Pmp Processes Pmbokv4.0

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Version 4.0

PMP Examination Preparatory Course

Topic: Project Management Processes

Version 4.0


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PMP Workshop | Financial ServicesAll work described was performed by Capgemini or a Capgemini affiliate

2009 Capgemini - All rights reserved 1

What is covered

Project Management Processes

Process Groups

Project Management Knowledge Areas

Process Mapping


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Project Management Processes

Processset of interrelated actions and activities that areperformed to achieve a pre-specified set of products orresults or services

Project management processesensure the effective

flow of project throughout its existence. Product-oriented processes specify and create the

projects product.

These two processes overlap and interactthroughout the project


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Project Management Processes (Contd.)

42 processes are defined and mapped into 5 Process groups

9 Knowledge Management areas


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Inputs -> Tools/Techniques -> Outputs Each of the 42 processes have inputs, tools & techniques

and outputs

Key inputs tothe process.These are

often outputs

from anotherprocess

Tools andtechniques

used to createthe results or

outputs of theprocess

Key outputs,results anddeliverables


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Inputs -> Tools/Techniques -> Outputs Example (Perform Quality Assurance Process)

INPUTS

TOOLS / TECHNIQUES

OUTPUTS


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Process Groups

5 Process groups

Initiating

Planning

Executing

Monitoring and Controlling

Closing

Logical grouping of PM processes with clear dependencies

Performed in the same sequence on each project / phase Independent of application areas or industry focus

They are not project Phases


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Process GroupsInteraction

Commitment to

executing project

Initiating

Processes

Approach to

executing project

Planning

ProcessesCoordinating

people andother resources

Executing

ProcessesControlling

Processes

Closing

ProcessesFormal productacceptance andend of project

Monitoring,

measuring, andtaking correctiveaction


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Project Management Knowledge Area

Project Management Knowledge Area: an identifiedarea of project management defined by itsknowledge requirements and described in terms ofits component processes, practices, inputs, outputs,tools and techniques


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The Nine Knowledge Areas

Project Integration Management Project Scope Management

Project Time Management

Project Cost Management

Project Quality Management

Project Human Resource Management

Project Communications Management

Project Risk Management

Project Procurement Management


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Use of Mnemonics for memorizing knowledge areas

If She Takes Cash, Question Her Current Rent Payment(Knowledge Areas)


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Project Integration Management

Develop Project Charter (I)

Develop Project Management Plan (P)

Direct and Manage Project Execution (E)

Monitor and Control Project Work (M)

Perform Integrated Change Control (M)

Close Project or Phase (C)

Project Integration Management includes the processes and activities thatintegratevarious elements of project management which are identified, defined,combined, unified and coordinated within the [five] Project Management Process

Groups


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Project Integration Management (Contd.)

The Project IntegrationManagement

Knowledge Areaintegrates the

processes of the other8 Knowledge Areas

The Develop Project Charter (I)process (part of the Initiating ProcessGroup) is the first process of the project life cycle

INTEGRATION

MANAGEMENT

PROCUREMENT

SCOPE

TIME

RISK

MANAGEMENT COST

COMMUNICATIONS

HUMAN

RESOURCES

QUALITY


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Project Scope Management

Collect Requirements (P)

Define Scope (P)

Create WBS (P)

Verify Scope (M)

Control Scope (M)

Project Scope Management includes the processes required to ensurethat the project includes all workrequired and only thework required, to

complete the project successfully


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Project Scope ManagementWBS

Work Breakdown Structure (WBS)

A deliverable oriented, hierarchical grouping of projecttasks with increasing detail in each descending level

It is used to define the project in levels of detail to allow

the project team to determine the project's complexity andto assist in the process of estimating resourcerequirements, duration of tasks, and project risk

It is NOT a list of tasks but, rather, a grouping of tasks

usually by major component (work package),deliverable, or phase


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Project Time Management

Define Activities (P)

Sequence Activities (P)

Estimate Activity Resources (P)

Estimate Activity Durations (P)

Develop Schedule (P)

Control Schedule (M)

Project Time Management includes the processes concerning thetimelycompletion of the project

Remember: A Gantt chart is

NOT a project plan


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Project Time ManagementQuestions

1. The critical path in a network is the path that

a. Has the greatest degree of risk

b. Will elongate the project if the activities on this pathtakes longer than anticipated

c. Must be completed before all other paths

2. The duration of most activities will be significantlyinfluenced by the resources assigned to them

a. Trueb. False


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Project Cost Management

Estimate Costs (P)

Determine Budget (P)

Control Costs (M)

Project Cost Management is concerned with the processes involvedin planning, estimating, budgeting and controlling costs so that the project can

be completed within the approvedbudget


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Project Quality Management

Plan Quality (P)

Perform Quality Assurance (E)

Perform Quality Control (M)

Project Quality Management is concerned with the processesrequired to ensure the project will satisfycustomer objectives for

which it was undertaken

Quality is PLANNED, not

inspected in

Quality is conformance to specifications

and fitness to use


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Project Human Resource Management

Develop Human Resource Plan (P)

Acquire Project Team (E)

Develop Project Team (E)

Manage Project Team (E)

Project Human Resource includes processes that organize,manage, and lead the project team


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Project Communications Management

Identify Stakeholders (I)

Plan Communications (P)

Distribute Information (E)

Manage Stakeholder Expectations (E)

Report Performance (M)

Project Communications Management is concerned with the process thatensure timely and appropriategeneration, collection, delivery, storage

and disposition of project information


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Project Communication ManagementIdentify Stakeholders

Positive Stakeholders:

Will benefit if your project succeeds

More likely to give you support

Negative Stakeholders:

May suffer if your project succeeds

Unlikely to give you support and may even work againstyou


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StakeholdersQuestion ?

1. How do you work with negative stakeholders?

a. Keep your friends close and your stakeholders closer

b. Identify what this stakeholder's goals really are; seeif there are any of this persons goals that you can

satisfy without negatively impacting your projectc. Open up a dialog; keep the communication

channels open

d. Always be honest and play straight; even if a win/win

situation is not possible, you give the stakeholder anincentive to play straight in return


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Project Risk Management

Plan Risk Management (P)

Identify Risks (P)

Perform Qualitative Risk Analysis (P)

Perform Quantitative Risk Analysis (P)

Plan Risk Responses (P)

Monitor and Control Risks (M)

Project Risk Management is concerned with the identification andplanningfor potential risksthat may impact the project (both positive

and negative impacts)


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Professional Responsibility

Always take the high road

Follow the law

Follow the regulations of your company

When is it OK to offer a bribe to an official in order to get the

permits you need to proceed with your project?

Discussion Topic


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Professional ResponsibilityQuestions

1. During an informal meeting with your project client you are offered

a substantial monetary incentive to alter the configuration of theproduct to meet the client's personal need. This change may result inadditional project costs and schedule delays. The appropriate actionto take would be:

a. Refrain from accepting the offer and advise the customer tosubmit a request to the change control board

b. Accept the offer and issue an internal configuration changerequest to the design group

c. Obtain additional information about the request and thecustomer's personal need before accepting the offer

d. Delay acceptance of the offer until you can ensure that you canprotect yourself from any legal liabilities


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Professional ResponsibilityQuestions (Contd.)

2. Your project is running out of cash and significant work remains. You are directed

by senior management to instruct your people to use another project's chargenumbers while working on your project. You should:

a. Follow instructions

b. Inform the corporate auditors

c. Understand the background of management's instructions before taking any action

d. Shut down the project, if possible

3. Your executives, in appreciation for the success of your project, have given you a$10,000 bonus to be disbursed among your five-team members. One of the five, whois a substandard worker and accomplished very little on your project, is in your carpool. You should:

a. Provide everyone with an equal share

b. Provide everyone a share based upon their performance

c. Ask the workers to decide among themselves how the bonus should be subdivided

d. Ask the sponsor to make the decision


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Process Mapping


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Recap

Knowledge Areas

Scope Management

Integration Management

Monitoring & Controlling

Closing

WBS

Initiating

Process Groups

Risk Management


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Summary

Questions


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Pmp Processes Pmbokv4.0

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