Project Management in Implementing Best Practice Guidelines · Develop Project Management Plan Scope Management Plan Time Management Plan Cost Management Plan Quality Management Plan
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Long-Term Care Best Practice Coordinator for Waterloo Wellington LHIN Long-Term Care Best Practices Program
Registered Nurses’ Association of Ontario (RNAO)
June 10 2015
Introductions in the group Project management
related experience
- Project lead
- Project coordinator
- Project team member
- Not sure
- None
- Other
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Area of work
• Acute Care
• Rehab
• Family health
• Public Health
• Community
• Long-term Care
• Academia
• Other
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Objectives • Describe the role of project management in Best
Practice Guideline Implementation.
• Provide an understanding of the principles and techniques of project management to enhance best practice guideline implementation
• Overview of project management processes, tools, and resources for best practice guideline implementation
• Utilize tools relevant to projects of participants: Project Charter, Communication Plan, Risk Register, Project Planner
Group participation
• Share experiences in activities
• Ask questions
• Seek clarification
• Speak one at a time
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Pre-work Sharing • Identify an opportunity you would like to work on at the project
management workshop to support your organization. It may be an situation to improve the quality of care in a specific clinical topic, or a change to manage an area of risk by using Best Practice Guidelines.
The following will help guide you:
What is the issue ?
Why is it an issue ?
What is your goal to improve the quality or manage the risk ?
How do you plan to achieve it ?
When do you plan to achieve it ?
Who should be involved ?
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Learning materials Project Management materials in workbook:
1. PM process groups and knowledge area mapping
2. Gap Analysis worksheet Sample
3. Project Charter Template
4. Business case development checklist
5. Stakeholder Analysis Grid
6. Action Plan Template
7. Template for Communication Plan
8. Template for Risk Register
9. Project Planner
10. Presentation on usb
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BPG Implementation Toolkit • Picture Developed by RNAO to
maximize the potential of BPGs, through systematic and well-planned implementation in health care settings.
• Globally recognized standards and certifications,
collaborative communities, extensive research program,
professional development opportunities (PDU’s)
From PMI to you
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PM Body of Knowledge
• 5 process groups
• 10 knowledge areas
• 47 processes
• PM BOK 5 th edition
• Guide in Project Management
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Project Manager
guides the project
from its beginning
through to closure.
Photograph by Shaila Aranha on Culham Trail, Mississauga.
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What is a Project ?
Definition:
• Temporary endeavor undertaken to create a unique product, service or result, with a definite beginning and end.
• A project outcome:
– A product
– A service
– A document
• Resources
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Interrelationship • Portfolio
• Program
• Projects
• Initiatives
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Role of the Project Manager
Manage the project
to meet project deliverables.
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Managing projects successfully
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Role of the Project Manager
• Leads and directs the project
• Integrates all project components into a whole
• Creates a project plan that is realistic
• Leads the project utilizing management and leadership skills 17
• Communicates with team, stakeholders and manages stakeholder expectations • Protects the project • Say ‘no’ when necessary • Is accountable for the project • Understands and enforces professional and social responsibility
5 Process Groups
Initiating Planning Executing Monitoring
& Controlling
Closing
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Process Interaction
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10 Knowledge Areas • Integration Management
• Scope Management
• Time Management
• Cost Management
• Quality Management
• Human Resource Management
• Communication Management
• Risk Management
• Procurement Management
• Stakeholder Management
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5 Process Groups
Initiating Planning Executing Monitoring
& Controlling
Closing
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Initiating
‘Start’
•Project approval process
•Understand the business case
•Develop project charter
•Identify stakeholders and develop stakeholder management strategy
Gap Analysis Worksheet: Prevention of Falls and Fall Injuries in the Older Adult – Revised August 2011 . http://ltctoolkit.rnao.ca/resources/falls#Risk-Assessment-Tools
Stakeholders • An individual or group and/or organization with a vested
interest in your project who will be directly or indirectly affected by your project.
• Internal Stakeholders: within your organization
• External Stakeholders: outside the organization
• Interface Stakeholders: across organizational and environmental boundaries
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Keep to High Level Risks
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Activity: Project Planner
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Activity: Develop Project Charter
• Refer to project charter
template in your workbook.
• Start working on the document for your specific project.
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5 Process Groups
Initiating Planning Executing Monitoring
& Controlling
Closing
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Planning
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Planning
‘Plan’
•Develop project management plan which includes:
•Project Management Process
•Baselines
•Knowledge Area Plans
•Other Plans
•Kick off
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Planning
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Develop Project Management Plan Scope Management Plan Time Management Plan Cost Management Plan Quality Management Plan Human Resource Management Plan Communication Management Plan Risk Management Plan Procurement Management Plan Stakeholder Management Plan
Scope Management Plan
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Plan Scope Management Plan: Plan
Collect
Requirements
Define
Scope
Create
Work Breakdown
Structure
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Time Management Plan
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Plan Schedule Management
Define
Activities
Sequence
Activities
Estimate
Activity
Resources
Estimate
Activity
Durations
Develop
Schedule
Cost Management Plan
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Plan Cost Management: Plan
Estimate
Costs
Determine
Budgets
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Expense Worksheet
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Toolkit: Implementation of Best Practice Guidelines Second edition: Expense Worksheet http://rnao.ca/bpg/resources/toolkit-implementation-best-practice-guidelines-second-edition
Toolkit: Implementation of Best Practice Guidelines Second edition: Expense Worksheet http://rnao.ca/bpg/resources/toolkit-implementation-best-practice-guidelines-second-edition
Toolkit: Implementation of Best Practice Guidelines Second edition:
www.rnao.ca RNAO Toolkit: Implementation of Best Practice Guidelines. 2012. Second edition. Pg 40
Stakeholder Scenario Worksheet
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Toolkit: Implementation of Best Practice Guidelines Second edition: Expense Worksheet http://rnao.ca/bpg/resources/toolkit-implementation-best-practice-guidelines-second-edition
Toolkit: Implementation of Best Practice Guidelines Second edition: Expense Worksheet http://rnao.ca/bpg/resources/toolkit-implementation-best-practice-guidelines-second-edition
Toolkit: Implementation of Best Practice Guidelines Second edition:
• Google images. Retrieved from https://images.google.com/
• Project Management. Retrieved from http://www.projectmanagement.com/projects
• Project Management Institute, Inc. (2013). A guide to the project management body of knowledge (PMBOK Guide) 5th Ed. Pennsylvania, United States of America: Project Management Institute, Inc.
• Project Management Institute. Retrieved from http://www.pmi.org/
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References • Registered Nurses’ Association of Ontario (2012). Toolkit: Implementation of
Best Practice Guidelines. 2nd edition. Toronto, Canada: Registered Nurses’ Association of Ontario. Retrieved from http://rnao.ca/bpg/resources/toolkit-implementation-best-practice-guidelines-second-edition
• Registered Nurses’ Association of Ontario (2013). Developing and Sustaining Nursing Leadership 2nd edition. Toronto, Canada: Registered Nurses’ Association of Ontario. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership
• Registered Nurses’ Association of Ontario. (2011). Gap Analysis Worksheet. Falls and prevention of fall injuries in the older adult. Toronto, Canada. Retrieved from http://ltctoolkit.rnao.ca/resources/falls#Risk-Assessment-Tools.