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Page 1
Page 1
ISO/IEC 17065:2012 Conformity assessment – Requirements for bodies certifying products,
processes and
services
Presentation on the new standard
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Page 2
Introduction
This presentation has been developed by the Drafting Group of ISO CASCO WG 29.
The aim is to support all interested parties concerned by the implementation of thisnew standard, e.g. conformity assessment bodies, accreditation bodies, industrieswith general information and contribute to an harmonized transition.
This is an open presentation without any copyrights and can be used by anyone.
We welcome any information about product certification in your region, country, e. g.number of schemes, number of accredited certification bodies, number of certificatesunder ISO/IEC Guide 65 / ISO/IEC 17065, if you have any please send it [email protected]
ISO CASCO Secretary ISO CASCO Convenor WG 29
Sean MacCurtain Christian Priller
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Page 3
Table of content
• Importance / Impact of product certification for global trade 4
• Product, Process and Service Certification 5
• Timeline of Revision ISO/IEC Guide 65 to ISO/IEC 17065 7
• Purpose of Revision ISO/IEC Guide 65 to ISO/IEC 17065 10
• Content of ISO/IEC Guide 65 to ISO/IEC 17065 11
• Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065 13
• ISO/IEC 17065:2012 22
• Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012 37• Cross reference ISO/IEC 17065:2012 to ISO/IEC Guide 65:1996 46
•Back-up slides: examples 55
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Examples - Importance and Impact of
product certification for global trade An unknown number of sectors, regulators, schemes and CB‘s run their operation
under this requirements with an unknown number of certificates and products,
this shows the great importance.
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Europe:New Legilation Framework (NLF) over 20
European Directives, Trade volume 1500
mrd €, about 2000 Notified Bodies
974 accredited certification bodies in Europe(source: European Co-operation Accreditation)
International levelIEC CB Scheme:
74 National Certification Bodies
382 CB Testing Laboratories
45 Satellite Laboratories
2800 Manufacturer's Testing Laboratories
70'000 CB Test Certificates issues in 2011
Asia
Japan
JIS-mark : 25 certification bodies
JAS-mark: 142 certification bodies
PSE-mark: 10 certification bodies
PSC-mark : 9 certification bodies
PAL : 13 certification bodiesChina:
35 accredited Certification Bodies
10 Certification Bodies response for China
Compulsory Certification (CCC)
50,728 companies with 280,000 certificates
for CCC
New Zealand/Australia36 certification bodies for product certification
70 product certification schemes delivered by 36
accredited bodiesBrasil70 accredited Certification Bodies
USA120 Accredited Certification Bodies
Germany:
GS-mark
91 bodies
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Page 5
Product, Process and Service Certification
(1)
The overall aim of certifying products, processes or services is to give
confidence to all interested parties that a product, process or servicefulfills specified requirements.
The value of certification is the degree of confidence and trust that is
established by an impartial and competent demonstration of fulfillmentof specified requirements by a third-party.
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Page 6
Product, Process and Service
Certification (2)
Parties that havean interest incertification
include, but arenot limited to:
the clients of the
certificationbodies; the customersof the
organizationswhose products,
processes or
services arecertified;
governmentalauthorities;
non-governmentalorganizations;
and
consumers andother membersof the public.
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Page 7
Timeline of Revision ISO/IEC Guide 65 to
ISO/IEC 17065
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date activity output Participants Results ballot
2007‐04 1st WG 29 meeting – definition
of scope and structure of revision WD1 30
2007‐09 1st DG meeting WD2
2008‐04 2nd DG meeting WD3
2008‐04 2nd WG 29 meeting WD4 35
2008‐10 3rd DG meeting WD5
2009‐03 4th DG meeting WD6
2009‐06 3rd WG 29 meeting CD1 37
2009‐07 CD out for ballot78% approval
1040 comments
submitted
2010-03 Change of Convenor Mario
Wittner > Christian Priller
2010‐04 4th WG 29 meeting 43
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Page 8
Timeline of Revision ISO/IEC Guide 65 to
ISO/IEC 17065
date activity output Participation Results ballot
2010‐06 5th DG WG 29 meeting CD2
2010‐08 CD2 out for ballot for two months91% approval
570 comments
submitted
2011‐01 6th DG meeting
2011‐02 5th WG 29 meeting in conjunction with WG
32
DIS 35
2011‐05 DIS out for ballot88% approval
440 comments
submitted
2012‐01 7th DG meeting (Geneva)
2012‐
02 6
th
WG
29
meeting
(Munich) FDIS 30
2012‐04 FDIS out for vote
2012‐07 FDIS approved 95% approval in ISO
and 100% in IEC
2012‐09 Publication IS
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Page 9
Timeline of Revision ISO/IEC Guide 67 to
ISO/IEC 17067
Status of ISO/IEC 17067
Date Activity
WG 32 Output Participation Results (comments/voting)
2010‐021st WG 32 meeting –
definition of scope and
structure of revision
WD0 12
2010‐09 2nd WG meeting WD1 10
2011‐02 3rd WG meeting WD2 15
2011‐10 4th WG meeting CD 12
2011‐11 CD out for ballot 88% approval
2012‐04 5th WG meeting DIS 15
2012‐06 DIS
out
for
ballot
2013‐02 6th WG meeting FDIS
Q2 2013 FDIS out for ballot
Q3 2013 IS out
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Page 11
Content of ISO/IEC Guide 65 to ISO/IEC
17065 (1)
1. Scope
2. Normative references
3. Terms and definitions
4. General requirements
5. Structural requirements
6. Resource requirements
7. Process requirements
8. Management system requirements
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The content is aligned with the new structural requirements decided by
ISO CASCO (8 chapters instead of 15 in ISO/IEC Guide 65)
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Page 13
Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (1)
The scope in ISO/IEC17065 specifies as in ISO/IEC Guide 65 three objects ofconformity assessment: product, process and service. New are the definitionsof these three terms based on the definitions in ISO 9000 but as servicecertification is increasingly used there is a stand alone definition of “service”
The scope together with Annex B gives information on the application of thestandard for processes and services
The scope clarifies that certification of products, processes and services is a
third-party activity. The scope is to be read in connection with the definition of“certification body” in clause 3.12: third-party conformity assessment bodyoperating certification schemes
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Page 14
Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (2)
Certification schemes are mandatory part of product certification(ISO/IEC17065). The requirement to operate one or more certificationschemes is contained in clause 7.1.1. The term “scheme” replaces the term“system” used in ISO/IEC Guide 65
ISO/IEC 17065 does not contain detailed requirements on certificationschemes. Guidelines for understanding, developing, establishing, maintainingor comparing certification schemes for products, processes and services will
be provided in the future ISO/IEC 17067 “Fundamentals of product certificationand product certification schemes”
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Page 15
Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (3)
consultancy
evaluation
product, process, service
certification requirement, product requirement
certification scheme, certification scheme owner
scope of certification
certification body
impartiality
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The definition chapter is considerably improved by definitions on
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Page 16
Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (4)
The requirements on impartiality in clause 4.2 have significantly been improved
compared with the requirements in clause 4.2 o) of ISO/IEC Guide 65. Theobligatory requirements of PAS 17001 are incorporated in clause 4.2. Clause 4.2clarifies in detail what activities can be performed by the certification body and anypart of the legal entity it belongs to and what activities can be performed byorganizations with which the certification body has relationships
Supplementing the impartiality requirements, a mechanism for safeguardingimpartiality is specified in clause 5.2. This mechanism is based on therecommended requirements in PAS 17001. It clarifies and details the provisions inclause 4.2 e) of ISO/IEC Guide 65 to enable the participation of partiessignificantly concerned. According to ISO/IEC17065 a possible mechanism can bea committee established by one or more certification bodies, a committeeimplemented by a scheme owner, a governmental authority or an equivalent party
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Page 17
Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (5)
The clause 6.2 on resources for evaluation is separated in internal
resources and external resources (outsourcing). According to thedefinition in clause 3.3 of ISO/IEC17065, evaluation is a combinationof selection and determination functions of a conformity assessmentactivity. Determination functions are normally testing, inspection andauditing.
Internal and external resources shall meet the applicable requirementsof the relevant International Standards and other documents as
specified by the certification scheme. The relevant InternationalStandards include for testing ISO/IEC 17025, for inspection ISO/IEC17020 and for management system auditing ISO/IEC 17021
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Page 18
Changes of revision ISO/IEC Guide 65
to ISO/IEC 17065 (6) The process chapter 7 follows the functional approach provided in
ISO/IEC 17000 which consists of
– selection
– determination
– review
– attestation – surveillance
The functions “selection” and “determination” are in 17065 combined as
function “evaluation”
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evaluation
Decision and insuance
of
certificate if
relevant
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Changes of revision ISO Guide 65 to
ISO/IEC 17065 (7)
The four-eyes principle contained in clause 4.2 f of ISO Guide 65 is kept inISO/IEC17065 by clarifying that the review and decision has to be performed byperson(s) different from those who carried out the evaluation whereas review anddecision can be done by the same person(s)
As in ISO/IEC Guide 65 the certification decision shall be made by person(s)employed by or under contract with the certification body meaning thatsubcontracting or otherwise delegating the certification decision is not allowed. Thepossibility to use person(s) for the decision who are under the organizational
control (clause 7.6.4) of the certification body is new. Organizational control is forexample whole or majority ownership regarding the legal entity that employs orcontracts the person(s) who make the certification decision
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Page 20
Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (8)
The management system requirements are concentrated in chapter 8.
According to PAS 17005 the certification body has two options to establishand maintain a management system that is capable of achieving theconsistent fulfillment of the requirements of ISO/IEC 17065. Therequirements of option A are provided in detail in chapter 8. Option Bgives the possibility to use ISO 9001 as an alternative to fulfill therequirements contained in chapter 8
An informative Annex A contains principles for certification bodies andtheir certification activities which are not requirements. The listed
principles are those inspiring confidence in the certification activities. Keywords are impartiality, competence, confidentiality and openness,responsiveness to complaints and appeals and responsibility
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Changes of revision ISO/IEC Guide 65 to
ISO/IEC 17065 (9)
Chapter 3
Chapter 4
Chapter 5
Chapter 6 (detailed)
Chapter
7
(detailed)
Chapter 8
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Detailed presentation of the most important clauses of the new
ISO/IEC17065:2012
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ISO/IEC 17065:2012
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Clause 3.
Terms and
definitions
ISO/IEC 17065 and relation to ISO/IEC Guide 65
The definition chapter is considerably improvedby definitions based on ISO/IEC 17000
• Client• Consultancy
• Evaluation
• product, process, service
• certification requirement, product requirement
• certification scheme, certification scheme owner • scope of certification
• certification body
• Impartiality
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ISO/IEC 17065:2012
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Clause 4.1
Legal and
contractual
matters
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO/IEC Guide 65 butmore detailed description in:
• legal responsibility (4.1.1)
• certification agreement and use of licenses
certificates (4.1.2)• marks of conformity (4.1.3)
4. General requirements
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ISO/IEC 17065:2012
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Clause 4.2
Impartiality
ISO/IEC 17065 and relation to ISO/IEC Guide 65
Significant improvements related to ISO/IEC Guide65:
• Identification of the risks to impartiality
• Impartiality in relation to other parts of the same legalentity and entities under organizational control
• Impartiality in relation to separate legal entities
• Firewalls to organizations or personnel providingconsultancy
4. General requirements
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ISO/IEC 17065:2012
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Clause 4.3
Liability and
financing
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO/IEC Guide
65 but
partially
more
detailed
description
Clause 4.4
Non‐discrimi
‐natory conditions
Clause 4.5
Confidentiality
Clause 4.6
Publicly
available
informations
4. General requirements
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ISO/IEC 17065:2012
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Clause 5.1
Organization
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO/IEC Guide 65but partially more detailed description
Clause 5.2
SafeguardingImpartiality
5. Structural
requirements
Significant changes related to ISO/IEC Guide 65 byintroducing a mechanism for safeguarding impartialitywhich can be
a committee established by one or more CB’s
a committee implemented by a scheme owner
a governmental authority or an equivalent party.
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ISO/IEC 17065:2012
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6.1 Personnel
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO/IEC Guide 65 but partially more detailed description.
6.2 Evaluation
resources
6. Resource
requirements
Significant changes related to ISO/IEC Guide 65 by introducing a more detailed description of internal and
external resources.
In
ISO/IEC
Guide
65,
external
resources
is called subcontracting. Internal resources can also be resources under the direct control of the CB.
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ISO/IEC 17065:2012
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Clause 7.1
Scheme
ISO/IEC 17065 and relation to ISO/IEC Guide 65
Replacement of the term “system” by the term “scheme”.Guidance on the development of schemes will be given in future by ISO/IEC 17067.
Clause 7.2/7.3
Application
7. Process
Requirements
Application clause in ISO/IEC Guide 65 (8.2) is replaced in ISO/IEC 17065 by clauses 7.2 “application” and 7.3
“application review”
which
provides
a more
detailed
information.
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ISO/IEC 17065:2012
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Clause 7.4
Evaluation
ISO/IEC 17065 and relation to ISO/IEC Guide 65
The functions “selection” and “determination” are combined to the function “evaluation”.
Apart from that no essential changes related to ISO/IEC
Guide 65
but
partially
more
detailed
description
7. Process
Requirements
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ISO/IEC 17065:2012
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ISO/IEC 17065 and relation to ISO/IEC Guide 65
Clause 7.5
Review
7. Process
Requirements
Introducing the function „review“ based on the functional approach provided in ISO/IEC 17000.
A certification
body
must
have
all
information
and
results
related to the evaluation to complete the review
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ISO/IEC 17065:2012
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Clause 7.6
Decision
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO/IEC Guide 65.
New is
the
possibility
to
use
persons
for
the
decision
who
are under the organizational control of the CB.
The function “decision” is based on the four‐eyes‐principal and can not be outsourced (subcontracted).
7. Process
Requirements
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ISO/IEC 17065:2012
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Clause 7.7
Documentation
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No
essential
changes
related
to
ISO
Guide
65
but
partially
more detailed description
Clause 7.8
Directory
7. Process
Requirements
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ISO/IEC 17065:2012
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Clause 7.9
Surveillance
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO Guide 65 but partially more detailed description.
Clause 7.10
Changes
7. Process
Requirements
Clause 7.11
Status
Improvement related to ISO Guide 65 by more detailed description of termination, reduction, suspension or withdrawal of certification.
Improvement related to ISO Guide 65 by introducing a more detailed description of changes affecting certification (introduced by the scheme or initiated by the client).
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ISO/IEC 17065:2012
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7.12 Records
ISO/IEC 17065 and relation to ISO/IEC Guide 65
No essential changes related to ISO/IEC Guide 65
7.13 Complaints /
Appeals
7. Process
Requirements
Alignment with ISO PAS 17003
ISO/IEC 17065 2012
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ISO/IEC 17065:2012
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Clause 8.
Management‐
system
ISO/IEC 17065 and relation to ISO/IEC Guide 65
Alignment with ISO PAS 17005, introducing two alternative options.
The requirements
for
option
A
are
contained
in
8.2
to
8.8.
Option B is based on ISO 9001.
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ISO/IEC 17065:2012
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Principles
(Annex A)
ISO/IEC 17065 and relation to ISO/IEC Guide 65
The informative Annex A contains the principles (no requirements) for product certification bodies and their activities.
Process and
services
(Annex B)
The informative Annex B provides explanations for application of this standard for certification of processes and services.
C f ISO/IEC G id
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Cross reference ISO/IEC Guide
65:1996 to ISO/IEC 17065:2012 (1)
To properly compare
ISO/IEC
Guide
65
and
ISO/IEC
17065
and
before going
through the cross reference tables that follows, we recommend reading the document «contextual changes in Product certification since publication of ISO/IEC Guide 65» that is next to this presentation on ISO Online.
As noted in this document, the underlying concepts of conformity assessment, and product certification in particular, advanced significantly between 1996 (the publication of ISO/IEC Guide 65) and 2009 (the initial
drafting of
ISO/IEC
DIS
17065). In
some
cases
the
requirement
from
ISO/IEC
Guide 65 has been CHANGED (not simply restated or reworded) and the cross reference is intended to highlight the change
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Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (2)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks1.1/1st paragraph/competent 1
1.1/1st paragraph/third-party 1 3rd sentence/3.12
1.1/1st paragraph/certificationsystem
3.9/7.1.1 System→ scheme
1.1/2nd paragraph/product,
process, service
1 1st sen./3.4/3.5/3.6/Annex B
1.2 7.1.1 Note 1 and 2
3.1 3.1 Supplier→
client
4.1.1 4.4.1
4.1.2 4.4.2/4.4.3
4.1.3/1st and 2nd sentence 7.1.2
4.1.3/3rd sentence 7.1.3
4.1.4 4.4.4
4.2 a) 4.2
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Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (3)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks4.2 b) 7.6.1
4.2 c) 5.1.3
4.2 d) 4.1.1
4.2 e) 1st sentence 5.1.1
4.2 e) 2nd sentence 4.2.4/5.2
4.2 f) 7.6.2
4.2 g) 4.1.2.1
4.2 h) 4.3.1
4.2 i) 4.3.2
4.2 j) 6.1.1.1
4.2 k) 8
4.2 l) 8.2.4 , 5.1.2
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Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (4)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks4.2 m) 4.2.2, 4.2.5
4.2 n) 5.1.4
4.2 o)/related bodies 4.2.7/4.2.8
4.2 o) 1) 4.2.6 a) – c)
4.2 o) 2) 4.2.6 d) and e)
4.2 o) 3) 4.2.3
4.2 p) 7.13
4.3/1st paragraph/1st sentence 7.4.4
4.3/1st paragraph/2nd sentence 7.1.2
4.3/2nd paragraph 6.2.1
4.4 6.2.2
4.4 Note 2 7.4.5
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Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (5)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks4.4 Note 3 7.4.5 Note
4.5 8
4.5.3 a) 8.2.1
4.5.3 c) 6.1.2.2 ISO/IEC17065 requirement
applies only to individuals in the
certification process
4.5.3 d) 5.1.2
4.5.3 e) 5.1.2 ISO/IEC17065 requirement
more focused
4.5.3 f) 8.5
4.5.3 g) 8.3
4.5.3 h) 8.2.5
4.5.3 i) 6.1.2.1
4.5.3 j) 6.2.2.4 d)
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Cross reference ISO/IEC Guide 65:1996 to
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Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (6)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks
4.5.3 l) 7
4.5.3 l) 1) 7.11, 7.7.3
4.5.3 l) 2) 8.3
4.5.3 m) 7.13
4.5.3 n) 8.6
4.6.1 17000 5.1; 17000 5.2; 7.6.2; 7.9.2; 7.11
4.6.2 a) and b) 17000 5.1; 17000 5.2; 7.6.2; 7.9.2; 7.11
4.6.2 c) 7.10
4.7.1 8.6
4.7.2 8.5
4.8.1 b) 4.6 a)
4.8.1 c) 4.6 a)
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Cross reference ISO/IEC Guide 65:1996 to
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Page 44
Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (8)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks
5.2.3 6.1.2.2
6 7.10
7 7.13
8.1.1 4.6 a), 4.6 c
8.1.2 4.1.2.2
8.1.3 4.6 a)/7.1.3
8.2 7.2, 7.3
8.2.1/application form 7.2 Note 2
9.1 7.3.1 – 7.3.4
9.2 7.4.1
9.3 7.4.2
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Cross reference ISO/IEC Guide 65:1996 to
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Cross reference ISO/IEC Guide 65:1996 to
ISO/IEC 17065:2012 (9)ISO/IEC Guide 65:1996 ISO/IEC 17065:2012 Remarks9.4 7.4.3
10 7.4.4
11 7.4.9
11 b)/nonconformities 7.4.6
12.1 7.6.2
12.2 7.6.1
12.3 7.7
12.4 7.10
13 7.9
13.2 4.1.2.2 k)/7.10
14 4.1.3
15 4.1.2.2 j)
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Cross reference ISO/IEC 17065:2012 to
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Cross reference ISO/IEC 17065:2012 to
ISO/IEC Guide 65:1996 (1)
2012-09-26
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
1 1.1/1st paragraph/competent
1 1st sen./3.4/3.5/3.6/Annex B 1.1/2nd paragraph/product, process, service
1 3rd sentence/3.12 1.1/1st paragraph/third-party
3.1 3.1
3.4 1.1/2nd paragraph/product, process, service
3.5 1.1/2nd paragraph/product, process, service
3.6 1.1/2nd paragraph/product, process, service
3.9/7.1.1 1.1/1st paragraph/certification system
4.1.1 4.2 d)
4.1.2.1 4.2 g
4.1.2.2 8.1.2, 8.2.1
Cross reference ISO/IEC 17065:2012 to
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Cross reference ISO/IEC 17065:2012 to
ISO/IEC Guide 65:1996 (2)
2012-09-26
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
4.1.3 14
4.2 4.2 a; 4.2 e; 4.2 m; 4.2 o
4.3.1 4.2 h
4.3.2 4.2 i)
4.4.1 4.1.1
4.4.2/4.4.3 4.1.2
4.4.3 4.1.2
4.4.4 4.1.4
4.5 4.10
4.6 a) 4.8.1 b)
4.6 a) 4.8.1 c)
4.6 a) 8.1.1
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Cross reference ISO/IEC 17065:2012 toISO/IEC Guide 65:1996 (3)
2012-09-26
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
4.6 a)/7.1.3 8.1.3
4.6 b) 4.8.1 d)
4.6 c) 4.8.1 e)
4.6 d) 4.8.1 f)
5.1.1 4.2 e) 1st sentence
5.1.2 4.2 l)
5.1.2 4.5.3 d)
5.1.2 4.5.3 e) 17065 requirement more focused
5.1.3 4.2 c)
5.1.4 4.2 n)
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Cross reference ISO/IEC 17065:2012 toISO/IEC Guide 65:1996 (4)
2012-09-26
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
5.2 4.2 e) 2nd sentence
6.1.1.1/6.1.1.2 4.2 j)
6.1.1.2 5.1.1
6.1.1.3 4.10.1
6.1.2.1 4.5.3 i)
6.1.2.1 5.2.1
6.1.2.1 d)/8.2.5 5.1.2
6.1.2.2 4.5.3 c) 17065 requirement applies only to
individuals in the certification process
6.1.2.2 5.2.3
6.1.3 5.2.2
6.2.1 4.3/2nd paragraph
6.2.2 4.4
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Cross reference ISO/IEC 17065:2012 toISO/IEC Guide 65:1996 (5)
2012-09-26
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
6.2.2.4 d) 4.5.3 j)
7.1.1 1.1/1st paragraph/certification system
7.1.1 Note 1 and 2 1.2
7.1.2 4.1.3/1st and 2nd sentence
7.1.2 4.3/1st paragraph/2nd sentence
7.1.3 4.1.3/3rd sentence
7.1.3 8.1.3
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Cross reference ISO/IEC 17065:2012 toISO/IEC Guide 65:1996 (6)
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ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
7.2 8.2
7.2 Note 2 8.2.1/application form
7.3 9.1
7.4.1 9.2
7.4.2 9.3
7.4.3 9.4
7.4.4 4.3/1st paragraph/1st sentence
7.4.4 10
7.4.5 4.4 Note 2
7.4.5 Note 4.4 Note 3
7.4.6 11 b)/nonconformities
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Cross reference ISO/IEC 17065:2012 toISO/IEC Guide 65:1996 (7)
2012-09-26
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
7.4.9 11
7.6.1 4.2 b)
7.6.1 12.2
7.6.2 4.2 f)
7.6.2 12.1
7.7 12.3
7.8 4.8.1 g)
7.9 13
7.10 4.6.2 c)
7.10 6
7.10 12.4
7.10 13.2
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ISO/IEC Guide 65:1996 (8)
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ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
7.11 4.5.3 l) 1), 4.6.1; 4.6.2 a; 4.6.2 b
7.12/8.4 4.9
7.13 4.2 p)
7.13 4.5.3 m)
7.13 7
8 4.2 k)
8.2.4 4.2 l)
8.2.5 4.5.3 h) / 5.1.2
8.2/8.3 4.8.2
8.3 4.8.2
8.3 4.5.3 g)
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ISO/IEC Guide 65:1996 (8)
ISO/IEC 17065:2012 ISO/IEC Guide 65:1996
8.3 4.5.3 l) 2)
8.4 4.9
8.5 4.5.3 f)
8.5 4.7.2
8.6 4.5.3 n)
8.6 4.7.1
8.7 4.5.3 k)
Annex B 1.1/2nd paragraph/product, process, service
2012-09-26
Back up slides
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p
The following slides are meant to complement the presentation as they give more details and provide some
examples on some of
the
clauses
and
concepts
of
the
standard
These slides will be added to over
time
to
make them more
comprehensive. Any questions on the back up slides can bedirected to CASCO Secretariat ([email protected])
2012-09-26
History and Relationship
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y p
2012-09-26
1990 2000 2010
1980
ISO Guide 40
1983
ISO
Guide
23
1982
ISO Guide 67
1981
ISO Guide 65
1996
ISO
Guide
23
1982
ISO Guide 67
1981
ISO/IEC 17065
ISO/IEC 17067
2013until than
existing ISO
Guide 23
and 67
2012
Relation between certification body and
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Page 57
y
scheme owner Scheme owner
runs a scheme
Guidelines
for
schemes are
given in
ISO/IEC 17067
Requirements
for certification
bodies are
given in ISO/IEC
17065
Scheme
Stakeholder Scheme owner
manufactorer,
operator,
deliverer of
a
product,
process or
services
Certification Body
and
Conformityassessment
Customer
Scheme owner can be the certification body, governmenal authority,
trade association, group of CB‘S, …..
ISO/IEC 17030
for the labels
and their use
2012-09-26
Examples of resources used fort ti i ti d diti
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testing, inspection and auditing
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Testing with
own ressource
/ equipment
Use equipment from
Manufacturer
(underthe CB control)
Test reports from
bodies
or
parties other than the CB
Full outsourcing
All those examples are covered in Clauses 6 of ISO/IEC 17065
Certification body
Examples of Resources Personnel
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Page 592012-09-26
Certification Body
Own Personnel
Work Contract
Free Lancer
Contract
related Company
Agreement
All those examples are
covered in
Clause
6 of
ISO/IEC
17065
Examples: how a CB can beiti d i bi i ti
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positioned in a bigger organisation
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Holding
Legal Entity 1
Div. 1.1
Business Area 1.1.1
Business Area . 1.1.2
Reg. 1.1 Reg. 1.2
Legal Entity 2
CB
Dep. 2.1
Legal Entity 3
Legal Entity 3.1
Legal Entity 3.2
Legal Entity 4
Div. 4.1
Div. 4.2
Div. 4.3
Ext.
This shows possible position of a CB within a bigger organisation
Example of possible arrangement forO i ti l C t l
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Organizational Control
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Certification
Body
Person/employeeRelatedcompany
Organizational Control is to
supervise that the related
company does not influence
the person in its work for the
CB
Agreement to
follow CB rules
and procedure
Work contract
This relates to Clause 7.6.4 of ISO/IEC 17065. This is one possibility for
organisational control among many
Functional Approach
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Page 622012-09-26
… • Selection
… • Determination
… • Review
… • Attestation
… • Surveillance
Evaluation
Insuance of a
certificate afterdecision
The right part of the chart (evaluation – Insuance of certificate) is the terminology
used in ISO/IEC 17065
The functional approach is described in
ISO/IEC
17000
(left part
of
the
chart below)
Process steps / requirements
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2012-09-26
• 7.1 General
• 7.2 Application
• 7.3 Application review
• 7.4 Evaluation
• 7.5 Review
• 7.6 Certification decision
• 7.7 Certification documentation
• 7.8 Directory
of
certified
products
• 7.9 Surveillance
• 7.10 Changes affecting certification
• 7.11 Termination, reduction, suspension or withdrawal of certification
• 7.12 Records
• 7.13 Complaints and appeals
Maintenance group (1)
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Maintain a knowledge base (e.g. the reason why a requirement has been included).
Assist CASCO Secretariat with queries related to the standard.
Provide expertise and be available as a panel member for the interpretation process.
Advise on any amendments and corrigendum between revisions.
Any other
function
directly
related
to
the
content
of
the
standard.
2012-09-26
The level of work is expected to be limited. There is no meeting foreseen. It
is mainly required from the members to be available to fulfill the functions
described above.
Suggestion is that the members of the drafting group would be the members
of the maintenance group.
Mandate
Maintenance group (2) Members
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2012-09-26
Mr. Sumio Asada JISC (Japan)
Ms. Andrea Barroso Melo Monteiro de Queiroz ABNT (Brazil)
Mr. Alister Dalrymple AFNOR (France)
Ms. Yunhua Chen SAC (China)
Mr. Ian Cleare BSI (United Kingdom)
Mr. Graeme Drake SA (Australia)
Mr.
Reinaldo Figueiredo ANSI
(USA)
Mr. Steve Keeling SA (Australia)
Mr. Pedro Loste AENOR (Spain)
Mr. Leif Madsen DS (Denmark)
Mr.
Paul
Moliski IAF
Mr.
Keith
Mowry ANSI
(USA)Mr. Christian Priller (Convenor WG 29) DIN (Germany)
Mr Jaap Prummel NEN
(Netherlands)
Mr. Lorenz Roggli SNV (Switzerland) – ILAC
Mr. Hinrich Schaub ON (Austria)
Mr. Thomas Facklam IAF
Mr. Hanspeter Ischi SNV (Switzerland) – ILAC alternate
Mr. Heribert Schorn (DIN – Germany)
Mr. Alan Squirrell ILAC
Mr. Pierre de Ruvo IEC
Thank you … a great work goes tofinish
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finish …
After a long and intensive work with ISO CASCO WG 29 over the last years
I like to say Thank you as your Convenor,
hopefully not to forget somebody or something now, If so, I say sorry in advance.
I like to say Thank you to ISO Secretary, to all of them,
To my parent Convenor Mario Wittner,
To all of you and to everybody for your great credit, support and nice and hard discussions,
To the support of the Drafting Group, without them it would not be possible for me.
Looking in front of, I see the result of a very well balanced new standard for the economic systemand all participants in the system.
And hope to see you all soon, it was a pleasure for me to work so close with you !
I wish you all good luck, health and success
Yours Christian Priller, Convenor
2012-09-26