Rittal edit (autosaved)

Organization Study on Rittal India Pvt Ltd Switch to Perfection

INDUSTRY PROFILE

INTRODUCTION

Industrial development is used as a yardstick for measuring the level of

economic development. All developed countries of the world have highly

developed and diversified industrial sector. India possesses all necessary

conditions for industrial development. Along with vast and diversified natural

resource endowments, its large population size provides cheap labor and huge

market for manufactured goods. India was an industrially developed country

before the advent of industrial revolution in Europe. Indian industry was

integrated with its agriculture, and household industries were an integral part of

the national economy. Indian artisan and craftsmen knew how to weave cloth,

make pottery and bamboo utensils, jewelry and metal wares, and to produce

wooden and leather products. India was known for ship building too.

P RE -I NDEPENDENCE I NDUSTRIAL D EVELOPMENT

The history of industrialization in India started with the establishment of cotton

textile mill in Mumbai (Bombay) in 1854 with the predominantly Indian capital and

enterprise. First jute mill was started at Risra near Kolkata (Calcutta) with

Scottish capital and management in 1855. Coal mining in the Chotanagpur

region also began about the same time. Subsequently, paper mill and chemical

industries were started. The pig iron industry was started at Kulti in 1875. With

the establishment of the Tata Iron and Steel Company at Jamshedpur in 1907, a

new chapter in the industrial history of India was opened. The growth of industry

before the First World War was slow and holding. Indian industries were only to

supplement the products of British industries. Further, only such industries were

promoted which were not suited to Britain such as sugar and cement. During and

after the Second World War, the situation changed drastically. The war hindered

movements of goods via sea routes and hence a liberal industrial policy was

adopted, which gave impetus to industrial development. Numerous industries

Presidency College -1 –


came up such as steel, sugar, cement, glass, industrial chemicals and some

engineering industries.

P OST -I NDEPENDENCE I NDUSTRIAL D EVELOPMENT

On the eve of Independence, the industrial development in India was confined

largely to consumer goods; important industries being cotton textile, sugar, salt,

soap, leather goods and paper. The growth of industries manufacturing

intermediate goods, like coking coal, cement, steel, non-ferrous metals,

chemicals, was slow and capital goods industries were also lagging considerably

behind. The 1948 Industrial Policy Resolution defined the broad contours of the

industrial policy and delineated the role of the State in industrial development

both as an entrepreneur and as an authority. The process of industrialization

started with the launching of the First Five Year Plan and continued through

successive Plan periods. New Industrial Policy of 1991 announced several

liberalization measures and the subsequent Eighth Five Year Plan (1992-1997)

emphasized privatization, globalization and liberalization for industrial growth.

Major liberalization measures removed entry barriers to investment, opened

trade, provided free access to foreign technology in some sectors, opened up

foreign direct investment and removed barriers inhibiting access to capital

markets. This made the entry of sheet metal fabrication industry into India.

ORIGIN OF THE INDUSTRY

Sheet metal industry basically originates from America (in 1730’s) The name

sheet metal is self-explanatory - through several different processes metal is

rolled through machines to produce sheets in a variety of gauges.

GROWTH AND DEVELOPMENT OF THE INDUSTRY

National Building Museum (NBM) gives a real picture of history, growth and

development of Sheet metal Industry. "Sheet Metal Craftsmanship: Progress In



Building" which opened at the museum January 25, 1988, and continues through

August 1988, relates the history of the uses of sheet metal from the earliest days

to the present. The exhibition celebrates the centennial of one of the oldest labor

unions in the United States: the Sheet Metal Workers' International Association

(SMWIA). SMWIA together with the Sheet Metal and Air Conditioning

Contractors' National Association (SMACNA) and the Sheet Metal Industry's

National Training Fund (NTF) are sponsoring the exhibition at NBM. All three

organizations have worked closely and unstintingly with the museum to create an

exhibition befitting a centenary.

The exhibition covers the contemporary uses of sheet metal, the history of

sheet metal in America, tools, and fabrication. The installation, erected in the

west court of the museum's Great Hall, is made of sheet metals -- copper, terne

plate (lead coated) steel, galvanized iron, aluminum, and brass. It provides first

hand information on the versatility of sheet metal as a building material.

The usage of Sheet metal is also found in heating and ventilating systems of

Discovery Parks Multi Tenant Research Facility in Vancouver and the stainless

steel roof of Kansas City's AT &T building. A huge ventilator and a sheet copper

urn await comparison and contemplation. A whimsical shiny palm tree stands

near stainless steel kitchen cabinetry. For those unfamiliar with sheet metals role

in contemporary architecture and everyday life, this introductory area should

prove to be an eye opener.

PRESENT STATUS OF THE INDUSTRY

Focusing on sheet metal as a topic provides an opportunity to look at the

building arts in a nontraditional, non-museum-like way. Rather than assessing

building from an aesthetic and design-oriented perspective, this exhibit

addresses materials and building technology, and the construction worker rather

than the engineer or architect. Here we take note of the skills of present-day


Organization Study on Rittal India Pvt Ltd Switch to Perfection sheet metal workers who carry on centuries-old craft techniques yet also work

with the latest

computer technology and lasers; artisans who can make things as timeless

as weather vanes and as up-to-date as solar heating systems.

DEVELOPMENT OF RITTAL

Founded in 1961, Rittal has grown and developed into one of the largest

enclosure manufacturers in the world. Supported by the most modern computer

technology and automation, Rittal manufactures a wide range of enclosures and

accessories to provide the ultimate in protection and mounting capabilities-- there

are more than 13,000 different products included in their offering, and literally

hundreds of innovative new items added each year

Rittal India Pvt Ltd fabricates sheet metal components and assist in

subassembly production, from the simple to the complex. Their experience

includes industrial enclosures, IT solutions, electronic packaging, system climate

control, power distribution, communication systems and many other parts for a

wide variety of industries.

Sheet metal fabrication and precision engineering are at the core of Rittal’s

capabilities. Whether customers require engineering manufacturing and/or

design services, sheet metal prototyping low cost assembly or supply chain

management, Rittal India Pvt Ltd. will be their partner from co-development to

delivery.

The Rittal concept is a unique blend of smart engineering, cost efficiency,

perfect protection and attractive design. Whether an industrial, electronic, data

communication or telecommunication application, you'll find an ideal Rittal

solution. Rittal India Pvt Ltd has invested in state-of-the-art sheet metal

fabrication technology that allows it to manufacture components with precision


Organization Study on Rittal India Pvt Ltd Switch to Perfection and efficiency. Rittal India Pvt Ltd is a company primarily belonging to sheet

metal fabrication industry.

ORIGIN

Rittal India Pvt Ltd is 100 % Subsidiary of Rittal – GmbH & Co. KG, Germany.

Rittal is the world's largest manufacturer of enclosure systems. It belongs to the

Friedhelm Loh group of companies in Germany. Founded in 1961 the company

rapidly developed to become the World’s number one enclosure manufacturer.

The Friedhelm Loh group of companies now has number of employees’

worldwide with a number of production plants. Rittal has worldwide presence with

subsidiaries and agencies in over 100 countries. Rittal is an US 2 billion

company.

Production sites in Germany:

Rittershausen – Rittal’s Birth place

Herborn – Rittal’s Head Quarters

Burbach

Rennerod – Rittal’s centre for modern climate control technology

Wissenbach – Stainless Steel Professionals

Haiger

Bad kostritz

Eckental-Escheneu

GROWTH AND DEVELOPMENT

Rittal started its operation in India in the month of June 1995. In the initial

Phase, Rittal products were imported from Germany and introduced to the Indian

customers. The plant in India started its operations in November 97. The market

development phase met with a great success. Known for their world-class


Organization Study on Rittal India Pvt Ltd Switch to Perfection quality, customers welcomed Rittal products as their first choice. The Indian

users sensed and adapted quickly to the advantages of latest technology,

The Quality and aesthetics of Rittal products was clearly distinguishable to

the Indian users.

Head Quarters in India:

Rittal India Pvt Ltd,#23 & 24, KIADB,Industrial area,Veerapura,Doddballapur-561203,Bangalore district,Ph: 080-27623075.E-mail: [email protected]

Rittal Plant is 15,000 Sq. meters in size, situated on a 12 acre plot equipped with

the latest state of art machinery and paint plant from Germany. The Plant also

has a stocking facility of over 2,200 sq. mts area to ensure immediate / ex -stock

delivery / service to our customers. About 500 highly motivated employees are

working in Rittal India. This plant has sufficient capacity to cater to the Indian as

well as to the Asia – Pacific market. It currently operates in three shifts and

produce approximately 50,000 freestanding large enclosure and 1, 00,000 small

boxes per year.

Rittal has long since made the transition from housing and enclosure

solutions to sophisticated complete systems. Enclosure, mechanical and

electrical component installations, climate control and computer-assisted

monitoring are now interacting elements of an integrated product. The company

has also come up with new products.

Some of them are:



IP 54 fan and filter units.

Immersible recooling systems.

Top-therm cooling units for enclosures.

ISV power distribution components for installation up to 630A and

1600A applications

Maxi PLS for installations upto 3200 Ance

PRESENT STATUS OF THE ORGANIZATION

Rittal India Pvt Ltd is currently a market leader in enclosure climate control in

India. They have a market share capital over 22% vis-à-vis other suppliers in

Indian market, both India and foreign. They currently manufacture and supply

around 3000 cooling units per day besides selling units imported from their

principles. Demand for cooling units and chillers have increased steadily as

customers are realizing the benefits and superiority of their technology and

manufacturing. They have been able to cut costs compared to equivalent

imported models and pass on these benefits to customers.

Rittal – A powerful alliance with the Friedhelm Loh Group. Rittal today is the

world’s leading supplier of enclosures and housing systems with:

10,000 employees world-wide

49 subsidiaries at home and abroad

14 companies

70 international agencies

20 production sites

The Friedhelm Loh group of companies now has about 10000 employees

worldwide with 19 production plants –

9 plants in Germany

3 in USA

2 in France

2 in Italy


2 in UK

1 in India

1 in China

Organization Study on Rittal India Pvt Ltd Switch to Perfection Production sites in Germany:

Rittershausen – Rittal’s Birth place

Manufacturing of large enclosure systems in a CIM-oriented, fully automated

production process

Production of PS, ES, and TS enclosures as well as DL production

World distribution center for large enclosure systems with a capacity for

14,000 pallets

Total site area of more than 65000 meter square

State-of-the-art, environmentally friendly spray finishing plant with dip coat

priming and powder coating

Herborn – Rittal’s Head Quarters

Rittal’s headquarters are a melting pot for invaluable impetuses from every

region of the Rittal universe

State-of-the-art production and manufacturing systems ensure cost-optimized

production of Rittal’s successful classics – AE, KL and EB

Total production areas in excess of 30,000 meter square

60 different variants of small enclosures are manufactured here

Burbach

This plant specializes in the production of large enclosures (free-standing

enclosures and console systems) and accessory components

Individually configured command panels are assembled by dedicated team

Rennerod – Rittal’s center for modern climate control technology

Energy saving technology ensures that the mass-production climate control

components, cooling units and air/water heat exchangers’ environmentally-

friendly

State-of-the-art climate control components are manufactured for the world-

wide markets on a production area in excess of 6,000 meter square


Organization Study on Rittal India Pvt Ltd Switch to Perfection Wissenbach – Stainless Steel Professionals

The Wissenbach Plant specializes exclusively in the processing of stainless

steel

Products manufactured here for use in the chemical and foodstuff industries

include TS8, PS 4000 and K, plus a range of accessory components

Haiger

Rittal’s logistical center

Development and production of CS Outdoor enclosures, primarily for the use

in the mobile communications industry, with system integration up to Level 4

21,000 meter square of warehousing space

Capacity of more than 21,000 pallets

From here, Rittal products are distributed to the national and international

markets

Bad kostritz

At Bad kostritz, Rittal’s steel processing expertise is channeled into the

numerous components for enclosure interior installation

This plant specializes in cost-effective customer-specific solutions and pre-

assembly of system accessories

Eckental-Escheneu

A modern logistical center

Consultancy, development, production and forwarding of microcomputer

packaging systems for the Rittal Electronic Systems division takes place here



NATURE OF BUSINESS

Rittal India Pvt Ltd is a Multi National Company (MNC). Rittal India Pvt Ltd is

a premier 9001-2000 Company in India and currently a market leader in

manufacturing enclosures climate control in India. A multi-location and multi-

product company, Rittal has vital applications in the diverse sectors of Industrial

enclosures, IT solutions, and transport technology, automation industry and

beyond. Rittal solves all tasks for a wide variety of application areas - always with

an eye on the future. Over 10,000 employees worldwide are thinking and acting

on Customer behalf – with precise knowledge of the industry, practical expertise,

Curiosity and farsightedness. Progress is possible with Rittal in all sectors and

for all applications-is their mission. Rittal is already working enthusiastically on

the solutions of the future. This is their tradition, and is the key to their

innovativeness in the field of technology packaging. Experience the future of

communications technology and automation with Rittal, trendsetter in holistic

solutions. Setting trends means understanding customers, creating future safe

solutions, and being forward thinking. Industrial Ethernet, nano-spray-finishing

and Rittal cooling systems are just some of the examples, which impressively

underscore their commitment to this principle.






3. We regard our customers as partners who decide the success of our

company.

We must meet our customers’ wishes and solve their problems,

for they are the providers and guarantors of our future.

Our product must offer clearly advantages and benefits to the

customers, in particular with regard to quality, engineering, range

and availability.

4. We must be faster and better than our competitors. We must prove this to

our customers every day, over and over again.

5. Our ideas and our creativity will secure our advantage i.e., we must make

a continuous effort to give new impetus and ideas and to translate these

into logical and professional action.

6. Perfect mastery of our daily business secures our existence and enables

us to meet the challenge of the future.

7. Our aim is to build up a long-term relationship with our suppliers, based

on the partnership; the essential precondition is a competitive attitude

towards quality, delivery, and price and in resolving any problem.

8. We concentrate all our energies towards perfect and economic production

to market professionally and to supply reliably.

9. We are aware of the responsibilities we bear towards the environment and

the world in which we live. We want to take part in shaping and improving

it.

10.Switch to perfection – Our motto and commitment.

COMPANY PRINCIPLES

1. The determined cooperation of all our employees

represents our company assets.

2. We know the value of interaction, of qualification,

motivation and success of the company. We

encourage and sponsor our employee in training

the overall success.PRINCIPL


PRODUCT AND SERVICES PROFILE

Rittal has long since made the transition from housing and enclosure

solutions to sophisticated complete systems. Enclosures, mechanical and

electrical component installations, climate control and computer – assisted

monitoring are now interacting elements of an integrated product.

Rittal product range comprises of 6 Strategic Business Units (SBUs):

1. Industrial Enclosure Systems: The new diversity of the enclosure

product range offers perfect and economical solutions for every

application.

2. Electronic Packaging System: Rittal continues to present new ideas with

one of the most comprehensive packaging ranges in the world.

3. System Climate Control: Rittal climate control components are

predestined for the solution of integrated tasks

4. Power Distribution: Rittal offers a broad spectrum of solutions for low

voltage distribution

5. IT Solutions: comprehensive system solutions to meet the needs of the

IT market

6. Communication Systems: Rittal communication system outdoor

enclosures set standards with their high level of security.

For experts and beginners alike, the product overview facilitates fast selection

of individual product groups within the range. For example the appropriate

dimensions of an enclosure or the correct cooling output of a climate control

component are easily ascertained. For all Rittal components of technology

packaging, power supply, climate control and monitoring technology, a

comprehensive pre-selection is provided. Rittal specializes in industrial products

that are mainly produced to meet the needs of industrial customers and not for

the common public.



1. Industrial Enclosures Systems

Small enclosures

Compact enclosures

Large enclosures

PC cases and enclosure systems

Console systems

Industrial workstations

Command panel systems

Stainless steel enclosures and support arm systems

EMC shielded enclosures

Ex enclosures

Explosion proof enclosures

Polycarbonate enclosures

2. Electronic Packaging Systems

MPS microcomputer packaging systems

Sub racks and Card frames

Desktop enclosures

Industrial PCs

Wall-mounted electronic enclosures

Electronic enclosure systems

Instrument cases

3. System climate control

Climate control enclosures

Cooling units

Recooling systems

Heat exchangers

Fan-and-filter units



Rack-mounted climate control systems

Enclosure heaters

4. Power distribution

40 mm busbar systems up to 360 A, e.g. Rittal Mini-PLS

60 mm busbar systems up to 1600 A, e.g. Rittal PLS

100/185 mm busbar systems up to 1600 A

Rittal Maxi-PLS, type-tested components up to 3200 A

Rittal ISV installation distribution enclosures up to 630 A

NH on load isolators

NH fused isolations

5. IT solutions

Network enclosures

Server enclosures / server administration

ISP / ASP racks

Telecommunications racks

Office solutions

Distributor racks

Wall-mounted enclosures

IT controlling

Interactive terminal systems

Data racks

Server racks and structured cabling accessories and free standing

6. Communication systems

CS outdoor enclosures

CS indoor racks

CS climate control modules



Containers / shelters

System integration

Compact enclosures

Modular enclosures

The system platform for Information Technology

Information technology (IT)

Networking

Servers / providing

Telecommunications

Rittal has grown and developed into one of the largest enclosure

manufacturers in the world. Supported by the most modern computer technology

and automation, Rittal manufactures a wide range of enclosures and accessories

to provide the ultimate in protection and mounting capabilities-- there are more

than 13,000 different products included in their offering, and literally hundreds of

innovative new items added each year

Rittal India Pvt Ltd fabricates sheet metal components in any type of material,

and assist in subassembly production, from the simple to the complex. Their

experience includes industrial enclosures, IT solutions, electronic packaging,

system climate control, power distribution, communication systems and many

other parts for a wide variety of industries.



CUSTOMERS PROFILE

Few of Rittal’s Industrial Engineer clients are:

ABB

Rockwell automation

ENERCON

SIEMENS

invesys

Honeywell

LMW

TISCO

TATA

MARUTI

MICO

SUZLON ENERGY LTD

HMT

Few of Rittal’s Information Technology clients are:

bharti

Goldman Sachs

cadence

CISCO systems

hp

DELL

Infosys

WIPRO

TATA COSULTANCY SERVICES

Reliance Industry Limited

Mahindra and Mahindra



MOTOROLA

COMPETITORS INFORMATION

Few of Rittal’s competitor’s are:

APW, President

VALRACK

HCI

BHARAT AND CUTLUR

BCH

Elsteel

ELMA

SCHROFF

ADVANCE

SUNBEAM

WOHNER

Competitive factors favoring Rittal in comparison with competitors are:

Wide product range with accessories- customers can source from a single

vendor.

High brand image-known globally.

Can manufacture large quantities in short time.

High tech manufacturing with latest technology.

Products have approval from UL, CSA, LR, and TUV for customers who

export.

Superior product quality.

After sales service - support locally in India which offices in 11 large cities.

After sales service – support in 100 major countries.



INFRASTRUCTURE FACILITIES

Canteen facility:

Rittal has developed and acquired a good canteen facility for the

employees. Hygienic food is provided to the employees at low cost and some

amount is

deducted from the salary. Rittal also provides mineral water facilities to its

employees.

Traveling allowance:

In addition to salary the company also provides Traveling Allowance to its

employees. Rittal also runs its own vehicles to bring forth its employees from the

various corners of the city. Transport facility with the perfect timing makes the

employees reach the work place in time.

Health schemes:

Medical Scheme - Rittal provides its worker an medical claim policy up to Rs.

7500 in ESI hospital

Insurance - Rittal also provides an overall insurance coverage of Rs.

1, 00,000

ACCREDITATIONS

Around 2000 patents worldwide

Over 300 registered designs

National and international approvals - VDE, GS, CUL, Nema…

Product approval: CSA

Product approval: UL

Product approval: BV

Product approval: LR

Certification to ISO 9001

Environmental certification to ISO 14001



Pioneering designs.

WORK FLOW MODEL

The process description given below stipulates the complete workflow of

Rittal India Pvt Ltd. The work begins in internal sales and ends with dispatch. The

workflow of Rittal is as follow:-


Quotation

Receipt of order

Prepare work order and issue it to design

Enquires from customers

Prepare data pack, program for machines and drawings and handover to Production Planning Control (PPC)

Schedule by PPC

Indents on Purchase department

Enquires to the Suppliers

Place the Purchase order on Supplier

Material receipt

1

1

Stock

Supplier selection and Evaluation

Prepare GRN



Raw production

In process Inspection

Calibration

Painting




Gasketing

Assembly

Packing

Despatch

Stocking

Problem -SolvingMaintenance of

Machine

Material issue



MCKINSEY’S SEVEN –S MODEL



PURCHASE DEPARTMENT

Objective:

To ensure that effective controls are executed so that all suppliers and

services procured from suppliers and subcontractors conform to the specified

requirements.

Scope:

Material control must ensure that effective controls are carried out on both

the supplier and subcontractor’s premises as well as his own. It must also be

clear to his supplier or subcontractors precisely what providing the correct

purchasing data requires.

STRUCTURE OF PURCHASE DEPARTMENT

Procedure:


ASSISTANT MANAGER PURCHASE MANAGER

PURCHASE VENDOR DEVELOPMEN

MANAGING

VICE PRESIDENT

PURCHASE MANGER


1. Provide accurate purchasing data on all purchase orders

2. Sub-contract of standard product components

3. Maintain records of approved supplier and sub-contractors

4. Selection of approved suppliers

5. Supply of free-issue materials to sub-contractors or suppliers

6. Product identification and trace ability

7. Processing rejection notes

8. Authorization levels

9. Documentation

10.Changes (if any)

11.Distribution

Vendor selection process:

Company has the standard list of the vendors with the details of the price,

capacity and lead-time taken by the quantity of the goods supplied by them. The

company maintains the specific list of regular suppliers or the suppliers who can

meet their requirements with all the specifications and descriptions of the

vendors and materials supplied by them. The company considers quality as its

lifeblood and is not ready to compromise on it, bidding for low quality, cost items.

The company is implementing just in time (JIT) inventory system for some of its

materials, which are highly expensive. The purchase department has a role-play

in managing the JIT system.

Functions:

This department is involved in the procurement of required material inputs

to all the product group departments from imports. This department is

responsible for accounting and purchases made by it and submission of

bills/statements to the finance department on date.



OPERATIONS DEPARTMENT

Operation department is responsible for overall operational activities of the

organization. Functions of operation department are to maintain the following

operations:

Designing

Planning

Painting

Maintenance

Assembling

Raw production

DESIGN

This department is responsible for the preparation of drawings and

generation of BOM’s. They prepare the required drawings of the product in

consultation with the Sales team & Customer. The drawings are needed for

reference purpose on the Shop Floor. The work orders received from internal

sales are taken up and necessary drawings and BOM’s (Bills Of Materials) are

generated.

PAINT

The objective of paint plant is to:

1. Apply an Iron Phosphate Coating onto raw materials to form the basis for

good paint adhesion, better corrosion resistance

2. Spray a base or Textured Powder to parts where applicable to ensure

adequate corrosion resistance and good aesthetic finish

3. Set up control measures through out the painting Operations to ensure

control of those processes.



ORGANIZATIONAL CHART OF OPERATIONS DEPARTMENT


VICE PRESIDENTOPERATIONS

VICE PRESIDENTOPERATIONS

Executive AssistantExecutive Assistant

DESIGNDESIGN PLANNINGPLANNING PAINTPAINT

FUNCTIONS * Electrical* Building* Mechanical* Machine* Tool.

FUNCTIONS* Disposition* Material.* Process.* Stores.* Expeditors.>Raw Prodn>Painting>Assembly* ERP-BOM, Rout

MAINTENANCE

ASSEMBLY

RAW PRODUCTION

PURCHASE CHANGE MANAGEMEN

* PS* AE* PACKING* COOLING UNIT

* FLAT PARTS* FABRICATION.

Process

5S

TPM

FUNCTIONS* Programming* Design.* R&D.* Export.* ProE.* Inventor.* SAP.* Stueli.

Organization Study on Rittal India Pvt Ltd Switch to Perfection PLANNING

This department decides target to be achieved. It involves

developing short and long run objectives that in turn must support the

objectives of the organization as a whole.

The important functions of planning department are includes:

1. Processing

Production planning

Scheduling (Daily machine Disposition)

2. Material management

Raw material warehouse

Steel warehouse

Paint warehouse

3. Logistics management

Raw Fabrication

Paint plant loading

Paint plant unloading

Assemble

Total Productive Maintenance

TPM stands for Total Productive Maintenance and is a continuous

improvement programme. The objective is to achieve maximum machine

availability through productive maintenance with participation of all employees.

The employee implements TPM activities based on his/her experience and

creativity and with teamwork support. The unit superiors will create the required

environment.

TPM objectives:

Maintenance integrated in production processes

Reliable, standardized and organized operational processes



Preventive and prognostic maintenance

All employees are involved and responsible

Cooperation between Production and Maintenance is promoted

Improvement of process quality

Expansion of on-site problem-solving

5S: Workplace organization and standardization

The 5S method is a structured program to implement workplace

organization and standardization. 5S improves safety, work efficiency, improves

productivity and establishes a sense of ownership. And a well-organized

workplace motivates people.

1) Sort deals with the contents of a workplace, and removes all items that are not

needed there.

2) Set in Order refers to "a place for everything, and everything in its place" to

enable easy access to needed items.

3) Shine refers not just to cleaning, but also to "being proud" about the way the

workplace is organized.

4) Standardize refers to having standards that everyone has to adhere to. Visual

management is an important aspect to facilitate easy understanding of these

standards.

5) Sustain refers to training of all employees and communication to all

employees to ensure 5S application.

5S facilitates an excellent performance:

Safety: A well-organized and orderly workplace is a safer workplace. 5S

activities remove clutter, visual indicators alarm people for hazardous

situations.

Improving production efficiency: 5S supports a smooth production

process in various ways. Searching for tools is eliminated, flow principles

are applied, and tools storage is done where they are needed most.



Location indicators visualize how things have been organized, and non-

conformities are seen at once.

Quality improvement: Daily activities like inspection help to keep the

production process in the right condition. Defects are prevented, because

deviations are spotted before they result into defects.

Controlling your workplace: 5S helps to control the workplace by:

Determining what is needed, and where it is needed.

Defining the appropriate location for tools and other materials.

Maintaining these standards.

STORES DEPARTMENT

Stores department broadly divided into four sections:

Receiving section

Issue section

Indent section

Bill Passing section

Functions:

Classification and codification

Stocking and review

Indenting

Procurement

Transportation

Receipts

Inspection

Return of rejected materials to vendors

Storage and issue

Material Accounting

Advice to accounts for payments to vendors

Physical verification and audit


Organization Study on Rittal India Pvt Ltd Switch to Perfection Rules concerning issue of materials:

In FIFO principle the material that is bought into the stores first

must be issued first

Observance of rules regarding handling

Record keeping

Objectives:

Processing indent in time

Proper storage and preventing damages and deterioration

Inventory planning and control

Minimizing the stock of stationary items

Quick issues of materials without any loss of time

LOGISTICS AND DISTRIBUTION DEPARTMENT

Logistics means flow of goods from the place of production to

consumption. Finished products are sent to the warehouse. Rittal has two

warehouses one at Doddaballapur & one at Faridabad, Chennai, and Pune.

Material is sent to Customers place mainly by Road. Transportation is assigned

to reputed transporters. The company has fixed a contract with the transporting

agents who arrange for the dispatch of company’s materials to the required area.

Overseas orders are shipped in Containers.

3. PRODUCTION DEPARTMENT


Organization Study on Rittal India Pvt Ltd Switch to Perfection Production Planning & Control (PPC):

Production Planning and Control deptartment Schedules the orders for

production. First a monthly schedule is prepared, and then from the monthly

schedule a weekly schedule is prepared in consultation with Internal Sales. Once

the weekly schedule is confirmed the daily Production schedule is prepared Shift

Wise. PPC plans, coordinates and controls the complete planning of products

required to be produced.

Production planning and control function essentially consist of planning

production in a manufacturing organization before actual production activities

start and exercising control activities to ensure that the planned production is

realized in terms of quantity, quality, delivery schedule and the cost of

production.

ORGANIZATION STRUCTURE OF PRODUCTION DEPARTMENT

Objectives of Production Planning and Control:


MANAGING DIRECTOR

VICE - PRESIDENT

PRODUCTION MANAGERS PRODUCTION PLANNING MANAGERS

ASSISTANT MANAGERSASSISTANT MANAGERS

SUPERVISORSENGINEERS


a. To deliver quality goods in required quantities to the customer in the

required delivery schedule – to achieve maximum customer satisfaction

and minimum possible cost.

b. To ensure maximum utilization of all resources.

c. To ensure production of quality products.

d. To minimize the product through- put time or production/manufacturing

cycle time.

e. To maintain optimum inventory levels.

f. To maintain flexibility in manufacturing operations.

g. To co - ordinate between labor and mach8ines and various supporting

departments.

h. To plan for plant capacities for future requirements.

i. To remove bottle – necks at all stages of production and to solve problems

related to production.

j. To ensure effective cost reduction and cost control.

k. To prepare production schedules and ensure that promised delivery dates

are met.

l. To produce effective results for least total cost.

m. To establish routes and schedules for work that will ensure optimum

utilization of materials, labor and equipments and machines and to provide

the means for ensuring the operation of the plant in accordance with these

plants.

n. The ultimate objective is to contribute to the profit of the enterprise.

Three stages in production planning and control functions are:

1. Planning: Choosing the best course of action among several

alternatives.

2. Operations: Execution as per plan.

3. Control: Maintaining the performance by comparing the actual

results with performance standards set and taking appropriate

corrective action if necessary to reduce variance.



Production:

This Department handles the actual production of products on the Shop

Floor.

Production process in Rittal is divided into three areas. They are:

Production process is as follows:

1. Raw Production

Shearing

Punching

Bending

Welding & Sandering

Raw Production has two lines AE & PS

2. Painting

Completely Automated Paint Plant

There are two lines Dip Coat Line & Powder Coating Line

Parts are painted and kept ready for Assembly

3. Assembly

Final Assembly of Panels is done at this stage

There are two assembly line PS & AE



Production process:

1. RAW PRODUCTION

In this process, first the shearing machine operators’ takes the sheets

required according to the work ordered issued by the planning department. The

Machine

operator enters the program for further operations as per the schedule. After

quality checking the materials passes to the next stage.

The next stage of raw production is punching or flanging. In this

process, as per the work order the necessary punching and bending has to be

done by the machine operators. After the quality check in this stage the

materials passes to the next stage.


RAW PRODUCTION

PAINTING

ASSEMBLING

PACKING


The next process of raw production is welding and sandering. In this

process necessary welding will be done as per the work order issued by the

planning department. After the quality check, the semi finished goods pass to

the next stage of production process.

2. PAINTING

Degreasing and painting process has two different lines

Line1

Line1 is a manual powder coating, which has to pass through 4 stages of

degreasing process.

Pretreatment stage 1 (Degreasing 1)

In this stage raw water is heated up to 40c-50c and 5% of chemical protobond

40/87 is added to the raw water.

Pretreatment stage 2 (Degreasing 2)

In this stage the raw water is maintained at an ambient temperature.

Pretreatment stage 3 (Water rinse)

In this stage the dematerialized water is maintained at a Room temperature.

Pretreatment stage 4 (DM water rinse)

This is the 4th and final stage of degreasing process. In this process the fresh DM

(De-Mineralized) water is maintained at a room temperature.

Pretreatment dryer


Organization Study on Rittal India Pvt Ltd Switch to Perfection After the 5 stages of degreasing process the semi-finished goods has to pass

through the pretreatment dryer.

Manual powder coating

After the pretreatment drying the manual powder coating is done by the

workmen. After powder the workmen do coating. After powder coating the semi-

finished goods has to pass through an Owen, which has heated up, to 2050c.

Line2

Line2 is a process that consists of 5 stages and has to pass through EC DIP

coating and an automatic powder coating, where the specially ordered colors will

be painted in this process.

Pre treatment stage1 (Degreasing Bath)

In this stage the raw water is heated up to 50-600c and the chemical Ridoline

1352 is added 20gms/ltr.

Pre treatment stage2 (Water rinse)

In this stage the DM water is maintained at a room temp.

Pre treatment stage3 (Water rinse 2)

In this stage the DM water is maintained at a room temp.

Pre treatment stage4 (Nano ceramic coating bath)

In this stage chemical Bonderite NT 1 is added to raw water 30gms/ltr.

Pre treatment stage 5 (DM Water rinse)

In this stage the DM water is maintained at a room temperature.

After the 5 stages of degreasing process the semi-finished goods has to

pass through the Owen.

EC DIP coating


Organization Study on Rittal India Pvt Ltd Switch to Perfection In this process the material is dipped into a 3mtr depth tank consisting of Rittal

standard color (Code 7035) in it. The material is left for 2-3 minutes in the tank

for proper coloring.

After dip coating the materials has to go for manual powder coating if the

customer is specially ordered, after manual powder coating the material has to

pass through the Owen where the temp is 2050c.

ASSEMBLING

Two lines of assembly are standard product and special product.

1. Standard assembly

In painting stage the quality is checked by the concerned department and after

approval of the product, the gasketing process takes place for side covers, Top

cover and for doors. Gasketing prevents dust, water etc.

In the assembly process internal logistics plays an important role, they

have to arrange the parts, and accessories required for assembly as per the work

order.

After Gasketing, the lock cover, handles or door stiffener has fixed to the

doors. Later glant plate front door and rare panel are assembled. Finally the side

panel is assembled. After the quality check by the Quality check department the

material has sent to packing.

2. Special assembly

In case of special assembly, the accessories are assembled as per the customer

requirements...

Packaging

Though the company has its standard packaging system (i.e., Strech Wrapping),

packaging differs from customer to customer. Some of packing made by Rittal

are stretch wrapping, wooden box packing, cartoon packing. Packaging depends

on the customers’ wish.



4. Quality Assurance Department

Rittal quality management:

Global management system

Quality planning

Process control

Final inspection and test

Supplier QA

Corrective and preventive action

Rittal has a well equipped QA department working to achieve the policy of QA as

formed by the management and displayed in all the departments of Rittal. QC is

the landmark of Rittal and it strives to that the quality objective is achieved. For

Rittal, quality is every thing and company follows the system of TQM, which says

that quality at every level of management. Rittal is a co. with ISO 9001. At Rittal

the quality control of materials start right from the purchase of materials followed

up with inspection on receipt, quality check at production stage and the final

check up or detail inspection of finished goods after its completion of production.

Functions:

This department gives more emphasis to the highest standard of quality at every

stage of operations through implementation of Quality Maintenance System and

procedures. This department is responsible to maintain the quality of products

and services generated by the company. It functions mainly through testing of

both inputs and outputs of the company.


Steps to success:

Value engineering

Low cost automation

Customer satisfaction

Continuous improvement

Team work

Mistake proofing


5. SALES AND MARKETING DEPARTMENT

Rittal has its Marketing Offices in major cities of India: There are four

regional managers handling the Marketing activities in their respective regions –

East, West, North and South.

Sales engineers are present at the branches and they generate orders by

meeting potential customers directly, they cater mainly to Key Accounts. There

are about 10 distributors who cater to the small volume customers

Responsibilities of Sales Engineers:

1. Co-ordination and control of sales

2. Managing exports

3. Formulation of marketing strategy

4. Sales activities and recovery.

5. Co-ordination of marketing and production department.

6. Managing of sales promotion activities.

7. Meeting customers and communicating with them.

8. Managing show room sales and transactions.

Internal Sales:

This department handles the order process once it receives the Purchase

Orders from the customers. They prepare Work Orders and pass the same to the

Operations Department. Internal sales act as a link between the Customers,

Sales & Operations.



ORGANIZATION CHART OF SALES AND MARKETING

DEPARTMENT

Functions of Sales and Marketing Department:


VICE-PRESIDENTSALES AND MARKETING

REGIONAL MANAGEREAST

REGIONAL MANAGERNORTH

REGIONAL MANAGERSOUTH

REGIONAL MANAGERWEST

PRODUCT MANAGER 1

PRODUCT MANAGER 2

PRODUCT MANAGER 3

PRODUCT MANAGER 4

PRODUCT MANAGER 5

PRODUCT MANAGER 6

MANAGER

ENGINEER ASSISTANT MANGER

PRODUCT MANAGER 7


1. Execution of sales strategy.

2. Execution of sales promotional activities.

3. Development of brand image.

4. Brand positioning and development.

5. Monitoring the competitor’s activities.

Promotional activities of Sales and Marketing Department:

1. Conducting engineers and architects technical meet.

2. Improving advertisements and increasing the channels of advertisements

like websites, and other Medias and managing them.

Marketing network:

Apart from the headquarters with the main warehouse, Rittal has its

marketing offices located at Bangalore, Pune, Mumbai, Delhi, Hyderabad,

Chennai and Baroda. They supply standard products on ex-stock basis with the

warehouses located at Bangalore and Delhi.

Distributors:


Year RS (Crores)

2001 182002 252003 632004 752005 100


Apart from L&T as their main distributors who in turn had 380 stockiest

located across the country, they have 8 additional distributors located at Baroda,

Chennai, Bangalore, Mumbai and Calcutta.

Strategies and Techniques:

Rittal has a focused marketing strategy. It specializes in industrial

products that are mainly produced to meet the needs of industrial customers and

not for the common public. Rittal gives advertisements in magazines such as

Industrial Product Finder, Search, Purchase, Voice &Data, Network Computing,

and Data Quest. Rittal also participates in exhibitions conducted by IT.com.Rittal

participates in all major industrial exhibitions in India & Abroad. Rittal products

are advertised in industrial magazines etc.

6.FINANCE DEPARTMENT

Function and responsibilities of Finance Department:

Collection of accounts from all the sections and departments

Preparing the books of accounts of the company

Bill payment activities

Payment to establishment

Costing and cost audit

Preparation of financial statements on date

Internal audit

Help statutory authorities



ORGANISATIONAL CHART- FINANCE, PERSONNEL,

PURCHASE &ADMINISTRATION


COST ACCOUNTINGCOST ACCOUNTINGCREDIT CONTROL & RECEIVABLES

CREDIT CONTROL & RECEIVABLES

FINANCE ASSISTANTCREDIT CONTROL &

RECEIVABLES

FINANCE ASSISTANTCREDIT CONTROL &

RECEIVABLES

PURCHASE ACCOUNTSPURCHASE ACCOUNTS

ACCOUNTS OFFICERACCOUNTS OFFICER IMPORT EXECUTIVEIMPORT EXECUTIVE

Joint. MANAGING DIRECTORFINANCE, PERSONNEL, PURCHASE & ADMINISTRATION

PERSONNEL & ADMIN.

FINANCE ASSISTANTPURCHASE ACCOUNTS

FINANCE ASSISTANT

BILL COLLECTION

FINANCE ADMINISTRATION

PURCHASE ADMINISTRATION

PERSONNEL ADMINISTRATION

RECEPTION


Human Resource Department

Personnel management concerned with the human resource of the

enterprise. Before we define personnel management it is appropriate to

understand the meaning of the term Personnel. The term is used in the broader

sense as a human factor in the enterprise. It is not merely restricted to the

operative workers. Human Resource Management is a management function

that helps managers to recruit, select, train and develop the required members

for an organization.

The activities of the department are:

Recruitment and selection.

Salary and Wage administration.

Training and Development.

Welfare activities.

Health and Safety.

Organization development interventions.

Personnel administration.

ORGANIZATION STRUCTURE OF HUMAN RESOURCE DEPARTMENT


MANAGING DIRECTOR

JOINT MANAGING DIRECTOR

HR MANAGER

WORKERS


Recruitment and Selection:

The company recruits and selects the manpower based on the

requirement of individual Departments. The Selection process will be handled by

a panel of members nominated for conducting the interview for requirements.

Wages and salary administration:

Wage and Salary are devised at the Head Office in Bangalore (Doddballapur)

in accordance with the company norms and law of the land. Salary consists of

Basic pay; House rent allowance, Conveyance allowance, Education allowance,

Uniform allowance, and Medical allowance, travel allowance.etc. The salaries of

all employees are credited to their respective Bank Accounts.

Table showing total no. of employees

SL NO. PARTICULARS MEN WOMEN TOTAL

1 STAFF 164 7 173

2 EMPLOYEES 380 2 382

TOTAL NO. OF EMPLOYEES 555

Grievance cell:

At Rittal the workers are free to voice their problems and to express their

opinions and suggestions. There is a box installed in which they can write down

their grievance and suggestions without any threat identity, once in every 15

days the box is opened, if the management likes the suggestion, the idea is

implemented and if it’s a success the worker is awarded (honorarium is paid).

Such practices motivate the employees to work better and to contribute more to

the company.



Incentives:

The company providing incentives to the employees depending on their

capacity of doing work, daily production, Interest towards the work, participation,

skills implementing in the work.

Training:

Training is given to the employees in two types:

1. On-the-job Training

2. Off-the-job Training

Social welfare activities:

Apart from being looking after the welfare of its employees, Rittal is also

engaged in looking after the socio-economic development activities of the near

by villages.

In the near by mandal panchayat schools, Rittal has provided books and

table for 300 students.

In yet another project, the company has provided donations for the school

of physically challenged children.

Recreational activities:

Rittal promotes a very healthy and a co-ordial management- workers

relationship.

In order to bridge the gap between the top level management and the

workers it organizes yearly excursions, where all the staff participates.

Rittal also conducts some in house Utsavs.

Sports activities: In which the family members of the staff also take part.



Safety and Health Policy of Rittal:

The company provides all the satisfactory requirements pertaining to

environment health and safety provided under the Factories Act 1948. The

company recognizes the importance of Safety, Health and Environment at

workplace and the world in which they live.

Environment Safety and Health Policy of Rittal:

Keeping risks as small as possible by designing workplaces with regard to

industrial machine and hygiene.

Taking account of the state-of-the-art technology in Plant, Machine and

Processes.

Continually accessing risks and continually improving Health and Safety at

work

Promoting an awareness of responsibility for the environment at all levels.

Complying with statutory standards and continually improving their

environmental protection activities. This includes checking existing processes

as to their environmental impact and continual optimization.

Ensuring the quality of life for subsequent generations through products and

production methods that are optimized in terms of ecology and economy.

With these policies they are committed to improve the health, safety and

environment at work of all their employees and visitors by means of suitable

measures. The measures are continually monitored and improved as to their

effectiveness and adopted to the given conditions.

SYSTEMS

System refers to the flow of activities in the daily operations of a business

identifying, understanding and managing processes as a system contributes to

the organizations effectiveness and efficiency in achieving its objective. Systems


Organization Study on Rittal India Pvt Ltd Switch to Perfection are the formal and informal procedures that govern everyday activity of the

organization.

Two important systems followed by Rittal are:

1. Rittal Production System

2. Inventory Control System

1. RITTAL PRODUCTION SYSTEM

Rittal India Ltd has started working and developing a new production system

called RITTAL PRODUCTION SYSTEM; here teamwork plays the core roll in

this production system

Here in Bangalore there are four main section or process lines namely

The raw metal works section (fabrication section).

The paint section.

Assembly section.

The maintenance section.

This production system helps in the improvement of quality, productivity, on

time delivery, etc

This is hence proved my various analyses, which was taken before and

after the implementation of Rittal Production System.

RPS - Rittal Production System

Total productive maintenance

Continuous improvement process

Job-sit organisation

Visual management

Standardised quality process

Standardised work

Material system


Organization Study on Rittal India Pvt Ltd Switch to Perfection In the scope of RPS, the team is qualified in the following sectors and is

responsible for:

1. Achievement orientation

Quality orientated performance of figures.

Reacting to deviations and problem solving.

Quality records, deviation monitoring and tracking as well as control loop

monitoring.

Work / assignments performed on schedule with due adherence to the

program.

2. Productivity & costs

Reduction of scrap and rework.

Economic use of materials and energy.

Competent handling of operating material.

Implementing CIP and cost-saving measures.

Maximum capacity utilization per job-site.

3. Material

Optimise shelves and other intermediate storage means.

Punctual provision of material (E.g. KANBAN).

Suggestions for container optimisation.

Material to be provisioned as close as possible to the job-site.

Minimizing in-transit inventory.

4. Machines & installations

Assure/optimise capacity utilization.

Perform maintenance work required by the team on schedule.

Assure maintenance measures.

Assure trouble-shooting and temporary measures.

Compliance with order and cleanliness standards.


Organization Study on Rittal India Pvt Ltd Switch to Perfection 5. Product

Highlighting non-compliance/flaws.

Make suggestions for product optimisation.

6. Process

Optimising the processes.

Optimising the individual operation sequences.

Feedback of defects and complaints to the competent internal customers

and/or suppliers.

7. Work organisation

Optimising the job-site layout.

Implementation and compliance with the work standards (RPS elements).

Inter-team and inter-shift co-ordination of improvements.

Maximum implementation of the measures agreed in team meetings.

8. Personnel deployment

Implementation of holiday and schooling plans.

Integration of new employees.

Integration of low-output employees.

Assure stress balancing by rotating jobs-sites / assignments.

9. Qualifications (on-the-job)

Raising team member’s flexibility.

Assume indirect activities e.g. maintenance (TPM), quality, logistics, etc..

Each team member is to uphold/manage the team’s main tasks.

10. On-the-job safety

Adherence to established regulations and guidelines.

Initiate/implement correction procedures of safety hazards.



Proper collection/separation of waste and recycling material.

2. INVENTORY CONTROL SYSTEM

Inventory is the goods or materials available for use by a business. It could

be in various forms viz., raw materials, compounds, supplies, consumables,

work-in-progress (or semi-finished goods), finished goods, spare parts, etc.,

Whatever is the form, inventory, constitutes a valuable although idle resource

which must be minimized. Since inventories cause inventory carrying costs, if not

controlled, inventories could mean the difference between profit and loss.

Inventory service several purposes, one as a cushion against shortage of

materials, which may cause stoppage of production and the consequent losses,

the other purposes of inventory are: permitting relative independence of

operation between to work centers, to allow for filling of customer order quickly

(i.e., reducing the time interval between receipt of customers order for a product

and supplied to the customer)

Inventory control techniques are categorized as follows:

1. The Economic Order Quantity (EOQ) inventory control method

2. Selective Inventory Control such as ABC analysis

3. Just In Time (JIT) Inventory, which is the most modern inventory control

technique.

JIT has different interpretations. For example, for IBM – continuous flow

manufacture, for Hewlett – Packard – JIT is called stockless production and

repetitive manufacturing system, GE calls it management by sight and many


Organization Study on Rittal India Pvt Ltd Switch to Perfection Japanese firms use term Toyota system instead of JIT. Rittal considers quality as

its lifeblood and is not ready to compromise on it, bidding for low quality, cost

items. Rittal considers customers as its assets and is not ready to allow its

customers bidding for late delivery. The company is implementing Just In Time

(JIT) inventory system especially for the materials, which are highly expensive.

The Purchase department has an important role-play in managing the JIT

system.

JIT directly helps achieve quality, because, it is a philosophy, that seeks to

constantly improve production processes and methods. Specifically, JIT

contributes to high product quality in the following ways:

1. Production is highly standardized. Workers perform standard tasks every day.

They are familiar with their tasks. Familiarity ensures high quality.

2. Cutting lot-sizes drastically reduces in-process inventories. Any interruption,

therefore, causes production to stop until the problem has been solved. In this

way, JIT has been called a system of enforced problem solving. Now, this

stoppage in production forces everybody to solve the quality problem, so that

the defect will not repeat. Hence, high product quality is ensured.

3. Suppliers of materials, under the JIT system, supply materials of perfect

quality. Many companies do not even inspect suppliers deliveries of materials;

rather, the emphasis is on working with suppliers to produce perfect parts and

materials.

4. JIT system envisages the use of automated equipment and robots in

production processes. Use of such sophisticated machines will ensure high

product quality.

5. JIT system also envisages the use of intensive preventive maintenance

programmes in order to prevent any machine breakdown. This results in

machines producing parts of perfect quality.

6. Workers are responsible for producing parts of perfect quality or with zero

defects, before they are passed on to the next production operation



STYLE OF ORGANIZATION

Style refers to the leadership approach of top managers and the

organization’s overall operating approach; also the way in which the

organization’s employees present themselves to the outside world, to suppliers

and customers.

STYLE is one of the 7 levels, which the top management can use to bring

about organizational change. Organizations differ from each other in their style of

working. The style of an organization according to the Mckinsey framework

becomes evident through the patterns of action taken by the members of the top

management team over a period.

The company employees share a common way of thinking and behaving.

Leaders establish unity of purpose and direction of the organization. They create

and maintain the internal environment in which people become fully involved in

achieving the organizations objectives.

The total pattern of explicit or implicit actions of leaders has seen by employees

is referred to as Leadership Style. It represents a consistent combination of

philosophy, skills, traits and attitudes that are exhibited in a person’s behavior.

Each leadership reflects, implicitly or explicitly, a manager’s belief about the

capabilities of his subordinates. Employee perceptions of leadership style are all

that really matters to them. Leadership is truly in the eyes of the followers.

Leadership Styles differ on the basis of motivation, power or orientation towards

tasks and people.



Leadership style at Rittal:

Forecasting of sustaining organizational values.

Empowering with responsibility and accountability at all levels.

Visionary.

Courage, credibility – compassion and visibility.

Communication, information sharing and consultation.

The style of the organization is to look towards the employees requirement and

provide other additional welfare and safety facilities to improve develop the

individual i.e. the employees and also for the development of the company

Levels of Management in Rittal:

Top

Top Management include Managing Director,

Joint Managing Directors and Vice President

Middle Management include Department

managers, Senior Managers and

Divisional Managers, Executives

Supervisory Management includes

Supervisors, Foremen Section heads

And workers

Top Managers are the organization’s most senior executives. They are

responsible for providing the overall direction of the firm.

Middle Managers are managers above the Junior/Supervisory level but

subordinate to the firm’s Top Managers.

Junior/Supervisory managers are those who directly oversee the

efforts of those who actually do the work.

Top down approach


MiddleManagement

Supervisory /Junior Management

Manag-ement

Organization Study on Rittal India Pvt Ltd Switch to Perfection Rittal has formal communication channel, the general flow of instruction is from

top to bottom in the Organization Structure. Rittal follows an open communication

policy and has an open pattern of communication among the employees. Each

functional team meets regularly to review its key measures. Company also

promotes cross team sharing. Personal and private feedback is obtained during

quarterly one-on-one meetings between functional team members. Mangers

performance, personal goals and behavior are also discussed during these

meetings. Top management is easily accessible so that it allows for any issue to

be resolved quickly and fairly.

Participative management

The management that we can find in rittal is participative style that can also be

called as consultative style of management. The top management allows the

active participation of the employees in the company. Adopting this style does

not abdicate the authority and responsibility of top management but actively to a

decision. The co., believes in subordinates – centered leadership. The mangers

are friendly with their subordinates; they get approval from them and they favor

group decision making.

A Participative or Consultative leader is a leader who involves subordinates in

decision-making but may retain the final authority for decision making with

himself. Rittal is using Worker’s Participation in Management (WPM) and high

degree of worker participation has been found to improve productivity in the

company

Working hours:

SL NO SHIFTS FROM TO

1 1 7.00 am 3.00pm



2 2 3.00 pm 11.00 pm

3 3 11.00 pm 7.00 am

4 General 8.00 am 5.30 pm

(10 to 10-15, Tea Break) (1-15 to 2-00 Lunch)

Decision-making:

Decision-making is a critical process handled by the top management to draw a

conclusion and solution for a situation/problem. The power of taking decision is

centralized. The major strategic decisions are taken at the corporate office and

are delegated to the units of Rittal. But however the day-to-day and functional

decisions are taken at the respective divisions. Generally the management

backing the spirit of workers participation in management appreciates the group

decisions.

STAFF

Staff refers to how the people of the company are developed, trained, socialized,

integrated, motivated and how their carriers are managed and how company

improves its employees and shapes the basic values. The company has hired

people, trained them well and assigned them to the right jobs for which they are

best suited according to their qualifications, skills, knowledge and experience.

Staff is one where employees work together under the control and direction of

one department head that guide them in their routine work. An enterprise may

have a comprehensive business plan, a sound organization structure, but it

cannot accomplish results as per plan without effective staff in the company. So

Rittal has maintained good staff relation among the employees and also among

officers and employees by directing and providing all guidance and inspiration to


Organization Study on Rittal India Pvt Ltd Switch to Perfection people to work to carry out their assigned duties and responsibilities. In this way

the company achieves its objectives by placing right person for the right jobs for

which they are best suited and one supervisor or officer to guide and control the

work force.

Rittal has a strong team of 550 Employees.

Employee classification at Rittal:

Engineers/Officers (MBA graduates)

Senior engineer/officer

Manager

Supervisors

Supportive technical staff

Unskilled workers

Semi-skilled workers

Clerical and office staff

Trainee engineers/officers

Temporary and causal workers

In order to meet the engineering ides based values Rittal has sound recruitment

process and it has got system of training program to develop the employees. In

Rittal training is given to both worker and office staff. The company is having

good staffs that are very able to take any situation.

Table showing total no. of employees

SL NO. PARTICULARS MEN WOMEN TOTAL

1 STAFF 164 7 173

2 EMPLOYEES 380 2 382



TOTAL NO. OF EMPLOYEES 555

a. Recruitment and Selection:

The objective of the recruitment is to support highly qualified, skilled, merit

person suitable in accordance with the organization requirements. The company

has a good training system. Training in rittal is, on the job training and off the job

training.

b. Promotion

Rittal follows a time bound promotion policy; as per it employees are given

equality of opportunity in growth and career prospects. The promotion is given

through the seniority and the merit. According to the performance of the

employees, the employees are promoted and transferred to the convenient

places.

Objectives of promotion policy are:

To find potential workers

To provide career opportunities

To face future challenges due to technology

SKILLS

Skill refers to the distinctive capabilities and competencies that reside in the

organization. The term “skills” include those characteristics which most people

use to describe a company. For e.g.

Hindustan Lever and Richard Hindustan are known for their marketing skills.

IBM and Sony are known for new product development, marketing orientation

and customer service.

Organizations have strengths in number of areas but their key strength dominant

skills are few. These are developed over a period of time and are as result of the

interaction of a number of trips performing certain tasks.Presidency College -58 –


Rittal India Pvt Ltd is the company well known for its quilted products and

services, which is evident through state-of-the-art design and technology. It is the

company which is bench marked for its quality and customer service. The

employees at Rittal possess a highly qualified technical, engineering,

communication, teamwork and problem-solving managerial skills.

Skill is needed to carry out the company’s strategy. Every individual pose a

required skills to carry out their work effectively in Rittal. Each employee

process different type of skills, which is hidden by him. So it is the work of the

organization to identify their skills and use it in the right way for the right purpose.

Even in this regard Rittal has done well by identifying self-development and

communicational classes and increases their existing skills to further

improvement and development of their personality.

Classification of Skills at Rittal:

1. Conceptual Skills: The ability to co-ordinate all of the organization’s interests

and activities, the ability to comprehend abstract or general ideas and apply

them to specific situations.

2. Human Skills: The ability to work with, understand, mentor and motivate

others, both individually and in groups, the ability to understand, motivate and

get along with other people.

3. Technical Skills: The ability to use the tools, procedures and techniques of a

specialized field, the ability to use specific knowledge, methods and

techniques performing work.

Managers of each department are responsible for the overall growth of the

company by attaining the organizational objectives. They are the main keys who

direct their departments in attaining the goal.

The other skills possessed by managers of each department are:


Organization Study on Rittal India Pvt Ltd Switch to Perfection Analytical Skills - ability to analyze and understand the information so as to

diagnose the real problem

Decision Making Skills - Ability to take correct decision. Managers are

evaluated primarily on the results of their decisions

Communicating Skills - Ability to transfer information, ideas, understandings

or feeling among people. Communication based inter-personal skills include

ability to speak effectively, active listening, providing feed back, delegating,

managing conflicts and negotiating

Motivating Skills - Ability Skills to motivate people to put forth their best

efforts in pursuit of organizations goals

Co-ordinating Skills - Ability to ensure that persons who perform inter-

dependent activities work together in a way that contributes to overall

objective attainment

Leadership Skills - Ability of managers to lead their subordinates, that is, the

ability to influence the subordinates and make them do what the manager or

leader wants them to do.

Political Skills - Ability to build a power base and establish the right

connections.

SHARED VALUES/ SUPER ORDINATE GOALS

Shared values are originally called as superordinated goals, the guiding

concepts and principles of the organization – values and aspirations, often

underwritten that go beyond the conventional statements of corporate objectives,

the fundamental ideas around which a business is built, the things that influence

a group to work together for a common aim.

Shared values refer to company held beliefs, mindsets, and assumptions that

shape the organization and its corporate culture. They may be explicit or implicit

and are key ingredients to the culture of the business and what ultimately binds


Organization Study on Rittal India Pvt Ltd Switch to Perfection all those in the organization together. It is important that values of organization

are shared that everyone knows what to expect and what is expected from them.

Core Values of RITTAL:

Customers-first shall be assure of every action

Integrity – conducting business fairly with honesty and transparency

Understanding – trust in their working relationship, mutual respect, caring,

compassion and humanity for all colleagues and customers around the

world.

Excellence – constantly strive to achieve the higher possible standard in

day-to-day work and the quality of goods and services they provide.

Unity – cohesively work with their colleagues across the group and with

their customer and partners around the world, building strong relationships

based on tolerance, understanding and mutual co-operation.

Responsibility – continue to be responsible, sensitive to the countries,

communities and environments in which they work always ensuring that

what comes from the people goes back to the people many times over.

Code of conduct – “code of conduct” is a comprehensive document that

details the highest standards, ethical an otherwise, which employees have

to adhere to in their professional function.

Respect for the individual, integrity, speed, simplicity, seamlessness and

self-assuredness and hundred percent commitments.

Diversity – of people, culture and ideas

Innovation- encouragement to challenged statuesque

Continuous improvement- in all that we do

Teamwork-development of people

Performance-with recognition for result

Conclusion:

7-s framework is a powerful expository tool, the successful implementation

and a strategy requires the right alignment and various activities and process


Organization Study on Rittal India Pvt Ltd Switch to Perfection with-in- the organization. It may state that changing the culture of the

organization, which is pivotal to the Mckinsey model, is a difficult task. Even after

prolonged efforts spanning a period of 5-7 years, the organization may achieve

only practical success. Nevertheless, the organization must endeavor to recreate

its culture if it regarded as an important determinant of its success as it

envisaged in the 7-S model.

SWOT ANALYSIS

STRENGTHS:

1. Rittal has global distribution and service strength

2. Company provides immediate global availability of standard products

3. It ensures customized maintenance and spare parts service, particularly in

the climate control sector.

4. International Sales service is another strength of the company.

5. Local knowledge of markets due to membership of standardization of

committees.

6. Company enables permanent innovations due to constant dialogue with

customers in different ways such as follows:

Comprehensive customer advice

Trade fairs

Expert days

Seminars

Mobile product shows

Delivery and information centers

7. Company maintains very highest Quality standards

8. Cost effective product diversity

9. Rittal is an ISO-9001, CSA and LR certified company

10.Rittal has an excellent brand image

WEAKNESS:

1. Products manufactured by the company are very expensive and of high

price



2. The cost involved in completion of the product is high

3. As customers’ expectation is increasing day by day it has become difficult

to satisfy them completely.

4. Less importance for advertisements.

OPPORTUNITIES:

1. Capacity of meeting higher demand and attain optimum utilization of

existing resources.

2. Due to advance in technology there is scope for recruiting and retaining

right people in the right job

3. Scope in expansion of exports on a wider network of countries around the

globe.

4. Scope for expansion in producing other ancillaries of enclosures by

utilizing the existing resources.

5. Utilize the opportunity of developing USP (Unique Selling Proposition) for

its product to generate and retain customers.

THREATS:

1. Price of the goods are comparatively high

2. Adopting automatic machines may cause fear among the existing

employees of job loss which may affect morale and productivity of

employees

3. New entrants in the market may dilute the market share of the company.



CONCLUSION

Rittal India Pvt ltd is an established organization. The company’s main

strength is that they are the marketing leaders. It is number one in the world of

production of enclosures.

The final approach of Rittal depicts that the company has a formalized

production center for highly specialized fields of Enclosure, mechanical and

electrical component installations, and climate control. The company is able to

build up its market reputation and follows world’s standards. Rittal has a global

proximity and the experience of the International markets that leads to holistic

customer solutions. It also promotes the use of state-of-the-art technologies to be

at par with its competitors. Rittal is present all around the globe and serves all

major markets with 13,000 standard products.

Because every company’s needs are unique, Rittal offers the industry’s

most diverse product line from industrial to electronic products, climate control to

networking or any combination of applications. Rittal can provide the perfect


Organization Study on Rittal India Pvt Ltd Switch to Perfection enclosure solutions for customers, right when they need them. As a worldwide

trendsetter in industrial enclosure design Rittal closely monitors customers ideas

and market.


Rittal edit (autosaved)

Documents

industry sheet metal

industrial growth

industrial history of

sheet metal craftsmanship

versatility of sheet

usage of sheet metal

industrial chemicals

metal wares