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Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS
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Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Jan 01, 2016

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Page 1: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Post Olympic Feedback

Steve Miller Head of the

Joint Local Authority Regulatory Service for the 2012 Games

JLARS

Page 2: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

What is JLARS?

• Small team of mostly EHO on secondment to a team looking after Regulatory Services for primarily the Olympic Park but with an influence beyond.

• Covering all LA Regulatory work• Mostly on from LA or LA background picked for

expertise• Involved in Partnership work to enable a Healthy and

Safe 2012• Sometimes integrated into the games providers• To continue to Legacy

Slide 2

Page 3: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 3

The Greatest Show on Earth

Page 4: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 4

Page 5: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Up to 250,000 per day

Slide 5

Page 6: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

17,000 Athletes60,000 volunteers

9 Million spectators

Page 7: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

34 Olympic venues

21 Paralympic venues

38 Non -Comp venues

Page 8: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

955 competition sessions14 million meals

10 million cups of coffee

Page 9: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Specific Food Safety requirements

• Detailed Food Safety Plans.

• Food recall and contingency plans

• Site specific HACCP plans

• Caterer food safety support teams

• Staff training

• Red Tractor certification in supply chain

Page 10: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Food Safety plan expectations

From farm to fork

Games specific;

Supply chain

Supplier assurance

Sub contractor management

Operational details

Processing controls

Checks and auditing

Full traceability and recall plans

Venue specific

Links to food handler training and food safety officer support

Page 11: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Working in partnership;

• Centre for the Protection of the National Infrastructure

• Catering contractors

• PAS 96 - Food Defence

• TACCP (Threat Assessment Critical Control Point )

• Risk based reviews

• Exercises

Managing the risk of malicious contamination

Page 12: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

What did we do

• Venue visits with LAs

• Workshops with partners – LAs and Contractors

• Regular catch ups with FSA, JLARS, HPA

• Liaison with Water Companies

• Regular contractor meetings

Partnership working

Page 13: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Primary Authority

• Firstly tried across the Regulatory Functions• Rejected by LOCOG• ...asked for my LOCOG• Food and priority• ...no time for more• With five major caterers• Achieved Common Standard across UK• Only for the Olympics• No costs to caters• SUCCESS ON A PLATE!

Slide 13

Page 14: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

The Mayor of London tries Food from around the World

Slide 14

Page 15: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Olympic Fayre

Slide 15

Page 16: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 16

Jenny Morris Vanessa Karakilic

Secondments

And secondment further into LOCOG

The Food and Catering JLARS TEAM

Page 17: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

The Environmental Health Volunteers

Slide 17

Page 18: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Volunteer Details

• 150 Volunteers• of which 50 were students • Across Olympics & Paralympics • All venues except Football stadia• JLARS employed and LOCOG deployed• Traffic Light System Green Amber Red• Checklist• Thermometers• Swabs• Allowed to look at Games after inspection!!• Fares and Homestay plus FREE T-SHIRT!!!!

Slide 18

Page 19: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

What we found – but not in many places

• Temperature Control Issues• Abuse of the 4 hour rule• Hand washing not happening• Language Issues• Only one supervisor• Long shifts• No breaks• Insufficient refrigeration• Poor instructions

Slide 19

Page 20: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

..... but the Good News was

• Lots of Greens• Few ambers • Only one Red• No food poisoning• Food disposed of on asking• No complaints• Compliance on next visit

Slide 20

Page 21: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

The Legacy and the Learning

• A volunteer force• The Glastonbury Model works on a large scale• Light touch inspections works if...• Good preparation happens in the beginning• Primary Authority is very useful• Reduces the strain on Local Authorities• It reduces cost• Raises the professions profile• IT WAS GREAT FUN

Slide 21

Page 22: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Where next?

• To write up the Learning• Contribute to New Guidance• Contribute to new ways of working• Be part of solving where it went wrong• Look at and publish where it went right• Advice to Commonwealth Games• Look after the Legacy

Slide 22

Page 23: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Important PartnersAlphabeti Spaghetti

• ODA

• LOCOG

• FSA

• HSE

• HPA

• GOE

• LGA

• GLA

• DCMS

• SGSA

• CIEH

• G&T, IPA,VAT 69, and plenty of T

Slide 23

Page 24: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 24

Busy in Stratford Empty in shepherds Bush

Impact of the Games

Page 25: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 25

LEGACY

Page 26: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 26

Legacy

Page 27: Post Olympic Feedback Steve Miller Head of the Joint Local Authority Regulatory Service for the 2012 Games JLARS.

Slide 27