FA102b, Research, plan and design a social media and web package Anna Tol | FA102B Professor Klinkowstein
FA102b, Research, plan and design a social media and web package
Anna Tol | FA102B Professor Klinkowstein
Anna Tol | FA102B Professor Klinkowstein
Research from the Web and Quora
WhenEverythingisMedia:TheFutureofCommunicationandTechnology
http://www.iftf.org/future-now/article-detail/when-everything-is-media-the-future-of-communication-and-
technology/
Anna Tol | FA102B Professor Klinkowstein
When Media is Everything
Lookingoutto2025,wecanseeatransformationincommunicationsthat
willbeequallyprofound:receivingmessagesfromourbodies,and
reinventinghowwecommunicate,collaborate,persuade,andbuild
relationshipsinahyperconnectedanddistributedworld.
Anna Tol | FA102B Professor Klinkowstein
Summary of Quora Research
• Fitnesstrackertobecomehealthier
Keywords: toolsandinformation,capabilities, dedication
• Permanentlyandelectivelyaugmentyourbodywithadvancedtechnology
Keywords:replace,enable,upgrade, connectiontonervoussystem
• Wearablewithmedicalhistory
Keywords:privacy,security,medicalemergencies
Anna Tol | FA102B Professor Klinkowstein
Summary of Quora Research
• Humanevolutionchangedbytechnology
Keywords: nochange,medicalcare
• Examiningbodythrough3Dtechnology
Keywords:breakneckpace,realityof3dscanning,wholebodyMRI,
radiationexposure,3Dimages,timeconsuming,costly.
Anna Tol | FA102B Professor Klinkowstein
My Quora Question
• Howcanweusethedatathatwearabletechnology(suchasfitness
trackers)generates,tobenefitourdailylives?
Keywords:gaming,exercise,loseweight
• Canyouthinkofanewwaytocommunicatewithyourbody?
Keywords:diet,thoughts,lifestyle
Anna Tol | FA102B Professor Klinkowstein
Draft of Future Product
Productdescriptionderivedfrommyresearch:
‘Awearabledevicethatgivesinsightintophysicalhealththrougha
combinationofadvancedtechnologies’
Anna Tol | FA102B Professor Klinkowstein
Customer Journey Map
AUDIENCE The Fit Girl• 23 – 30 years, female• Hardworking business woman • Looking for new ways to stay healthy• Prefer to order online
Person With Medical Condition• Of all ages and genders• Orders online due limited mobility• Needs device in case of emergency• Hopes to increase life quality
Anna Tol | FA102B Professor Klinkowstein
Customer Journey Map
ABOUT • Real-time information about your body
• Stickable chip can put behind the ear
• connects with mobile application
• Information about your body temperature, blood pressure, brain activity, heartbeat, bone structure and can provide a 3D body scan
• Emergency function
Anna Tol | FA102B Professor Klinkowstein
Customer Journey Map
PHYSICAL • Events
Healthcare Conferences
• Medical Specialist
Doctor can advice to use product
• Word of Mouth
Users tell people in surrounding
Anna Tol | FA102B Professor Klinkowstein
Customer Journey Map
VIRTUAL • Social Media
New innovations get shared
• Fora and Blogs
Fitness or medical fora and blogs
• Medical Websites
Websites that give medical advice