EDIST 2017 Implementation of Innovative ‘Next Generation’ CIS Software Strategic Positioning for the ‘Tipping Point’ Presenters: Rachel Moraghan – Settlement Analyst, Waterloo North Hydro Aaron Melo – CIS Support Analyst, Waterloo North Hydro Marianne Blasman – Vice President Information Technology Services, Waterloo North Hydro
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EDIST 2017
Implementation of Innovative
‘Next Generation’ CIS Software
Strategic Positioning for the
‘Tipping Point’
Presenters: Rachel Moraghan – Settlement Analyst, Waterloo North Hydro
Aaron Melo – CIS Support Analyst, Waterloo North Hydro
Marianne Blasman – Vice President Information Technology Services, Waterloo North Hydro
The Tipping Point
“The tipping point is that magic momentwhen an idea, trend or social behaviourcrosses the threshold, tips and spreads like
wildfire”.
Malcolm Gladwell
Navigant Research (2013)
Utilities can no longer ignore the challenges of upgradingtheir billing and CIS to meet future requirements
Solutions must be Specific to the Regulatory Environment
Rich MDM data for LDC analysis and Billing processes
Time to Re-engineer new Business Processes
microFIT/FIT and Netmetering
Automated Settlement Processing
and Global Adjustment
True-up
Automated Streamlined Business
Processes
Licensed / Private Cloud SaaS / Hosted
Multi-Platform Single
Architecture
Customer DrivenFunctionality
Customer Mobile Web Presentment
Management and User Configurable Business
Rules (Billing / AMI Health)
Real Time Mobile Processing
PINGING Meter Locations (CIS / GIS / OMS Integration with AMI)
Innovative ‘Next Generation’ CIS Software BenefitsSharing Data between CIS, MDM, OMS, GIS & SCADA
Improved CustomerServices and
Operational Efficiencies
Easier Adaptation to New Regulatory Policy
AMI MV90 Walk Reads
Streamlined / AutomatedBusiness Processes
CENTRAL REPOSITORY
Innovative Next Generation CIS SoftwareKey CIS Functions
kWh / KW KVA KVAR
Voltage Current Locations
HOEP / GA Multipliers
BILLING DETERMINANTS
CT / PT Electronic ROI Meters
Billing Templates / S.O. Templates
Billing Rules / AMI Health Monitor
AMI REAL TIME PING
CIS FUNCTIONSAccount Wizard• Move In • Move Out• New Account
Effectivity Based Transaction Processing
• Move In / Move Out• Customer Deposit
Returns/Transfers
microFIT/FIT/Net Metering
Streamlined Billing Hub • Thresholds• Edits
Customer Service Hub
Automated Settlement
(1598)
Electronic ROI
Bill Consolidation
Delinquency and
Collections User Configurable
Rules
AMI Rules Engine
USER CONFIGURABLE BUSINESS RULES
All Rate Classes
AMI MV90 Walk Reads
Streamlined / AutomatedBusiness Processes
CENTRAL REPOSITORY
FinancialskWh / KW KVA KVAR
Voltage Current Locations
BILLING DETERMINANTS
CT / PT Electronic ROI Meters
Billing Templates / S.O. Templates
Billing Rules / AMI Health Monitor
USER CONFIGURABLE BUSINESS RULES
AMI REAL TIME PING
CIS FUNCTIONS
Inventory
Provincial MDM/R
G.I.S.• Transformer /
Meter Location• PING Meters
Outage Management
System
Asset Management
HOEP / GA Multipliers All Rates
Integrated MDM (ODS)
MobileWork Force
Management
AMI HEAD ENDPING
• Instant Voltage
• Instant Current
Innovative Next Generation CIS SoftwareIntegrated Systems