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McGraw-Hill/IrwinCopyright © 00! "y #he McGraw-Hill Co$panies, Inc% &ll
Rights Reser'ed%
Chapter 11Chapter 11
MeasurementMeasurement
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11-2
Learning Objectives
Understand . . .
• The distinction between measuring objects,properties, and indicants of properties.
• The simiarities and differences between thefour scae t!pes used in measurement andwhen each is used.
• The four major sources of measurementerror.
• The criteria for evauating goodmeasurement.
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11-"
#use#oint$ %esearch %eveation
32.5The percent of U.&.
manufacturers e'periencing
unfair currenc! manipuation in
the trade practices of other
countries.
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11-(
)h! *easurement +s +mportant
“If you can’t measure it, you can’t
manage it.”
Bob Donath,Bob Donath and Co, Inc
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11-
*easurement
Selecting
measurable phenomena
Developing a set of
mapping rules
Applying the mapping rule
to each phenomenon
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11-
haracteristics of *easurement
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11-/
Leves of *easurement
Orinal
interval
!atio
"ominal Classification
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11-0
T!pes of &caes
Orinal
interval
!atio
"ominal
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11-
omina &caes
• Mutually e#clusive andcollectively e#haustive
categories• 3'hibits the
classification characteristic on!
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11-14
Leves of *easurement
Orinal
interval
!atio
"ominal Classification
Orer
Classification
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11-11
Ordina &caes
• haracteristics ofnomina scae pus anindication of orer
• +mpies statement ofgreater than and essthan
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11-12
Leves of *easurement
Orinal
interval
!atio
"ominal Classification
Orer
Classification
Orer
Classification Distance
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11-1"
+nterva &caes
• haracteristics of
nomina and ordina
scaes pus the
concept of e$ualityof interval.
• %$ual istance
e'ists between
numbers
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11-1(
Leves of *easurement
Orinal
interval
!atio
"ominal Classification
Orer
Classification
Orer
Classification Distance
"atural Origin
Orer
Classification Distance
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11-1
%atio &caes
• haracteristics of
previous scaes pus
an absoute 5ero point
• 3'ampes
6 )eight
6 7eight
6 umber of chidren
11 1
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11-1*oving from +nvestigative to
*easurement 8uestions
11 1/
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11-1/
&ources of 3rror
!esponent
&nstrumentMeasurer
Situation
11 10
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11-10
3vauating *easurement Toos
CriteriaCriteria
9aidit!
#racticait! %eiabiit!%eiabiit!
11 1
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11-1
9aidit! :eterminants
Content
ConstructCriterion
11 24
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11-24
+ncreasing ontent 9aidit!
ContentLiterature
&earch
Literature
&earch
3'pert
+nterviews
3'pert
+nterviews
;roup
+nterviews
;roup
+nterviews
8uestion
:atabase
8uestion
:atabase
3tc.3tc.
11 21
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9aidit! :eterminants
Content
Construct
11 22
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+ncreasing onstruct 9aidit!
ew measure of trustew measure of trust
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11-2"
9aidit! :eterminants
Content
ConstructCriterion
11 2(
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11-2(
=udging riterion 9aidit!
%eevance%eevance
>reedom from bias>reedom from bias
%eiabiit!%eiabiit!
?vaiabiit! ?vaiabiit!
Criterion
11 2
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11-2
Understanding 9aidit! and %eiabiit!
11 2
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11-2
%eiabiit! 3stimates
Stability
&nternal
Consistency
%$uivalence
11-2/
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11-2/
%eiabiit! 3stimates
Stability
&nternal
Consistency
%$uivalence
11-20
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11-20
%eiabiit! 3stimates
Stability
&nternal
Consistency
%$uivalence
11-2
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11 2
%eiabiit! 3stimates
Stability
&nternal
Consistency
%$uivalence
11-"4
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11 "4
#racticait!
%conomy &nterpretabilityConvenience
11-"1
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11 "1