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1 REV 123110 © 2010 Nestlé Waters North America Inc. Poland Spring Natural Spring Water Company Division of Nestlé Waters North America Inc. 900 Long Ridge Road Stamford, CT 06902 800-477-7464 Bottled Water Quality Report Poland Spring Natural Spring Water Company employs state-of-the-art quality programs to ensure food safety and security. Record-keeping and quality reports are maintained continually for all our plants. To learn more, please click on the items listed below. Contents Heritage 2 Sources of Water 3 Mineral Analysis (abbreviated) 4 Quality 5 • Nestlé Waters Q&A Regarding Environmental Working Group Study Regulations 6 Spring Water 10 Step Quality Process 7 Product Packaging and Sizes 9 Distilled Water 13 Step Quality Process 11 Sparkling Spring Water 11 Step Quality Process 13 Sparkling Flavored Spring Water 12 Step Quality Process 15 Mineral Analysis (full) 17
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Page 1: Ps BrandWaterQualityReport

1REV 123110

© 2010 Nestlé Waters North America Inc.

Poland Spring Natural Spring Water CompanyDivision of Nestlé Waters North America Inc.900 Long Ridge RoadStamford, CT 06902800-477-7464

Bottled Water Quality ReportPoland Spring Natural Spring Water Company employs state-of-the-art quality programs to ensure food safety and security. Record-keeping and quality reports are maintained continually for all our plants.

To learn more, please click on the items listed below.

Contents ➤ Heritage 2

➤ Sources of Water 3

➤ Mineral Analysis (abbreviated) 4

➤Quality 5 •NestléWatersQ&ARegardingEnvironmentalWorkingGroupStudy

➤ Regulations 6

➤ Spring Water 10 Step Quality Process 7

➤Product Packaging and Sizes 9

➤ Distilled Water 13 Step Quality Process 11

➤ Sparkling Spring Water 11 Step Quality Process 13

➤ Sparkling Flavored Spring Water 12 Step Quality Process 15

➤ Mineral Analysis (full) 17

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Poland Spring started about 20,000 years ago,

when a glacier retreated in what is now Maine.

The original spring’s first recorded history,

however, took place in 1793. A family named Ricker

settled near the original spring and opened a

small inn. When Joseph Ricker was revived from

his deathbed, reputedly by drinking the spring’s

water – and lived another 52 years – the water’s

health benefits became legendary. As Poland

Spring gained a reputation for curative powers

and purity, the Ricker’s Wayside Inn grew to

become a celebrated health spa, which attracted

distinguished guests from far and wide. In 1845,

Hiram Ricker began to bottle the spring water,

which started the tradition of people enjoying the

goodness of Poland Spring® Brand Natural Spring

Water at home.

HE

RI

TA

GE

SINCE 1845

Poland Spring® Brand Natural Spring Water, which traces its heritage back to 1845, became part of the Nestlé Waters North America family of brands in 1980. Poland Spring’s distinctive, crisp, clean taste has made it a favorite brand throughout the Northeast for more than 150 years. Poland Spring is the #1 spring water brand in the United States.

Just may be the best tasting water on Earth®

During the Victorian age, the famed inn and

its spring water continued to earn even more

renown. Early photographs depict guests

relaxing on a wide veranda after croquet, cooled

by the shade trees and bottomless glasses of

spring water. However, the water’s remarkable

quality and clean, crisp taste garnered acclaim

well beyond the woods of Maine. The spring

water earned the Medal of Excellence at the

World’s Columbian Exposition in 1893. It proudly

took top honors for “the best spring water in the

country” at the 1904 St. Louis World’s Fair.

© 2010 Nestlé Waters North America Inc.

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3REV 123110

and is enjoyed by millions of people throughout the Northeast. Its spring water sources have been selected for their similarity and compatibility in taste and mineral composition. Adding additional sources allows the brand to meet demand while protecting the environment.

We continue to review our current sources and occasionally seek new sources that meet our natural spring water requirements and standards.

Spring water and distilled water sources: Poland Spring, Poland Spring, ME; Clear Spring, Hollis, ME; Evergreen Spring, Fryeburg, ME; Spruce Spring, Pierce Pond Township, ME; Garden Spring, Poland, ME; Bradbury Spring, Kingfield, ME; and/or White Cedar Spring, Dallas Plt, ME.

The beautiful State of Maine holds the ancient aquifers currently responsible for Poland Spring® Brand Natural Spring Water’s distinctive taste. Created by a retreating glacier 20,000 years ago, these aquifers are some of nature’s best purification systems. Continuously fed by water from rainfall and melting snow, the water percolates through layers of fine sand and gravel to produce spring water with a clean, crisp, refreshing taste. Poland Spring® Brand Natural Spring Water is naturally salt-free.

When first bottled by the Ricker family in 1845, the spring water was collected from the crest of the hill on the original Poland Spring Inn property.

Today, Poland Spring® Brand Natural Spring Water is one of the top bottled water brands in the U.S.,

Sources of Water

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Minerals as Gems

CLICK HEREfor more detailed

analysis or call us toll free at

800 477-7464

SUBSTANCE MRL* MCL** LEVEL FOUND

Water Analysis Report Report Date: December 2010 Testing Period: 1st - 2nd Quarter 2010

POLAND SPRING®

NATURAL SPRINGWATER

We’ve broken down a sample mineral content for you here, so you can see why you enjoy Poland Spring® Brand Natural Spring Water. All values provided in milligrams/liter (mgl) unless indicated otherwise.

Mineral Analysis

A light blend of minerals contributes to the legendary taste of Poland Spring® Brand Natural Spring Water. The mineral content of any water is measured scientifically as TDS (total dissolved solids). TDS is a “fingerprint,” identifying the amount of minerals present. This TDS is what gives our Poland Spring® Brand Natural Spring Water its personality and distinguishes it from other waters. The basic composition is not changed during bottling, so you can enjoy the water’s clean, crisp taste and natural goodness.

Inorganic Minerals and Metals

Calcium 0.10 NR 4.0 – 9.5

Sodium 0.20 NR 1.8 – 6.4

Potassium 0.10 NR ND

Fluoride 0.100 2.0 (1.4 – 2.4) 0.075 – 0.17

Magnesium 0.10 NR 0.78 – 1.5

Bicarbonate 1.0 NR 5.9 – 31.5

Nitrate 0.010 10.00 0.11 – 0.95

Chloride 1.10 250 0.82 – 10.7

Copper 0.050 1.0 ND

pH (units) t NA 6.5 – 8.5 6.0 – 7.1

Sulfate t 0.10 250.00 1.3 – 7.3

Arsenic 0.0014 0.010 ND

Lead 0.005 0.005 ND

Total Dissolved Solids t 1.00 500 29 – 59

All units in (mg/l) or Parts per Million (PPM) unless otherwise indicated.t SecondaryStandard.Non-enforceableguidelinesregulatingcontaminantsthatmaycausecosmeticoraesthetic

effects in drinking water.

Level Found - The highest level of each substance detected at or above the MRL* in representative finished product samples.

** MCL - Maximum Contaminant Level. The highest level of a substance allowed by law in drinking water (bottled or tap water). The MCLs shown are the federal MCLs set by the U.S. Environmental Protection Agency and the Food and Drug Administration, unless no federal MCL exists.

†Where no federal MCL exists, the MCLs shown are the California MCLs set by the California Department of Health Services. California MCLs are identified with an (†).

MFL - Million Fibers per Liter. * MRL - Minimum Reporting Limit. Where available, MRLs reflect the Method Detection Limits (MDLs)

set by the U.S. Environmental Protection Agency or the Detection Limits for Purposes of Reporting (DLRs) set by the California Department of Health Services. These values are set by the agencies to reflect the lowest concentration of each substance that can be accurately quantified by applicable testing methods, and are also the minimum reporting thresholds applicable to the Consumer Confidence Reports produced by tap water suppliers.ND - Not detected at or above the MRL.ppb - Parts per Billion. Equivalent to micrograms per liter (µg/l).NR - Not listed in State or Federal drinking water regulations.NA - Not applicable to specific test method or test parameter.

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Third-party inspections

We adhere to strict regulatory compliance by submitting to an independent and unannounced factory audit sanctioned by theIBWA. This audit, by the National Sanitation Foundation (NSF), is performed annually at all Poland Spring™ plants. Our plants consistently perform in the top 10% of all bottled water companies in the U.S.

Certified plant operators

Our success depends on the knowledge and strength of our people operating our plants. We require that all plant quality and operating managers study and pass an exam on bottled

water manufacturing technology and quality, which is proctored by the International Bottled Water Association (IBWA).

Bottling for quality

Because of our standards for finding and managing our springs, all of our Poland Spring® spring water products begin with natural spring water. Water from all of our sources is tested as it comes into our plants. To ensure continued water quality from source to bottle, we further employ a comprehensive, multiple-barrier system, which complies with all state and federal regulations.

This approach involves carefully controlled filtration and disinfection processes in hygienically designed lines, supported by continuous monitoring and testing. We test our products throughout the bottling process and in hourly tests on finished products. We perform multiple checks hourly to guarantee the quality of our water. We screen for over 200 possible contaminants annually, even more than the FDA requires.

Visual scrutiny

At Poland Spring™ bottling plants, we think seeing is believing, so we perform continual on-the-spot visual checks of our bottling line. In addition, all bottles are marked with the time, date and plant code, so consumers can see for themselves that they are buying the freshest product possible.

Quality First

Click here to read about:

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Commitment to communication

All of our small-package labels feature a toll free number (1-800-477-7464) consumers can call with any quality concerns. This is an integral part of our closed-loop quality assurance process.

Regulation and oversight

The bottled water industry is one of the few industries that has its own standard of good manufacturing practices that go above and beyond most other food products. The industry is regulated by the U.S. Food and Drug Administration (FDA), which regulates food industries and the pharmaceutical industry as well. FDA regulations for bottled water are at least as stringent as those imposed by the U.S. Environmental Protection Agency (EPA) for tap water. Bottled water is generally required to be tested for the same parameters as tap water, but the standards are, in many cases, stricter than for tap water.

Poland Spring Brand Natural Spring Water and Nestlé Waters North America’s internal requirements meet all local, state and federal bottled water regulations. The company’s internal quality assurance program ensures that analyses required by applicable regulatory agencies become a part of its regular testing program. And as a Nestlé company, Nestlé Waters North America adheres to all requirements of Nestlé’s internal quality standards. Further, the company voluntarily submits to a National Sanitation Foundation (NSF) outside third-party inspection of all its bottling facilities. This audit ensures that the company meets the most stringent guidelines for sanitation and process control.

In addition, Nestlé Waters North America receives inspections from the FDA, OSHA and its own Nestlé Waters-mandated audits. Nestlé Waters North America employs a HACCP (Hazard Analysis Critical Control Point) inspection plan at all factories. HACCP is recognized worldwide as the leading food safety program for the food and pharmaceutical industries.

®

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Spring Water:10 Step QualityProcess

Source Selection 1 and Monitoring Our spring water sources are natural

springs, which come from aquifers. Spring selection is made on the basis of

natural composition and freedom from contamination, availability and taste.

In-house and trained, geologists and hydrogeologists, monitor springs regularly at the source.

Only sustainable sources, which meet our stringent requirements for quality and environmental harmony, are utilized.

Spring water is collected using state-of-the-art equipment to prevent

chances of contamination and safeguard the water’s natural characteristics.

Source Water 2 Receiving and Monitoring Spring water is transported from the

natural spring either by food-grade pipelines or through delivery in sanitary stainless steel tankers, direct to our plants.

Trained Quality Assurance personnel

at each plant take daily samples of incoming spring water and test for signs of contamination.

Monitoring of the spring water collection and receiving process is performed regularly.

One-micron filters remove sand or other particles, which may happen to be present.

1 0 S T E P Q U A L I T Y P R O C E S S

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CLICK HERE to view 13 Step

DistilledWater Process

CLICK HERE to view 12 Step

Sparkling FlavoredWater Process

CLICK HERE to view 11 Step

SparklingWater Process

Plant Quality Control 9 and HACCP* Program Each plant has a fully staffed Quality

Assurance Department and Laboratory that maintain the plant Quality Control processes.

Water, packaging materials and plant processes are carefully monitored to ensure they meet company specifications and standards.

*Hazard Analysis Critical Control Point

Corporate Quality 10 Assurance Program National Testing Laboratory is equipped

with state-of-the-art testing machinery and staffed with degreed, experienced personnel.

Comparative analyses are performed on products in accordance with State and Federal regulatory standards.

Independent from the plant Quality Control and Quality Assurance Departments, the Corporate Quality Assurance program sets company-wide standards, specifications and monitors plant quality programs.

Water Storage 3 and Monitoring Spring water is temporarily

held in food-grade storage tanks upon initial receipt at the plant.

Here, the water is further tested for conformance to specifications.

4 Micro-filtration Specialized two-stage advanced

micro-filters, designed specifically for our process, filter the raw spring water.

These filters are pharmaceutical grade and are designed to remove particles as small as 0.2 micron in diameter.

Ultraviolet Light/ 5 Ozone Disinfection A. This process follows

micro-filtration and is designed to destroy bacteria which may happen to be present.

B. The combined effects of micro-filtration and ultraviolet light/ozone disinfection provide added assurance of product safety.

6 Bottling Control Bottling is conducted under very

controlled conditions using state-of-the-art equipment.

The spring water is monitored during the filling and capping process to prevent contamination from the environment.

Each bottle is given a specific code that identifies the plant location, bottling line and time produced.

Each plant maintains bottling specifications and control.

7 Packaging Control Packaging is conducted using the latest

in modern equipment. Bottles, caps and

labels are carefully controlled and monitored by lot.

Most bottles are manufactured on-site for quality control.

Packaging materials not meeting internal standards are rejected.

Clean-In-Place (C.I.P.) 8 Sanitation Process Line sanitation practices include

advanced internal pipe and equipment cleaning methods, called C.I.P.

This automated cleaning process recirculates detergent and sanitizing solutions at the precise temperatures and time to ensure total control and maximum effectiveness of the line sanitation process.

1 0 S T E P Q U A L I T Y P R O C E S S

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9REV 123110

Pack Sizes – A Size to Satisfy Every Thirst

Poland Spring® Brand Natural Spring Water is sealed in tamper-evident plastic containers for shipment throughout New England and the Northeast. You can find it in most retail outlets. Poland Spring® Brand Natural Spring Water is also delivered to homes and offices, so it is always handy on the job or for the family.

“Goes Where You Go”

Consumers appreciate the many sizes in which Poland Spring® Brand Natural Spring Water is available.

From our half-pint (8 oz.) and popular 700ml Easy Grip bottles to our convenient five-gallon bottles and dispensers for your kitchen or office, it’s as easy as it is convenient to quench any-size thirst with Poland Spring® Brand products.

Our natural spring water single-serve sizes provide pure refreshment that’s fast and convenient. It comes in the following package sizes: Half-pint (8 oz.), the ideal portable size for adults and children 11 oz. Aquapod, designed just for kids 0.5 Liter (16.9 oz.), our newest Eco-Shape™ half liter bottle, with

up to 30% less plastic*, is now available in specially marked packages of Poland Spring® Brand Natural Spring Water

700ml “grip and flip,” for your active lifestyle 1 Liter (33.8 oz.), larger size for bigger,

active thirsts 1.5 Liter (50.7 oz.), for all-day outings 3 Liter (101.4 oz.), convenient stackable bottles 2.5-Gallon, with finger-friendly spoutMost sizes are available individually, in packs or cases.

*Based on a 2008 nationally conducted audit of .5L bottles across twelve cities, over 130 .5L bottles were weighted acrossthewater,soda,juiceandteacategories.Onaverage,theEco-Shape®bottlewasfoundtocontain30%lessplasticwhencomparedtotheaverageofother.5Lcarbonatedandnon-carbonatedbeveragebottles.

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V A R I E T I E S

For More Information

Visit our website: www.polandspring.com. Poland Spring welcomes consumer interest in its bottled water, packaging and distribution process. We maintain an active consumer inquiry center at this toll-free number (800) 477-7464. Give us a call!

Besides natural spring water, Poland Spring® Brand products are also available in distilled water. This product complies with the U.S. Food & Drug Administration standards.

Poland Spring® Brand Distilled Water begins with natural spring water. First, the water is passed through an activated carbon filter to remove any volatile organic chemicals, chlorine or any of the potentially unwanted by-products of chlorine such as trihalomethanes. Then, a water softening system uses an ion exchange process to reduce the hardness of the water just prior to the distillation process. Finally, the water passes through micron filtration and ultraviolet light, and is treated with low levels of ozone just before bottling.

Distilled Water packages are available in one-gallon, 2.5-gallon and five-gallon bottles.

We also carry these “at home” sizes - larger sizes that are great to use at home for the whole family to enjoy!

3 Gallon - Only available through Home & Office Delivery 5 Gallon - Only available through Home & Office Delivery

Some sizes are available for home delivery in Spring, Distilled, Fluoridated and Sparkling varieties.

Also available for home delivery – our very popular Perrier® Sparkling Natural Mineral Water and Nestle® PureLife® Natural Fruit Flavored Water Beverages, available in various refreshing flavors.

You can have Poland Spring® Brand delivered directly to your home or office by visiting us at http://delivery.polandspring.com/delivery or by phoning us at (800)-950-9396.

Poland Spring® Brand is also available in sparkling with sparkling original, as well as three different natural fruit essence flavors: Lemon, Lime and Mandarin-Orange, packaged in 16.9 oz. and one-liter plastic bottles. With no calories, the sparkling water is a natural alternative to soft drinks and diet drinks.

Poland Spring® Brand Natural Spring Water with Added Fluoride contains up to 0.8 mg/l of fluoride, which is recommended as beneficial by the American Dental Association. Featuring a non-removable, child-safe twist cap, the 8 oz. fluoridated combines the great-tasting spring water with the benefits of fluoride. It’s the one designed with kids in mind.

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Distilled Water:13 Step QualityProcess

2 Activated Carbon Filtration Removal of chlorine and THMs. Filtration process

monitored and tested daily.

3 Pre-treatment Water softener

used to reduce water hardness.

4 Distillation

Source 1 Receiving Water is carefully collected from the

natural spring sources, which come from aquifers.

Spring water is transported from the natural spring either by food-grade pipelines or through delivery in sanitary stainless steel tankers, directly to our plants.

Trained Quality Assurance personnel at each plant take daily

samples of incoming spring water and test for signs of contamination.

Monitoring of the spring water collection and receiving process is performed regularly.

One-micron filters remove sand or other particles, which may happen to be present.

1 3 S T E P Q U A L I T Y P R O C E S S

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12REV 123110

Water Storage and 5 Monitoring Water is received into

storage tanks. Storage environment

and water carefully monitored daily.

6 Micro-filtration Specialized two-stage advanced micro-

filters, designed specifically for our process, filter the water.

These filters are pharmaceutical grade and are designed to remove particles as small as 0.2 micron in diameter.

Capable of removing microbiological contaminants.

Filtration process monitored hourly and tested daily.

Ultraviolet Light 7 Disinfection The combined effects of micro-filtration

and ultraviolet light provide added assurance of product disinfection and safety.

Process continually monitored by instrumentation and checked/monitored hourly.

Ozone 8 Disinfection Highly reactive form of oxygen used to

disinfect water. Process is monitored

on an hourly basis.

9 Bottling Control Bottling is conducted under very

controlled conditions using state-of-the-art equipment.

Each bottle is given a specific code that identifies the plant location, bottling line and time produced.

Process monitored and tested continuously.

Filling room and environment are of highest sanitary conditions.

10 Packaging Control Packaging is conducted using the latest

in modern equipment. Packaging materials

not meeting internal standards are rejected.

Bottles, caps and labels are carefully controlled and monitored by lot.

Most bottles are manufactured on-site for quality control.

Clean-In-Place (C.I.P.)11 Sanitation Process Line sanitation practices include

advanced internal pipe and equipment cleaning methods, called C.I.P.

This automated cleaning process recirculates detergent and sanitizing solutions at the precise temperatures and time to affect total control and maximum effectiveness of the line sanitation process.

Plant Quality Control 12 and HACCP* Program Each plant has a fully staffed Quality

Assurance Department and laboratory that maintain the plant Quality Control processes

Water, packaging materials and plant processes are carefully monitored to ensure they meet company specifications and standards.

*Hazard Analysis Critical Control Point

Corporate Quality 13 Assurance Program National Testing Laboratory is equipped

with state-of-the-art testing machinery and staffed with degreed, experienced personnel.

Comparative analyses are performed on products in accordance with State and Federal regulatory standards.

Independent from the plant Quality Control and Quality Assurance Departments, the Corporate Quality Assurance program sets company-wide standards, specifications and monitors plant quality programs

1 3 S T E P Q U A L I T Y P R O C E S S

CLICK HERE to view 12 Step

Sparkling FlavoredWater Process

BACK TOQUALITYREPORT

CLICK HERE to view 11 Step

SparklingWater Process

CLICK HERE to view 10 Step

SpringWater Process

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13REV 123110

Sparkling Spring Water:11 Step QualityProcess

Source Selection 1 and Monitoring Our spring water sources are natural

springs, which come from aquifers. Spring selection is made on the basis of

natural composition and freedom from contamination, availability and taste.

In-house and trained, geologists and hydrogeologists, monitor springs regularly at the source.

Only sustainable sources, which meet our stringent requirements for quality and environmental harmony, are utilized.

Spring water is collected using state-of-the-art equipment to prevent

chances of contamination and safeguard the water’s natural characteristics.

Source Water 2 Receiving and Monitoring Spring water is transported from the

natural spring either by food-grade pipelines or through delivery in sanitary stainless steel tankers, direct to our plants.

Trained Quality Assurance personnel

at each plant take daily samples of incoming spring water and test for signs of contamination.

Monitoring of the spring water collection and receiving process is performed regularly.

One-micron filters remove sand or other particles, which may happen to be present.

1 1 S T E P Q U A L I T Y P R O C E S S

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14REV 123110

CLICK HERE to view 13 Step

DistilledWater Process

BACK TOQUALITYREPORT

Plant Quality Control10 and HACCP* Program Each plant has a fully staffed Quality

Assurance Department and Laboratory that maintain the plant Quality Control processes.

Water, packaging materials and plant processes are carefully monitored to ensure they meet company specifications and standards.

*Hazard Analysis Critical Control Point

Corporate Quality 11 Assurance Program National Testing Laboratory is equipped

with state-of-the-art testing machinery and staffed with degreed, experienced personnel.

Comparative analyses are performed on products in accordance with State and Federal regulatory standards.

Independent from the plant Quality Control and Quality Assurance Departments, the Corporate Quality Assurance program sets company-wide standards, specifications and monitors plant quality programs.

Water Storage 3 and Monitoring Spring water is temporarily

held in food-grade storage tanks upon initial receipt at the plant.

Here, the water is further tested for conformance to specifications.

4 Micro-filtration Specialized two-stage advanced

micro-filters, designed specifically for our process, filter the raw spring water.

These filters are pharmaceutical grade and are designed to remove particles as small as 0.2 micron in diameter.

Ultraviolet Light/ 5 Ozone Disinfection This process follows

micro-filtration and is designed to destroy bacteria which may happen to be present.

6 Carbonation The spring water is

injected with carbon dioxide gas to add carbonation.

7 Bottling Control Bottling is conducted under very

controlled conditions using state-of-the-art equipment.

The spring water is monitored during the filling and capping process to prevent contamination from the environment.

Each bottle is given a specific code that identifies the plant location, bottling line and time produced.

Each plant maintains bottling specifications and control.

8 Packaging Control Packaging is conducted using the latest

in modern equipment. Bottles, caps and

labels are carefully controlled and monitored by lot.

Most bottles are manufactured on-site for quality control.

Packaging materials not meeting internal standards are rejected.

Clean-In-Place (C.I.P.) 9 Sanitation Process Line sanitation practices include

advanced internal pipe and equipment cleaning methods, called C.I.P.

This automated cleaning process recirculates detergent and sanitizing solutions at the precise temperatures and time to ensure total control and maximum effectiveness of the line sanitation process.

1 1 S T E P Q U A L I T Y P R O C E S S

CLICK HERE to view 12 Step

Sparkling FlavoredWater Process

CLICK HERE to view 10 Step

SpringWater Process

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15REV 123110

Sparkling Flavored Spring Water:12 Step QualityProcess

Source Selection 1 and Monitoring Our spring water sources are natural

springs, which come from aquifers. Spring selection is made on the basis of

natural composition and freedom from contamination, availability and taste.

In-house and trained, geologists and hydrogeologists, monitor springs regularly at the source.

Only sustainable sources, which meet our stringent requirements for quality and environmental harmony, are utilized.

Spring Water is collected using state-of-the-art equipment to prevent

chances of contamination and safeguard the water’s natural characteristics.

Source Water 2 Receiving and Monitoring Spring water is transported from the

natural spring either by food-grade pipelines or through delivery in sanitary stainless steel tankers, direct to our plants.

Trained Quality Assurance personnel

at each plant take daily samples of incoming spring water and test for signs of contamination.

Monitoring of the spring water collection and receiving process is performed regularly.

One-micron filters remove sand or other particles, which may happen to be present.

1 2 S T E P Q U A L I T Y P R O C E S S

Page 16: Ps BrandWaterQualityReport

16REV 123110

CLICK HERE to view 13 Step

DistilledWater Process

BACK TOQUALITYREPORT

Plant Quality Control11 and HACCP* Program Each plant has a fully staffed Quality

Assurance Department and Laboratory that maintain the plant Quality Control processes.

Water, packaging materials and plant processes are carefully monitored to ensure they meet company specifications and standards.

*Hazard Analysis Critical Control Point

Corporate Quality 12 Assurance Program National Testing Laboratory is equipped

with state-of-the-art testing machinery and staffed with degreed, experienced personnel.

Comparative analyses are performed on products in accordance with State and Federal regulatory standards.

Independent from the plant Quality Control and Quality Assurance Departments, the Corporate Quality Assurance program sets company-wide standards, specifications and monitors plant quality programs.

Water Storage 3 and Monitoring Spring water is temporarily

held in food-grade storage tanks upon initial receipt at the plant.

Here, the water is further tested for conformance to specifications.

4 Micro-filtration Specialized two-stage advanced

micro-filters, designed specifically for our process, filter the raw spring water.

These filters are pharmaceutical grade and are designed to remove particles as small as 0.2 micron in diameter.

Ultraviolet Light/ 5 Ozone Disinfection This process follows

micro-filtration and is designed to destroy bacteria which may happen to be present.

6 Carbonation The spring water is

injected with carbon dioxide gas to add carbonation.

Flavor 7 Added Natural fruit flavor added.

8 Bottling Control Bottling is conducted under very

controlled conditions using state-of-the-art equipment.

The spring water is monitored during the filling and capping process to prevent contamination from the environment.

Each bottle is given a specific code that identifies the plant location, bottling line and time produced.

Each plant maintains bottling specifications and control.

9 Packaging Control Packaging is conducted using the latest

in modern equipment. Bottles, caps and

labels are carefully controlled and monitored by lot.

Most bottles are manufactured on-site for quality control.

Packaging materials not meeting internal standards are rejected.

Clean-In-Place (C.I.P.)10 Sanitation Process Line sanitation practices include

advanced internal pipe and equipment cleaning methods, called C.I.P.

This automated cleaning process recirculates detergent and sanitizing solutions at the precise temperatures and time to ensure total control and maximum effectiveness of the line sanitation process.

1 2 S T E P Q U A L I T Y P R O C E S S

CLICK HERE to view 11 Step

SparklingWater Process

CLICK HERE to view 10 Step

SpringWater Process

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17REV 123110

POLAND SPRING® POLAND SPRING® POLAND SPRING® POLAND SPRING®

NATURAL SPRING FLUORIDATED DISTILLED SPARKLING WATER WATER WATER WATER

W A T E R T Y P E S

Report Date: December 2010 Testing Period: 1st - 2nd Quarter 2010

SUBSTANCE MRL* MCL** L E V E L F O U N D

Water Analysis Report

Volatile Organic Compounds

Benzene 0.0005 0.005 ND ND ND ND

Carbon tetrachloride 0.0005 0.005 ND ND ND ND

Chlorobenzene (Monochlorobenzene) 0.0005 0.100 ND ND ND ND

1,2-Dichlorobenzene (o-DCB) 0.0005 0.600 ND ND ND ND

1,4-Dichlorobenzene (p-DCB) 0.0005 0.075 ND ND ND ND

1,1-Dichloroethane (1,1-DCA) 0.0005 0.005 ND ND ND ND

1,2-Dichloroethane (1,2-DCA) 0.0005 0.005 ND ND ND ND

1,1-Dichloroethylene 0.0005 0.007 ND ND ND ND

cis-1,2-Dichloroethylene 0.0005 0.070 ND ND ND ND

trans-1,2-Dichloroethylene 0.0005 0.100 ND ND ND ND

1,2-Dichloropropane 0.0005 0.005 ND ND ND ND

1,3-Dichloropropene (Telone II) 0.0005 0.0005 ND ND ND ND

Ethylbenzene 0.0005 0.700 ND ND ND ND

Methylene chloride (Dichloromethane) 0.0005 0.005 ND ND ND ND

Methyl-tert-Butyl-ether (MTBE) 0.003 0.013 ND ND ND ND

Styrene 0.0005 0.100 ND ND ND ND

1,1,2,2-Tetrachloroethane 0.0005 0.001 ND ND ND ND

Tetrachloroethylene 0.0005 0.005 ND ND ND ND

Toluene 0.0005 1.000 ND ND ND ND

1,2,4-Trichlorobenzene 0.0005 0.070 ND ND ND ND

1,1,1-Trichloroethane (1,1,1-TCA) 0.0005 0.200 ND ND ND ND

1,1,2-Trichloroethane (1,1,2-TCA) 0.0005 0.005 ND ND ND ND

Trichloroethylene (TCE) 0.0005 0.005 ND ND ND ND

Trichlorofluoromethane (Freon 11) 0.005 0.150 ND ND ND ND

1,1,2-Trichloro-1,2,2-Trifluoroethane (Freon 113) 0.010 1.200 ND ND ND ND

Trihalomethanes (THM - Total) 0.0005 0.080 ND ND ND ND

Vinyl Chloride (VC) 0.0005 0.002 ND ND ND ND

Xylenes (Total) 0.0005 10.000 ND ND ND ND

Synthetic Organic Compounds

Alachlor 0.0002 0.002 ND ND ND ND

Aldicarb 0.0005 0.003 ND ND ND ND

Aldicarb sulfone 0.0008 0.002 ND ND ND ND

All units in (mg/l) or Parts per Million (PPM) unless otherwise indicated.t SecondaryStandard.Non-enforceableguidelinesregulatingcontaminantsthatmaycausecosmeticoraestheticeffectsindrinkingwater.

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POLAND SPRING® POLAND SPRING® POLAND SPRING® POLAND SPRING®

NATURAL SPRING FLUORIDATED DISTILLED SPARKLING WATER WATER WATER WATER

W A T E R T Y P E S

Report Date: December 2010 Testing Period: 1st - 2nd Quarter 2010

SUBSTANCE MRL* MCL** L E V E L F O U N D

Water Analysis Report

Synthetic Organic Compounds (continued)

Aldicarb sulfoxide 0.0005 0.004 ND ND ND ND

Atrazine 0.0001 0.003 ND ND ND ND

Bentazon 0.002 0.018 ND ND ND ND

Benzo(a)pyrene 0.00002 0.0002 ND ND ND ND

Carbofuran 0.0009 0.040 ND ND ND ND

Chlordane 0.0002 0.002 ND ND ND ND

Dalapon 0.001 0.200 ND ND ND ND

1,2-Dibromo-3-chloropropane (DBCP) 0.00002 0.0002 ND ND ND ND

2,4-Dichlorophenoxyacetic acid (2,4-D) 0.0001 0.070 ND ND ND ND

Di(2-ethylhexy)adipate 0.0006 0.400 ND ND ND ND

Di(2-ethylhexy)phthalate 0.0006 0.006 ND ND ND ND

Dinoseb 0.0002 0.007 ND ND ND ND

Diquat 0.0004 0.020 ND ND ND ND

Endothall 0.009 0.100 ND ND ND ND

Endrin 0.00001 0.002 ND ND ND ND

Ethylene dibromide 0.00001 0.00005 ND ND ND ND

Glyphosate 0.006 0.700 ND ND ND ND

Heptachlor 0.00004 0.0004 ND ND ND ND

Heptachlor epoxide 0.00002 0.0002 ND ND ND ND

Hexachlorobenzene 0.0001 0.001 ND ND ND ND

Hexachlorocyclopentadiene 0.0001 0.050 ND ND ND ND

Lindane 0.00002 0.0002 ND ND ND ND

Methoxychlor 0.0001 0.040 ND ND ND ND

Molinate 0.002 0.020 ND ND ND ND

Oxamyl 0.002 0.200 ND ND ND ND

Pentachlorophenol 0.00004 0.001 ND ND ND ND

Picloram 0.0001 0.500 ND ND ND ND

Polychlorinated biphenyls (PCBs) 0.0001 0.0005 ND ND ND ND

Simazine 0.00007 0.004 ND ND ND ND

Thiobencarb 0.001 0.070† ND ND ND ND

Toxaphene 0.001 0.003 ND ND ND ND

2,3,7,8-TCDD (Dioxin) 0.005 x 0.010 - 0.006 0.003 x 0.010 - 0.005 ND ND ND ND

2,4,5-TP (Silvex) 0.0002 0.050 ND ND ND ND

All units in (mg/l) or Parts per Million (PPM) unless otherwise indicated.t SecondaryStandard.Non-enforceableguidelinesregulatingcontaminantsthatmaycausecosmeticoraestheticeffectsindrinkingwater.

Page 19: Ps BrandWaterQualityReport

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POLAND SPRING® POLAND SPRING® POLAND SPRING® POLAND SPRING®

NATURAL SPRING FLUORIDATED DISTILLED SPARKLING WATER WATER WATER WATER

W A T E R T Y P E S

Report Date: December 2010 Testing Period: 1st - 2nd Quarter 2010

SUBSTANCE MRL* MCL** L E V E L F O U N D

Water Analysis Report

Inorganic Minerals and Metals

Aluminum 0.050 0.200 ND ND ND ND

Antimony 0.00040 0.006 ND ND ND ND

Arsenic 0.0014 0.010 ND ND ND ND

Barium 0.002 2.00 ND ND ND ND

Beryllium 0.0003 0.004 ND ND ND ND

Bicarbonate 1.00 NR 5.9 – 31.5 17.2 ND ND

Bromate 0.005 0.010 ND ND ND ND

Bromide 0.005 NR ND ND ND ND

Cadmium 0.001 0.005 ND ND ND ND

Calcium 0.10 NR 4.0 – 9.5 8.1 ND 7.1

Chloride 0.10 250.00 0.82 – 10.7 10.4 ND 14.7

Chromium 0.001 0.100 ND ND ND ND

Copper 0.050 1.00 ND ND ND ND

Cyanide 0.020 0.200 ND ND ND ND

Fluoride 0.100 2.0 (1.4 – 2.4) 0.075 – 0.17 0.86 ND ND

Iron 0.010 0.300 ND 0.05 ND ND

Lead 0.005 0.005 ND ND ND ND

Magnesium 0.10 NR 0.78 – 1.5 1.3 ND 1.1

Manganese 0.020 0.050 ND ND ND ND

Mercury 0.0002 0.002 ND ND ND ND

Nickel 0.0005 0.100 ND ND ND ND

Nitrate (as N) 0.010 10.00 0.11 – 0.95 0.24 ND 0.21

Nitrite (as N) 0.010 1.00 ND ND ND ND

Potassium 0.10 NR ND ND ND ND

Selenium 0.005 0.050 ND ND ND ND

Silver 0.010 0.100 ND ND ND ND

Sodium 0.20 NR 1.8 – 6.4 7.7 ND 6.3

Sulfate t 0.10 250.00 1.3 – 7.3 7.2 ND 6.9

Thallium 0.0003 0.002 ND ND ND ND

Zinc 0.050 5.00 ND ND ND ND

All units in (mg/l) or Parts per Million (PPM) unless otherwise indicated.t SecondaryStandard.Non-enforceableguidelinesregulatingcontaminantsthatmaycausecosmeticoraestheticeffectsindrinkingwater.

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BACK TOQUALITYREPORT

POLAND SPRING® POLAND SPRING® POLAND SPRING® POLAND SPRING®

NATURAL SPRING FLUORIDATED DISTILLED SPARKLING WATER WATER WATER WATER

W A T E R T Y P E S

Report Date: December 2010 Testing Period: 1st - 2nd Quarter 2010

SUBSTANCE MRL* MCL** L E V E L F O U N D

All Radiological results are in full compliance with all FDA and EPA standards for bottled and drinking water.

Radiologicals

Gross alpha particle activity (pCi/L) 3.00 15.00

Gross beta (pCi/L) 4.00 50.00

Radium 226 + Radium 228 (sum) (pCi/L) 1.00 5.0

Uranium 0.001 0.030

Other Parameters

Alkalinity 1.00 NR 5.9 – 31.5 17.2 ND ND

Asbestos (MFL) 0.01 7.00 ND ND ND ND

Conductivity (umhos/cm) 1.00 NR 36.4 – 84.2 83.9 1.2 95.7

Hardness, Calcium 0.50 NRr 10 – 23.6 20.3 ND 17.6

Total Dissolved Solids t 1.00 500 29 – 59 66 ND 43

pH (units) t NA 6.5 – 8.5 6.0 – 7.1 6.4 5.7 5.9

Turbidity (NTU) 0.1000 5.0 ND ND ND 0.25

Total Coliform <1cfu/100ml Absent Absent Absent Absent Absent

Spring water and distilled water sources: Poland Spring, Poland Spring, ME; Clear Spring, Hollis, ME; Evergreen Spring, Fryeburg, ME; Spruce Spring, Pierce Pond Township, ME; Garden Spring, Poland, ME; Bradbury Spring, Kingfield, ME; and/or White Cedar Spring, Dallas Plt, ME.

Water Analysis Report

Level Found - The highest level of each substance detected at or above the MRL* in representative finished product samples.

** MCL - Maximum Contaminant Level. The highest level of a substance allowed by law in drinking water (bottled or tap water). The MCLs shown are the federal MCLs set by the U.S. Environmental Protection Agency and the Food and Drug Administration, unless no federal MCL exists.

†Where no federal MCL exists, the MCLs shown are the California MCLs set by the California Department of Health Services. California MCLs are identified with an (†).

MFL - Million Fibers per Liter. * MRL - Minimum Reporting Limit. Where available, MRLs reflect the Method Detection Limits (MDLs) set by the U.S. Environmental

Protection Agency or the Detection Limits for Purposes of Reporting (DLRs) set by the California Department of Health Services. These values are set by the agencies to reflect the lowest concentration of each substance that can be accurately quantified by applicable testing methods, and are also the minimum reporting thresholds applicable to the Consumer Confidence Reports produced by tap water suppliers.ND - Not detected at or above the MRL.ppb - Parts per Billion. Equivalent to micrograms per liter (µg/l).NR - Not listed in State or Federal drinking water regulations.NA - Not applicable to specific test method or test parameter.

All units in (mg/l) or Parts per Million (PPM) unless otherwise indicated.

rTotal Hardnesst SecondaryStandard.Non-enforceableguidelinesregulatingcontaminantsthatmaycausecosmeticoraestheticeffectsindrinkingwater.† Set by California Dept. of Health Services