The Influence of Personal factors, Organizational factors, and Technological factors In The Use Of CIM (Coorporate Internal Media) Toward Employees Knowledge Sharing In PT. Jalan Tol Lingkar Luar Jakarta (PT. JLJ) Authors: Bimantoro Kushari Pramono Ade Irma Susanty Telkom University
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The Influence of Personal factors, Organizational factors, and Technological
factors In The Use Of CIM (Coorporate Internal Media) Toward Employees Knowledge Sharing
In PT. Jalan Tol Lingkar Luar Jakarta (PT. JLJ)
Authors:Bimantoro Kushari Pramono
Ade Irma Susanty
Telkom University
Company ProfileEstablished on 22nd December 2000
Since founded, PT. JLJ have been trusted by PT. Jasa Marga (Persero) to operate Jakarta Outer Ring Road (JORR)
Servicesservice transaction management
traffic service managementhighway maintenance service management.
What is CIM?
CIM is a platform used by every employees of JLJ and also become a “link” between management and the employees, vice versa. So it will create a condusive environment to become a learning organization. (Source : www.jlj.co.id ).
In the 21st century, organizational success depends on how much
knowledge they had and how they use their knowledge
- Kikoski (Rodin et.al. 2013)
Knowledge should be managed:
Knowledge management became an approach which enable organizations to manage information and knowledge in
better ways. With Knowledge management, organizations would run
more competitive, and always responsive towards changes
-Jennex (Rodin et.al. 2013)
Knowledge Sharing
The point of succesfulness on knowledge management (Pradana, 2007; Susanty et.al.
2014)
Knowledge sharing activities were not only happened directly (face to face) but also could be done through internet usage (Nurmahmudiyah ,2013)
Source: Wahlross (2013)
Knowledge Sharing via
Weblog
Technological Factors
Organizational Factors
Personal Factors
Simultaneously Influenced
R square: 45,3 %.As the result, three variable (personal factors, organizational factors, and technological factors) are influencing towards employees sharing as much 45,3%. Which means these variables simultaneously influenced towards knowledge sharing.
Partially Influenced
As the result, only organizational factors were influenced partially towards knowledge sharing. The percentage of organizational factor influence towards knowledge sharing was 30.6%.
Organizational FactorsManagerial Implications:1. Managers activeness2. Training for the
employees3. Organizational
guidelines for using social media
Organizational Culture:1. Colleagues activeness2. Depedency on decision
making3. Depedency in
distributing time for working task
4. Collaboration in and across business unit
Organizational Factors
Advice Maintain managers performance who have
knowledge sharing routinely in using CIM Upgrade collaboration in and across bussiness
unit Conduct an online communities of practice for