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    Prentice Hall, 2000 Chapter 1 1

    Definition ofDefinition of

    Strategic ManagementStrategic Management

    Strategic ManagementStrategic ManagementThat set of managerial decisions and actionsThat set of managerial decisions and actions

    that determines the longthat determines the long--run performance of arun performance of a

    corporationcorporation

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    Prentice Hall, 2000 Chapter 1 2

    PRESENTATIONONPRESENTATIONON

    STRATEGIC MANAGEMENTSTRATEGIC MANAGEMENT

    BY HASEEB & IRFANBY HASEEB & IRFAN

    CLASS NO 27, 21CLASS NO 27, 21

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    Prentice Hall, 2000 Chapter 1 3

    B

    enefits of Strategic ManagementB

    enefits of Strategic Management

    Clearer sense of strategic visionClearer sense of strategic vision

    Sharper focus on what is strategically importantSharper focus on what is strategically important

    Improved understanding of rapidly changingImproved understanding of rapidly changing

    environmentenvironment

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    Prentice Hall, 2000 Chapter 1 4

    Three Key Strategic QuestionsThree Key Strategic Questions

    Where is the organization now?Where is the organization now?

    If no changes are made, where will theIf no changes are made, where will the

    organization be in one, two, five or ten years?organization be in one, two, five or ten years?

    Are the answers acceptable?Are the answers acceptable?

    If the answers are not acceptable, what specificIf the answers are not acceptable, what specific

    actions should management undertake? Whatactions should management undertake? Whatare the risks and payoffs involved?are the risks and payoffs involved?

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    Prentice Hall, 2000 Chapter 1 6

    L

    earningL

    earningO

    rganizationO

    rganization

    An organization skilled at creating, acquiring,An organization skilled at creating, acquiring,

    transferring knowledge, and at modifying itstransferring knowledge, and at modifying its

    behavior to reflect new knowledge and insightsbehavior to reflect new knowledge and insights

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    Prentice Hall, 2000 Chapter 1 7

    Composition ofComposition of

    Strategic ManagementStrategic Management

    Strategic Management is Composed ofStrategic Management is Composed of1.1. Environmental scanningEnvironmental scanning

    2.2. Strategy formulationStrategy formulation

    3.3. Strategy implementationStrategy implementation

    4.4. Evaluation and controlEvaluation and control

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    Prentice Hall, 2000 Chapter 1 8

    Basic Elements of the StrategicBasic Elements of the StrategicManagement ProcessManagement Process

    Evaluationand

    Control

    StrategyImplementation

    EnvironmentalScanning

    StrategyFormulation

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    Prentice Hall, 2000 Chapter 1 9

    Evaluation

    and Controland Control

    Strategic Management ModelStrategic Management Model

    StrategyFormulation

    StrategyImplementation

    Mission

    Objectives

    Strategies

    Policies

    Feedback/Learning

    Environmental

    Scanning

    Societal

    Environment

    General Forces

    Task

    Environment

    Industry Analysis

    Structure

    Chain of Command

    Resources

    Assets, Skills

    Competencies,

    Knowledge

    Culture

    Beliefs, Expectations,

    Values

    Reason for

    existence

    What results

    toaccomplish

    by when Plan to

    achieve the

    mission &

    objectives Broad

    guidelines for

    decision

    making

    Programs

    Activities

    needed to

    accomplish

    a plan

    Budgets

    Cost of theprograms Procedures

    Sequence

    of steps

    needed to

    do the job

    Process

    to monitor

    performance

    and take

    corrective

    action

    Performance

    External

    Internal

    Evaluation

    and Control

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    Prentice Hall, 2000 Chapter 1 10

    Environmental VariablesEnvironmental Variables

    Societal Environment

    Economic

    Forces

    Technological

    Forces

    Political-Legal

    Forces

    SocioculturalForces

    InternalEnvironment

    StructureCulture

    Resources

    Shareholders

    Governments

    Customers

    Creditors

    Communities

    Competitors

    Employees/

    Labor Unions

    Suppliers

    SpecialInterestGroups

    Trade Associations

    TaskEnvironment

    (Industry)

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    Prentice Hall, 2000 Chapter 1 11

    SocietalE

    nvironmentSocietalE

    nvironment

    Composed of general forces in environmentComposed of general forces in environment

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    Prentice Hall, 2000 Chapter 1 12

    Task EnvironmentTask Environment

    Composed ofComposed of

    Groups in environment that directly affect or areGroups in environment that directly affect or are

    affected by the organizations operationsaffected by the organizations operations

    (Often called industry)(Often called industry)

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    Prentice Hall, 2000 Chapter 1 13

    StructureStructure

    The way a corporation is organized in terms ofThe way a corporation is organized in terms of

    communication, authority, and workflowcommunication, authority, and workflow

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    Prentice Hall, 2000 Chapter 1 14

    Corporate CultureCorporate Culture

    Collection of beliefs, expectations, and valuesCollection of beliefs, expectations, and values

    learnedlearnedandand sharedsharedby members andby members and transmittedtransmitted

    from one generation of employees to anotherfrom one generation of employees to another

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    Prentice Hall, 2000 Chapter 1 15

    ResourceResource

    An asset, competency, process, skill, orAn asset, competency, process, skill, or

    knowledge controlled by the corporationknowledge controlled by the corporation

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    Prentice Hall, 2000 Chapter 1 16

    Definition of Strategy FormulationDefinition of Strategy Formulation

    Strategy FormulationStrategy Formulation

    The process of developing longThe process of developing long--range plans torange plans to

    deal effectively with environmental opportunitiesdeal effectively with environmental opportunitiesand threats in light of corporate strengths andand threats in light of corporate strengths and

    weaknessesweaknesses

    Composed ofComposed of

    MissionMission ObjectivesObjectives

    StrategiesStrategies

    PoliciesPolicies

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    Prentice Hall, 2000 Chapter 1 18

    Definition ofO

    bjectivesDefinition ofO

    bjectives

    ObjectivesObjectivesThe end results of planned activity. They stateThe end results of planned activity. They state

    WHAT is to be accomplished by WHEN. TheyWHAT is to be accomplished by WHEN. They

    should be quantified, if possible.should be quantified, if possible.

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    Prentice Hall, 2000 Chapter 1 19

    Areas in Which toAreas in Which to

    Set ObjectivesSet Objectives

    ProfitabilityProfitability

    EfficiencyEfficiency

    GrowthGrowth Shareholder wealthShareholder wealth

    Utilization of resourcesUtilization of resources

    ReputationReputation

    Contributions to employeesContributions to employees

    Contributions to societyContributions to society

    Market leadershipMarket leadership

    Technological leadershipTechnological leadership

    SurvivalSurvival

    Personal needs of managementPersonal needs of management

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    Prentice Hall, 2000 Chapter 1 20

    Definition of StrategyDefinition of Strategy

    StrategyStrategyA comprehensive master plan stating HOW theA comprehensive master plan stating HOW the

    corporation will achieve its mission andcorporation will achieve its mission and

    objectivesobjectives

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    Prentice Hall, 2000 Chapter 1 22

    Definition ofDefinition ofBusiness StrategyBusiness Strategy

    Emphasizes improving the competitive positionEmphasizes improving the competitive position

    of a corporations products or unitsof a corporations products or units

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    Prentice Hall, 2000 Chapter 1 23

    Definition ofDefinition ofFunctional StrategyFunctional Strategy

    Maximizes resource productivityMaximizes resource productivity

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    Prentice Hall, 2000 Chapter 1 24

    Hierarchy of StrategyHierarchy of Strategy

    Corporate StrategyCorporate Strategy

    Business

    (Division Level)Strategy

    Functional

    Strategy

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    Prentice Hall, 2000 Chapter 1 25

    Definition of PoliciesDefinition of Policies

    PoliciesPoliciesBroad guidelines for making decisionsBroad guidelines for making decisions

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    Prentice Hall, 2000 Chapter 1 26

    Definition of StrategyDefinition of StrategyImplementationImplementation

    Strategy ImplementationStrategy ImplementationThe process of putting strategies and policies intoThe process of putting strategies and policies into

    action through the development ofaction through the development of

    ProgramsPrograms

    BudgetsBudgets ProceduresProcedures

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    Prentice Hall, 2000 Chapter 1 27

    Definition ofP

    rogramDefinition ofP

    rogram

    ProgramProgramA statement of activities or steps needed toA statement of activities or steps needed to

    accomplish a singleaccomplish a single--use planuse plan

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    Prentice Hall, 2000 Chapter 1 28

    Definition of BudgetDefinition of Budget

    BudgetBudgetA statement of a corporations program in dollarA statement of a corporations program in dollar

    termsterms

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    Prentice Hall, 2000 Chapter 1 29

    Definition of ProceduresDefinition of Procedures

    ProceduresProcedures

    A system of sequential steps or techniquesA system of sequential steps or techniques

    that describe in detail how to perform athat describe in detail how to perform a

    particular task or jobparticular task or job

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    Prentice Hall, 2000 Chapter 1 31

    TriggeringEvents forTriggeringEvents for

    Strategic ChangeStrategic Change

    New CEONew CEO

    External interventionExternal intervention

    Threat of a change in ownershipThreat of a change in ownership

    Performance gapPerformance gap

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    Prentice Hall, 2000 Chapter 1 32

    Characteristics ofCharacteristics ofStrategic DecisionsStrategic Decisions

    RareRare

    ConsequentialConsequential

    DirectiveDirective

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    Prentice Hall, 2000 Chapter 1 33

    Modes of Strategy FormulationModes of Strategy Formulation

    EntrepreneurialEntrepreneurial

    AdaptiveAdaptive

    PlanningPlanning

    Logical incrementalismLogical incrementalism

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    Prentice Hall, 2000 Chapter 1 34

    Strategic DecisionStrategic Decision--MakingProcessMakingProcess)

    Review andRevise asNecessary:yMissiony Objectives

    GenerateandEvaluateStrategicAlterna-tives

    SelectandRecommendBestAlternative

    ImplementStrategies:y Programsy Budgetsy Procedures

    EvaluateandControl

    Strategy

    Implementation

    Step 7

    5(b) 6(a) 6(b) 7 8

    AnalyzeExternalFactors:y Opportun-

    itiesy Threats

    Scan andAssessInternalEnvironment:y StructureyCultureyResources

    AnalyzeInternalFactors:y Strengthsy Weak-

    nesses

    SelectStrategicFactors(SWOT)in Light ofCurrentSituation

    Scan andAssessExternalEnvironment:ySocietalyTask

    EvaluateCurrentPerformanceResults

    Examine andEvaluate theCurrent:y MissionyObjectivesy Strategiesy Policies

    ReviewCorporateGovernance:y Board of

    Directorsy Top Man-

    agement

    Strategy

    Formulation:

    Steps 1 6

    3(a)

    1(a) 1(b) 2 5(a)

    4(a)

    3(b)

    4(b)

    Evaluationand

    Control:Step 8

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    Prentice Hall, 2000 Chapter 1 35

    Strategic Management Process at MaytagStrategic Management Process at MaytagC

    orporation (1993): Mission &O

    bjectivesC

    orporation (1993): Mission &O

    bjectives

    Strategy FormulationStrategy Formulation

    MissionMission

    BroadBroad: To serve the best interests of shareowners,: To serve the best interests of shareowners,

    customers, and employeescustomers, and employees

    NarrowNarrow: To become a full: To become a full--line globallyline globally--oriented majororiented major

    home appliance manufacturer and marketerhome appliance manufacturer and marketer

    ObjectivesObjectives Increased profitabilityIncreased profitability

    Number one in customer satisfactionNumber one in customer satisfaction

    Number three in North American unit salesNumber three in North American unit sales

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    Prentice Hall, 2000 Chapter 1 36

    Strategic ManagementP

    rocess atStrategic ManagementP

    rocess atMaytagCorporation (1993): StrategiesMaytagCorporation (1993): Strategies& Policies& Policies

    StrategiesStrategies To grow horizontally where the corporation is not yet well representedTo grow horizontally where the corporation is not yet well represented

    through external acquisition or joint venturesthrough external acquisition or joint ventures

    To grow horizontally internally by improving efficiency and quality ofTo grow horizontally internally by improving efficiency and quality of

    acquired companies and by using one business units expertise in oneacquired companies and by using one business units expertise in oneacquired are to introduce quality products from a business unit inacquired are to introduce quality products from a business unit in

    another areaanother area

    PoliciesPolicies No cost reduction proposal will be approved if it reduces product qualityNo cost reduction proposal will be approved if it reduces product quality

    in any wayin any way

    Every product, from the least expensive to the highest priced, should beEvery product, from the least expensive to the highest priced, should be

    superior to the competition in overall quality and performancesuperior to the competition in overall quality and performance

    The corporation must not emphasize market share at the expense ofThe corporation must not emphasize market share at the expense of

    profitabilityprofitability

    Business units must be managed for synergies, while simultaneously theBusiness units must be managed for synergies, while simultaneously the

    specialized expertise among those units must be allowed to flourishspecialized expertise among those units must be allowed to flourish

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    Prentice Hall, 2000 Chapter 1 37

    Strategic Management Process at MaytagStrategic Management Process at Maytag

    Corporation (1993): Programs & BudgetsCorporation (1993): Programs & Budgets

    ProgramsPrograms

    Work with BoschWork with Bosch--Siemens to develop joint marketing andSiemens to develop joint marketing and

    supplier agreements for Hoover appliancessupplier agreements for Hoover appliances

    Analyze and develop Asian markets through currentAnalyze and develop Asian markets through current

    distributors and licensees and through joint venturesdistributors and licensees and through joint ventures

    Develop new appliances for continental EuropeDevelop new appliances for continental Europe

    Develop TV advertising for JennDevelop TV advertising for Jenn--Air and Magic ChefAir and Magic Chef

    Consolidate production of washers and dryers inConsolidate production of washers and dryers in

    dedicated plantsdedicated plants

    BudgetsBudgets

    Prepare budgets for each planned programPrepare budgets for each planned program

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    Prentice Hall, 2000 Chapter 1 38

    Strategic Management Process at MaytagStrategic Management Process at Maytag

    Corporation (1993): ProceduresCorporation (1993): Procedures

    ProceduresProcedures Develop procedures for joint purchasing and jointDevelop procedures for joint purchasing and joint

    marketing ofBoschmarketing ofBosch--Siemens with HooverSiemens with Hoover

    Coordinate marketing, manufacturing, andCoordinate marketing, manufacturing, and

    purchasing activities of business units throughpurchasing activities of business units through

    committeescommittees

    Research and development takes place in unitResearch and development takes place in unit

    housing each product linehousing each product line Consolidate all advertising under one agency, butConsolidate all advertising under one agency, but

    establish internal advertising for each brandestablish internal advertising for each brand

    categorycategory

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    Prentice Hall, 2000 Chapter 1 39

    Strategic Management Process at MaytagStrategic Management Process at Maytag

    Corporation (1993): Evaluation & ControlCorporation (1993): Evaluation & Control

    Evaluation & ControlEvaluation & Control Require all business units to provideRequire all business units to provide monthlymonthly statusstatus

    reports on sales and costs by product line plus anyreports on sales and costs by product line plus any

    trends in expensestrends in expenses

    Require all business units to provideRequire all business units to provide annualannual reportsreports

    giving operating revenues, costs, and expenses as wellgiving operating revenues, costs, and expenses as wellas identifiable assets in dollars, plus property additionsas identifiable assets in dollars, plus property additions

    and deletionsand deletions

    Require all business units to provideRequire all business units to provide quarterlyquarterly

    assessments of competitive activity and overall trendsassessments of competitive activity and overall trends

    affecting each of their product linesaffecting each of their product linesHASEEB ASGHAR BALOCHHASEEB ASGHAR BALOCH