Chapter Chapter 9 9 The Staff World: The Staff World: Managing the Prison Managing the Prison Population Population McGraw-Hill/Irwin © 2013 McGraw-Hill Companies. All Rights Reserved.
Chapter 9Chapter 9
The Staff World:The Staff World:
Managing the Prison PopulationManaging the Prison Population
McGraw-Hill/Irwin © 2013 McGraw-Hill Companies. All Rights Reserved.
9-2
StaffStaff
Roles - The normal patterns of behavior expected of those holding particular social positions.
Staff Roles - The patterns of behavior expected of correctional staff members in particular jobs.
9-3
Four Main Goals of Four Main Goals of Correctional Staff MembersCorrectional Staff Members
1. Provide for the security of the community2. Promote the smooth and effective
functioning of the institution3. Ensure that incarceration is secure, but
humane4. Give inmates the opportunity to develop
a positive lifestyle while incarcerated and gain the personal and employment skills they need for a positive lifestyle after release.
9-4
Staff HierarchyStaff Hierarchy
Administrative staff Clerical personnel Program staff
Concerned with encouraging prisoners to participate in educational, vocational, and treatment programs
Custodial staff Most directly involved in managing the inmate
population Service and maintenance staff Volunteers
9-5
Bases of Power Bases of Power Legitimate Power: derived from the
correction officers’ (CO) positions in the organization
Coercive Power: based on the inmates’ belief that COs can and will punish disobedience
Reward Power: the COs’ ability to dispense both formal and informal rewards Gain time – Time taken off an inmate’s
sentence for participating in certain activities
9-6
Bases of Power Bases of Power
Expert Power: based on inmates’ perception that certain COs have valuable skills
Referent Power: based on the inmates’ respect for a particular fair and non-abusive CO
9-7
The Staff SubcultureThe Staff Subculture
Structured conflict - The tensions between prison staff members and inmates that arise out of the correctional setting
Subculture - The beliefs, values, behavior, and material objects shared by a particular group of people within a larger society
Staff subculture - The beliefs, values, and behavior of staff; they differ greatly from those of the inmate subculture
9-8
The “Officer Code” The “Officer Code” Always go to the aid of an officer in distress Do not “lug” (bring in) drugs for inmate use Do not rat on other officers Never make a fellow officer look bad in front of
inmates Always support an officer in a dispute with an
inmate Always support officer sanctions against inmates Do not be a “white hat” or a “Goody Two-Shoes” Maintain officer solidarity in dealings with all
outside groups Show positive concern for fellow officers
9-9
Correctional Officer PersonalitiesCorrectional Officer Personalities
The Dictator: Enjoys giving orders and the feeling of power derived from doing so
The Friend: Tries to befriend inmates, who, in turn, try to gain special treatment
The Merchant: Provides commodities to inmates, often in violation of institutional rules
The Turnkey: Unmotivated and bored, does little beyond the basic job requirements
9-10
Correctional Officer Personalities - Correctional Officer Personalities - ContinuedContinued
The Climber: Usually a diligent worker who respects the corrections profession and is focused on rapid professional advancement
The Reformer: The know-it-all who constantly complains and endlessly criticizes institutional policies, procedures, and rules
The Do-Gooder: Another type of reformer, but one who is motivated by a personal agenda such as religious proselytizing
9-11
Job Assignments Job Assignments
Block Officers - supervise inmates in housing areas
Work Detail Supervisors - oversee the work of individual inmates and inmate work crews
Industrial Shop and School Officers - ensure efficient use of training and educational resources within the prison
Yard Officers - supervise inmates in the prison yard
9-12
Job Assignments - Job Assignments - ContinuedContinued
Administrative Officers - control keys and weapons and sometimes oversee visitation
Perimeter Security Officers - fill security (gun) tower, wall, and perimeter patrol posts to prevent escapes and intrusions
Relief Officers - temporarily replace absent officers or filling staffing vacancies These are experienced COs who know and can
perform any custody role in the institution
9-13
Female OfficersFemale Officers Face special problems in male-dominated
profession Typically perform with a less aggressive style than
men Rely more on established disciplinary rules Another issue concerning women in today’s
workplace is personal and sexual harassment. Studies show that few female correctional officers personally experience unwanted touching or other forms of sexual harassment. The forms of harassment women most commonly experience are physical (nonsexual) assaults, threats, unfounded graphic sexual rumors about them, and demeaning remarks from peers, inmates, and supervisors.
9-14
Female Officers Female Officers - Continued- Continued
Take job due to interest in human service work and rehabilitation
Less likely to be assaulted than male officers
Most male officers are supportive of female officers
Sexual harassment not always taken seriously
9-15
StressStress
Tension in a person’s body or mind, resulting from physical, chemical, or emotional factors
Factors that create stress: Feelings of powerlessness Feelings of meaninglessness Social isolation Self-estrangement
9-16
Stress ContinuedStress Continued
Correctional officers frequently deny Correctional officers frequently deny that they are under stress, fearing that they are under stress, fearing that admitting to feelings of stress that admitting to feelings of stress might be interpreted unfavorably.might be interpreted unfavorably.
9-17
Staff Safety Staff Safety
Safety is a major stressor for COs and a primary management concern for correctional administrators
Comprehensive planning and effective training are essential
Safety concerns permeate every task, especially the ordinary or routine
9-18
Job SatisfactionJob Satisfaction
High levels of stress reduce the satisfaction correctional officers get from their jobs.
Correctional officers often feel alienated from policymaking. This reduces satisfaction with the job.
Officers who feel that they have some control over the institution and over their jobs seem much more satisfied than officers who believe they have no control.
9-19
ProfessionalismProfessionalism
Training Supervisory role models Leadership Correctional Officer’s Creed
9-20
The Impact of Terrorism on The Impact of Terrorism on CorrectionsCorrections
Threats in the communities and institutions from both outsiders and inmates
“Prison Islam” Bioterrorism Those convicted of terrorism present
new challenges for administrators
9-21
TerrorismTerrorism
The FBI says that al-Qaeda continues The FBI says that al-Qaeda continues to actively recruit followers inside to actively recruit followers inside American correctional institutions. American correctional institutions. Islamic terrorists are keenly aware of Islamic terrorists are keenly aware of the 9,600 Muslims held in the federal the 9,600 Muslims held in the federal prison system and see them as prison system and see them as potential converts.potential converts.
9-22
Kevin JamesKevin James Sentenced in federal court in Santa Ana, California, Sentenced in federal court in Santa Ana, California,
to 16 years in prison. James had pleaded guilty in to 16 years in prison. James had pleaded guilty in 2007 to conspiracy to wage war against the United 2007 to conspiracy to wage war against the United States 56 and had been accused of plotting States 56 and had been accused of plotting terrorist attacks on Jewish and military targets terrorist attacks on Jewish and military targets throughout California. Among those targets were throughout California. Among those targets were Los Angeles International Airport, the Israeli Los Angeles International Airport, the Israeli Consulate, and Army recruiting centers. Those who Consulate, and Army recruiting centers. Those who investigated James’s background found that he had investigated James’s background found that he had formed an Islamic terrorist group in California’s formed an Islamic terrorist group in California’s Tehachapi Prison in 1997. While serving a 10-year Tehachapi Prison in 1997. While serving a 10-year sentence for robbery, James joined the Nation of sentence for robbery, James joined the Nation of Islam— a traditional American Islamic faith. Soon, Islam— a traditional American Islamic faith. Soon, however, he became engaged terrorist activates.however, he became engaged terrorist activates.