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Too many educators are forced to compromise on their text or reader. With Pearson Custom Business Resources (PCBR), you’re never asked to make a sacrifice.
With a range of bestselling Pearson texts and mostpopular case studies from leading providers,including Harvard, Darden, and Ivey, PCBR enablesyou to consolidate the right course materials in thesequence that suits your approach. Now you canadopt a book that meets your needs exactly, whiledelivering superior value to your students.
After reviewing our available content, go to page 2 to see your options for generating a FREEevaluation copy.
QUALITY. SAVINGS. CONTROL.
It’s all yours with PCBR.
OPTION 1Use this selection guide to identify the chapters, cases, or readings youwould like to include in your book; then provide the information to yourlocal sales representative who will take care of the rest.
OPTION 2Visit www.pearsoncustom.com/business and click on Let Us Build YourBook to view this guide online. Click on the ordering codes to addchapters, cases, or articles to your wish list. After specifying thesequence for your selections, click SUBMIT to email your wish list andcontact information to a Pearson Custom Library representative who willbuild your book for you.
OPTION 3Visit www.pearsoncustom.com/business and click on the BUILD YOURBOOK link. After registering on our book-build site, you can search fortext chapters and cases, review most selections in their entirety, buildyour own book in your preferred sequence, customize your cover, andgenerate a unique ISBN.
You will receive a FREE evaluation copy so you can review what yourstudents will buy at the bookstore before you make your adoptiondecision. If you have any questions or would like additional information,please email [email protected].
HOW TO GENERATE A FREE EVALUATION COPY
TABLE OF CONTENTS
PEARSON CUSTOM BUSINESS RESOURCESDECISION SCIENCE & MIS
DECISION SCIENCEFeatured Titles 4
Available Cases 7
Complete List of Titles 16
MISFeatured Titles 18
Available Cases 21
Complete List of Titles 28
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4 PEARSON CUSTOM BUSINESS RESOURCES
content and availability subject to change
DECISION SCIENCEFeatured TitlesThis is a partial list of books available in PCBR. There are additional Decision Science titles as wellas titles for other disciplines on our website. If youhave any questions you can contact us [email protected].
EvansStatistics, Data Analysis & Decision Modeling, 4/e
Data and Business Decisions 30pp DS48CH1
Displaying and Summarizing Data 42pp DS48CH2
Probability Distributions and Applications 50pp DS48CH3
Sampling and Estimation 34pp DS48CH4
Hypothesis Testing and Statistical Inference 38pp DS48CH5
Regression Analysis 46pp DS48CH6
Forecasting 34pp DS48CH7
Statistical Quality Control 24pp DS48CH8
Building and Using Decision Models 34pp DS48CH9
Risk Analysis and Monte Carlo Simulation 46pp DS48CH10
Decisions, Uncertainty, and Risk 36pp DS48CH11
Queues and Process Simulation Modeling 40pp DS48CH12
Linear Optimization 52pp DS48CH13
Integer and Nonlinear Optimization 52pp DS48CH14
Appendix: Tables 12pp DS48GL
Page Count Order Code Page Count Order Code
Krajewski/Ritzman/MalhotraOperations Management: Processes and Supply Chains, 9/e
Competing with Operations 32pp DS49CH1
Supplement: Decision Making 18pp DS49SP1
Project Management 42pp DS49CH2
Process Strategy 32pp DS49CH3
Process Analysis 36pp DS49CH4
Supplement: Simulation 20pp DS49SP2
Quality and Performance 46pp DS49CH5
Capacity Planning 26pp DS49CH6
Supplement: Waiting Lines 20pp DS49SP3
Constraint Management 32pp DS49CH7
Lean Systems 30pp DS49CH8
Supply Chain Design 34pp DS49CH9
Supply Chain Integration 34pp DS49CH10
Location 28pp DS49CH11
Inventory Management 36pp DS49CH12
Supplement: Special Inventory Models 14pp DS49SP4
Forecasting 42pp DS49CH13
Operations Planning and Scheduling 40pp DS49CH14
Resource Planning 44pp DS49CH15
Supplement: Linear Programming 38pp DS49SP5
Appendix: Normal Distribution 2pp DS49AP1
Appendix: Table of Random Numbers 2pp DS49AP2
Glossary 10pp DS49GL
Page Count Order Code Page Count Order Code
Decision Science Featured Titles
DECISION SCIENCE 5
Levine/Krehbiel/BerensonBusiness Statistics: A First Course, 5/e
Page Count Order Code Page Count Order Code
Introduction and Data Collection 24pp DS47CH1
Presenting Data in Tables and Charts 62pp DS47CH2
Numerical Descriptive Measures 48pp DS47CH3
Basic Probability 32pp DS47CH4
Discrete Probability Distributions 28pp DS47CH5
The Normal Distribution 30pp DS47CH6
Sampling and Sampling Distributions 34pp DS47CH7
Confidence Interval Estimation 40pp DS47CH8
Fundamentals of Hypothesis Testing: One-Sample Tests 42pp DS47CH9
Two-Sample Tests and One-Way Anova 70pp DS47CH10
Chi-Square Tests 34pp DS47CH11
Simple Linear Regression 54pp DS47CH12
Multiple Regression 38pp DS47CH13
Statistical Applications in QualityManagement 38pp DS47CH14
Appendix: Review of Arithmetic, Algebra, and Logarithms 4pp DS47AP1
Appendix: Summation Notation and Statistical Symbols 6ppDS47AP2
Appendix: Basic Computing Skills 6pp DS47AP3
Appendix: Student CD-ROM Contents 6pp DS47AP4
Appendix: Tables 24pp DS47AP5
Appendix: Student CD-ROM and Software FAQs 4pp DS47AP6
The Organizational Context: Strategy, Structure, and Culture 40pp DS53CH2
Project Selection and Portfolio Management 38pp DS53CH3
Leadership and the Project Manager 28pp DS53CH4
Scope Management 32pp DS53CH5
Project Team Building, Conflict, and Negotiation 34pp DS53CH6
Risk Management 28pp DS53CH7
Cost Estimation and Budgeting 32pp DS53CH8
Project Scheduling: Networks, Duration Estimation, and Critical Path 30pp DS53CH9
Project Scheduling: Lagging, Crashing, and Activity Networks 34pp DS53CH10
Critical Chain Project Scheduling 32pp DS53CH11
Resource Management 28pp DS53CH12
Evaluation and Control 32pp DS53CH13
Project Closeout and Termination 28pp DS53CH14
Glossary 14pp DS53GL
Page Count Order Code Page Count Order Code
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6 PEARSON CUSTOM BUSINESS RESOURCES
content and availability subject to change
Available Cases for DecisionScience CoursesThis is a partial list of cases available on PCBR.Please visit our website to access our collection ofover 28,000 cases and articles and for additionalrecommendations for your specific course.
OPER050 Six Sigma at MotorolaAparna/GuptaICMR, 2005 16ppTeaching Note Available
OPER044 The Making of Boeing 777Aparna/GuptaICMR, 2005 18ppTeaching Note Available
9B07D019 Eagle Services AsiaArnheiterIvey, 2007 14ppTeaching Note Available
506-116-1 Kalamegham’s WoesAseer/George/Prabhuecch—T.A. Pai Management Institute, 2006 6pp
UVA-OM-1114 Musictoday, LLC: Implementing a PeriodicReview Inventory SystemAshton/Gu/LaseterDarden, 2005 12ppTeaching Note Available
9-699-198 Ford Motor Co.: Supply Chain StrategyAustinHBSP, 2001 10ppTeaching Note Available
9-601-114 The iPremier Co. (A): Denial of Service AttackAustin/Leibrock/MurrayHBSP, 2007 12ppTeaching Note Available
9-600-098 IBM Corp. TurnaroundAustin/NolanHBSP, 2000 20ppTeaching Note Available
9B08M010 Mattel and the Toy Recalls (A)Bapuji/BeamishIvey, 2008 16ppTeaching Note Available
9B08M011 Mattel and the Toy Recalls (B)Bapuji/BeamishIvey, 2008 10ppTeaching Note Available
TaylorIntroduction to Management Science, 10/e
Page Count Order Code Page Count Order Code
Management Science 30pp DS50CH1
Linear Programming: Model Formulation and Graphical Solution 44pp DS50CH2
Linear Programming: Computer Solution and Sensitivity Analysis 40pp DS50CH3
Linear Programming: Modeling Examples 74pp DS50CH4
Integer Programming 46pp DS50CH5
Transportation, Transshipment, and Assignment Problems 56pp DS50CH6
Network Flow Models 50pp DS50CH7
Project Management 72pp DS50CH8
Multicriteria Decision Making 68pp DS50CH9
Nonlinear Programming 26pp DS50CH10
Probability and Statistics 42pp DS50CH11
Decision Analysis 62pp DS50CH12
Queuing Analysis 44pp DS50CH13
Simulation 56pp DS50CH14
Forecasting 62pp DS50CH15
Inventory Management 46pp DS50CH16
Appendix: Normal and Chi-Square Tables 2pp DS50AP1
Appendix: Setting Up and Editing a Spreadsheet 4pp DS50AP2
Appendix: The Poisson and Exponential Distrubutions 2pp DS50AP3
Glossary 6pp DS50GL
DECISION SCIENCE 7
OPER056 The Making of Airbus A380Basha/GuptaICMR, 2006 4ppTeaching Note Available
OPER045 Supply Chain Management in L&T (ECC Division)Bhattacharya/DuttaICMR, 2005 10ppTeaching Note Available
9-603-049 QuickMedx, Inc.Bohmer/GrobergHBSP, 2003 30ppTeaching Note Available
9-609-103 Performance Management at Intermountain HealthcareBohmer/RomneyHBSP, 2009 30pp
9-686-093 Kristen’s Cookie Co. (A)BohnHBSP, 2006 4ppTeaching Note Available
9-603-056 Large-scale Change at the WSSCEdmondson/HajimHBSP, 2003 22pp
607-027-1 Small Part, Big Impact: The Miele Way of SourcingEhrgott/Kaufmann/Hochweiss/John/Richter/Seidelecch—WHU Otto Beisheim School ofManagement, 2007 16pp
9B00D010 Hailey KennedyErskine/DaviesIvey, 2001 8ppTeaching Note Available
97101 Mass Customization at Hewlett-Packard: ThePower of PostponementFeitzinger/LeeHBSP, 1997 8pp
FINC046 ICICI Bank’s “Get up to 100% Cash Back”OfferFernando/MeenakshisundaramICMR, 2007 10ppTeaching Note Available
608-018-1 Managing Innovation at BrisaFerreira/Fontesecch—AESE—Escola de Direccao e Negocios,2008 24pp
97205 What Is the Right Supply Chain for Your Products?FisherHBSP, 1997 16pp
94302 Making Supply Meet Demand in an Uncertain WorldFisher/Hammond/Obermeyer/RamanHBSP, 1994 14pp
9A82J004 Fine Footwear LimitedFoerster/MimickIvey, 2007 12ppTeaching Note Available
UVA-OM-0612 PPG Industries: Statistical Quality ControlFreeland/McKensieDarden, 1991 12ppTeaching Note Available
9-601-043 Oracle Corp.Frei/Rodriguez-FarrarHBSP, 2002 20ppTeaching Note Available
UVA-BP-0301 Pontiac Division of General Motors (B)Fulmer/LangenhorstDarden, 1991 4pp
98507 Fast, Global, and Entrepreneurial: SupplyChain Management, Hong Kong Style: AnInterview with Victor FungFung/MagrettaHBSP, 1998 16pp
87603 Competing on the Eight Dimensions of QualityGarvinHBSP, 1987 12pp
R0806G The Multiunit EnterpriseGarvin/LevesqueHBSP, 2008 16pp
9-692-015 Manzana Insurance: Fruitvale Branch(Abridged)WheelwrightHBSP, 1997 14ppTeaching Note Available
9-692-015 Manzana Insurance: Fruitvale Branch(Abridged)WheelwrightHBSP, 1997 14ppTeaching Note Available
UVA-OM-1325 Dell Computer: Back to the FutureZimmermanDarden, 2008 18pp
UVA-OM-1328 Starbucks Corp.: Clouds in Your CoffeeZimmermanDarden, 2008 12pp
UVA-OM-1333 The Toyota Production System: “The Scent ofthe Cornered Ferret”ZimmermanDarden, 2008 20pp
Complete List of Decision Science TitlesEach of the texts below is available for customization.If you would like a custom version of any of the titlesor a combination of chapters from more than onebook, email [email protected] the authorname and title(s), which chapters you want included,and any additional cases or articles you wish to include.
FT PRESS, PH PROFESSIONAL BUSINESS &WHARTON SCHOOL PUBLISHING TITLES ONDECISION SCIENCE
Gitlow/LevineSix Sigma for Green Belts and Champions: Foundations,DMAIC, Tools, Cases, and Certification, 1/e
Gitlow/Levine/PopovichDesign for Six Sigma for Green Belts and Champions:Applications for Service Operations--Foundations, Tools,DMADV, Cases, and Certification, 1/e
LevineStatistics for Six Sigma Green Belts with Minitab and JMP, 1/e
Snee/HoerlLeading Six Sigma: A Step-by-Step Guide Based onExperience with GE and Other Six Sigma Companies, 1/e
Snee/HoerlSix Sigma Beyond the Factory Floor: Deployment Strategiesfor Financial Services, Health Care, and the Rest of the RealEconomy, 1/e
Sodhi/SodhiSix Sigma Pricing: Improving Pricing Operations to Increase Profits, 1/e
Trusko/Pexton/Harrington/GuptaImproving Healthcare Quality and Cost with Six Sigma, 1/e
Complete List of Decision Science Titles—MIS Featured Titles
17
MIS Featured TitlesThis is a partial list of books available in PCBR. There are additional MIS titles as well as titles forother disciplines on our website. If you have anyquestions you can contact us [email protected].
Kroenke/AuerDatabase Concepts, 4/e
Getting Started 52pp MIS29CH1
The Relational Model 50pp MIS29CH2
Structured Query Language 94pp MIS29CH3
SQL Views 18pp MIS29CH4
Data Modeling and the Entity-Relationship Model 38pp MIS29CH5
Database Design 36pp MIS29CH6
Database Administration 60pp MIS29CH7
Database Processing Applications 46pp MIS29CH8
Database Processing for Business Intelligence 44pp MIS29CH9
Glossary 6pp MIS29GL
Page Count Order Code Page Count Order Code
KroenkeExperiencing MIS, 2/e
Part Opener: MIS and You 4pp MIS28P1
IS in the Life of Business Professionals 20pp MIS28CH1
Business Processes, Information, and Information Systems 22pp MIS28CH2
Organizational Strategy, Information Systems, and Competitive Advantage 22pp MIS28CH3
The International Dimension: The Global Economy 6pp MIS28ID1
Review: MIS and You 4pp MIS28R1
Case: Getty Images Serves Up Profit 4pp MIS28C1
Part Opener: Using Information Technology 4pp MIS28P2
Hardware and Software 26pp MIS28CH4
Database Processing 24pp MIS28CH5
Data Communications 28pp MIS28CH6
The International Dimension: Global Communication 6pp MIS28ID2
Review: Using Information Technology 6pp MIS28R2
Case: Aviation Safety Network 6pp MIS28C2
Part Opener: Using Is For Competitive Advantage 4pp MIS28P3
Business Process Management 30pp MIS28CH7
E-Commerce and Web 2.0 26pp MIS28CH8
Business Intelligence and Information Systems for Decision Making 20pp MIS28CH9
The International Dimension: Global Information Systems 6pp MIS28ID3
Review: Using IS for Competitive Advantage 4pp MIS28R3
Page Count Order Code Page Count Order Code
MIS
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18 PEARSON CUSTOM BUSINESS RESOURCES
content and availability subject to change
Page Count Order Code
Continued
KroenkeExperiencing MIS, 2/e
Page Count Order Code
Case: Dun and Bradstreet Data via Web Services 2pp MIS28C3
Part Opener: Information Systems Management 4pp MIS28P4
Information Systems Development 26pp MIS28CH10
Information Systems Management 20pp MIS28CH11
Information Security Management 28pp MIS28CH12
The International Dimension: International IT Development and Management 8pp MIS28ID4
Review: Information Systems Management 6pp MIS28R4
Case: The Need for Technical Feasibility 4pp MIS28C4
Chapter Extension: Improving Your Collaboration Skills 10pp MIS28CE1
Chapter Extension: Using Collaboration Information Systems 16pp MIS28CE2
Chapter Extension: Information Systems and Decision Making 6pp MIS28CE3
Chapter Extension: Knowledge Management and Expert Systems 10pp MIS28CE4
Chapter Extension: Introduction to Microsoft Excel 18pp MIS28CE5
Chapter Extension: Preparing a Computer Budget Using Excel 16pp MIS28CE6
Chapter Extension: Database Design 14pp MIS28CE7
Chapter Extension: Using Microsoft Access 18pp MIS28CE8
Chapter Extension: Using Excel and Access Together 26pp MIS28CE9
Chapter Extension: How the Internet Works 16pp MIS28CE10
Chapter Extension: Functional Processes, Applications and Systems 14pp MIS28CE11
Chapter Extension: Cross-Functional Processes, Applications, and Systems 14pp MIS28CE12
E-commerce Business Models and Concepts 58pp MIS36CH2
The Internet and World Wide Web: E-commerce Infrastructure 85pp MIS36CH3
Building an E-commerce Website 61pp MIS36CH4
Online Security and Payment Systems 78pp MIS36CH5
E-commerce Marketing Concepts 87pp MIS36CH6
E-commerce Marketing Communications 69pp MIS36CH7
Ethical, Social, and Political Issues inE-commerce 81pp MIS36CH8
Online Retailing and Services 80pp MIS36CH9
Online Content and Media 70pp MIS36CH10
Social Networks, Auctions, and Portals 55pp MIS36CH11
B2B E-commerce: Supply Chain Management and Collaborative Commerce 56pp MIS36CH12
MIS
20 PEARSON CUSTOM BUSINESS RESOURCES
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Available Cases for MIS CoursesThis is a partial list of cases available on PCBR.Please visit our website to access our collection ofover 28,000 cases and articles and for additionalrecommendations for your specific course.
905-009-6 Business Continuity and Data RecoveryAhmed/Aftabecch—MAJU—Mohammad Ali JinnahUniversity, 2005 44pp
905-010-6 Customer Relationship Management (CRM)Ahmed/Sattiecch—MAJU—Mohammad Ali JinnahUniversity, 2005 56pp
UVA-IT-0011 Brown-Forman: Profiting on CorporateComputingAllen/LennonDarden, 1996 26ppTeaching Note Available
9B05E008 Dollar Thrifty Automotive Group: Online DiscountingAnderson/MarcusIvey, 2005 4ppTeaching Note Available
9B04E017 Canada Bank Credit Card Co.Anderson/MoirIvey, 2005 8pp
9B04E020 Normal Distribution and the NCAATournamentAnderson/ZaricIvey, 2005 6ppTeaching Note Available
9-809-099 F-Secure Corporation: Software as a Service(SaaS) in the Security Solutions MarketApplegate/AustinHBSP, 2009 22pp
9-196-012 Singapore Unlimited: Building the NationalInformation InfrastructureApplegate/Neo/King/KnoopHBSP, 1996 30ppTeaching Note Available
9-699-022 Cisco Systems, Inc.: Implementing ERPAustin/Nolan/CotteleerHBSP, 2002 20ppTeaching Note Available
906-040-1 Healthnet: Scaling-Up ICT Innovation in the Healthcare Region of CreteBarrett/Constantinidesecch—Lancaster University ManagementSchool, 2006 14pp
Valacich/SchneideInformation Systems Today: Managing the Digital World, 4/e
Managing in the Digital World 38pp MIS27CH1
Fueling Globalization through Information Systems 46pp MIS27CH2
Valuing Information Systems Investments 50pp MIS27CH3
Managing the Information Systems Infrastructure 58pp MIS27CH4
Enabling Commerce Using the Internet 48pp MIS27CH5
Enhancing Collaboration Using Web 2.0 38pp MIS27CH6
Securing Information Systems 44pp MIS27CH7
Enhancing Business Intelligence Using Information Systems 50pp MIS27CH8
Building Organizational Partnerships Using Enterprise Information Systems 50pp MIS27CH9
Developing and Acquiring Information Systems 48pp MIS27CH10
Managing Information Systems Ethics and Crime 48pp MIS27CH11
Technology Briefing: Advanced Topics and Trends in Managing the Information Systems Infrastructure 62pp MIS27TB
Appendix: Acronyms 2pp MIS27AP
Glossary 22pp MIS27GL
Page Count Order Code Page Count Order Code
MIS Featured Titles — Cases
21MIS
9B04E032 Information Systems at FirstCaribbean:Choosing a Standard Operating EnvironmentBeaubien/MahonIvey, 2005 12ppTeaching Note Available
9B05E004 Mars Incorporated: Online ProcurementBellIvey, 2005 6ppTeaching Note Available
9B05E022 Selecting Stocks for a Hedge FundBell/PietruszkaIvey, 2008 4pp
9B07E017 Ai Li Industrial Company Ltd.Bell/Wong/Chan/FunezIvey, 2007 4ppTeaching Note Available
9B08E005 Container Transportation CompanyBell/Xiaodong/ZhangIvey, 2008 4ppTeaching Note Available
908-029-1 Gartner’s Magic Quadrant and Hype CycleBresciani/Epplerecch—Universita Della Svizzera Italiana (USI),2009 20pp
904-021-1 A Computer-Aided Disaster at LondonAmbulance ServicesEgnal/Whittakerecch—Wits Business School—University ofthe Witwatersrand, 2005 18pp
904-040-1 Have Knowledge, Will Travel: The Difficult Knowledge Transfer from Analyst to ConsultantEpplerecch—Universita Della Svizzera Italiana (USI),2006 4pp
R0310G The Real New EconomyFarrellHBSP, 2003 16pp
9-800-160 Buckman Laboratories (A)FulmerHBSP, 2003 16ppTeaching Note Available
907-018-1 Asia-Pacific Strategy for Online Hotel Reservations: Cendant TravelDistribution ServicesGoodwin/Siguawecch—Asian Business Case Centre, 2008 14pp
907-018-5 Hotel Reservation IndustryGoodwin/Siguawecch—Asian Business Case Centre, 2007 8pp
9B04E004 KPMG Forensic: Money Laundering at Agnes InsuranceGopal/ChandrasekharIvey, 2006 14pp
903-030-1 Implementation of the Balanced Scorecard as a Means of Corporate Learning: ThePorsche CaseGunkel/Probstecch—University of Geneva, 2008 10pp
R0109G Your Next IT StrategyHagel/BrownHBSP, 2001 12pp
9B08E003 Security Breach at TJXHaggerty/ChandrasekharIvey, 2008 12ppTeaching Note Available
9B08E009 Unity Bank: Realizing Value From an M&A IntegrationHaggerty/FongIvey, 2009 16ppTeaching Note Available
9B08E007 Canadian Tire: Business Intelligence in 2006Haggerty/MarkIvey, 2008 8pp
9B08E008 Canadian Tire: Business Intelligence in 2008Haggerty/MarkIvey, 2008 2pp
Cases
23MIS
R0907A Your Medical Information in the Digital AgeHalamkaHBSP, 2009 8pp
9B06E002 Implications of Streaming Media: A Technical NoteHoch/KurshIvey, 2006 12pp
9B07E022 Invensis Technologies (P) Ltd: A Global BPOService Provider from IndiaJayaraman/LuoIvey, 2008 20ppTeaching Note Available
ITSY052 E-Learning Initiatives at MotorolaJoseph/GuptaICMR, 2005 14ppTeaching Note Available
ITSY047 JPMorgan Chase-IBM—The OutsourcingJourneyJoseph/GuptaICMR, 2005 14ppTeaching Note Available
9B05E023 KL Worldwide Enterprises, Inc.: Putting it to WorkKesnerIvey, 2006 26ppTeaching Note Available
18-162-92-1 Cresbank: System Design Consultant’s SelectionKhan/Hassanecch—Lahore University of ManagementSciences (CRC), 2009 30pp
905-001-1 From Paper to Screen: Voyage Towards Real-Time in Maritime Navigation—Singapore’s Hydrographic ServicesKit/Geok/Lishanecch—Asian Business Case Centre, 2007 26pp
906-046-1 Case of Re-Engineering From a Monolithic to a Component-Based SystemKotlarskyecch—Warwick Business School, 2008 26pp
903-019-1 Abcam.com: Shaping Industry DynamicsThrough Flexible Intermediation Strategies in the Business ModelKullar/Barrettecch—Cambridge Judge Business School,2006 20pp
ITSY050 CRM Implementation Failure at Cigna CorporationKumar/GuptaICMR, 2005 14ppTeaching Note Available
ITSY051 Information Technology Outsourcing at BBCKumar/GuptaICMR, 2005 14ppTeaching Note Available
9B06E003 Mercedes-Benz Usa: Investing in IT InfrastructureKursh/HochIvey, 2006 14ppTeaching Note Available
UVA-ENT-0029 Introduction to Planning and ImplementingInformation Technology in Small and Growing BusinessesLarson/van HalemDarden, 1996 10pp
905-015-1 Importing Industry Specific Software: HowAmerican Are Canadians?Lee/Curriecch—Dalhousie University, 2005 6pp
IJITE1-1LA2 A Modern Approach to IT CorporateManagement—StrategyLientzecch—Senate Hall Academic Publishing, 2007 10pp
906-019-1 Commercial Bank of Africa: Using Informationand Communication Technology to RemainCompetitive (A)Low/Mullins/Anzaya/Chegeecch—London Business School (LBS), 2008 20pp
906-020-1 Kenya Tea Development Agency: The Role ofInformation Systems in Organizations (A)Low/Mullins/Chege/Anzayaecch—London Business School (LBS), 2008 24pp
24 PEARSON CUSTOM BUSINESS RESOURCES
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904-024-1 Inspiration Joins Perspiration: Thomas Edisonas a Dynamo of Applied CreativityMaitalecch—Technion Institute of Management(TIM), 2005 12pp
9-109-052 Basic Techniques for the Analysis ofCustomer Information Using Excel 2007: AStep-by-Step ApproachMartinez-JerezHBSP, 2009 40pp
R0611J Mastering the Three Worlds of Information TechnologyMcAfeeHBSP, 2006 16pp
R0807J Investing in the IT That Makes a Competitive DifferenceMcAfee/BrynjolfssonHBSP, 2008 16pp
9-303-097 CareGroupMcFarlan/AustinHBSP, 2005 22ppTeaching Note Available
9-398-008 Providian Trust: Tradition and Technology (A)McFarlan/DaileyHBSP, 1999 20ppTeaching Note Available
9-304-055 Enabling Business Strategy with IT at theWorld BankMcFarlan/DeLaceyHBSP, 2003 30ppTeaching Note Available
9-304-019 Royal Caribbean Cruises Ltd.McFarlan/MassoniHBSP, 2003 28ppTeaching Note Available
9-300-024 Charles Schwab Corp. (A)McFarlan/TempestHBSP, 2001 20ppTeaching Note Available
9-303-106 Cathay Pacific: Doing More with LessMcFarlan/YoungHBSP, 2003 26ppTeaching Note Available
9-301-009 Li & Fung: Internet Issues (A)McFarlan/YoungHBSP, 2005 20ppTeaching Note Available
9B05E002 A Hacker Attack: An E-Commerce Nightmare (A)Meister/BellIvey, 2005 8ppTeaching Note Available
9B05E003 A Hacker Attack: An E-Commerce Nightmare (B)Meister/BellIvey, 2005 6ppTeaching Note Available
9B05E018 Knowledge Management at AccentureMeister/DavenportIvey, 2005 20pp
9B06E018 Canadian Air Transport Security Authority (CATSA)Meister/MarkIvey, 2007 10pp
9B05E007 IBM’s Knowledge Management Proposal forthe Ontario Ministry of EducationMeister/MarkIvey, 2005 14ppTeaching Note Available
906-049-1 Communications TechnologyMishra/Natarajan/Ramachandranecch—T.A. Pai Management Institute, 2007 12pp
9B07E008 Waterloo Regional Police Services: The CIMSProject (B)Movold/CompeauIvey, 2007 4ppTeaching Note Available
9B07E009 Waterloo Regional Police Services: The CIMSProject (C)Movold/CompeauIvey, 2007 6ppTeaching Note Available
9B07A018 Anduro Marketing: Internet Services vs.Software SalesMunro/HuffIvey, 2007 14ppTeaching Note Available
9B08E010 Critical Mass: The IT Creativity ChallengeMunro/HuffIvey, 2008 10ppTeaching Note Available
Cases
25MIS
9B08C004 Pay Zone Consulting: A Global Virtual OrganizationMunro/HuffIvey, 2008 12ppTeaching Note Available
9B08E004 STARS Air Ambulance: An InformationSystems ChallengeMunro/HuffIvey, 2008 12ppTeaching Note Available
9B06E007 Canadian Firearms ProgramNeufeld/WanIvey, 2006 14ppTeaching Note Available
R0510F Information Technology and the Board of DirectorsNolan/McFarlanHBSP, 2005 16pp
9-301-099 Cisco Systems Architecture: ERP and Web-enabled ITNolan/Porter/AkersHBSP, 2005 24ppTeaching Note Available
906-054-1 Ibeto Group: The Case for the Nigerian E-EnterpriseOyebode/David-Westecch—Lagos Business School, 2007 20pp
9B08E012 Sydney Water Customer Information andBilling System (A)ParentIvey, 2008 4ppTeaching Note Available
9B08E013 Sydney Water Customer Information andBilling System (B)ParentIvey, 2008 4ppTeaching Note Available
ITSY054 Grameen Bank’s Village Phone Initiative:Connecting Rural Bangladesh to the WorldPerepu/GuptaICMR, 2006 16ppTeaching Note Available
ITSY055 Infosys’ Knowledge Management InitiativesPerepu/GuptaICMR, 2006 16ppTeaching Note Available
ITSY053 Knowledge Management Initiatives at TCSPerepu/GuptaICMR, 2005 20ppTeaching Note Available
ITSY058 McKinsey’s Knowledge ManagementPracticesPerepu/GuptaICMR, 2007 22ppTeaching Note Available
85415 How Information Gives You CompetitiveAdvantagePorter/MillarHBSP, 1985, 14pp
906-048-1 CIL: Evaluating ERP PackagesPratihar/Kumarecch—T.A. Pai Management Institute, 2006 12pp
18-010-88-1 Akbar Motors (A)Rana/Hassanecch—Lahore University of ManagementSciences (CRC), 2009 12pp
18-011-88-1 Akbar Motors (B)Rana/Hassanecch—Lahore University of ManagementSciences (CRC), 2009 2pp
ITSY057 Pod Slurping: A New Dilemma forOrganizationsRao/PurkayasthaICMR, 2007 14pp
906-030-1 Implementation of a Knowledge ManagementSystem at Hi-Tech SolutionsRavindran/Mishraecch—T.A. Pai Management Institute, 2006 20pp
ITSY031 Knowledge Management @ Xerox CorpRegani/DuttaICMR, 2004 12ppTeaching Note Available
26 PEARSON CUSTOM BUSINESS RESOURCES
www.pearsoncustom.com keyword search: pcbr content and availability subject to change
TSY043 Knowledge Sharing Initiatives at the WorldBank—Creating a ‘Knowledge Bank’ecch—Asian Business Case Centre, 2005 18pp
18-427-2004-1 Jang OnlineSarfraz/Hassanecch—Lahore University of ManagementSciences (CRC), 2009 28pp
907-023-1 Correlation Between Core Processes: A CaseStudy at M/S Hi-Tech Arai LimitedSen/Bharathiecch—International Institute of InformationTechnology (I2IT), 2007 18pp
902-036-1 Citibank Asia Pacific: RearchitectingInformation Technology Infrastructure for the21st CenturySiong/Sohecch—Asian Business Case Centre, 2005 12pp
904-053-5 IT GovernanceSoicher/Whittaker/Papania/Duffyecch—Wits Business School—University ofthe Witwatersrand, 2005 18pp
906-050-1 Grey SleetSrinivas/Kidiyoorecch—T.A. Pai Management Institute, 2006 4pp
907-004-1 Indian Bank: Browser Based TrainingThomas/Kumarecch—T.A. Pai Management Institute, 2007 4pp
906-032-1 Convergence of Fixed and Mobile Telephonyin the EnterpriseToteda/Moazzamiecch—University of California at Berkeley,2006 24pp
9-801-199 Adobe Systems, Inc.TripsasHBSP, 2001 30ppTeaching Note Available
906-023-1 Information Systems Audit: A ManagementPerspectiveVarghese/Karnikecch—T.A. Pai Management Institute, 2006 6pp
904-004-1 But Will It Fly in Other Countries? TheChallenges of Local System Design forMultinationals: The Maxfli Sales ForceAutomation System at British AmericanTobaccoWilliams/Wheelerecch—Indiana University, 2008 22pp
9B07E020 Williams Coffee Pub: The FranchisingOpportunityZaricIvey, 2008 4pp
9B05E012 Acushnet Canada Inc.: The BondedWarehouse InitiativeZaric/FriedmanIvey, 2005 4ppTeaching Note Available
9B08E001 Pulling the Goalie in Hockey Zaric/LeffIvey, 2008 10pp
9B06E017 The Professor ProposesZaric/Leff, Ivey, 2006 14ppTeaching Note Available
E04-01-0023 The Evolving Internet: Intranets andExtranetsZerio/Kelley/RossinThunderbird, 2001 12pp
A04-01-0017 2001Hobart CorporationZerio/OlsenThunderbird, 2001 26ppTeaching Note Available
Cases—Complete List of MIS Titles
27MIS
Complete List of MIS TitlesEach of the texts below is available for customization.If you would like a custom version of any of the titlesor a combination of chapters from more than onebook, email [email protected] the authorname and title(s), which chapters you want included,and any additional cases or articles you wish to include.