1 1 REGULATION OF BUS SERVICES IN HONG KONG Dr. Yuen Tak Fai, Dorothy Former Deputy Commissioner for Transport, HKSAR 2 Hong Kong Special Administrative Region Area: 1098 km 2 Population: 6.9 million 3 Hong Kong Special Administrative Region http://www.gov.hk/ • The Government : Chief Executive 1 Secretaries 3 Principal Officials 12 Executive Council Members 15 Legislative Council Members 60 HKSAR : 1 July 1997 • 18 District Councils 4 Some Statistics (as at the end of 2006) 52 Private Car per 1,000 population 11 million passengers/day 90% of passenger trips Public Transport 6.9 Population (million) 204 Rail Length (km) 1,984 Road Length (km) 553,000 Total Vehicle Fleet 360,000 Private Car Fleet 279 Vehicle Density (vehicle /km)
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REGULATION OF BUS SERVICES Area: 1098 km Population: 6.9 million
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REGULATION OF BUS SERVICESIN HONG KONG
Dr. Yuen Tak Fai, Dorothy
Former Deputy Commissioner for Transport, HKSAR
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Hong Kong Special Administrative Region
Area: 1098 km2
Population: 6.9 million
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Hong Kong Special Administrative Regionhttp://www.gov.hk/
• The Government :Chief Executive 1Secretaries 3Principal Officials 12Executive Council Members 15Legislative Council Members 60
HKSAR : 1 July 1997
• 18 District Councils
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Some Statistics(as at the end of 2006)
52Private Car per 1,000 population
11 million passengers/day
90% of passenger trips
Public Transport
6.9Population (million)
204Rail Length (km)
1,984Road Length (km)
553,000Total Vehicle Fleet
360,000Private Car Fleet
279Vehicle Density (vehicle /km)
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11,363263
1,8001,067
154242374
1,120
2,4003,943
TotalResidents’ Bus ServicePublic Light BusTaxiFerryTram & Peak TramLight Rail TransitKowloon Canton Railway
Mass Transit RailwayFranchised Bus
Average Daily Patronagein 2006 (‘000)Mode
Hong Kong Public Transport System
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Market Share of Public Transport System(as at the end of 2006)
Public Light
Bus
15.8%
Railway
36.3%
Franchaised
Buses
34.7%
Ferry
1.4%Taxi
9.4%
Others2.4%
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1. Better integration of transport and land use planning
Hong Kong Transport Strategy for the Future
2. Better use of railways as the backbone of our passenger transport system
3. Better public transport services and facilities
4. Better use of advanced technologies in transport management
5. Better environmental protection
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Constitute over 90% of passenger trips
An efficient system without direct subsidy
6,000 double-deck franchised buses carried nearly 3.9 million passenger trips a day
Importance of Public Transport
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Government Structure - Transport
Chief Executive
Chief Secretary
Financial Secretary
Secretary for Justice
Transport and Housing Bureau Other 11 Bureau
Transport Department
Highways Department
Civil Aviation Department
Marine Department
Housing Department
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Transport Department
Regulates all public transport services in Hong KongManage roads, tunnels, bridges and car parksLicensing of driver and vehiclesConduct long term transport studies and planningResponsible for road safety, traffic control and traffic managementhttp://www.td.gov.hk/home/index.htm
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Structure of Transport Department
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Franchised Bus Companies
All privately owned
Provide bus services under franchises
Kowloon Motor Bus Company (KMB)
Long Win (LW)
City Bus (CTB)
New World First Bus (NWFB)
New Lantau Bus (NLB)
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Bus Franchise
Granted by CE in Council under the Public Bus Services Ordinance
Government representatives attending Board meetings
Meeting with Commissioner for Transport
Passenger Satisfaction Survey
Annual Performance AssessmentStandard of servicesMaintenance and safetyService planning and developmentFinancial performanceCustomer feedbackComplaints from commuters, newspapers and other channels
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Performance Assessment on Franchised Bus Companies
Standard of bus serviceAvailability/UtilizationLost tripsComplaints per million passengers carriedAverage bus ageSafety related defects per bus examinationBus accidents per million vehicle-kmPercentage of air-conditioned busesPercentage of Euro buses
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Performance Assessment on Franchised Bus Companies
Passenger feedback and amenitiesNumber of complaintsPassenger attitude surveys conducted by bus companyPassenger liaison group meetingsTotal number of bus stopsTotal number of bus shelters and percentage of bus stops with sheltersNumber of shelters planned/constructed
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Performance Assessment onFranchised Bus Companies
Service Planning and Development
Number of route development programme (RDP) items
Agreed items introduced
Agreed items not introduced
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Performance Assessment onFranchised Bus Companies
Maintenance & Safety Standards
Bus defects (per bus examination)
Bus accidents (per million vehicle-km)
Vehicle breakdown (per million vehicle-km)
Driving offence prosecuted
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Performance Assessment onFranchised Bus Companies
Financial performance
Passengers carried per day
Passengers carried per licenced bus per day
Maintenance cost per licenced bus
Financial results per licenced bus per day ($)
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Performance Assessment onFranchised Bus Companies
General Management
Number of drivers (shortage/surplus)
Number of supervisors
Number of Engineering and technical staff
Number of Management staff
Others
Number of staff per licenced bus
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Five Year Plan
Route development
Fleet developmentFleet sizeFleet replacement plan
Depot developmentNumber of depotsBus maintenance plans
Financial forecasts
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Fare Regulation
BASKET OF FACTORS APPROACH(Fare Adjustment Mechanism)Acceptability and affordability: CCPIReturn to operators (9.7%):
Historical return in last 10 yearsAny above average return to be shared equally between passengers and operator
Productivity gain to be shared with passengersMay result in fare reduction
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Hong Kong’s Experience
Maintain high quality bus service and healthy competition
Efficient system without direct Government subsidy
Most of the bus fleet ventilated with facilities for the disabled
Improved public transport interchanges
Inter modal co-ordination
Safety inspection
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Hong Kong’s Experience (Con’t)
Environmental protection
Public transport priorityhttp://www.brtchina.org/Minimize route duplication
Rationalization
Fare discount through bus-bus interchange or bus-rail interchange
Use of new technology
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Major Comparison
Direct subsidyIndirect subsidy
Waiving:First registration taxLicense feesFuel taxLand for depots low rent