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Market Share Leadership
0%
20%
40%
60%
80%
100%
Digital Video: IPTV
62%Cisco/SA
0%
20%
40%
60%
80%
100%
Switching: Modular/Fixed
Cisco/SA70%
0%
20%
40%
60%
80%
100%
0%
20%
40%
60%
80%
100%
Security
Cisco
Security
32%
0%
20%
40%
60%
80%
100%Voice
Cisco33%
0%
20%
40%
60%
80%
100%Wireless: LAN
Cisco 56%
0%
20%
40%
60%
80%
100%Storage: Area Networks
Cisco34%
0%
20%
40%
60%
80%
100%Routing: Edge/Core/Access
Cisco54%
100%
0%
20%
40%
60%
80%
Networked Home
Linksys 25%
0%
20%
40%
60%
80%
100%Web Conferencing
Cisco/WebEx
49%
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Integration as sustainablecompetitive advantage
Diverse product portfolio for long-term stability
Market Share Leadership
33%62% 70%34% 49% 56% 32%54%
Only company with leadership across all segments
25%
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Q1 FY12 FiscalRevenue by Geography
EMEA APJC
$2.9B
2% Y/Y
$1.8B
11% Y/Y
Total $11.3B 5% Y/Y
Americas
$6.6B
4% Y/Y
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John Chambers,
Chairman and CEO, Cisco
“Cisco’s strategy is based oncatching market transitions—themarket transitions that affect our customers. With the proliferation
of video and collaborative Web 2.0technologies, the networkcontinues to evolve from theplumbing of the Internet—providing connectivity—to the
platform that will change the waywe work, live, play and learn.”
The Network as the Platform…
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© 2010 Cisco and/or its affili ates. All rights reserved. Cisco Confidential 61997 2000 2006 2008 - 2011
Collaboration/Web 2.0
Network asPlatform
Network of Networks
All in One:Data/Voice/Video
Market Transitions
Our strategy is guided by the markettransitions that affect our customers.
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3–5 Year Goals Cisco Strategy FY ’11 Initiatives
Intelligent
Information Network
3-5 Year
Goals Initiatives
BusinessArchitecture
TechnologyArchitecture
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network
the
as theplatform
Mobility
Data
V i d e o
V o i c e
Data
Mobility Voice
Video
EnterpriseServiceProvider
Small CommercialConsumer
Information
Freedom Communications
Entertainment
PublicSector
Cisco: The Convergence Innovator
One Seamless, Transparent Customer Experience
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Creating Sustainable Differentiation
Through Platform Leadership
Products
Systems
Solutions &
Business Models
Architectural Plays
Platform
Leadership
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a place where everyone is connected
That’s the Human Network
connect
culture community
employees
customers
Cisco allows people to locally and globally
collaboration
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The Cisco Vision changing the way we
to shape the future of the Internet bycreating unprecedented value andopportunity for our customers, employees,investors and ecosystem partners
The Mission
work, and learn. SMlive, play,
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Innovation
QualityTeam
Collaboration/Teamwork
MarketTransitions
FunDriveChange
Empowerment
Open
Communication
ProfitContribution(Frugality)
NoTechnology
Religion
ContinuousImprovement/Stretch Goals
Inclusion
Trust/Fairness/Integrity
Giving Back
culture
Customer Success
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a place where everyone is connected
That’s the Human Network
connect
culture community
employees
customers
Cisco allows people to locally and globally
collaboration
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cultureemployees…are our competitiveadvantage
service1/6
engineering
1/3
sales1/3
other 1/6
employees
63K+
countries
165+
offices
470+
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the idea of
communityno longer culture applies to just
towns
cities
or countries
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your
is wherever you need to interact.community
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we believe
belongs to everyone.
SustainableBusiness Practices
NetworkingAcademy
Make Every Connectiona Green Connection
Volunteerism
community
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Go-to-Market /Investment Strategy
Innovation as ameans of evolvingthrough…
technologyInnovation
Build Buy
Partner
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InternalInnovation
Engineers
20,000+
R&D InvestmentAnnually
$5.3B+
Major LabsWorldwide
30PatentsIssued
8000
Patents FiledAnnually
700
Build
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InternalInnovation
Source: Yahoo Finance, Company Financial Statements, analystestimates used for IBM, Intel and HP FY10
IBM Microsoft Intel HP
$5.3B
13%
Cisco
R&D Commitment
R&D as Percent of FY10 Revenue
6%
14%14%
3%
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AcquisitionStrategy
Buy
MarketAcceleration
MarketExpansion
New MarketEntry
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Go-to-Market /Investment Strategy
Partner
Best InClass
Long-TermPartnership
MutuallyBeneficial
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John ChambersChairman and CEO
“Cisco is truly dedicated to
customer success. Our mission
is to shape the future of the
internet by creating
unprecedented value andopportunity for our customers,
partners, shareholders, and
employees.”
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4.5
4.0
1997 20101998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011
Source: Cisco annual survey; measured on a scale of 1 to 5 in fiscal years
4.06
4.15
4.22
4.33 4.334.30
4.334.37 4.37 4.36
4.414.44 4.43 4.43
10+ years of history—formallytracking customer
satisfaction
Central part of Cisco’s culture
Customer satisfaction tied
to the bonus plan
4.45
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history technologycustomersculturehistory technologycustomersculture
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built for thehuman network.