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Project Management Body Of Knowledge Based on PMBOK 5 th Edition Ahmed Fekry Elshaboury, PMP [email protected] 1
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PMP / Framework 1 2-3

Apr 21, 2017

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Page 1: PMP / Framework 1 2-3

Project Management Body Of Knowledge

Based on PMBOK 5th Edition

Ahmed Fekry Elshaboury, PMP

[email protected] 1

Page 2: PMP / Framework 1 2-3

Certification Test Eligibility Requirements

2

Category 1•Baccalaureate/equivalent degree

•Minimum of 4,500 hours of project

management experience within the five

process groups (Initiation, Planning,

Execution, Control, Closing)

• 3 years of project management

experience within the last 6 years (36

months of non-overlapping months of

PM experience).

• 35 contact hours of project management

education.

Category 2•High School diploma/equivalent degree

•Minimum of 7,500 hours of project

management experience within the five

process groups (Initiation, Planning,

Execution, Control, Closing)

• 5 years of project management

experience within the last 8 years (60

months of non-overlapping months of

PM experience).

• 35 contact hours of project management

education.

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Page 3: PMP / Framework 1 2-3

Project Management Institute Certificates

3

Certified Associate in Project Management (CAPM)®

Project Management Professional (PMP)®

Program Management Professional (PgMP)®

PMI Agile Certified Practitioner (PMI-ACP)®

PMI Risk Management Professional (PMI-RMP)®

PMI Scheduling Professional (PMI-SP)®

OPM3® Professional Certification

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Page 4: PMP / Framework 1 2-3

4

Project Management Framework

Chapter 1

introduction

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Page 5: PMP / Framework 1 2-3

5

• The Project Management Institute (PMI) is project management

professional institute with over 500,000 member. Established in 1969 and

located in USA.

• The PMBOK Guide contains the globally recognized standard and guide for

the project management profession describes established norms, methods,

processes, and practices.

• The first two sections of the PMBOK Guide provide an introduction to key

concepts in the project management field.

• Section 3 summarizes the Process Groups and provides an overview of

process interactions among the ten Knowledge Areas with the five Process

Groups.

• Sections 4 through 13 are the guide to the project management body of

knowledge.

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Page 6: PMP / Framework 1 2-3

6

• Chapter 1- Introduction

• Chapter 2- Project Life Cycle and Organizational structure.

• Chapter 3- Project Management Processes.

• Chapter 4- Project Integration Management.

• Chapter 5- Project Scope Management.

• Chapter 6- Project Time Management.

• Chapter 7- Project Cost Management.

• Chapter 8- Project Quality Management.

• Chapter 9- Project Human Resources Management.

• Chapter 10 – Project Communication Management.

• Chapter 11- Project Risk Management.

• Chapter 12- Project Procurement Management.

• Chapter 13- Project Stakeholder Management.

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Page 7: PMP / Framework 1 2-3

7

• Purpose of the PMBOK Guide.

• What is a Project?

• Portfolio Management / Program Management / Project Management /

Organizational Project Management

• What is Project Management ?

• PMO.

• Project Manager role.

• Business Value

• Project Selection

KEY TERMS

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Page 8: PMP / Framework 1 2-3

Purpose of the PMBOK Guide.

8

The PMBOK Guide identifies that subset of the project management body

of knowledge that is generally recognized as good practice.

“Generally recognized” means the knowledge and practices described

are applicable to most projects most of the time, and there is consensus

about their value and usefulness.

“Good practice” means there is general agreement that the application of

the knowledge, skills, tools, and techniques can enhance the chances of

success over many projects.

“Good practice” does not mean that the knowledge described should

always be applied uniformly to all projects. The organization and/or project

management team is responsible for determining what is appropriate for

any given project.

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Page 9: PMP / Framework 1 2-3

What is a project ?

• Project – temporary endeavor undertaken to create a unique

product, service or result.

• Definite beginning and a definite end and interrelated activities.

• Progressively elaborated : Explore more details with the running

time. Each unique project will be progressively detailed as the project

is better understood.

• Does not mean short duration.

• A ability to perform a service, such as call center

• A result, such as research results or documents

• An improvement in an existing product or service.

• projects stop when declared objectives have been attained or

terminated when not achieving them.

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Page 10: PMP / Framework 1 2-3

Project / program / portfolio Management

Project Management:

the application of knowledge, skills, tools and techniques to project activities

in order to create a product, service or result to meet stakeholder needs and

expectations from a defined project – through the following:

Scope, time, cost, and quality

Requirements (needs) vs. unidentified requirements (expectations)

Program Management:Programs are groups of related projects have the same objectives and managed together to obtain benefits not available from managing the projects individually.

Portfolio Management:

portfolio refers to a collection of projects, programs, sub portfolios, and

operations managed as a group to achieve strategic objectives.

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Page 11: PMP / Framework 1 2-3

Portfolio management• Programs , projects , sub-projects

• Business objectives

• Programs and projects selection

11

Program management• Related projects

• Common benefits

• Coordinate projects with organization objectives.

• Comply with project management standards.

Business Value

Project management• Deliver product , service , result

• Responsible for deliverables quality

Stakeholder

Value

Quality

Deliverables

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Page 13: PMP / Framework 1 2-3

Organizational Project Management ( OPM ).

• OPM is a strategy execution framework utilizing project, program, and

portfolio management as well as organizational enabling practices to

consistently and predictably deliver organizational strategy producing

better performance, better results, and a sustainable competitive

advantage.

• Portfolio, program, and project management are aligned with or driven

by organizational strategies. It aligns with organizational strategies by

selecting the right programs or projects. Prioritizing the work, and

providing the needed resources.

• program management harmonizes its projects and program components

and controls interdependencies in order to realize specified benefits.

• Project management develops and implements plans to achieve a

specific scope that is driven by the objectives of the program or portfolio

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Page 14: PMP / Framework 1 2-3

Projects and Strategic Planning

• Projects are typically authorized as a result of one or more of the

following strategic considerations:

• Market demand.

• Strategic opportunity/business need.

• Social need.

• Environmental consideration.

• Customer request.

• Technological advance.

• Legal requirement

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Page 15: PMP / Framework 1 2-3

What is Project Management ?

• The application of knowledge, skills, tools, & techniques to project

activities to meet project requirements

• Project management is accomplished through the appropriate

application and integration of the 47 logically.

• grouped project management processes categorized into 5

process groups:

• Initiation

• Planning

• Execution

• Monitoring and Controlling

• Closure

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Page 16: PMP / Framework 1 2-3

• Due to the nature of change, managing project is iterative and goes

through progressive elaboration throughout the project’s lifecycle

• The relationship among these factors is such that if any one factor

changes, at least one other factor is likely to be affected.

• For example, if the schedule is shortened, often the budget needs

to be increased to add additional resources to complete the same

amount of work in less time. If a budget increase is not possible, the

scope or targeted quality may be reduced to deliver the project’s end

result in less time within the same budget amount.

• Changing project requirements or objectives may create additional

risks.

• The project team needs to be able to assess the situation, balance

the demands, and maintain proactive communication with

stakeholders in order to deliver a successful project

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Page 17: PMP / Framework 1 2-3

Organizational Process Assets ( OPA )

Organizational process assets are the plans, processes, policies, procedures,

and knowledge bases specific to and used by the performing organization.

Organizational process assets may be grouped

into two categories:

1- Processes, Procedures, and Policies.

2- Corporate Knowledge Base which include :

Historical information as a record of the past

projects. It is used to plan and manage future

projects. It includes :Lesson learned….WBS….Benchmarks….Reports….Risks

and risk response plans….Estimates….Resources used

Project management plans….Correspondence

17

Lessons learned

recorded in

company OPA

Project Lessons learned

from project

Update OPA

Other current

projects

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Page 18: PMP / Framework 1 2-3

Refer to both internal & external environmental factors that surround or influence a project’s success

As an input in almost all project management process

May enhance or constrain project management options

May have positive or negative influence on the outcome

Examples:

Organizational culture, structure,

and processes

Government or industry

standards

Infrastructure

Existing human resources

Personnel administration

Company work authorization

systems

Marketplace conditions

Stakeholder risk tolerances

Political climate

Organization’s established

Communications channels

Commercial databases

Project management information

18

Enterprise Environmental Factors. ( EEF )

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Page 19: PMP / Framework 1 2-3

PMO Structure

19

SUPPORTIVE CONTROLLING DIRECTIVE

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Page 20: PMP / Framework 1 2-3

A department that centralizes the management of projects.

usually takes one of three roles:

• Supportive :

Supportive PMOs provide a consultative role to projects by supplying templates,

best

practices, training, access to information and lessons learned from other

projects. This type of PMO serves as a project repository. The degree of control

provided by the PMO is low.

• Controlling:

Controlling PMOs provide support and require compliance through various

means.

Compliance may involve adopting project management frameworks or

methodologies, using specific templates, forms and tools, or conformance to

governance. The degree of control provided by the PMO is moderate.

• Directive. Directive PMOs take control of the projects by directly managing

the projects. The degree of control provided by the PMO is high.20

PMO Structure

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Page 21: PMP / Framework 1 2-3

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Projects & Operation

Program

PMO

Portfolio

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Page 22: PMP / Framework 1 2-3

• The project manager focuses on the specified project objectives,

while the PMO manages major program scope changes, which may be

seen as potential opportunities to better achieve business objectives.

• The project manager controls the assigned project resources to best

meet project objectives, while the PMO optimizes the use of shared

organizational resources across all projects.

• The project manager manages the constraints (scope, schedule,

cost, quality, etc.) of the individual projects,

• PMO manages the methodologies, standards, overall

risks/opportunities, metrics, and interdependencies among projects

at the enterprise level.

22

PMO Structure

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Page 23: PMP / Framework 1 2-3

23

Exercise:

Description Type oF PMO

1 Manages all projects throughout the organization Directive

2 Provides support and guidance, requires all projects within the

organization to use designated project management software

and templates, but doesn't otherwise exert control over the

project.

Controlling

3 Coordinates all projects within the organization Controlling or

Directive

4 Recommends common terminology, templates, and

reporting and other procedures to be used on projects

throughout the organization to promote consistency and

streamline effort

Supportive

5 Appoints project manager Directive

6 Prioritizes projects Directive

7 Has the highest level of control over projects Directive

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Page 24: PMP / Framework 1 2-3

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Project vs Operation.

Projects

• To attain its objectives and

terminate

• Create own character,

organization, and goals

• Temporary endeavor

• Unique product or services

• Heterogeneous teams

• Start and end date

Operations

• To sustain the business

• Semi permanent charter,

organization, and goals

• Iterative

• Standard product or services

• Homogeneous teams

• Ongoing

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Page 25: PMP / Framework 1 2-3

Triple Constraints.

25

•The triple constraint

• time, cost, and scope describe the

project.

•Changing one constraint will affect one

or both of the other constraints.

•Quality is affected by all

three constraints and is, therefore, a

central theme. Quality is also defined by

the project scope and is an output of the

scope definition.

•The project constraints include

Scope, time, cost, quality,

risk, resources, and customer

Satisfaction.

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Page 26: PMP / Framework 1 2-3

• The project manager is the person assigned by the performing

organization to lead the team that is responsible for achieving the project

objectives.

• Project managers strive to meet the triple constraint by balancing

project scope, time, and cost goals.

• effective project management requires that the project manager possess

the following

competencies:

• Knowledge—Refers to what the project manager knows about project

management.

• Performance—Refers to what the project manager is able to do or accomplish.

• Personal—Refers to how the project manager behaves when performing the

project or related activity. Personal effectiveness encompasses attitudes, core

personality characteristics, and leadership.

Role of Project Manager

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Page 27: PMP / Framework 1 2-3

Business Value.

• Business value is a concept that is unique to each organization. Business

value is defined as the entire value of the business.

• It is the total sum of all tangible and intangible elements.

• Tangible elements include monetary assets, fixtures, stockholder equity, and

utility.

• Intangible elements include recognition, public benefit, and trademarks.

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• Project Expeditor who acts primarily as a staff assistant and

communications coordinator. The expediter cannot personally make or

enforce decisions.

• Project Coordinator This position is similar to the project expediter, except

the coordinator has some power to make decisions, some authority, and

reports to a higher-level manager.

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Page 28: PMP / Framework 1 2-3

Stakeholders are persons or organizations who are actively involved in the project or whose interests may positively or negatively affected by the performance or completion of the project.

Stakeholders have varying levels of responsibility and authority and can change over the project life cycle

Project management team must continuously identify both external and internal stakeholders

Project manager must manage the influence of various stakeholders in relation to the requirements and balance stakeholders’ interest

Stakeholders.

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Page 30: PMP / Framework 1 2-3

Project governance enables organizations to consistently manage projects and maximize the value of project outcomes and align the projects with business strategy. It provides a frame work in which the project manager and sponsors can make decisions that satisfy both stakeholder needs and expectations and organizational strategic objectives or address circumstances where these may not be in alignment.

Project Stakeholders and Governance

shareholdersshareholdersshareholders

General meeting

Board of directors

CEO

Departmental

HeadDepartmental

Head

Departmental

Head

Employees [email protected]

Page 31: PMP / Framework 1 2-3

Sponsor. A sponsor is the person or group who provides resources and support for the project and is accountable for enabling success. The sponsor may be external or internal to the project manager’s organization.

Customers and users. Customers are the persons or organizations who will approve and manage the project’s product, service, or result. Users are the persons or organizations who will use the project’s product, service, or result.

Sellers. Sellers, also called vendors, suppliers, or contractors, are external companies that enter into a contractual agreement to provide components or services necessary for the project.

Business partners.

Functional Managers.

Governmental Authorities.

Subject Matter Expert.

Stakeholders examples.

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Page 32: PMP / Framework 1 2-3

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Project Management Framework

Chapter 2

Project Life Cycle and Organizational structure

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Page 33: PMP / Framework 1 2-3

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• Organizational Influences on Project Management.

• Project Stakeholders and Governance.

• Project Team.

• Project Life Cycle.

KEY TERMS

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Page 34: PMP / Framework 1 2-3

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Functional

Projectized

WeakMatrix

BalancedMatrix

StrongMatrix

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Page 35: PMP / Framework 1 2-3

Functional Organization

35

Is grouped by areas of specialization. Project generally occur within a single department

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Advantages Disadvantages

Easier management of

specialists.

The project manager has little or

no authority.

Team members report only to one

superior.

No career path in project

management.

Similar resources are centralized,

as the company is grouped by

specialists.

People focus more on their original

tasks than their tasks in the

project.

Clearly defined career paths in

areas of work specialization.

Communications is complex.

Functional Organization

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Page 37: PMP / Framework 1 2-3

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Projectized Organization

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Page 38: PMP / Framework 1 2-3

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Advantages Disadvantages

Efficient project organization Lack of specialization in disciplines

Team loyalty to the project No "home" for team members when

project is completed

More effective communications

than functional

May result in less efficient use of

resources

The project manager has full power

on project.

Projectized Organization

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Page 39: PMP / Framework 1 2-3

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Weak Matrix Organization

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Page 40: PMP / Framework 1 2-3

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Balance Matrix Organization

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Strong Matrix Organization

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Advantages Disadvantages

Improved project manager control

over resources.

Extra administration is required.

More support from functional areas. Project team members have more

than one boss.

Maximum utilization of scarce

resources.

More complex to monitor and

control.

Better horizontal and vertical

dissemination of information.

Resource allocation is more

complex.

Team members maintain a "home“. Functional managers may have

different priorities than project

managers.

Matrix Organization

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Page 43: PMP / Framework 1 2-3

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Composite Organization

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Page 44: PMP / Framework 1 2-3

Organizational Structure Influences

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Page 45: PMP / Framework 1 2-3

Project Life Cycle

45

Project life cycle

types

Adaptive life

cycle

Iterative &

incremental life

cycle

Predictive life

cycle

• A project life cycle is the series of phases that a project passes through from its

initiation to its closure.

• Project life cycle is what you want to do to execute the project.

• A product has a life cycle (from its conception to its withdrawal from the

marketplace)

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Page 46: PMP / Framework 1 2-3

Predictive life cycle ( plan driven )

46

• Plan-driven projects have predictive life cycles (sometimes referred to

as waterfall or traditional life cycles) that require scope, schedule, and

cost to be determined in detail early in the life of the project.

• The planning can be done for the entire project at a detailed level from

the beginning of the project or one can do rolling wave planning

(progressive elaboration) with high level details.

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Page 47: PMP / Framework 1 2-3

Iterative & Incremental Life Cycle.

47

• The project is split up into phases which can be either sequential or overlapping.

• Early planning of high-level scope sufficient enough to allow for preliminary

estimates of time and cost; scope is developed a little more with each iteration.

Incremental delivers a complete, usable portion of the product for each

iteration. With iterative, the complete concept is built in successive levels of

detail to create the end result.

•. Compared to waterfall, iterative development allows flexibility in

accommodating new requirements or changes thereof.

Iteration 0 iteration 1 iteration as needed iteration

Project setup

planPlan Dev. & test

feedbackPlan Dev. & test

feedback

Plan Dev. & test

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Page 48: PMP / Framework 1 2-3

Adaptive Life Cycle ( change driven / agile ).

48

• The project is split up into phases or iterations which can be sequential or

overlapping.

• Adaptive life cycles are used in applications areas such as IT where there is

a rapid change, sometimes the processes within the iterations can even go in

parallel.

• Involves fixed time and cost, and scope is broadly defined with the

understanding that it will be refined as the project progresses. The customer's

requirements are documented and prioritized in what's known as a backlog,

which can be adjusted as the project progresses

InitiateAccepted build

Iteration

project

Daily build

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Page 49: PMP / Framework 1 2-3

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Topic Predictive Iterative Adaptive (agile)

Phases Sequential, overlapping Sequential, overlappingSequential, overlapping,

parallel

High-Level Scope Yes Yes Yes

Detailed Scope At beginning of project Only for each phaseOnly for each phase or

iteration

High-Level Planning Yes Yes Yes

Detailed PlanningAt beginning of project

OR rolling waveOnly for each phase

Only for each phase or

iteration

Changes

At initial phases can be

accommodated. Cost overruns

as late it comes up during

project Lifecycle .

Taken care with less cost

impact during the planning of

the next iteration .

Taken care even more rapid

changes every 2-4 weeks with

less cost impact during

planning of next iteration .

Risk The risk of change/ feedback

is huge at later stages/ phases

.

The risk of change/ feedback

is less as iterations reduce it

naturally .

The risk of change/ feedback

is least as iterations are too

small and reduces it naturally .

When Used Product is well understood Large and complex projects

Product is not well

understood, rapidly changing

environments

Delivery At the end of the project At the end of each iteration

Delivery happens very rapidly

after each 2-4 weeks and

customer get the value

delivered very frequently .

Customer involvementBeginning, when scope

changes, and project endPeriodic Continuous

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Page 50: PMP / Framework 1 2-3

Characteristics of Project Life Cycle

• Cost and staffing levels are low

at the start, peak as the work is

carried out, and drop rapidly as the

project draws to a close.

• Stakeholder influences, risk, and

uncertainty, are greatest at the

start of the project.

• The cost of changes and

correcting errors typically

increases substantially as the

project approaches completion.

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Page 51: PMP / Framework 1 2-3

Project Phases

51

• A project may be divided into any number of phases. A project phase is a collection of

logically related project activities that culminates in the completion of one or more

deliverables.

• Project phases are used when the nature of the work to be performed is unique to a portion

of the project.

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Page 52: PMP / Framework 1 2-3

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Sequential phases & overlapping phases

Sequential phases

Overlapping phases

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Page 53: PMP / Framework 1 2-3

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Project Management Framework

Chapter 3

Project Management Processes

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Page 54: PMP / Framework 1 2-3

Project Management Process Groups

54

• Initiating Process Group

Defines and authorizes the project or a project phase.

• Planning Process Group

Defines and refines objectives, and plans the course of action required to attain the

objectives and scope that the project was undertaken to address.

• Executing Process Group

Integrates people and other resources to carry out the project management plan for the

project.

• Monitoring and Controlling Process Group

Regularly measures and monitors progress to identify variances from the project

management plan so that corrective action can be taken when necessary to meet

project objectives

• Closing Process Group

Formalizes acceptance of the product and brings the project / project phase to an end

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Page 55: PMP / Framework 1 2-3

Project Management Process Groups interaction

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Page 57: PMP / Framework 1 2-3

Questions .

57

1. Understanding the culture, and procedures of the organization in which

the project is being performed is MOST challenging in:

A. Global organizations.

B. Manufacturing organizations.

C. Small organizations.

D. Agile organizations.

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Page 58: PMP / Framework 1 2-3

Questions .

58

1. Understanding the culture, and procedures of the organization in which

the project is being performed is MOST challenging in:

A. Global organizations.

B. Manufacturing organizations.

C. Small organizations.

D. Agile organizations.

Answer : A

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Page 59: PMP / Framework 1 2-3

Questions .

59

2. In a projectized organization, the project team:

A. Reports to many bosses.

B. Has no loyalty to the project.

C. Reports to the functional manager.

D. Will not always have a home.

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Questions .

60

2. In a projectized organization, the project team:

A. Reports to many bosses.

B. Has no loyalty to the project.

C. Reports to the functional manager.

D. Will not always have a home.

Answer : D

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Page 61: PMP / Framework 1 2-3

Questions .

61

3. A project manager is trying to complete a software development project,

but cannot get enough attention for the project. Resources are focused on

completing process-related work, and the project manager has little authority

to assign resources. What form of organization must the project manager be

working in?

A. Functional

B. Matrix

C. Expediter

D. Coordinator

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Page 62: PMP / Framework 1 2-3

Questions .

62

3. A project manager is trying to complete a software development project,

but cannot get enough attention for the project. Resources are focused on

completing process-related work, and the project manager has little authority

to assign resources. What form of organization must the project manager be

working in?

A. Functional

B. Matrix

C. Expediter

D. Coordinator

Answer : A

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Page 63: PMP / Framework 1 2-3

Questions .

63

4. A project manager has very little project experience, but he has been

assigned as the project manager of a new project. Because he will be

working in a matrix organization to complete his project, he can expect

communications to be:

A. Simple.

B. Open and accurate.

C. Complex.

D. Hard to automate.

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Page 64: PMP / Framework 1 2-3

Questions .

64

4. A project manager has very little project experience, but he has been

assigned as the project manager of a new project. Because he will be

working in a matrix organization to complete his project, he can expect

communications to be:

A. Simple.

B. Open and accurate.

C. Complex.

D. Hard to automate.

Answer : C

Explanation Because a project done in a matrix organization involves people

from across the organization, communications are more [email protected]

Page 65: PMP / Framework 1 2-3

Questions .

65

5. A project team member is talking to another team member and

complaining that many people are asking him to do things. If he works in a

functional organization, who has the power to give direction to the team

member?

A. The project manager.

B. The functional manager.

C. The team.

D. The PMO

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Page 66: PMP / Framework 1 2-3

Questions .

66

5. A project team member is talking to another team member and

complaining that many people are asking him to do things. If he works in a

functional organization, who has the power to give direction to the team

member?

A. The project manager.

B. The functional manager.

C. The team.

D. The PMO

Answer : B

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Page 67: PMP / Framework 1 2-3

Questions .

67

6. Two project managers have just realized that they are in a weak matrix

organization and that their power as project managers is quite limited. One

figures out that he is really a project expediter, and the other realizes he is

really a project coordinator.

How is a project expediter different from a project coordinator?

A. The project expediter cannot make decisions.

B. The project expediter can make more decisions.

C. The project expediter reports to a higher-level manager.

D. The project expediter has some authority.

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Page 68: PMP / Framework 1 2-3

Questions .

68

6. Two project managers have just realized that they are in a weak matrix

organization and that their power as project managers is quite limited. One

figures out that he is really a project expediter, and the other realizes he is

really a project coordinator.

How is a project expediter different from a project coordinator?

A. The project expediter cannot make decisions.

B. The project expediter can make more decisions.

C. The project expediter reports to a higher-level manager.

D. The project expediter has some authority.

Answer : A

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Page 69: PMP / Framework 1 2-3

Questions .

69

7. All of the following are characteristics of a project EXCEPT:

A. It is temporary.

B. It has a definite beginning and end.

C. It has interrelated activities.

D. It repeats itself every month.

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Page 70: PMP / Framework 1 2-3

Questions .

70

7. All of the following are characteristics of a project EXCEPT:

A. It is temporary.

B. It has a definite beginning and end.

C. It has interrelated activities.

D. It repeats itself every month.

Answer : D

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Page 71: PMP / Framework 1 2-3

Questions .

71

8. A framework for keeping an organization focused on its overall strategy is:

A. Organizational project management.

B. The PMBOK Guide.

C. Project governance.

D. Portfolio management.

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8. A framework for keeping an organization focused on its overall strategy is:

A. Organizational project management.

B. The PMBOK Guide.

C. Project governance.

D. Portfolio management.

Answer : A

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73

9. A project manager is managing his second project. It started one month

after the first, and both are in process. Though his first project is small, this

one seems to be growing in size every day. As each day passes, the project

manager is beginning to feel more and more in need of help. The project

manager has recently heard that there was another project in the company

last year that is similar to his second project. What should he do?

A. Contact the other project manager and ask for assistance.

B. Obtain historical records and guidance from the project management

office (PMO).

C. Wait to see if the project is impacted by the growth in scope.

D. Make sure the scope of the project is agreed to by all the stakeholders.

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74

9. A project manager is managing his second project. It started one month

after the first, and both are in process. Though his first project is small, this

one seems to be growing in size every day. As each day passes, the project

manager is beginning to feel more and more in need of help. The project

manager has recently heard that there was another project in the company

last year that is similar to his second project. What should he do?

A. Contact the other project manager and ask for assistance.

B. Obtain historical records and guidance from the project management

office (PMO).

C. Wait to see if the project is impacted by the growth in scope.

D. Make sure the scope of the project is agreed to by all the stakeholders.

Answer : [email protected]

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10-To obtain support for the project throughout the performing organization,

it's BEST if the project manager:

A. Ensures there is a communications management plan.

B. Correlates the need for the project to the organization's strategic plan.

C. Connects the project to the personal objectives of the sponsor.

D. Ensures that the management plan includes the management of team

members.

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76

10-To obtain support for the project throughout the performing organization,

it's BEST if the project manager:

A. Ensures there is a communications management plan.

B. Correlates the need for the project to the organization's strategic plan.

C. Connects the project to the personal objectives of the sponsor.

D. Ensures that the management plan includes the management of team

members.

Answer : B

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77

11. Your management has decided that all orders will be treated as

"projects" and that project managers will be used to update orders daily, to

resolve issues, and to ensure the customer formally accepts the product

within 30 days of completion. Revenue from the individual orders can vary

from US $100 to US $150,000. The project manager will not be required to

perform planning or provide documentation other than daily status. How

would you define this situation?

A. Because each individual order is a "temporary endeavor;' each order is a

project.

B. This is program management since there are multiple projects involved.

C. This is a recurring process.

D. Orders incurring revenue over $100,000 would be considered projects

and would involve project management.

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78

11. Your management has decided that all orders will be treated as

"projects" and that project managers will be used to update orders daily, to

resolve issues, and to ensure the customer formally accepts the product

within 30 days of completion. Revenue from the individual orders can vary

from US $100 to US $150,000. The project manager will not be required to

perform planning or provide documentation other than daily status. How

would you define this situation?

A. Because each individual order is a "temporary endeavor;' each order is a

project.

B. This is program management since there are multiple projects involved.

C. This is a recurring process.

D. Orders incurring revenue over $100,000 would be considered projects

and would involve project management.

Answer : C

Explanation: Because orders are numerous and of short duration, this

situation is a recurring process, not a [email protected]

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79

12. What is a program?

A. An initiative set up by management.

B. A means to gain benefits and control of related projects.

C. A group of unrelated projects managed in a coordinated way.

D. A government regulation.

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80

12. What is a program?

A. An initiative set up by management.

B. A means to gain benefits and control of related projects.

C. A group of unrelated projects managed in a coordinated way.

D. A government regulation.

Answer : B

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81

13- Lessons learned are best completed by :

A. The project manager.

B. The project team.

C. The sponsor.

D. The stakeholders.

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82

13- Lessons learned are best completed by :

A. The project manager.

B. The project team.

C. The sponsor.

D. The stakeholders.

Answer : D

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83

14- What type of organization is BEST for managing complex projects

involving cross disciplinary efforts?

A. Projectized.

B. Functional.

C. Line.

D. Matrix.

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Page 84: PMP / Framework 1 2-3

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84

14- What type of organization is BEST for managing complex projects

involving cross disciplinary efforts?

A. Projectized.

B. Functional.

C. Line.

D. Matrix.

Answer : D

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85

15- In which project management process group is the detailed project

budget created?

A. Initiating.

B. Before the project management process.

C. Planning.

D. Executing

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86

15- In which project management process group is the detailed project

budget created?

A. Initiating.

B. Before the project management process.

C. Planning.

D. Executing

Answer : C

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