resume 2015

3333 Sunview [email protected]

EDUCATIONWichita East High School

2012 High School Diploma

Butler Community College 2012- Current Communication

EXPERIENCE

TIGER FINANCIAL

Collection Specialist Customer Relations 2014 – 2015

Spoke with customers to settle on reason for overdue payment Reconciled discrepancies with clients Recorded information regarding financial status of client and status of

collection efforts Granted extensions of credit Coordinated collection efforts with sales force Reviewed terms of sales, service, or credit contract Negotiated payment arrangements on past owing receivable

CHROME PLUS INTERNATIONAL

CATALINA SORIA

catalina soria

Electro-less Nickel Plating Operator 2013 – 2014

Perform metal finishing plating following specific customer and work instructions

Use air and power tool daily to process partys by polishing fasting, pre-cleaning and honing of parts to meet customer requirements

Train new chemical plating operators in cpi process and test specifications including First Article Inspections (FAI) and useof calibrated instrument/tools

Account maintenance Handling Spanish calls Sending customer emails via Outlook Presenting classified information via Power Point for meetings and group

events Using Microsoft office frequently for client information

TIENDA Y RESTURANTE ROCHEL

Human Resources 2012 – 2014 Helping with Employee orientation Filling out Excel forms with company expenses Giving monthly spending reports Holding meetings and presentations on new information Translating employee tax filing forms Reviewing Kansas Employee guidelines Accountable for counting and transporting large amount cash Employee payroll

SKILLS Proficient with Microsoft

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catalina soria

Able to create Excel forms Skilled in PowerPoint,

Word Excel Outlook

Able to create expense reports Works well in fast paced environments Proficient in reading and writing Spanish Can work well with others 6 years of customer service 1 Year of teller experience

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