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FA102b, Research, plan and design a social media and web package Anna Tol | FA102B Professor Klinkowstein
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Mar 19, 2017

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Page 1: Powerpoint

FA102b, Research, plan and design a social media and web package

Anna Tol | FA102B Professor Klinkowstein

Page 2: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Research from the Web and Quora

WhenEverythingisMedia:TheFutureofCommunicationandTechnology

http://www.iftf.org/future-now/article-detail/when-everything-is-media-the-future-of-communication-and-

technology/

Page 3: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

When Media is Everything

Lookingoutto2025,wecanseeatransformationincommunicationsthat

willbeequallyprofound:receivingmessagesfromourbodies,and

reinventinghowwecommunicate,collaborate,persuade,andbuild

relationshipsinahyperconnectedanddistributedworld.

Page 4: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Summary of Quora Research

• Fitnesstrackertobecomehealthier

Keywords: toolsandinformation,capabilities, dedication

• Permanentlyandelectivelyaugmentyourbodywithadvancedtechnology

Keywords:replace,enable,upgrade, connectiontonervoussystem

• Wearablewithmedicalhistory

Keywords:privacy,security,medicalemergencies

Page 5: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Summary of Quora Research

• Humanevolutionchangedbytechnology

Keywords: nochange,medicalcare

• Examiningbodythrough3Dtechnology

Keywords:breakneckpace,realityof3dscanning,wholebodyMRI,

radiationexposure,3Dimages,timeconsuming,costly.

Page 6: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

My Quora Question

• Howcanweusethedatathatwearabletechnology(suchasfitness

trackers)generates,tobenefitourdailylives?

Keywords:gaming,exercise,loseweight

• Canyouthinkofanewwaytocommunicatewithyourbody?

Keywords:diet,thoughts,lifestyle

Page 7: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

My Quora Question

Page 8: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Page 9: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Draft of Future Product

Productdescriptionderivedfrommyresearch:

‘Awearabledevicethatgivesinsightintophysicalhealththrougha

combinationofadvancedtechnologies’

Page 10: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Customer Journey Map

AUDIENCE The Fit Girl• 23 – 30 years, female• Hardworking business woman • Looking for new ways to stay healthy• Prefer to order online

Person With Medical Condition• Of all ages and genders• Orders online due limited mobility• Needs device in case of emergency• Hopes to increase life quality

Page 11: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Customer Journey Map

ABOUT • Real-time information about your body

• Stickable chip can put behind the ear

• connects with mobile application

• Information about your body temperature, blood pressure, brain activity, heartbeat, bone structure and can provide a 3D body scan

• Emergency function

Page 12: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Customer Journey Map

PHYSICAL • Events

Healthcare Conferences

• Medical Specialist

Doctor can advice to use product

• Word of Mouth

Users tell people in surrounding

Page 13: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Customer Journey Map

VIRTUAL • Social Media

New innovations get shared

• Fora and Blogs

Fitness or medical fora and blogs

• Medical Websites

Websites that give medical advice

Page 14: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Customer Journey Map

SKETCHES

Page 15: Powerpoint

Anna Tol | FA102B Professor Klinkowstein

Customer Journey Map

SKETCHES

Page 16: Powerpoint

Anna Tol | FA102B Professor Klinkowstein