Regine D. Fernandez

Regine Donquillo Fernandez Bart Ville Subdivision Santolan Pasig, CityE. Rodriguez St. Austia Extension Tanay,RizalCell No.: 09232647019Email Address: [email protected]

Desired Position: HR Officer

PROFILE SUMMARY:I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that your organization could assign me, with good handle of the interpersonal relationships, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.

KEY SKILLS:

Selection, Recruiting, and Placement Managers Training and Development Compensation and Benefits Employee Relations and Labor Law. Health Safety and Security Communications Skills Understanding People Sense of Fairness Organizational Skills. Strong banking concepts Demonstrated ability to work in a fast paced environment Customer Service Cash Handling Data Entry Computer literate Knowledgeable Credit Cards ( Unsecured Collection) Knowledgeable in CCTS/Ascend/Phoenix/IC4/PDS System Cooperative team work at all levels

TRAINING AND SEMINARS ATTENDED: Personal and Organizational Value Dynamics Job street training Recruitment Strategies Talent Mapping Nationwide Career Assessment Program ISTIV Training Integrated Productivity Course for Supervisors, Managers and Associates Winning Attitude through Value Enhancement Peer Counseling workshop Personality Development

Collection Handling Collection Proving & Negotiation Customers Service Standards Training Complaint Handling Trainings Bank’s Core Values & Behavioral Norm

ACHIEVEMENTS: All Level Representative of Psycho or Guidance Programs. PEER COUNSELOR of All level for College of Science. RED Cross Member and Scholar. Passed Anti-Money Laundering Online Course

PROFESSIONAL EXPERIENCE:

First Datacorp3rd floor Citibank Center 8741 Paseo de Roxas Makati City 1226Position: Recruitment OfficerJune 8, 2015 up to Present

ROLE DEFINITION: Responsible for delivering all facets of recruiting success throughout the organization. This will be achieved through the development of recruiting plans, employing sourcing strategies and resources as well as developing new, creative recruiting ideas. Plays a critical role in ensuring we are hiring the best possible talent.

DUTIES & RESPONSIBILITIES

1. Hiring Execute recruiting plans and strategy for all open positions Work with hiring managers on recruiting Execute recruiting and interviewing plan for each open position Efficiently and effectively fill open positions based on defined turnaround time (TAT) Prepares job offer, employment contract for new hires Build sourcing channels & networks to find qualified candidates Develop recruitment policies and processes Recruitment monitoring & reporting Benchmarking

2. New Hire On Boarding & Induction Conduct On Boarding & Induction Program of new hires Properly implement On Boarding & Induction Program process Implements pre-employment requirements and compliance

3. Vendor Management Selects and coordinates use of headhunters & co-service providers

4. School Partnership

Partners with school to support hiring requirements

Temps and Staffers Inc.,

Ortigas Recruitment CenterUnit 2405 Prestige Tower Ortigas Center Pasig, CityPosition: Recruitment Associate/ Account ManagerMarch 08, 2014 up to June 5,2015

Cold calling companies to generate new business. Getting vacancy details from client. Account management. Interviewing and testing job seekers. Matching candidates to jobs to build potentials applicants. Screening and shortlist candidates for client final interview. Building relationship with client and job seekers. Preparing job offer and contract for employment. Conduct company orientation for newly hired employees. Monitors file of members under my account.

(201 files, newly hired, for extension and coterminous of contract, end of contract and clearance process scheduling of releasing.)

Meeting monthly target for vacancies filled and people placed. Keeping records and negotiating fees. Attends calibrating meeting for new accounts. Help clients strategically integrate effective HR processes and practice into their daily operation. Deliver survey to the employee. Ensure business practices are in accordance with human resources policies and labor laws. Match job seeker to clients. Provide advice on discipline process, conduct disciplinary review conferences and advise on

appropriate outcomes. Help implement applicant tracking system.

EASTWEST BANKING CORPORATIONMain Office Strata 2000 Ortigas CenterPasig, City

Position : Credit and Collection Specialist July 21,2013 to January 02,2014

Answer customer questions regarding problems with their accounts. Advise customers of necessary actions and strategies for debt repayment. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to

solicit payment Confer with customers by telephone or in person to determine reasons for overdue payments

and to review the terms of sales, service, or credit contracts. Arrange for debt repayment or establish repayment schedules, based on customers' financial

situations. Record information about financial status of customers and status of collection efforts. Locate and monitor overdue accounts, using computers and a variety of automated systems. Persuade customers to pay amounts due on credit accounts, damage claims, or no payable

checks, or to return merchandise. Perform various administrative functions for assigned accounts, such as recording address

changes and purging the records of deceased customers.

Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.

Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.

QUEST CAREER HUMAN RESOURCES MANCOM., INCORPORATION Unit 107 Parc Royale Condominium Jade Drive Ortigas Center Pasig, City

Position: Human Resources Specialist/ Marketing Associate May 07, 2012 – July 10,2013

Duties and Responsibility:

Presenter of the company profile with the client; Responsible in maintaining good relationship with the client and member. Formulates plan and program to achieve company objective in attending to client and member

complains, feedback and suggestion. Collecting DTR every cut-off. Immediately attend and members queries and concerns. Handlers disciplinary measures in accordance with company and clients regulation. Reports members on Mandatory ‘s /Governments Institution of crediting:

SSS R1a. Phil health and Pag-ibig. Presenter of company orientation to new members. Monitors file of members under my account.

201 files, newly hired, for extension and renewal of contract, end of contract and clearance process scheduling of releasing.

Hands-on with recruitment process:-Screening the applicants -Interviews-Hiring process (Personnel Request)- Pooling of applicants-Company orientationHiring forwarding applicants that satisfy client’s demand.

Rank File :-Responsible for memo (S) and Letter (S) release.-Responsible for phone calls- Filling contracts and supporting documents.

RCBC Savings Bank ATJ/Antipolo Taytay Jucntion Branch Palmera II Antipolo, City

Position : ON The job Training450 hrs.

Procurement Office University of Rizal System

Morong , Rizal 2008-2012

Position: Student Assistant

EDUCATIONAL BACKGROUND:

College : University of Rizal System 2008-2012Bachelor of Science in Guidance and Counseling Morong, Rizal

High School : Tanay National High School 2007-2008Tanay,Rizal

Elementary: Patricio Jarin Memorial Elementary SchoolsTanay, Rizal 2003-2007

PERSONAL INFORMATION :

Nick Name: RegzAge: 24Date of birth: April 22,1991Sex: FemaleCivil Status: SingleHeight: 5’3Weight: 45kg.Religion: Roman Catholic

CHARACTER REFERENCES:

Upon request.

I Hereby that the above information is true and correct through my ability and knowledge pursuits that the position gave me will perform as well as you expected.

REGINE DONQUILLO FERNANDEZ Applicant