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Rhonda Anderson, RHIA, President
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Page 1: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Rhonda Anderson, RHIA, President

Page 2: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

…is a PROCESS, not a PROJECT

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Page 3: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Nursing Staff Nursing Assistants Staff from other depts. Generalized information for staff

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Page 4: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Anderson Health Information Systems, Inc.

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Page 5: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Will identify requirements for: Notice of Privacy Practices Personnel Designations Minimum Necessary What needs to be done, when and by who

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Page 6: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Will leave the workshop with information to protect the residents health information as that is your responsibility as an employee known in HIPAA as a member of the workforce.

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Page 7: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Notice of PRIVACY PRACTICES & RIGHTS written in plain English and: Acknowledgement by Resident/Responsible

Party Resident RIGHTS – Access to Records manual

and electronic Restrict certain release Authorization for Discussion of PHI Right to request Amendment / Addendum (CA) Right to receive Accounting of Disclosure

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Page 8: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Allows the individual control over how PHI is used and disclosed

Describe practice related to use and disclosure of PHI Minimum Necessary – use by staff Covered entities responsibilities under HIPA Other such as marketing & research and the

rule around that Alternative means of communication

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Page 9: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

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Prepare Notice of Privacy Practices – given to the resident as part of the admission process. This is audited by MRD as part of the admission audit.

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Page 11: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Notice must include: Information regarding uses and disclosures Explanation of individual’s privacy rights Covered entities responsibilities under HIPAA

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Page 12: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Indicates how the use and disclosure will be used for treatment, payment and operations. How to file a complaint (Covered entity or

Health and Human Services - Office for Civil Rights has been delegated as the responsible office)

Name, title and phone of contact person, privacy official

Effective date of notice

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Page 13: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Post Notice at the facility, on the web –notify update

Make copies available May use e-mail if Resident agrees

(get a signed consent recommended Attempt to obtain acknowledgment of

Notice of Privacy Practice -- at admit Provide notice for current residents via

notice and/or signature

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Page 14: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Notice of Organizations “PHI” Privacy Practices

Request Restrictions on Disclosures to Others of their “PHI”

Request alternative means of communicating “PHI”

Authorization to disclosure PHI Right to restrict access to records of the

resident/responsible party paid in full for services/supplies

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Page 15: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

May inspect and get a copy of “PHI” May request Amendments to their

“PHI” Must be given an accounting of

organization’s disclosures of their “PHI”

Notified of breaches of PHI

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Page 16: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Make good faith efforts to obtain written acknowledgment of Receipt of Notice of Privacy Practices – at time of ADMIT “I ACKNOWLEDGE THAT I HAVE BEEN

PROVIDED A COPY OF THE NOTICE OF PRIVACY PRACTICES, DATE, SIGN”

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Page 17: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

The facility shall limit the amount of PHI: Disclosed or requested to

documentation/related to protected health information that is reasonably necessary to carry out the job or fulfill the request for information.

To employees only to the extent they need the information to carry out their JOB DUTIES [what does this mean to you??]

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Page 18: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

WHAT DOES THIS MEAN TO YOU?WHAT DOES THIS MEAN TO YOU? Discuss those items that would be needed to

know for different jobs, i.e.., Social Services needs access to all information that would impact the decisions re: advanced decisions for health care, transportation, family involvement health condition, etc., also as a team member she/he needs access too --- specify ….(identify additional info. needed)

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Page 19: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Examples As a team member you would need access to

the health information to make resident care plan decisions.

Certified Nursing Assistant – What information do you need to do your job?

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Page 20: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

The facility shall limit the amount of PHI available to each employee – role based Employees shall be identified – in general at

least as to what information they have available to them and under what circumstances.

Computerized EHR – a grid should be prepared.

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Page 21: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

The facility shall limit the amount of PHI: Used or disclosed…and only the entire record

will be sent to the requestor only when needed and reasonably necessary to accomplish the request, i.e.., attorney requests information.

Also, all responses to requests shall consider – release of minimum necessary to carry out the specific reason for the request.

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Page 22: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Does NOT apply: When sending to another health care

provider; however, you only need to give the information that is needed!

Disclosure to the individual Uses and disclosures made

pursuant to an authorization To Dept. of Public Health L & C,

required for compliance, otherwise required by law, i.e.., law enforcement, public health, Office of Inspector General

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Page 23: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Administrative Requirements Business Associates – Contractors,

subcontractors are required to adhere to the Privacy, Security and Enforcement Rules

Privacy Official – Medical Record Designee Security Official – Administrator or Designee Enforcement and Costs

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Page 24: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

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Page 25: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Addressed in the Administrative Requirements 45 C.F.R. 164.530 COVERED ENTITY (CE) must designate a

privacy official who is responsible for the development and implementation of the privacy policies and procedures of the entity

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Page 26: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Health Information Designee Administrator, alternate DSD – Provides training and orientation

with assistance from the ‘MRD’ an the HIM Consultant

The AHIS HIM-CONSULTANTHIM-CONSULTANT

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Page 27: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

164.530 requires Facility to Provide a process for

individuals to make complaints regarding privacy violations(d)

File complaints without fear of retaliation (g) Designate a contact person for receiving

complaints(a)(1)(ii) Document complaints received and their

disposition

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Page 28: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Cooperate with Federal Investigations of complaints

Sanction Members of the Workforce who violate privacy(e)

Mitigate to the extent feasible any harm caused by the violation( f)

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Page 29: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

What are other complaints that are happening in the facility from your residents/family, etc., that may extend to Privacy complaints. How are they handled? Are they discussed at standup?

How are complaints reported? Are complaints followed up/resolution doc?

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Page 30: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

The Security Official shall be responsible for the electronic requirements, the encryption, security of all types of e-equipment that includes resident identifiers and Protected Health Information

Conduct risk assessment re: breach and impermissible use

As sure with coordination of Privacy Official Notice to Office of Civil Rights of any breach of unprotected PHI

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Page 31: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Conduct exercise here…

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TOGETHER WE PROTECT PHI

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Page 33: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

Ongoing training, and specific training to key personnel as it relates to their duties NEW EMPLOYEES

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Page 34: Rhonda Anderson, RHIA, President  …is a PROCESS, not a PROJECT 2.

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