LECTURER: ENG HISHAM ALI PMP ENG.HISHAM ALI, PMP
Dec 18, 2014
LECTURER:ENG HISHAM ALI PMPENG.HISHAM ALI, PMP
Project Management Processes (Project Management Processes (4747)) PROCESSES GROUPPROCESSES GROUP
Project Management Processes Project Management Processes KNOWLEDGE AREAKNOWLEDGE AREA
• Integration ManagementD l j t h tD l j t h t Develop project charterDevelop project charter
Develop project management planDevelop project management plan Direct and manage project workDirect and manage project work Monitor & control project workMonitor & control project work Monitor & control project workMonitor & control project work Perform integrated change controlPerform integrated change control Close project or phaseClose project or phase
•• 44..1 1 Develop Project Charter Develop Project Charter وضع وثيقة تأسيس املشروع وضع وثيقة تأسيس املشروع
document that formally document that formally authorizes the existence authorizes the existence
يه املعلومات الاساسـية لبدء املرشوع يه املعلومات الاساسـية لبدء املرشوع
امل الل ل املال الل ل authorizes the existence authorizes the existenceالof a project and provides of a project and provides the project manager with the project manager with
مع مع ..واليت لن تتغري خالل املرشوعواليت لن تتغري خالل املرشوع
the project manager with the project manager withتلكيف مدير املرشوع مبسـتوىتلكيف مدير املرشوع مبسـتوىthe authority to apply the authority to apply organizational resources organizational resources
عع
..الصالحيات لتحقيق اهداف املرشوعالصالحيات لتحقيق اهداف املرشوعorganizational resources organizational resources to project activitiesto project activities
Elements of CharterElements of CharterN f j N f j Name of project Name of project
Name of sponsor and his Name of sponsor and his authorityauthority
Assigning of project Assigning of project g g p jg g p jmanager and his manager and his authority levelauthority level
Project justificationProject justification Business caseBusiness case
High level planningHigh level planningM bl bj tiM bl bj ti
High level requirementsHigh level requirements Major assumptions and Major assumptions and
Measurable objectivesMeasurable objectives Summary schedule and Summary schedule and b d b d Major assumptions and Major assumptions and
constraintsconstraintsbudget budget
stakeholder liststakeholder list High level of risk listHigh level of risk list
44..1 1 Develop Project CharterDevelop Project Charter
11. . Project statement Project statement 11 Expert judgmentExpert judgment 11 Project Project CharterCharterof workof work 11. . Expert judgmentExpert judgment 11. Project. Project CharterCharter
22 Business caseBusiness case 22. . Facilitation Facilitation 22. . Business caseBusiness case techniquestechniques
33 AgreementsAgreements33. . AgreementsAgreements
44 E E F E E F44. E.E.F. E.E.F
55 O PA O PA55. O.P.A. O.P.A
•• Selecting ProjectsSelecting Projects Economic ModelsEconomic ModelsPresent Value:Present Value: Value today of future cash flowValue today of future cash flow ( high is better)( high is better)Present Value: Present Value: Value today of future cash flow Value today of future cash flow ( high is better)( high is better)Net Present Value: Net Present Value: present value of income minus costs after present value of income minus costs after many periodsmany periods ( highest is better )( highest is better )many periods many periods ( highest is better ).( highest is better ).
Internal Rate of Return: Internal Rate of Return: as banking account as banking account ( highest is better )( highest is better )P b k i dP b k i d l th f ti t i t tl th f ti t i t t ( l t( l tPayback period : Payback period : length of time to recover investment length of time to recover investment ( lowest ( lowest time is better)time is better)
Cost Benefit Ratio: Cost Benefit Ratio: ratio between the cost and benefits ratio between the cost and benefits ( highest is better)( highest is better)
•• 44..2 2 Develop Project Management PlanDevelop Project Management Planع ل املش عض خطة ع ل املش وضع خطة عمل املشروعوضع خطة عمل املشروعض خطة ع
Central document that Central document that امل الا للك ة ك ة ة املل الا للك ة ك ة ة ل Central document that Central document that defines the basis of all defines the basis of all
j t kj t k
يه معلية وضع وثيقة مركزية للك الاعامليه معلية وضع وثيقة مركزية للك الاعامل
اليت سـنقوم هبا خالل املرشوع ويرشحاليت سـنقوم هبا خالل املرشوع ويرشحproject workproject work
defining, preparing, and defining, preparing, and
ح ع م حيت ع م يت
فهيا كيفية التنفيذ واملراقبة والتحمك وتسلمي فهيا كيفية التنفيذ واملراقبة والتحمك وتسلمي
ع املرش اغالق امل عالا املرش اغالق امل coordinating all subsidiary coordinating all subsidiaryالاplans and integrating them plans and integrating them
..الاعامل واغالق املرشوعالاعامل واغالق املرشوع
into a comprehensive into a comprehensive project management planproject management planp j g pp j g p
l ll l•• 44..2 2 Develop Project Management PlanDevelop Project Management Plan
scope
TimeStakeholder
Time
Project costprocurement
jplan
qualityrisk
quality
HRcommunication
Project Management PlanProject Management Plan Knowledge area plansKnowledge area plans Performance Measurement BaselinesPerformance Measurement BaselinesScope baselineScope baselineSchedule baselineSchedule baselineSchedule baselineSchedule baselineCost baselineCost baseline
Requirement Management PlanRequirement Management Plan Change Management PlanChange Management Plang gg g Configuration Management PlanConfiguration Management Plan Process Improvement PlanProcess Improvement Plan Process Improvement PlanProcess Improvement Plan
44..2 2 Develop Project Management PlanDevelop Project Management Plan
11 Project Project11. . Project charterProject charter 11. . Expert judgmentExpert judgment 11. Project. ProjectManagement PlanManagement Plan
22 Outputs from otherOutputs from other 22 Facilitation Facilitation 22. . Outputs from otherOutputs from otherprocessesprocesses
22. . Facilitation Facilitation techniquestechniques
44. E.E.F. E.E.F
55. O.P.A. O.P.A
P j t Pl & P j t D tP j t Pl & P j t D tProject Plan & Project DocumentsProject Plan & Project Documents
Notes:Notes: Signing the project management plan from Signing the project management plan from Signing the project management plan from Signing the project management plan from SponsorSponsorKey stakeholderKey stakeholderKey stakeholderKey stakeholder( get approval )( get approval )
Kick off meetingKick off meeting
•• 44..3 3 Direct & Manage Project Work Direct & Manage Project Work ع ال املش ة اع ادا ذ عتنف ال املش ة اع ادا ذ تنفيذ وادارة اعمال املشروعتنفيذ وادارة اعمال املشروعتنف
process of leading and process of leading and امل امل ا ا ا ذ ة املل امل ا ا ا ذ ة ل process of leading and process of leading and performing the work defined performing the work defined i th j ti th j t t t
يه معلية تنفيذ وادارة اعامل املرشوع يه معلية تنفيذ وادارة اعامل املرشوع
حسب اخلطة وتطبيق التغيريات املتفقحسب اخلطة وتطبيق التغيريات املتفقin the projectin the project management management plan and implementing plan and implementing
d h hi d h hi
ق قق ق
..علهيا لتحقيق اهداف املرشوععلهيا لتحقيق اهداف املرشوعapproved changes to achieve approved changes to achieve the project’s objectivesthe project’s objectives
kk•• 44..3 3 Direct & Manage Project WorkDirect & Manage Project Work
scope
TimeStakeholder
Time
Project costprocurement
Project execution
qualityrisk
quality
HRcommunication
44..3 3 Direct & Manage Project WorkDirect & Manage Project Work
11. . Project Project 11 Expert judgmentExpert judgment 11 Deliverables DeliverablesManagement PlanManagement Plan 11. . Expert judgmentExpert judgment 11. Deliverables. Deliverables
22. . Approved Change Approved Change 22 PMISPMIS 22. . Work Performance Work Performance RequestRequest 22. . PMISPMIS DataData
33 E E F E E F 33 Meetings Meetings 33 Change Request Change Request33. E.E.F. E.E.F 33. Meetings. Meetings 33. Change Request. Change Request
44 O PA O PA 44. Project Plan . Project Plan 44. O.P.A. O.P.A UpdatesUpdates
55. Project. Project Documents Documents UpdatesUpdates
44..33..3 3 OutputsOutputs DeliverablesDeliverables Work Performance DataWork Performance Data
The main element of The main element of project outputs (product, project outputs (product,
The data as a result from The data as a result from execution of project execution of project
result or service)result or service)من الرئيسية االجزاء وھي منالنواتج الرئيسية االجزاء وھي النواتج
work work عن تعبر والتي العمل اداء عنبيانات تعبر والتي العمل اداء ن بيانات ي ي ر جز ي ج و ن و ي ي ر جز ي ج و و
نواتج المشروع سواء كان منتج نواتج المشروع سواء كان منتج اوخدمةاوخدمة
ن بر ي ل و نبي بر ي ل و بي ما تم عمله بالمشروع خالل مرحلة ما تم عمله بالمشروع خالل مرحلة
..ووالتنفيذالتنفيذ ..يي
•• 44..4 4 Monitor & Controlling Project WorkMonitor & Controlling Project Workع ال املش اع ك الت ة اق عامل ال املش اع ك الت ة اق املراقبة والتحكم باعمال املشروعاملراقبة والتحكم باعمال املشروعامل
tracking reviewing and tracking reviewing and مك ال امل امل ا ة ا ة مكل ال امل امل ا ة ا ة ل tracking, reviewing, and tracking, reviewing, and reporting the progress to reporting the progress to
t tht th f f
يه معلية مراقبة اعامل املرشوع والتحمكيه معلية مراقبة اعامل املرشوع والتحمك
هبا للتاكد من موافقة اعامل املرشوع هبا للتاكد من موافقة اعامل املرشوع meet themeet the performance performance objectives defined in the objectives defined in the
j lj l
ع عن ن
للخطة املتفق علهيا لتحقيق اهداف للخطة املتفق علهيا لتحقيق اهداف
ع عاملرش project management planproject management planاملرش ..املرشوعاملرشوع
ll kll k•• 44..4 4 Monitor & Controlling Project WorkMonitor & Controlling Project Work
scope
TimeStakeholder
Time
Monitor costprocurement
& controlcontrol
qualityrisk
quality
HRcommunication
44..4 4 Monitor & Controlling Project WorkMonitor & Controlling Project Work
11. . Project Management Project Management PlPl 11. . Expert judgmentExpert judgment 11. Change Request. Change RequestPlanPlan p j gp j g g qg q
22. . Schedule Forecast Schedule Forecast 22. Analytical Techniques. Analytical Techniques22 Work Performance Work Performance 33.. Cost ForecastCost Forecast 33. . PMISPMIS 22. . Work Performance Work Performance
ReportsReports
V lid t V lid t ChCh 44. . MeetingsMeetings 33. . Project Plan Project Plan 44. Validate. Validate ChangesChanges 44 gg 33 jjUpdatesUpdates
55. . Work Performance Work Performance I f iI f i
44. Project. Project Documents Documents U dU dInformationInformation UpdatesUpdates
66. E.E.F. E.E.F
77. O.P.A. O.P.A
initiating planning Executing Monitor &control
integration
44..3 3 Direct & Manage Project WorkDirect & Manage Project WorkW k P f DW k P f DWork Performance DataWork Performance Data
Controlling processes ( control scope time cost )Controlling processes ( control scope time cost )Controlling processes ( control scope, time, cost ……..)Controlling processes ( control scope, time, cost ……..)
Work performance informationWork performance informationWork performance informationWork performance information
44 44 M it & C t lli P j t W kM it & C t lli P j t W k44..4 4 Monitor & Controlling Project WorkMonitor & Controlling Project WorkWork Performance ReportWork Performance ReportWork Performance ReportWork Performance Report
•• CHANGE REQUESTCHANGE REQUEST Corrective Action: Corrective Action: تصحيحي تصحيحي اجراءاجراء
An intentional activity that realigns the performance of the An intentional activity that realigns the performance of the y g py g pproject work with the project management planproject work with the project management plan
Preventive Action:Preventive Action: ياجراء وقـائي اجراء وقـائي و يجر و جرAn intentional activity that ensures the future performance An intentional activity that ensures the future performance of the project work is aligned with the project management of the project work is aligned with the project management of the project work is aligned with the project management of the project work is aligned with the project management planplan
Defect Repair:Defect Repair: اعمال اصالح اعمال اصالحDefect Repair:Defect Repair: اعمال اصالح اعمال اصالحAn intentional activity to modify a nonconforming product An intentional activity to modify a nonconforming product or product componentor product componentor product componentor product component
The project manager must be The project manager must be PROACTIVEPROACTIVE
•• 44..5 5 Perform Integrated Change ControlPerform Integrated Change Controlع املش لة ة املتكا اق ذ امل عتنف املش لة ة املتكا اق ذ امل تنفيذ املراقبة املتكاملة باملشروعتنفيذ املراقبة املتكاملة باملشروعتنف
reviews all requests for changes reviews all requests for changes ا ال ة ا ة ا ة ال ال ة ا ة ا ة ل reviews all requests for changes reviews all requests for changes or modifications to project or modifications to project d td t d li bl d li bl
يه معلية مراجعة ودراسة التغيريات يه معلية مراجعة ودراسة التغيريات
الطارئة عىل املرشوع واملوافقة علهيا اوالطارئة عىل املرشوع واملوافقة علهيا اوdocuments,documents, deliverables, deliverables, baselines, or the project baselines, or the project
l d l d
ع عىل ىل
رفضها ووضع التوصيات اخلاصة بعمليات رفضها ووضع التوصيات اخلاصة بعمليات
غ غال management plan and approves management plan and approves الor rejects the changesor rejects the changes
. . التغيريالتغيري
Change Control Board ( CCB )Change Control Board ( CCB )
formally chartered group responsible for reviewing, formally chartered group responsible for reviewing, evaluating approving delaying or rejecting evaluating approving delaying or rejecting evaluating, approving, delaying, or rejecting evaluating, approving, delaying, or rejecting changes to the project, and for recording and changes to the project, and for recording and
i ti g h d i ii ti g h d i icommunicating such decisions.communicating such decisions. After getting approval from CCB may be you need After getting approval from CCB may be you need g g pp y yg g pp y yapproval from sponsor or customer.approval from sponsor or customer.
This board may include This board may include This board may include This board may include project manager, sponsorproject manager, sponsorcustomer, experts, otherscustomer, experts, others
Detailed Process for Making ChangesDetailed Process for Making Changes11 Prevent the root cause of change Prevent the root cause of change 1.1. Prevent the root cause of change Prevent the root cause of change 2.2. Assess the change Assess the change
h h ( f h )h h ( f h )3.3. Understand the change ( root case of change )Understand the change ( root case of change )4.4. evaluate the impact of the change to all areasevaluate the impact of the change to all areas5.5. Look for options Look for options 6.6. Create a change requestCreate a change request6.6. Create a change requestCreate a change request7.7. Perform integrated change controlPerform integrated change control
AA Submit to CCB to get approvalSubmit to CCB to get approvalA.A. Submit to CCB to get approvalSubmit to CCB to get approvalB.B. Update the status of the change logUpdate the status of the change logC.C. Adjust the project plan & documents Adjust the project plan & documents
8.8. DO the change & Manage the project as per revised plan DO the change & Manage the project as per revised plan 9.9. Be sure the problem was solved by implemented the changeBe sure the problem was solved by implemented the change
44..5 5 Perform Integrated Change ControlPerform Integrated Change Control
11. . Project Management Project Management 11 Expert judgmentExpert judgment 11. . Approved Change Approved Change PlanPlan 11. . Expert judgmentExpert judgment RequestsRequests
22. . Work Performance Work Performance 22 MeetingsMeetings 22 Change Log Change LogReportReport 22. . MeetingsMeetings 22. Change Log. Change Log
33 Change RequestsChange Requests 33. . Change Control Change Control 33. . Project Plan Project Plan 33. . Change RequestsChange Requests ToolsTools UpdatesUpdates
44 E E F E E F 44. Project Documents . Project Documents 44. E.E.F. E.E.F UpdatesUpdates
55 O PA O PA55. O.P.A. O.P.A
•• 44..6 6 Close Project or PhaseClose Project or Phaseلة ع ا امل ة اغالق املش ل لةع ع ا امل ة اغالق املش ل عملية اغالق املشروع او املرحلةعملية اغالق املشروع او املرحلةع
finalizing all activities across finalizing all activities across ل ابحل ذكل امل ال ا ة لل ابحل ذكل امل ال ا ة ل finalizing all activities across finalizing all activities across all of the Projectall of the Project Management Management PP G t f ll G t f ll
يه معلية اغالق املرشوع وذكل ابحلصوليه معلية اغالق املرشوع وذكل ابحلصول
عىل املوافقه الرمسية وتسلمي املرشوع هنائياعىل املوافقه الرمسية وتسلمي املرشوع هنائياProcessProcess Groups to formally Groups to formally complete the project or phasecomplete the project or phase
ع مي عىل مي ىل
. . مع اعداد واثئق املرشوع اخملتلفةمع اعداد واثئق املرشوع اخملتلفة
•• ACTIONS to Close ProjectsACTIONS to Close Projects Confirm work is done to requirementsConfirm work is done to requirements Complete procurement closureComplete procurement closure Complete procurement closureComplete procurement closure Gain formal acceptance of the productGain formal acceptance of the product Complete financial closure Complete financial closure Hand off completed productHand off completed productHand off completed productHand off completed product Solicit feedback from the customer about the projectSolicit feedback from the customer about the projectC l fi l f iC l fi l f i Complete final performance reporting Complete final performance reporting
Index and archive recordsIndex and archive records Gather final lessons learned and update knowledge Gather final lessons learned and update knowledge databasedatabasedatabasedatabase
44..6 6 Close Project or PhaseClose Project or Phase
11. . Project Management Project Management 11 Expert judgmentExpert judgment 11. . Final Product Final Product PlanPlan 11. . Expert judgmentExpert judgment TransitionTransition
22. . Accepted Accepted 22. Analytical . Analytical 22 O PA O PA UpdatesUpdatesDeliverablesDeliverables TechniquesTechniques 22. O.P.A.. O.P.A. UpdatesUpdates
33 O PA O PA 33. . MeetingsMeetings33. O.P.A. O.P.A