Welcome to the PSD IT & Change Salary/Rate Survey 2011 / 2012 Overviews Salary Results We have based this information on responses collated from over 1500 IT and Change Management professionals, in addition to salary informa- tion from PSD’s extensive database. We believe it is the most useful and comprehensive of all IT & Technology salary surveys around because it breaks results down across industry and geographical location to al- low IT & Technology leaders, HR and candidates to analyse trends and benchmark their own company’s reward policy. At PSD we have a team of dedicated consultants who are each focused on a specific functional discipline and a specialist market sector. This allows each consultant to become an expert within their sector: under- standing the key drivers for clients when they recruit, and developing an unrivalled network of sector specific candidates. PSD recruits a range of IT professionals throughout the UK and interna- tionally from offices in Germany, Hong Kong and mainland China. We have been a successful trading entity for over 25 years. We currently have a global team of over 40 consultants within our IT and Change business covering a broad range of roles and technology areas, from Project and Programme Management, Architecture, Infrastructure Services, ERP, ecommerce and BI through to Audit and Governance, on both a permanent and interim basis. Within our IT and Change teams, each consultant is fully trained and experienced in conducting both behavioural, technical and professional interviews. Salaries The Team
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Welcome to the PSD IT & Change Salary/Rate Survey 2011 / 2012
Overviews
Salary Results
We have based this information on responses collated from over 1500
IT and Change Management professionals, in addition to salary informa-
tion from PSD’s extensive database. We believe it is the most useful and
comprehensive of all IT & Technology salary surveys around because it
breaks results down across industry and geographical location to al-
low IT & Technology leaders, HR and candidates to analyse trends and
benchmark their own company’s reward policy.
At PSD we have a team of dedicated consultants who are each focused
on a specific functional discipline and a specialist market sector. This
allows each consultant to become an expert within their sector: under-
standing the key drivers for clients when they recruit, and developing an
unrivalled network of sector specific candidates.
PSD recruits a range of IT professionals throughout the UK and interna-
tionally from offices in Germany, Hong Kong and mainland China. We
have been a successful trading entity for over 25 years.
We currently have a global team of over 40 consultants within our IT and
Change business covering a broad range of roles and technology areas,
from Project and Programme Management, Architecture, Infrastructure
Services, ERP, ecommerce and BI through to Audit and Governance, on
both a permanent and interim basis.
Within our IT and Change teams, each consultant is fully trained and
experienced in conducting both behavioural, technical and professional
interviews.
Salaries
The Team
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Consultants focus on employing the most suitable methodology, be it
contingent, advertised selection, executive search or interim. We pride
ourselves on building established networks of candidates, enabling us to
identify the best talent in the market and deliver a smooth, consultative
and successful hiring process.
IT & Technology continues to be a challenging but rewarding area to
work in as many IT & Technology professionals successfully deliver
against demanding targets.
Salaries
The Team
Welcome to the PSD IT & Change Salary/Rate Survey 2011 / 2012
PSD IT Salary Survey
PSD is a major player in the recruitment of individuals within IT & Tech-
nology on a Permanent, Interim and Contract basis. We recruit across
management levels and support functions up to board level. Typical sala-
ries range from £40,000 - £150,000 and daily rates from £250 - £1000
per day.
Specialisation
Each consultant works across the UK and within a specialist sector ena-
bling them to build a greater understanding of a client’s requirements.
Specialist Sectors
• Financial Services & Banking
• Software & Computer Services
• Business & Professional Services
• Communications
• Public Sector and Not for Profit
• FMCG
• Pharmaceuticals
• Energy & Utilities
• Consumer – Retail
• Property and Construction
• Advertising
PSD
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PSD has a strong visual corporate identity. We are one of the major
advertisers in the Sunday Times. All our adverts appear, generally with
logos in our distinctive PSD colours. The PSD logo acts as a magnet to
attract high calibre candidates.
PSD Website
PSD’s website continues to attract quality candidates and compliments
our advertising response on behalf of clients. www.psdgroup.com
Our Strengths
• Professional Consultants
• Strong presence in the marketplace
• Detailed job brief taken
• In depth understanding of clients needs
• Agreed timescales for delivery
• Over 50% of candidates referred
• Repeat business accounts for over 70% of volumes
• Professional and comprehensive contract service
• Contingency
• Advertised Selection
• Executive Search
• Interim
PSD
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London & The South
2011 was a challenging year for the IT industry in the UK. Conditions in
the broader UK economy held back a large number of companies from
investing in their technology estate, and continuing themes from 2010
were the vigour with which budgets were reviewed and the subsequent
delays to, or cancellation of, projects and programmes of work. Both
in the UK and Mainland Europe we witnessed a significant number of
projects stall, and the “stop-start” nature of investment had an effect
on the overall volume of permanent roles we saw in 2011. There were
some positive trends however, the primary one being an overall inflation
in permanent salaries across the year. Of the survey respondants, 54%
had received a salary increase in the last 12 months. Of those, almost
50% were in excess of £5000 per annum. This increase comes against a
backdrop of economic stagnation and reflects the importance UK busi-
nesses are placing on technology. Our survey shows that 33% of those
who responded believe that this trend will continue in 2012, and the first
quarter results we have seen reinforce this positive attitude.
Looking back on 2011 we can see that close to 50% of permanent can-
didates that we successfully recruited were between roles. This demon-
strates a reluctance by candidates in employment work to look externally
due to current market insecurity. This was also reflected in the clear
tendency for candidates to entertain counter-offers from their existing
employers, again demonstrating an unsettled recruitment market.
Where we have been asked to work on a contingent basis, the strongest
candidates have been receiving multiple offers; This has been especially
prevalent in the consulting sector and in the project management and
service delivery functions.
IT Perm - London / South
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Success has been highly dependent on a smooth interview process, with
an emphasis on speed of response, and commitment from the hiring
managers.
When looking at specific sectors that are performing well, we see
Retail, IT Services, Mobile Payments, Infrastructure and Software as be-
ing key growth markets in 2012. Retailers are pushing ahead with driving
sales through e-commerce channels. Almost all significant retailers are
expanding their channels to market, with some driving almost all of their
sales to online and mobile platforms. We believe that this trend will con-
tinue in 2012, and with a growing number of retailers seeking excellence
in their online offering, the demand for IT skills in this area will continue.
2011 was a renaissance for IT Services organisations in the UK, as both
global giants and niche boutique firms alike grew both their service of-
ferings and impact across almost all sectors in Europe. The demand
for IT talent to support this growth increased significantly over the past
12 months, with the first quarter of 2012 showing no signs of this trend
diminishing.
Much has been made of developments in mobile payments over the last
24 to 36 months, with the advent of contactless payments and uptake
of NFC technology pushing this development further forward. We expect
this to continue in 2012. At: PSD we see an ever-increasing demand for
technical specialists, as well as architects and programme managers to
design and deliver complex solutions. Cloud has been proven to mean
just about anything to everyone and has been somewhat of a red herring
in recruitment terms. While we have seen a significant demand for Cloud
Consultants, in reality the focus has been in the infrastructure area, as
the majority of companies are looking at the infrastructure layer before
taking the decision to do anything more advanced.
IT Perm - London / South
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Again, we see this trend continuing throughout 2012, with genuine
“Cloud Consulting” roles maturing towards the end of the year, when end
clients are confident that their data and applications can be safely hosted
in the Cloud.
With our London office based little more than 10 minutes from “Silicon
Roundabout” (previously known as Old Street) we have witnessed the
growth of both start-up and mature Software businesses. Over the last
year, companies have moved to Old Street to take part in the regenera-
tion of the UK Software industry, while also benefitting from a huge depth
of talent locally. European, US and Asian companies are all investing cur-
rently, and as a result, the demand for highly talented and experienced IT
professionals is increasing.
At PSD we see 2012 in an improving light. Many of our clients are relax-
ing budget controls and looking to invest. We have highlighted five key
areas where we see growth, however there could be many more. The
Media (specifically broadcast), Leisure & Travel and Transport sectors
show potential, as does an improving situation in both the Insurance and
Financial Services sectors. Should you have any questions or require fur-
ther information or assistance, please do not hesitate to contact any one
of our IT Permanent Consultants
Chris EldridgeManaging DirectorPSD Technology, IT and Business Change.
IT Perm - London / South
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IT Perm - Midlands & The North
Midlands & The North
The past 12 months has seen a number of interesting developments in
the IT market for the Midlands & North, as well as some recurring trends.
CIOs have been affected as they are continually being pushed to deliver
more with limited or even reduced investment and as a result there has
been a push to address contractor numbers, with the target percentage
of contract roles reducing to 30% or less of total headcount. As a direct
result, PSD has been involved in replacing contractors with permanent
heads, whilst also ensuring that there is no loss of business or systems
knowledge through a skills exodus. Another trend is the review of out-
sourcing contracts to generate cost savings, resulting in some services
being brought back in-house and delivering increased control of cost
and a better return. There has also been a move towards improving the
architecture and security functions, as well as introducing Business Part-
ners to create more customer orientated teams.
The sectors that have shown most notable change are Manufactur-
ing and Retail. Opportunities in the Far East are generating significant
revenue (particularly in the Automotive Sector) which is being invested
back into IT to improve systems & processes, such as PLM. This has
the result of speeding up the time to take products to market. Projects
shelved during the recession, such as ERP implementations, are being
re-started. On a wider-scale, the increasing labour costs in the Far East
& Sub continent are starting to generate new business opportunities
for specialist manufacturing back in the UK and Europe. As High Street
sales come under pressure in the Retail sector, there has been a con-
tinued push to enhance online offerings, with technology teams driven
to build new sites & deliver enhancements more quickly, which in turn is
pushing up demand in these areas.
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IT Perm - Midlands & The North
The Financial Services sector, which has long been a key driver within
the Northwest and North of England, has seen an opposing trend, with
major firms reducing IT operations due to globalising workforces or
mergers. Some organisations do however seem to have weathered the
storm, and have been recruiting the talent becoming available either
as contractors or permanent hires for their own change programmes.
Longer term, we predict that this market will slow considerably as many
of the major programmes start to come to an end, especially in the retail
banking sector.
Through these uncertain times, there has been a large amount of M&A
activity, with a number of companies taking advantage of relatively low
market value to acquire and absorb competitors, notably within the Air-
line & Manufacturing sectors.
Overall, we see that despite the negative media regarding employment
trends, the recruitment market in the Midlands & North is surprisingly
buoyant, although patchy in places. We expect this trend to continue
throughout Q2 and Q3 of this year, but the hope is that in Q4 the mar-
kets particularly across mainland Europe will start to recover, leading to
increased investment levels and consumer confidence before the end of
the year, and raising recruitment activity in most areas.
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IT Contracts - Commerce & Industry Contracting
Commerce and Industry Contracting
The PSD Commerce & Industry IT Contracting team has seen a year of
growth. The general sentiment within the market place and with many of
our competitors continues to be gloomy, however PSD IT Contracts has
bucked the trend. We continue to grow in a number of areas including
Retail, Travel, Leisure, Property, Business services and Telecommunica-
tions.
Throughout 2011 and the beginning of 2012 organisations have been
looking carefully at spend on their flexible work force and demand-
ing more from the independent IT contractor resource they are engag-
ing with. There has been demand across all industry sectors to review
systems and streamline business processes to provide more return on
investment.
There has been a big push for skilled E-commerce IT Contractors across
all organisations in response to the demands of their customers, who
are increasingly commanding an online landscape. We have also seen a
demand for specific contract resource with a background in Mergers &
Acquisitions (M&A) and Divestitures. The market has seen more activity
in this area and in particular within Property, FMCG and Manufacturing
organisations. We feel that this will only increase throughout 2012, as
there is more activity in the M&A field.
Our clients recognise, the importance of highly skilled, business facing
consultants that can impact on an organisation quickly. These consult-
ants have the agility to look at the way an organisation has worked in the
past and to bring in new idea’s and business change based on previous
experience. This is a new approach for a number of organisations, allow-
ing the experienced consultant to influence positive change.
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IT Contracts - Commerce & Industry
PSD IT Contracts feel that this trend will continue throughout 2012.
The industry will continue to focus on good quality IT contractors be-
ing placed across our sectors. This will in turn have a positive impact on
our clients through the delivery of new systems, upgrades and change
throughout the next three quarters.
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IT Contracts - Financial Services
Financial Services & Banking
The first three quarters of 2011 saw continued demand for IT and Busi-
ness Change skills across many of our clients within the Financial Ser-
vices and Banking sectors. Contractor rates remained stable and in
some areas saw a slight increase in the first half of the year. During Q4
however, many of our Banking clients put projects and hiring on hold
as a result of instability within the financial markets. This subsequently
resulted in the termination of some contractors and imposed rate de-
creases of between 10%-15% for many of those remaining. We saw little
change to this situation at the start of 2012, although activity has stead-
ily increased within Banking over the course of Q1.
Within Retail Banking, we have seen a high demand for Business Ana-
lysts, Project Managers and Architects with strong integration and mi-
gration experience as a result of several high profile mergers and acqui-
sitions. There has also been a demand for candidates with experience
of working on regulatory and compliance related projects due to a raft of
new legislation across the industry.
Within Cards and Payments we have seen a significant increase in de-
mand for resources as the major players, such as Visa and MasterCard,
position themselves for the Olympics, and aim to be the first in offering
innovative and easy forms of cashless transactions. Key areas of devel-
opment include near field communication, M Wallets, contactless and
smart phones. The services in the public domain are PayPass/Wallet
and PayWave, which offer a consistent shopping experience regardless
of how and where consumers shop and make it easy for developers to
integrate into existing checkout systems. The market is poised to see an
explosion of devices onto the market such as Barclays “stickers”, which
enable a normal mobile device to be converted to a “touch and go”
device.
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IT Contracts - Financial Services
The market is set for stiff competition and we see this as being a strong
area of growth for PSD in 2012.
Within Investment Banking and Asset Management we have seen se-
lective hiring for new technology projects with greater demand for re-
sources on projects to address regulatory reporting requirements and
to streamline operations. Specifically within Asset Management, the
continued trend in outsourcing back and middle office functions contin-
ues to drive demand for resources with experience of working on these
projects.
Across many areas of financial services and banking there is a strong
focus on data management and projects to introduce vendor solutions
or develop in-house technology in order to address requirements in this
area. Many of these requirements are being driven by the impact of new
regulations within the sector, and organisations needing to access and
report on a broader range of data.
Despite the challenging market conditions, PSD’s IT & Business Change
practice within the Financial Services and Banking sectors has per-
formed well and continues to hire for growth. This is largely due to our
broad coverage across the sector and testament to many of the long-
standing client relationships that we have in place.
During 2012 we anticipate that the market will continue to be challeng-
ing, with the main areas of demand being around projects to address
regulatory requirements, data management, operational streamlining,
integration, outsourcing and payment technologies.
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Survey Methodology
Our Survey Methodology
PSD’s Salary Survey is the result of a comprehensive attitudinal salary
survey completed online by 1500 UK IT & Technology professionals re-
sponding to an email invite and analysing our own database of 206,000
active and inactive IT & Technology professionals.
• The salaries indicated refer to basic salary, which we find the best
indication to allow for serious comparison.
• Packages are usually calculated by adding 30 – 50% on top of basic
salaries, but it is not uncommon for the more senior candidate to be
have a package of up to 100% of basic salary.
• The Daily rates indicated refer to the contractors daily pay rate, with-
out PSD’s margin on top.
• Please note that this acts as a guide only and there will be anomalies
as there are with any salary / rate surveys.
For a more detailed opinion on pay and reward do not hesitate to contact
a member of the team listed at the back of this report.
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Sector Breakdown
As you can see, the respondees are drawn from a wide variety of roles.
In total, PSD have candidates and contractors working in excess of 17
Industry Sectors.
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Salary Details - Perm
Salary Information for Respondees working in Permanent Roles
87% of those candidates who responded to our survey earn over £40,000 per annum. 27% earn in excess of £80,000
Over 36% of respondees achieved a salary increase of over £10,000
when placed by PSD.
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Salary Details - Perm
Over 36% of Permanent candidates moved in order to find new chal-
lenges. Less than 6%, the lowest figure, moved for purely financial
reasons.
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Salary Details - Contracts
Salary Information for Respondees working in Contract Roles
85% of PSD’s contractors command a day rate of between £300 - 800 per day
Over 50% of contractors have recieved a rate increase over 10%
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Looking Forward
Future Salary Expectation
32.7% of the respondees expect their day rate to increase in the next year
The majority of the contractors expect a rate increase of up to 20%
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Salaries
London Area Perm
Permanent Salaries - London & The South
All permanent salaries shown in £000’s
IT MANAGEMENT / LEADERSHIP ROLES
Salaries
Chief Information Officer (CIO) £140,000 - £320,000
PSD is an International Recruitment Services organisationoperating across Europe and Asia Pacific.
We offer expert knowledge of our specialist markets: procurement, customer contact, technology, IT, finance and banking, marketing and sales, property and construction, law and HR. Our strength lies in our dedicated approach to and expert knowledge of our specialist sectors and functional disciplines. Each specialist division of PSD is well estab-lished as a market leader within its specific field of recruitment at the Middle tom Senior Executive level.
Recruitment Services
Our reputation has been built upon our ability to deliver highly effective recruitment solutions to our client companies. Each recruitment consult-ant is fully trained in file search, advertised selection, executive search and contracting, ensuring that we are in the strongest position to rec-ommend solutions that are appropriate to the individual needs of our clients. The skills and experience of our consultants and the resources and capability of the PSD group enable us to handle a wide variety of recruitment requirements, from single key appointments to large-scale recruitment projects, in both international corporations and small private businesses.
Our People
Standing out in the recruitment market is never easy; most consultan-cies tend to offer similar services. However, at PSD we have a key point of difference – the quality of our people. It is the skills and knowledge of our consultants and support staff that provide clients and candidates with exceptional service. All staff successfully work within a values based culture.
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About Us
Commitment to Quality
PSD is committed to the training and development of our people and to the continuing improvement in the quality of our services. We continue to adhere to ISO 9001:2008. This year we underwent our three year as-sessment for Investors in People and in addition to applying for ‘stand-ard’ renewal we decided to apply for ‘Silver Status’. We are delighted to announce that we were awarded this impressive accolade. There are more than 22,000 organisations in the UK with the IIP accreditation (40,000 plus internationally) but only 1.5% have Silver Status. Corporate Social Responsibility (CSR) standards are becoming increasingly more prominent in clients’ selection for suppliers and is an excellent tool to use in our client relations and communications. The CSR standard incorporates companies policies, management and reporting on envi-ronmental, social issues and stakeholder relations criteria. This includes areas such as equal opportunities, health & safety, training and develop-ment and employee relations.
It is the skills and knowledge of our consultants and support staff that provide clients and candidates with exceptional service.
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Our Consultants
THE PSD IT & TECHNOLOGY TEAM
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Chris is responsible for PSD’s businesses in IT, Technology and Business Change. He is also responsible for the global activities of the group within the IT Software & Services and Communi-cations sectors. He runs a team of 56 recruiters and a total staff of 65. He is also a very active senior level recruiter.
Specialist in the recruitment of IT, Business Change & ecommerce professionals into the Consumer and Consulting Sectors. Chris has a demonstrable track record of delivery with her recent successes spanning a wide range of IT functions including IT Leadership, Architecture, Service Delivery and Project Delivery.
Specialist in the recruitment of IT - Business Change & ecommerce professionals into the Retail and Commercial Sectors. Mur has a un-paralleled track record of delivery and her recent successes span a wide range of Commercial Retail and IT leadership roles including CIO’s, ITD’s. Programme and Commercial Directors and Heads of Divisions including Infrastructure and Applications.
Mur SnookDirector - Executive Search and Selection Consultant into Retail & Commercial Sector
Cyr is responsible for PSD’s IT Contracts, Com-merce & Industry business. A specialist Consult-ant in the I.T Contract and Interim discipline, focused on Interim / Contract IT recruitment, op-erating across all levels, with daily rates of £350 - £1000. He has personally worked with EDF Energy, Glencore, STASCO, Gazprom, Thames Water, Gaz de France, BG Group, Shell and BP.
Geoff manages the Financial Services & Banking IT / Business Change Contracts team in London. He also is Head of the Banking Sector globally at PSD. Geoff recruits interim / contract IT and Business Change professionals across Asset Management, Asset Servicing, Private Banking and Wealth Management in the UK and mainland Europe.
Geoff Eaton Director - Financial Services & BankingIT Contracts
Giles has successfully delivered on a variety of recruitment approaches, including Sunday Times, Trade Press, On-line and Headhunting assignments. His career in recruitment spans over 15 years, and his background is in IT (after spending 5 years with a small technology com-pany following graduation). Giles manages the IT Team in PSD’s Birmingham office and he has managed the team for the past 8 years, during this time he has achieved strong team and per-sonal recruitment performance.