Subject: Project Quality Objective Question Q.1- Contracting project work has long been the norm in the _______ industry Telecommunications Financial Insurance Construction Correct Answer : Construction Q.2- Advantages of outsourcing project work may likely include all of the following except? Shortened project completion Reduced costs Higher level of expertise Reduced conflict Correct Answer : Reduced conflict Q.3- Key practices in partnering relationships include: Single project contracting Goals and objectives are similar Access to each other\'s organizational resources Both B and C are correct Correct Answer : Access to each other\'s organizational resources Q.4- Which of the following is part of the traditional project process? Structured communications Long-term commitment Total company involvement Both A and B are correct
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Subject: Project Quality
Objective Question
Q.1- Contracting project work has long been the norm in the _______ industry
Telecommunications
Financial
Insurance
Construction
Correct Answer : Construction
Q.2- Advantages of outsourcing project work may likely include all of the following
except?
Shortened project completion
Reduced costs
Higher level of expertise
Reduced conflict
Correct Answer : Reduced conflict
Q.3- Key practices in partnering relationships include:
Single project contracting
Goals and objectives are similar
Access to each other\'s organizational resources
Both B and C are correct
Correct Answer : Access to each other\'s organizational resources
Q.4- Which of the following is part of the traditional project process?
Structured communications
Long-term commitment
Total company involvement
Both A and B are correct
Correct Answer : Structured communications
Q.5- Which of the following did the state of Ohio do before starting a bond-financed
school construction project?
Create a specific RFP (request for proposal)
Have a dress rehearsal
Reviews the performance of contractors on past projects
Both A and C are correct
Correct Answer : Have a dress rehearsal
Q.6- In the Snapshot from Practice "Strategies for Communicating with Outsourcers,"
which of the following was not one of the suggested strategies?
Recognize cultural differences
Use a translator to make sure everyone understands
Choose the right words
Confirm your requirements
Correct Answer : Use a translator to make sure everyone understands
Q.7- The result of teambuilding among the project's participants is a:
Signed contract
Legal partnership agreement
Project plan
Partnering charter
Correct Answer : Partnering charter
Q.8- Among the many advantages for establishing long-term partnerships are:
Reduced administrative costs
Improved performance
Improved communication
all of the above
Correct Answer : all of the above
Q.9- Teambuilding between partners should:
Include engineers, architects, lawyers, specialists and other staff
Be facilitated by an outside consultant
Not take more than one day
A and B are both correct
Correct Answer : A and B are both correct
Q.10- In the Snapshot from Practice dealing with the Value Engineering Awards
program, which branch of the U.S. government was involved?
Department of Defense
Department of Commerce
Department of Transportation
N.A)S.A
Correct Answer : Department of Defense
Q.11- Customer satisfaction can be quantified by:
Perceived performance divided by actual performance
Actual performance divided by expected performance
Perceived performance divided by expected performance
Actual performance divided by perceived performance
Correct Answer : Perceived performance divided by expected
performance
Q.12- In the research highlight on IT project managers, which of the following was
not one of the roles taken by project managers?
Entrepreneur
Politician
Friend
Auditor
Correct Answer : Auditor
Q.13- Which of the following is not one of the elements of good negotiation?
Be hard on the problem, soft on the people
Conflict on a project can be good
Negotiation is not a contest
All of these are elements of good negotiation
Correct Answer : All of these are elements of good negotiation
Q.14- Which of the following is reflected in the saying "Let anger fly out the
window"?
Separate people from the problem
Be honest
Focus on interests, not positions
Invent options for mutual gain
Correct Answer : Separate people from the problem
Q.15- The dovetailing technique is used in which of the following keys to good
negotiation?
Separate people from the problem
Be honest
Focus on interests, not positions
Invent options for mutual gain
Correct Answer : Invent options for mutual gain
Q.16- A project monitoring system involves all of the following except:
Determining what date to collect
Determining how, when, and who will collect the data
Adjusting the data
Analysis of the data
Correct Answer : Adjusting the data
Q.17- Adequate project controls have the advantage(s) of:
Holding people accountable
Prevents small problems from getting large
Keeping focus
A, B, and C are all correct
Correct Answer : A, B, and C are all correct
Q.18- The second step in the project control process of the measurement and
evaluation of project performance is to:
Review the baseline plan with top management
Analyze inputs to control system
Compare plan against actual
Measure progress and performance
Correct Answer : Measure progress and performance
Q.19- In monitoring project time (schedule) performance actual performance should
be compared to:
Budgets for the current year
Top management\'s targets
Project network schedule derived from the WBS/OBS
Progress on similar past projects
Correct Answer : Project network schedule derived from the WBS/OBS
Q.20- An Earned Value System used to monitor project progress includes comparison
of
Actual costs versus budget
Schedule progress versus plan
Quality progress versus plan
Both A and B are correct
Correct Answer : Both A and B are correct
Q.21- The cost variance for a project is calculated by:
EV-AC
AC-SV
PV-EV
CU-EV
Correct Answer : EV-AC
Q.22- Baseline project budgets are derived from:
The organization\'s overall budget
Time-phasing the work packages
Top management directions
Both A and C are correct
Correct Answer : Time-phasing the work packages
Q.23- Generally the method for measuring accomplishments centers on comparing
Earned value with the expected schedule value
Earned value with the actual costs
Actual costs with budgeted costs
Both A and B are correct
Correct Answer : Both A and B are correct
Q.24- Which of the following are required to assess the current status of a project
using the earned-value cost/schedule system?
BAC, EAC, and ETC
VAC, EAC, and BAC
CV, SU, and BAC
PV, EV, and AC
Correct Answer : PV, EV, and AC
Q.25- Which of the following methods will measure the scheduling efficiency of the
work accomplished to date?
SV/CV
EV/PV
EV/AC
AC/SV
Correct Answer : EV/PV
Q.26- Scope creep affects:
The organization
The project team
The project suppliers
all of the above
Correct Answer : all of the above
Q.27- Small refinements that eventually build to be major changes are known as:
Project erosion
Scope creep
Specification adjustments
Specification refinements
Correct Answer : Scope creep
Q.28- The percent complete index that looks at percent complete in terms of actual
amounts is calculated by which of the following?
EV/BAC
(EV-PV)/BAC
AC/EAC
(EV-AC)/BAC
Correct Answer : AC/EAC
Q.29- Which of the following is not true regarding scope creep?
It is common late in projects
It is frequently unnoticed until time delays or cost overruns are observed
It wears down team motivation and cohesiveness
Project suppliers resent frequent changes
Correct Answer : It is common late in projects
Q.30- The content of the final report typically includes the following topics:
Lessons learned
Review and analysis
Recommendations
All the above are correct
Correct Answer : All the above are correct
Q.31- Many projects will fail because of circumstances beyond the control of the
project team is called:
Normal
Premature
Perpetual
Failed Project
Correct Answer : Failed Project
Q.32- In the Snapshot from Practice, New Balls Goes Flat in NBA, is an example of a
project gone wrong when the _______ is/are not consulted.
Manufacturer
Equipment and facilities managers
End-users
Project manager
Correct Answer : End-users
Q.33- Information on the project type, size, number of staff, and technology level
would be included in which section of the audit report?
Analysis
Recommendations
Classification of project
Lessons learned
Correct Answer : Classification of project
Q.34- Project mission and objectives, procedures and systems used, and organization
resources used typically appear in the _____ section of the final project report.
Analysis
Recommendations
Classification of project
Lessons learned
Correct Answer : Analysis
Q.35- The section of the final project report that new project teams are likely to find
most useful is the:
Analysis
Recommendations
Classification of project
Lessons learned
Correct Answer : Lessons learned
Q.36- Corrective actions that should take place (such as shifting to more resilient
building material) would typically appear in the _____ section of the final project
report.
Analysis
Recommendations
Classification of project
Lessons learned
Correct Answer : Recommendations
Q.37- The most common circumstance for project closure is:
Premature completion with some features eliminated
Project completion meeting costs, schedule, and quality
Project completion after modification of costs, schedule, or quality
Project termination due to technical difficulties
Correct Answer : Project completion after modification of costs, schedule,
or quality
Q.38- Project closures can fall into all of the following categories except:
Premature
Perpetual
Failed
All of these are categories for project closure
Correct Answer : All of these are categories for project closure
Q.39- In the Research Highlight, Chaos: Software Projects, the criterion which was
deemed the most important for project success was
Realistic expectations
Hard-working, focused staff
User involvement
Proper planning
Correct Answer : Proper planning
Q.40- ____________ begins with a review of the strategic intent of the project,
selection criteria, project charter, project objectives, project scope, and acceptance
criteriA)
Process Review
Project Overview
Analysis
Recommendations
Correct Answer : Process Review
Q.41- More and more companies are discarding the traditional superior-subordinate
performance feedback process and replacing it with:
Critical incidences review
Management by objectives
The 360-degree feedback
Both B and C are correct
Correct Answer : Critical incidences review
Q.42- In organizations where projects are managed within a ____________, the team
member's area manager, not the project manager, is responsible for assessing
performance.
Functional organization
Matrix organization
Flat organization
Both A and C are correct
Correct Answer : Functional organization
Q.43- Performance evaluations of project teams should:
Provide the basis for individual development
Provide the basis for participation on future projects
Provide the basis for salary increases
Both A and C are correct
Correct Answer : Both A and C are correct
Q.44- McDonald's is creating a multinational distribution system for all of its foreign
and domestic subsidiaries. The project manager is from the corporate headquarters
and he manages teams from each of the countries involved. The project would be
classified as
Global
Overseas
Local
Domestic
Correct Answer : Global
Q.45- The major issues dealing with international project management include all of
the following except:
Selection and training of personnel for international projects
Foreign currency exchange rates
Location of international expansion
Environmental factors
Correct Answer : Foreign currency exchange rates
Q.46- The growing presence of the Russian Mafia has discouraged many foreign
firms from setting up operations in the former Soviet Union. This is an example of
which of the following environmental factors?
Security
Economic
Cultural
Legal/political
Correct Answer : Security
Q.47- An information systems specialist reported that his performance on a project in
Northern Sweden declined due to sleep deprivation during the summer months in
which there was 20 hours of daylight each day. This is an example of which of the
following environmental factors
Cultural
Legal/political
Geographic
Economic
Correct Answer : Geographic
Q.48- Needs for a project could include telecommunications, transportation, power,
and availability of technically skilled talent. This is an example of which of the
following environmental factors?
Geographic
Infrastructure
Economic
Legal/political
Correct Answer : Infrastructure
Q.49- Which of the following can help a project manager to digest, clarify, and
understand the factors leading to the selection of a specific project?
Risk matrix
Priority matrix
Responsibility matrix
Gantt chart
Correct Answer : Risk matrix
Q.50- American project managers have earned a reputation abroad for being very
good at understanding technology but not good at understanding:
Cultures
People
Local traditions
Local business practices
Correct Answer : People
Q.51- Kluckhohn -Strodtbeck's cross-cultural framework includes all of the following
except
Perception of God
Relation to nature
Time orientation
Basic nature of people
Correct Answer : Perception of God
Q.52- The Hofstede framework includes all of the following dimensions except:
Masculinity-feminity
Uncertainty avoidance
Power distance
All of these are included in the Hofstede framework
Correct Answer : All of these are included in the Hofstede framework
Q.53- The significance of personal relationships has created a system in which
Mexicans are obligated to give preference to relatives and friends when hiring,
contracting, procuring, and sharing business opportunities. This system is referred to
as:
Manana
Gringo
Compadre
Quid pro quo
Correct Answer : Compadre
Q.54- Which of the following is not contained in the Assessment Matrix Project Site
Selection?
Political stability
Worker skill, supply
Infrastructure
Utilities
Correct Answer : Utilities
Q.55- Which of the following is not true for French values?
They value punctuality
Great importance is placed on neatness and taste
The French are easy to negotiate with
French managers see work as an intellectual exercise
Correct Answer : The French are easy to negotiate with
Q.56- A sense of frustration in not being understood is typical of which of the
following stages of culture shock?
Honeymoon
Gradual adjustment
Irritability and hostility
Repatriation
Correct Answer : Honeymoon
Q.57- When you begin to lose confidence in your abilities to communicate and work
effectively in the different culture, you are in which of the following stages of culture
shock?
Honeymoon
Gradual adjustment
Irritability and hostility
Repatriation
Correct Answer : Irritability and hostility
Q.58- Which film project was reviewed in a Snapshot from Practice?
The Godfather
Star Wars
Hearts of Darkness
Apocalypse Now
Correct Answer : Apocalypse Now
Q.59- A Project office ______________.
Consists of all the personnel who work for the project.
Consists of the entire project team.
Is intended to assist the project manager in carrying out his duties.
Consist of a part of the project team only.
Correct Answer : Is intended to assist the project manager in carrying out
his duties.
Q.60- Replacing worn out with new equipment to reduce operating costs, increase the
yield, and improve quality is _________________.
Mandatory Investment
Replacement Investment
Expansion Investment
Diversification Investment
Correct Answer : Replacement Investment
Q.61- A capital expenditure required to comply with statutory requirement is known
as________.
Mandatory Investment
Replacement Investment
Expansion Investment
Diversification Investment
Correct Answer : Mandatory Investment
Q.62- Aiming at producing new product or services or entering into new geographical
areas is ______________.
Mandatory Investment
Replacement Investment
Expansion Investment
Diversification Investment
Correct Answer : Diversification Investment
Q.63- The amount of time an activity can be delayed and yet not delay the project is
termed
Total slack
Free slack
Critical float
Float pad
Correct Answer : Total slack
Q.64- An item on a project network is Design Software Completed. This is best
described as a(n)
Event
Path
Activity
Node
Correct Answer : Event
Q.65- Which of the following represents an activity on an AON project network?
An arrow
A line
A node
Both A and B are correct
Correct Answer : A node
Q.66- Project costs are typically viewed from all of the following except:
Scheduled
Sunk
Actual
Committed
Correct Answer : Sunk
Q.67- Increasing the capacity to cater to a growing demand is known as
____________.
Mandatory Investment
Replacement Investment
Expansion Investment
Diversification Investment
Correct Answer : Expansion Investment
Q.68- Developing new products and processes which would sharpen the technological
edge of the firm is__________.
Mandatory Investment
R&D Investments
Expansion Investment
Diversification Investment
Correct Answer : R&D Investments
Q.69- _______________ represents a catch-all category that includes items like
interior decoration, recreational facilities, and landscaped gardens.
Mandatory Investment
R&D Investments
Miscellaneous Investment
Diversification Investment
Correct Answer : Miscellaneous Investment
Q.70- Analyzing the aggregate demand for the proposed product and the market share
of the product is known as ___________.
Technical Analysis
Market Analysis
Financial Analysis
Economic Analysis
Correct Answer : Market Analysis
Q.71- Analyzing the technical and engineering aspects of a project is
______________.
Technical Analysis
Market Analysis
Financial Analysis
Economic Analysis
Correct Answer : Technical Analysis
Q.72- Analyzing whether the project will meet the servicing debt and satisfy the
return expectations of those who provide the capital is known as ___________.
Technical Analysis
Market Analysis
Financial Analysis
Economic Analysis
Correct Answer : Financial Analysis
Q.73- ____________ is referred to as social cost and benefits of a project.
Technical Analysis
Market Analysis
Financial Analysis
Economic Analysis
Correct Answer : Economic Analysis
Q.74- Analyzing the likely damage caused by the project to the environment is called
as ______________.
Technical Analysis
Market Analysis
Financial Analysis
Ecological Analysis
Correct Answer : Ecological Analysis
Q.75- Capital budgeting is a complex process which may be divided into six broad
phases as follows.
Planning, Analysis, Selection, Financing, Implementation and Review
Financing, Planning, Analysis, Selection, Implementation and Review
Selection, Planning, Analysis, Financing, Implementation and Review
Implementation, Planning, Analysis, Selection, Financing and Review