Remote Access Software Market - Healthcare Outlook (2015-19)

Remote Access Software Market - Outlook (2015-19) for Healthcare

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ResearchFox Consulting is an Indian market research and consulting firm based in Bangalore. We strive to provide our clients with research data and reports which they can trust and analyze. Insights gleaned from our detailed and comprehensive research reports helps our clients stay ahead of trends. ResearchFox serves clients with services from data collection to analysis and reports. ResearchFox has extensive sector expertise and its consultants are abreast of global trends and issues across industries. Our areas of expertise include Manufacturing, IT, FMCG, Healthcare, Automotive, Government Sector and NGO, BFSI and Retail.

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Copyright © 2015. ResearchFox Consulting Private Limited

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Tableof Contents

1. Introduction1.1. Report Description1.2. Objective1.3. Scope of the Research1.4. Regions Covered1.5. Key Takeaways1.6. Key Stakeholders1.7. Key Terminologies1.8. List of Abbreviations

2. Executive Summary2.1. Executive Overview

3. Research and Forecasting3.1. Research Methodology3.2. Forecasting Methodology

4. Industry Landscape4.1. Market Size and Growth4.2. Competitive Landscape4.3. Market Share4.4. Company Classification4.5. Region Outlook4.6. Market Metrics4.7. Porter's Five Forces Model4.8. Key Drivers Analysis4.9. Key Constraints Analysis4.10. Key Opportunities Identified4.11. Key Challenges Identified

5. Market Segmentation5.1. Industry 5.1.1. Healthcare

5.1.1.1. Market Size and Forecasting 5.1.1.2. Key Drivers Analysis 5.1.1.3. Key Constraints Analysis 5.1.1.4. Key Opportunities Identified 5.1.1.5. Key Challenges Identified 5.1.1.6. Sub Segments

5.1.1.6.1. Region : North America 5.1.1.6.2. Region : Europe 5.1.1.6.3. Region : APAC 5.1.1.6.4. Region : South America 5.1.1.6.5. Region : RoW

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Introduction 01 4

1. Introduction

1.1. Report Description

Need for remote access software is growing day by day with the increase in employee strength across locations globally. People are now able to access their office desktop files on their own devices.

Technical advancement and growing cellular network capability has enabled people to save time and access information in quick time. This report presents interpretative and easy-to-understand facts on how the current remote access software market is segmented based on end users, deployment, verticals and geographies. It cuts through several facets of the RAS market such as market size, market share for each segment, the drivers and constraints of RAS marketplace. Report also provides information on the challenges and opportunities that lie ahead for these Remote access software.

1.2. Objective

1. To understand the Remote access software market across the globe by addressing the challenges faced by the industry with regards to its adoption. 2. To estimate the present size of the Remote access software market and to forecast its future values. 3. Realize how drivers, constraints, opportunities and challenges would impact various business functions across regions.

1.3. Scope of the Research

Scope of the research was limited to understanding the market share across segments. Key drivers, constraints and challenges along with their impact on various business functions in both short and long terms were addressed. Segmentations and forecasting were done based on:1. End Users2. Deployment3. Verticals and4. Regions

1.4. Regions Covered

1. North America (USA, Canada and Mexico) 2. South America (Brazil, Argentina and Colombia) 3. Europe (UK, Italy, France, Germany and others) 4. APAC (Australia, India, China, Japan, Singapore and others) 5. ROW (Middle East and Africa, Russia and other countries)

1.5. Key Takeaways

The research conducted to understand Remote access software markets in different regions of the globe revealed some valuable insights. Some of the key takeaway points involve information given below:

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North America has the highest market share whereas Europe is growing at a good pace. 2. The market share of Remote access software market is over USD 500 million in 2014 and growing at an impressive CAGR of over 22.65%.3. Adoption of remote access software is higher in comparison to midsize and small businesses. 4. Remote access software is expected to be adopted aggressively in retail sector by 2019 at a CAGR of 23%.

1.6. Key Stakeholders

1. Remote access software providers: Remote access software providers will be able to assess the market mood and accordingly develop applications as per the changing requirements of customers.2. Global Investors: Those investors who look to fund new and budding remote access service start-ups will get clarity about the market and its trends.3. Industry Watchers: Industry and trend watchers are always referred to as trusted advisors who follow markets. The report would add to their knowledge repository, creating value for their know-how.

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1.7. Key Terminologies

1. Remote Access Software: Refers to the accessibility of computers or networks from remote location enabled by a software. 2. Virtual Private Network (VPN): VPN is a private network across a public network, such as Internet. It enables network enabled devices to send and receive data across public networks.3. North America: North America includes - USA (United States of America), Canada and Mexico.4. Europe: Europe includes - UK (United Kingdom), France, Italy, Germany and Spain.5. APAC (Asia Pacific): Asia Pacific includes - India, China, Japan, Philippines, and Australia.6. South America: South America includes - (Brazil, Argentina and Colombia)7. Rest of World (ROW): Rest of World includes Middle East and Africa, Russia and other countries.

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1.8. List of Abbreviations

1. RAS: Remote Access Software.2. SMB: Small and Medium Business3. CAGR: Compound Annual Growth Rate.4. DaaS: Desktop as a Service5. EBF: European Banking Federation.6. ITU: International Telecommunications Union.7. FIPS: Federal Information Processing Systems.8. BYOD: Bring Your Own Device9. 3G: Third generation Cellular network.10. 4G: Fourth generation cellular network.11. VoIP: Voice over IP.12. VPN: Virtual Private Network.13. FUD: Fear, Uncertainty and Doubt 14. NRF: National Retail Federation15. POS: Point Of Sales.16. PCI DSS: Payment card industry data security standards 17. HIPPA: Health Insurance Portability and Accountability Act18. OTP: One Time Password.19. TIA: Telecommunications Industry Association20. ISO: Indian Standard Organization.

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Executive Summary 02 9

2. Executive Summary

2.1. Executive Overview

Remote access software market is grabbing attention for some time now. Growing need to access data at a faster rate has provided an optimistic picture to the RAS market.

Need for cost effective solutions to growing expensive desktop accessibility has opened doors for services like remote desktops. Although, remote access is gaining pace when it comes to adoption, providing secure connectivity across the network is the biggest challenge for administrators in an organization.

North America is the dominating region when it comes to adoption because it is supported by developed infrastructure. As, most of the people use personal handheld devices, fourth-generation (4G) enabled smartphones have gradually found acceptance in the region owing mainly to the need for faster data accessibility or files. Almost one in five small businesses in the US and Canada are achieving productivity gains by adopting mobile work styles, enabling people to work whenever, wherever and however, they choose. Small businesses globally say they are under more pressure to introduce or increase mobile/flexible work practises than they were five years ago mainly due to increased connectivity and broadband services.

Europe is one of the developed infrastructures to support technology developments mainly dominated by United Kingdom and big 4 (Germany, Italy, Spain, France). However, on premise RAS is growing gradually but not as healthy as in its western counterpart USA.

Emergence of cloud in Europe has been inspirational. The region is embracing cloud like never before. Start-ups are emerging in this space at will and the customer acceptance is also encouraging. Cloud RAS is growing here at a healthy CAGR. One of the main reasons for cloud RAS to grow in Europe is the telecommuting factor coupled with mobile broadband penetration. Frequent weather changes forces employees to stay indoors and work remotely. In such situations, RAS plays a vital role and with cloud. Lower investment costs and anytime anywhere accessibility ensures better productivity of the employees.

Asia Pacific is one of the emerging technology hubs dominated by India, China, Australia along with technology behemoths in South Korea and Japan. On premise RAS is gaining good acceptance in regions like India mainly due to the call for telecommuting and also mobile broadband penetration on the rise. International Telecommunications Union (ITU) states that Asia is one of the upcoming regions in mobile broadband penetration. With increase in usage of handheld devices, this region is expected to play a vital role in the growth of RAS.

In South America, cellular connectivity and broadband penetration is quite less compared to other regions. Adoption of remote access software by enterprises in this region is less because of lag in infrastructure and connectivity. People in this region have gradually started to adopt smartphones and 3G cellular connectivity.

Currently remote access software market is USD 598.49 million expected to grow at a CAGR of 22.65% till 2019.

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Research and Forecasting 03 11

3.1. Research Methodology

Base Year: 2014Forecasting Period: 2015 - 2019

3.1.1. Sampling

The leading suppliers of each end-user product categories that were chosen to provide a larger representative sample.

Purposive unit sampling was adopted for every service segment such as verticals, regions, end-users and others. This was resorted to, in order to elicit the appropriate inputs with regard to the qualitative growth aspects of the market.

3.1.2. Secondary Research

The research methodology that was carried out was desk research through various journals, association reports, and in house database to build a knowledge base on various market service segments, product categories and industry trends.

Various fact based data was analyzed. Some of the sources included:

a. ResearchFox Knowledge Base:

Previous data on the market has been put through a rigorous and comprehensive analysis to analyze the current state.

b. Desk Research:

Industry reports, annual reports, press releases, webinars, journals and publication, independent rating agencies and government statistics.

3.1.3. Primary Research

Primary interviews were conducted among various stakeholders:

Product and service companiesMembers of associations and alliancesSubject Matter Experts and EvangelistsConsultants and Strategists

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3.1.4. Industry Information

It was essential to understand the current industry landscape, market dynamics, security ecosystem and competitor metrics. To estimate the global market, Chief Experience Officers (CXOs), Marketing Heads, Sales Managers and product stakeholders were interviewed.

3.1.5. Technical Information

In addition to the interviews with leading participants for industry-related information, ResearchFox conducted interviews with Research and Development (R&D) and Design and Development teams to understand the current usage of the products by service type and also to find out the emerging trends. Finally, interviews with suppliers were conducted to cross check the validity of information and also to understand the emerging trends in the end-user segment. The detailed methodology for primary research is outlined below.

3.1.6. Primary Interview Questionnaire Design

ResearchFox developed a detailed questionnaire, which was used by the analysts as a guide for their discussions. This process ensured the collection of all necessary data. The questionnaire was designed to elicit unbiased industry level data (market size, production, sales, and others), that had check points (questions such as company level information and their position in the industry acted as check points) to ensure accuracy of the data. The questionnaire included the following sections:

1. Industry level information2. Characteristics and Dynamics3. Company-specific information4. Market segmentation data

3.1.7. Interview Questionnaire Test and Validation

Following the design of the questionnaire, ResearchFox carried out some initial interviews to verify that the appropriate market and technology data was generated. After the final design of the questionnaire, ResearchFox began full scale primary research. Specific companies targeted for primary research interviews were selected based upon market participation. Higher was the entity's profile, more attractive was the entity.

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3.1.8. Interview Process

As participants respond in the course of an interview, ResearchFox analysts are trained to move from lower priority and/ or sensitive topics to increasingly key and/or sensitive topics in response to the interviewee's behavior. This responsive and reflective interview process, combined with the analysts' ability to discuss the industry and technical issues in an open and sharing environment, allows ResearchFox to probe for key data, operations, and competitive information. Multiple contacts within a single organization and with an individual are often planned and/or staged in order to optimize and complete the information gathering process.

3.1.9. Research Validation

At a point, when 20 percent of the research interviews and/or data collection had been completed, ResearchFox consultants evaluated the preliminary findings to assure that up-to-date results are in line with project objectives. The analyst team analyzed the information from the interviews and information was validated through a combination of the following validation techniques:

Cross checking with other primary data and previously developed in-house researchReview of secondary information, such as trade journals, annual reports and industry directories

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3.2. Forecasting Methodology

3.2.1. Step-by-Step Methodology for Market Estimation and Forecasting

Market Estimation and Forecast Methodology, 2015

Step Method

1Understand the market mechanism for the market through structured, systematic and theoretically established norms of analyzing, designing, introducing and quality assurance of the market estimation

2 Measuring the various market drivers, constraints, opportunities and challenges at regular intervals of time

3 Integrate expert-opinion of discussions in consultation with the ResearchFox Analyst team

4 Market estimation and forecast calculation

5 Delphi method and Causal Analysis used as and when required

6Rigorous quality check with heads of Research Team, Subject Matter Experts and Consultants before final publication

Source: ResearchFox

Significance and Importance of the Market Forecast, 2015

Sr. No. Significance and Importance

1 Helps revisit on the company's R&D investments

2 Keeps the Sales and Marketing team posted on the market prospects

3 Strategize investment and expansion plans

4 Improve business planning

5 Helps create business aims and set sales figures within the company

6 Aware of the current market competition

7 Support plans for Merger and Acquisition (M&A)

Source: ResearchFox

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Remote Access Software Market - Healthcare Outlook (2015-19)

Technology