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Presented

By

IQRA AMJAD

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VISION

"To be the leading TelecommunicationServices Provider in Pakistan by offeringinnovative Communication solutions for ourCustomers while exceeding Shareholdervalue & Employee Expectations

CORE VALUES

Total Customer Satisfaction

Business Excellence

Trust & Integrity

Respect for People

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President and CEO

Rashid Khan

Chief Information OfficerTariq Rashid

V.P H.R, Administration & SecurityAli Raza Mehdi

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Vice PresidentMarketing

Bilal Munir Sheikh

Vice PresidentCustomer CareIrfan Akram

Vice President & Head ofBroadband Business Division.

Mustafa Peracha

Vice PresidentCorporate Affairs

Agha Qasim

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C.E.O

Rashid Khan

C.I.OTariq

RashidHRM C.E.O

Ali Raza

MehdiMarketing

C.E.OBilal MunirC.F.OTariq

ShafiqC.T.O

RamyReyad

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Mobilink Jazz

Mobilink indigo

Mobilink PCO

Sub Products of Mobilink Indigo

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Marketing (sales and recovery department

are included in this)

Finance department

Customer services IT department (technical department)

Human resource department

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DirectorHuman resources

GM Human Resources

ManagerEmployeeExcellence

HR ExecutiveEmployeeExcellence

HR OfficerEmployeeExcellence

ManagerHR Operations

HR ExecutiveHR Operations

HR OfficerHR Operations

ManagerOrganizational

Development

HR ExecutiveOrganizational

Development

HR OfficerOrganizational

Development

ManagerStaffing &

Compensation

HR ExecutiveStaffing &

Compensation

HR OfficerStaffing &

Compensation

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There are several functions performed by HRdepartment which are given below:

Planning

Recruitment

Selection Formal Interview

Intelligence tests

Research and Development

Training

Compensation

Occupational Health and Safety measures

Career Planning and Development

Performance Appraisal System

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The system for development of HRstrategies/policies/practices is as below: Mobilinks Competitive Environment Economic, Political, Demographic, Competitive and

Technological Trends Companys Strategic Situation

Companys Internal Strengths and Weaknesses

Organizational Performance

Companys Strategic Plan

Companys HR strategies Formulation of HR policies

Formulation of HR practices

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Annual Leave

Maternity Leave

Sick leave and casual leave

Provident Fund

Gratuity Fuel Allowance

Car Benefit

Car Maintenance Allowance

Phone Allowance Advance Salary

Life Insurance

Promotions

Bonuses

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Intrinsic and Extrinsic rewards include: Special assignments

Medical care

Life insurance

Vacations

Relocation Credit advance policy provident policy/advance against

provident fund and a capping of gratuity

Recreation

Club Policy Travel

Education assistance policy

Mobile phone Business mobile phone policy

Official Blackberry Policy

Life insurance

Medical entitlement

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there should be a clear delegation ofauthority regarding decision making for HRdepartment.

employees should be consulted while policy

formulation stage.Mobilink should simplify its reward system

for its employees to understand well.

Team based structure should be preferred in

all departmentsMobilink should look towards its discipline

polices and try to be a bit more lenient incase of genuine reasons.

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