Restart PEOPLE by Peter Fisk Sep 09

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

Restart• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•

• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•

• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•

• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 4/32

Customerbroader

BusinessBusiness

view

narrowview

narrowview

Business Customer

Seein thin s from the outside in

Source: Marketing Genius

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 6/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 7/32

The CatalystRestart PEOPLEin times of crisis and change

The Communicator

The Connector

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

The Conscience

The Coach

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

Driving change and innovation

Inspiring people to come with you

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Facilitating better solutions

Doing the right thingEnergising People

• From Ferrari and Pixar•  

• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 9/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction• Building confidence

 • To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 10/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 11/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 12/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 13/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 14/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 15/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 16/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 17/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 19/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 20/32

Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

...

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•

’

 • Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

...

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

...

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

...

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 27/32

Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•

-

 • Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•

“ ”

 • Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 29/32

Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

http://slidepdf.com/reader/full/restart-people-by-peter-fisk-sep-09 30/32

Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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Restart PEOPLEin times of crisis and change

• Big to small

• Internal to external• Controlling to collaborative

Ins irin Leaders

• From Branson to Immelt

• Clarifying direction

• Building confidence 

• To Perez and Jung

Flexible Structures

• From Ford and Li & Fung

• Agility to evolve• Sense and respond• Projects not products• To El Bulli and Vir in

Energising People

• From Ferrari and Pixar•• Playing long-term• “Yes we can”• To Fosbury and Bolt

 © Peter Fisk [email protected]

...

8/14/2019 Restart PEOPLE by Peter Fisk Sep 09

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. .

 © Peter Fisk [email protected]