybystaffandstudents.Sandy’simplementationplanwascarefullydesignedtomakethetransitionseamlessandeasyforeveryone.

1. First,Sandywroteaproposal thatwassubmittedtotheUniversityofKansas’ITboard(KUIT).Shemadethecaseforupgradewiththeirlongstandingserviceprovider inorder toreapthebenefitsofincreasedcustomizationandreducedpaper.

2. Shethencreatedaproject teamthatcollectivelyidentifiedtheresourcesshewouldneed forasmoothtransitionandplansthetimelineforacompleterolloutforSpring2013.Sandywashappy tohavethetechsupport ofRMSbehindherasthe implementationinitiallyrolledout.

FINALTHOUGHTSFROMRMS

“We’vebeenusingRMSsolutionsformorethan17years.Ourtechnologicalneedshavegrown,andRMShaskeptupandiscontinuingtoinnovate.WeareveryexcitedaboutthereleaseofMercury3andwhatfurthercustomizationsthatiterationwillbringtoourresidentialmanagementexperience.”

Mercury3andtheFutureofRMS

Mercury3isexpectedtoreleaseinSummer2016.Featuresinclude:

• Customscreensforanystaffmember

• Custommenusforanystaffmember

• Customlistswithcustomfunctionalshortcutsonanylist

• Alldrag-and-dropdesignwithouttheneedforITassistance

TheMercurysolutioniscontinuingtoevolvewiththeneedsofourcustomers.Joinusnowtobegincustomizingyourstaffandstudentexperienceandtoworkwithateamthatisfullycommittedtoyoursuccess.

- SandyRobison

FormoreinformationonRMSandMercuryvisit:

www.rms-inc.com

ResidentialManagementSystems

RMSbringstogetherawholenewdimensiontohousing,conferenceandjudicialmanagementneeds.Sinceitwasfoundedin1994,its

comprehensivesoftwaresolutionshavecombinedpower,functionalityandeaseofuse,andthesefactors

continue tobetheguidingprinciplesinitsevolution.

& MercurybyRMS

Thisbrandnewplatformwillallowyoutodeliverrevolutionarycustomizedcontenttoyourstudents.Customdesignedhousingapplications,contractsandelectronicsignatures,onlinepayments,studentself-assignment,allnewreportingandadministrativetools.

E-mail:[email protected] Phone:919-845-9004 Address:9131AnsonWay,Suite301,Raleigh,NC27615