Presentatie ecommerce insights

How to optimize payments online & mobile

Kelly PauwPartner Manager

MultiSafepay

Agendafor the next half hour

★ Introduction MultiSafepay

★ Optimize payments

★ Mobile trends

★ Conversion all stars

★ 10.000+ merchants★ 15 years of experience

★ 70 payment experts★ All payments in one contract

★ International payment methods

Mobile solutions

One-click payments in your mobile platform

MultiSafepaySolutions

Online payments

Smart technology for E-Commerce payments

Billing solutions

Tools or service to let your customer pay later

Webshop Eén contract

Eén aansluiting

NL

BE

DE / FR

DE

NL

NL / DE / AUSoon: Nordics

LOCAL

PLSoon: CZ

GLOBAL

1

Shopping cart

2

Personal data

3

Shipping

4

MultiSafepay

Connect

5

Order finished

Authentication Details

Fastcheckout

Fastcheckout proces

Pay After DeliveryMobile Friendly & frictionless

Your customer places an order in your webshop

You receive a notification and ship the product(s)

After delivery, your customers receive a payment request

After 30 days you receive your money, guaranteed!

Current payment page Docdata Example of payment page MultiSafepay

Connect (custom) Payment Pages

Magento 2.0 inhouse plugin development

MultiSafepay ControlMerchant dashboard

MultiSafepay ControlOnline on workdays, app always

* Source: MultiSafepay

MSP:

30%

Mobile paymentson our platform

iDEAL:

20%

Integraties Mobile

Easy integrationMagento 1 & 2

Mathijs Kok, directie Guapa:“MultiSafepay heeft de meest out of the box Magento plugin .

Niels de Weger, Partner manager :“MultiSafepay biedt goede support en de plugin ondersteuning heeft een snelle reactietijd”

Mobile Trends

Market trends• Consumer uses multiple devices to complete transaction

• 50% plus of TRX through mobile commerce -> 30% will complete on mobile

• Retailers will see more influence online in shops (web- vs. showrooming)

• Marketing from device to person (follow customer journey)

• Less intrusive ads, more responsive native & compelling

• Sources: Forrester, McKinsey, GfK, Digiday, eMarketer, Criteo, Adblock plus

Conversion All StarsSmart tools to boost conversion

Fraud prevention, don’t lose revenue

Second chance; Return lost customersMobile responsive

on any device

Custom Payment Pages and Email templates

New target groups with Pay-After-Delivery (NL)

Thanks!Any questions?

★ MultiSafepay

★ Kelly Pauw, partner manager

★ [email protected]

★ +31 (0) 20 8 500 500

★ https://www.multisafepay.com