PowerPoint

The Supervision Series

Leading Successful Projects

Presented by

Larry ChesterDeveloper of the Project Management Program

and

Special Customer Guest

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Leading Successful Projects

Why the Need for PM Skills?

• Routine work is declining:– Automate routine work– Eliminate non-value-added work (BPI/BPR)– Outsource routine work to specialists

• More and more full-time employees are spending a larger part of their time doing project-oriented work

• Project management is now the no. 1 skill cited on resumes

• ASTD in 2003 stated that the no. 1 training intention of their member firms was Project Management!

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Leading Successful Projects

Standish Group

• Type 1: Project Success: The project is completed on time, on budget with all the features and functions specified

• Type 2: Project Challenged: The project is completed and operational, but over budget, over schedule, and offers fewer features than specified

• Type 3: Project Impaired: The project is cancelled at some point during the development cycle, or never used upon completion

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Leading Successful Projects

Standish Group Metrics, 2004*

Type 3: Failed18%

Type 1: Succeeded

29%

Type 2: Challenged

53%

* Based on more than $250 billion per year in IT projects

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Leading Successful Projects

Projects Not Being Done Well

• 71% of all projects fail to meet their original objectives (Standish Group, 2004)

• Of those, about half failed due to lack of common understanding of the objectives

• About 25% of all projects should never have started; no need or need changed

• A large Canadian organization surveyed its internal customers and discovered that:– Most were not sure what they were going to get– Most were not sure how much progress had been

made and when they would get it– Most were not sure what they got on completion

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Leading Successful Projects

Top 10 Success Factors

• Executive support• User involvement (know what they want)• Experienced, skilled project manager• Clear business objectives• Minimized scope (to reduce overall time)• Standardization (processes, vendors, etc.)• Firm basic requirements (minimal change)• Formal methodology• Reliable estimates• Proper planning and ownership of results

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Leading Successful Projects

Top 10 Failure Factors

• Lack of user input and agreement• Incomplete requirements• Changing requirements• Lack of executive support and commitment• Unfamiliarity with technical content• Lack of resources• Unrealistic expectations• Unclear objectives• Unrealistic time frames• Lack of planning and monitoring

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Leading Successful Projects

Is there a need for PM skills?

• Project Management is a key skill for implementing change, whether operational or strategic

• With improved project management skills, we will know:– What we want to do– Why we want to do it– How we will do it and when– Who will be responsible for doing it– What could go wrong– How well we are doing it– How well we did do it

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Leading Successful Projects

Number 1 Motivator for Change?

• Current Pain!!

LET’S GO AROUND THE TABLE AND GIVE AN UPDATE ON EACH OF OUR PROJECTS.

MY PROJECT IS A PATHETIC SERIES OF POORLY PLANNED, NEAR-RANDOM ACTS. MY LIFE IS A TRAGEDY OF EMOTIONAL DESPERATION.

IT’S MORE OR LESS CUSTOMARY TO SAY THINGS ARE GOING FINE.

I THINK I NEED A HUG.

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Leading Successful Projects

How will you see the Pain?

• Only 70% of all Projects deliver the required results with the expected quality on time, and within budget

• Do your projects always meet their original objectives?

• Are customers/users delighted with project results, cost and timing?

• What is the approximated dollar value of all projects done each year?

• What is the impact of doing or not doing projects better, faster and cheaper?

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Leading Successful Projects

What is causing the Pain?

• Do your people know WHAT is expected (results, cost, time) of them?

• Do they know HOW to do a project right?• Do they have the RESOURCES required to

do the project successfully?• Are they MOTIVATED to do the project

right?• Do they get FEEDBACK on their project

performance (process and results)?• If the answer to any of these questions is

No, we can help!

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Leading Successful Projects

30-Second Elevator Speech• About 70% of all projects fail to meet their original

expectations. There is no question that most of your people will somehow get the job done with or without project management skills and processes. But, with improved project management capability, most of the battle is fought on paper and in the minds of the project team ahead of time as opposed to real time, where it really hurts (deliverables, cost and time).

• We specialize in making things simple, building on what people already know, and providing processes that work at the ground level. Improved project management skills will leverage the time, talent and expertise of your most precious resource – your people – to complete projects on time, within budget and to customer requirements.

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• Concept presentation/experiential learning

• Discussion and feedback

• Practice using case studies

• Application to real projects

Course Construction

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Module 1: Introduction

• Introduction• Best project/worst project• Group development: task and

team• Project success factors• Project life cycle and questions• Initiation phase• Planning phase overview• Goal statement• Project objectives

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Module 2: Planning Phase

• Interdependence exercises

• Setting ground rules

• Building commitment

• Roles and responsibilities

• Work breakdown structure

• Resource requirements

• Jumbo exercises (for scheduling)

• Responsibility assignment

• Evening opportunity

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Module 3: Planning Phase (cont.)

• Scheduling (Gantt chart and network diagrams)

• Plan review and risk assessment

• Locking in the resources

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Module 4: Execution and Closure

• Project monitoring and control

• Earned value

• Issues management

• Project modification

• Change management

• Close-out and evaluation

• Completing your project

• Course evaluation

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Tool Box

• Participant materials (4 Modules, 1 book)• Worksheets

– Project initiation– Project objectives– Work breakdown– Responsibility assignment– Scheduling– Risk identification, assessment and

management– Resource management– Monitoring and controlling– Closure and evaluation

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Tool Box (cont.)

• Job Aids

• Case Studies

• Detailed Administrative Guide (for facilitators)

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Industries to Explore

• Information Technology

• Financial Institutions

• Construction

• Manufacturing

• Utilities

• Telecommunications

• Healthcare

• Government

• Transportation

• Anyone who does projects

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Facilitator Experience

Welcome:

Kathleen Razi

She will share with us her

experience with facilitating and her

customers perspective

A Leadership Solution

Essential Skills of Leadership Essential Skills of Communication Developing Performance Goals & Standards Providing Performance Feedback Managing Complaints Improving Work Habits Effective Discipline Resolving Conflict Coaching Job Skills Delegating Supporting Change Communicating Up

Leadership ESSENTIALS

Hiring Winning Talent (Classroom and Online) Leading Successful Projects (Classroom) Motivating Team Members (Classroom) Solving Workplace Problems (Classroom) Retaining Winning Talent (Coming Soon) Using Financial Data (Coming Soon) Ethics Matter (Coming Soon)

Leadership PLUS

Classroom Workshop Online Modules Blended Combination

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Resources Available

• Administrative kit available preview or purchase

•Fabulous materials that work!

•Pilot session with experienced trainers, if needed

Copyright © Integral Talent Systems, Inc.

Objectives (cont.)Questions and Answers

Q & A

l e a d e r s h i p s a l e s s e r v i c e p r o d u c t i v

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