Project Design, Implementation and Management Debra Adams FAD Senior Economist
• Why are these elements of the reform process so important?
• What is involved?• Inputs• Outputs• Enablers
• How can authorities do them better?• How can technical assistance help?
Project Design
Project Implementation
Project Management
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Outline of presentation
• Define scope of reform – incremental or transformational• What is the “project”?• Determine prioritization and sequencing • Develop details of reform program
• Identify specific areas for intervention• Define outcomes• Establish milestones and key indicators of success• Identify risks and mitigation strategies
• Identify resource requirements, including TA needs
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Project Design: Key Tasks
• Baseline diagnostic reports on current performance and areas for improvement
• Senior management seminars etc on strategy, objectives, outcomes
• Assignment of full time team to undertake the design work
• Extensive stakeholder consultation – internal and external – to identify strategic direction and ways to address the areas for improvement
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Project Design: Key Inputs
• Approved strategic reform plan• Approved medium terms reform plans• Key outcomes and indicators • Resource requirements • Budget approval• Communications plan
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Project Design: Key Outputs
• Establish reform governance framework • Design reform agenda and implementation calendar• Develop and implement communication plan• Assign and mobilize resources • Identify TA needs• Operationalize reforms into daily business• Continue to carry out regular business
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Project Implementation: Key Tasks
• Strategic reforms plan• Medium term reform plan• Assignment of full time reform team• Resource requirements• Key outcome and indicators• Key stakeholder consultations on detailed actions plans
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Project Implementation: Key Inputs
• Reform governance framework• Project management – project managers, project teams, reform office,
reference group • Monitoring and evaluation
• Detailed action plans and timetables• Allocated budget• Communication plan
External Representation
Project Owner Project Owner SUPPORT
FUNCTIONS
Project Owner TAX OPERATIONS &
COMPLIANCE
REFORMPROGRAM DIRECTOR
Project Manager Project Manager Project Manager SUPPORT
FUNCTIONSPROGRAM
OFFICE SUPPORT TEAM
REFORMSTEERING
COMMITTEE
PROGRAMIMPLEMENTATION
COMMITTEE
PROJECTTEAMS
PROJECT/ PROGRAMSPONSOR DIRECTOR
GENERAL
INFORMATION TECHNOLOGY
REFORMTAX OPERATIONS &
COMPLIANCEINFORMATION TECHNOLOGY
Project Team
Project Team
Project Team
CONSULTANTS
REFERENCE GROUPS8
Project Implementation: Key Outputs
• Prepare periodic progress reports • High level monitoring of reform execution and results • Continuous monitoring of strategic and operational
performance • Prepare annual reports • Undertake internal reviews of progress and results• Undertake taxpayer surveys to determine change/impact• Conduct independent (external) reviews of progress an
results• Prepare final assessment of project achievements
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Project Management: Key Tasks
• Reform governance framework • Action plans and timetables • Period external reviews• Independent (external) evaluations• Key stakeholder consultations
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Project Management: Key Inputs
• Progress reports• Updated action plans, timetables, communication plans and budget• Regular internal reviews• Annual reports• Taxpayer survey reports • Stakeholder feedback reports• External review and evaluation reports BGD
BEN
BOL (M3,6)BOL (M4)
BDI
CPV (M3) CPV (M4)
CPV (M8)
EAC
ETH (M6)
ETH (M7)
ETH (M9)
GNBHTI (M3)
CIV
LBR (M4)
LBR (M5,6,7)
MLI
MRT (M4,5)
MRT (M6)
MRT (M8)
MMR (M1)
MMR (M2,3,4,5)
MNG
NPL
PRY
SEN1
SEN2 (M4,5,6)
SEN2 (M8)
WAEMU (M1)WAEMU (M3)
SWZ (M4)
SWZ (M5)
SWZ (M6)
1.0
2.0
3.0
4.0
6 12 18 24 30 36 42 48 54 60
Proj
ect S
core
Project Age In Months*
Classification of projects by perfomance and age
* Project age as of end of FY16 for active projects; age at completion for completed projects/ modulesSEN 1: 2012 - 2015; SEN2: 2015 - 2017
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Project Management: Key Outputs
• Political support and approval• Leadership and management commitment and
capacity• A visible leader or “champion”• Reform ownership – at all levels• Staff capacity and time• Communication• Stakeholder engagement• Governance framework • Resource availability• Targeted and coordinated TA
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Project Design – Implementation – Management: Enablers
• Use throughout the project process from diagnosis to management • Request a sufficient amount • Target it appropriately - at skills and institutional capacity gaps • Make sure it is responsive and flexible • Avoid delegation of reforms to TA providers• Actively coordinate the TA
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Technical Assistance