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Presented by
Gajaba Perera Gunawardena
Management Consultant
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A project is a temporary endeavorundertaken to create a unique
product or service of pre-definedquality within a specific timeframe and a budget
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Project quality management includes the processrequired to ensure that the project satisfies theneeds for which it is undertaken.
PQM includes all the activities of the overallmanagement function that determine the qualitypolicy, objectives, and responsibilities andimplement them within the quality system.
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QUALITY PLANING
QUALITY ASSURANCE
QUALITY CONTROL
These processes interact with each other as wellas with the processes of other knowledge areas
Each process involves an effort of one or moreindividual or group of individuals based on theneed of the project.
Each process occurs at least once in every projectphase during the project life cycle.
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Q. What is Quality Planning ?
A. Quality Planning is identifying which quality
standards are relevant to the project anddetermining how to satisfy them
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Q. What is Quality Assurance
A. Quality assurance is evaluating theoverall project performance on a regularbasis to provide a confidence that the projectwill satisfy the relevant quality standards.
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Q. What is Quality Control
A. Quality Control is the monitoring ofspecific project results to determine if theycomply with the relevant quality standardsand identifying ways to eliminate causes of
unsatisfactory performance.
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the systematic management ofdeviations to achieve objectivesin the optimum levels of
productivity ensuring the desiredquality in a high risk anduncertain environment
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ScopeManagement
IssuesManagement
TimeManagement
RiskManagement
CostManagement
CommunicationsManagement
QualityManagement
Identifying
Planning
Implementing
Closing
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1. Distortion of the Concept of ProjectQuality Management
2. Constant change in the projectScope
3. Quality of the Deliverable:
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4. Proliferation of the work load withoutproviding resources
5. Absence of Project Monitoring Tools
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The objective of Project management is the systematic management ofchanges/ deviations to achieve objectives in the optimum levels ofproductivity ensuring the desired quality in a high risk and uncertainenvironment.Project Quality Management
It is a mandatory prerequisite to recognize and accept the need to integratequality management with the three key constraints.
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Be vigilant of managing deviations/changes to prevent t drifting towardsfirefighting, than managing. The need to recognize quality in respect of allactivates and processes leading to the production of the deliverable is not aconvenient option but a mandatory prerequisite for successful projectmanagement.
The main problem in Project Management arises from change of scope.The challenge of the project management is to manage such change interms of constraints and the snowballing effect. .
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The term Quality, should not be narrowly construed to mean the qualitystatus of the deliverable. It should encompass the total outcomes of theproject life cycle and processes. Quality Management is a reiterative processrunning through and across the project life cycle.
Responsibility of quality assurance should not be left to the contractor. TheConsultant should be made contractually responsible for administering g the
quality assurance plan.
Project management should establish a dedicated unit to evaluate and monitorConsultants performance than being obsessed with chasing the Contractor.
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The Project Management, as much as possible, should guard againstproliferation of the workload at the instance of the funding agency.
Project Management, or otherwise, in the final analysis, management means
problem solving and decision making.Therefore, an effective manager should be prepared to accept the abovechallenges.
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