Prince William SHRM It’s a Matter of Style! Save time, money and effort… Look Beyond Technical Competence When Recruiting in Today’s Market Katharine Giacalone.

Prince William SHRMIt’s a Matter of Style!

Save time, money and effort…Look Beyond Technical Competence When

Recruiting in Today’s Market

Katharine Giacalone

The Corporate Nanny™

May 2, 2012

© 2011 Giacalone and Associates LLC

Agenda

In this workshop we will:

• Assess your Playground Personality© and Who’s Who in the interview seat

• Use the “hiring formula for success”

• Catch the signals - listen to the words & watch

• Describe your Company’s culture – the truth!

• Practice reframing your current interview questions

©2011 Giacalone and Associates LLC

Meet The Corporate Nanny™

Think of an interview question(s) that

• Work for you? or

• Don’t work for you?

Let’s talk.

Let’s put them aside and see if we can rewrite them at the end of the workshop!


Hiring Formula for Success

Apply the rule:

Technical Skills + Candidate’s Style + Match to Company Culture =

Successful Candidate

Assuming technical competence…now what?


Break “The Golden Rule…”

“Treat others as you would have them treat you.”

AND, REPLACE IT WITH

“Communicate with others the way THEY would like to be communicated with, not how YOU like to be communicated with!!!”


Being self-aware is key!


What type of kid were you on the elementary school playground?

Let’s take a look…

How do you see yourself?

I:

1. Need to make sure everyone is ok2. Collaborate with everyone3. Need to build trust4. Appreciate communication5. Am loyal to my staff and company


I:

1. Am seen and heard2. Am action-oriented3. Fun to be with4. Hate routine5. Like to be in the moment

I:

1. Value education, intellect and competence

2. Operate from my gut3. Am seen as the subject matter expert4. Like to offer my opinions5. Think I know it all

I:

1. Like to manage by scheduling2. Create and use timelines3. Am extremely dependable and reliable4. Am decisive5. Sometimes nitpick the issues

Introduction of Playground Personalities©

Peacemakers appreciate communication and collaboration. How do you spot a Peacemaker? If you are in a meeting, and a staff member’s eyes start to bulge when two other staff members are having a disagreement – that’s a clue!


Revolutionaries hate routine and schedules and prefer to adapt to the moment at hand. If you are talking to a Revolutionary you’ll know it – because you’ll find yourself saying “Where did that come from?”

Steamrollers are smart, highly opinionated and can solve complex problems. You know you are working with a Steamroller when they take the opposing view point and keep the ideas floating at 30 feet instead of on the ground!

Organizers are highly structured and decisive. If a staff member comes to a meeting with charts, Excel spreadsheets, colored coded paper – make no mistake, you are working with an Organizer!

Let’s talk…

• What “pops” out for you?

• What are the upsides/downsides of each description?

• How can this relate to interviews?


Who’s Who?

Apply the rule:

Application + Observation + Listening = Accurate Assessment of Who’s Who


Who’s Who?


The Peacemaker Needs to make sure

everyone is okay

The RevolutionaryHates routine and

prefers to act now and ask for forgiveness

later

The OrganizerLives by scheduling,

timelines & lists

The SteamrollerValues education,

intellect & competence

Who’s Who? – Watch Closely…


The Peacemaker Polite; makes

definite eye contact

The RevolutionaryVivid responses;

may even tell a joke

The OrganizerProvides clear

examples; is exact

The SteamrollerComplex answers;

tells a story

Who’s Who? – Listen Up!


The Peacemaker I feel…

The RevolutionaryI don’t like…

The OrganizerI think…

The SteamrollerI believe…

Who is sitting in the interview seat?


The Peacemaker Affiliation

The RevolutionaryAction

The OrganizerStructure

The SteamrollerMeaning

Clues from Candidates’ Answers – Don’t Miss Them!


Peacemakers - includes people and

makes it personal

Revolutionaries - makes it short, action-

oriented and to the point

Organizers -identifies points using

bullets and short phrases

Steamrollers - thinks big picture and

doesn’t ask many questions

Some Company Cultures…

• Performance mgt systems

• Management styles• Accessibility to

leadership• Decision making

processes• Entrepreneurial

spirit

• Degree of customer focus

• Innovation & creativity

• Speed to market• Level of risk taking • More????


Recognizing Company Cultures

Spend the time observing your company’s behaviors, values and norms.

Reflect on the “what” & “how” questions: What is it like to work here?How do things get done here?

Acknowledge the company culture and it’s Playground Personality!


Slogans - Let’s Practice

©2011 Giacalone and Associates LLCFedEx Kinko's Slogan

Knowing Who’s Who + Company Culture…now what?

Your Mission: Figure out if the candidate’s Playground Personality matches the company culture --- on your feet!

For example:

If you know your company is entrepreneurial and the candidate appears to be an Organizer – how can you reframe an interview question to get more from the candidate?


Knowing Who’s Who + Company Culture…now what?

Your Mission: Figure out if the candidate’s Playground Personality matches the company culture --- on your feet!

For example:

If you know your company is routine and has a set pace, i.e., manufacturing and the candidate appears to be a Revolutionary – how can you reframe an interview question to get more from the candidate?


Your Turn

Let’s talk about the interview questions that you want to rewrite…

Current question:

New question:

Let’s discuss!


Ask The Corporate Nanny™


Thank You & Good Luck!

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Prince William SHRM It’s a Matter of Style! Save time, money and effort… Look Beyond Technical Competence When Recruiting in Today’s Market Katharine Giacalone.

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