PK0-003_373Q

CompTIA PK0-003

PK0-003 Project+ (2009)

Practice TestVersion 3.0

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QUESTION NO: 1

You are the project manager for your organization and are coaching Sam on the differences

between a project and operations. Which one of the following is the best definition of a project?

A. A project is a short-term endeavor to create a unique product or service.

B. A project moves through five phases:initiating, planning, executing, monitoring and controlling,

and closing.

C. A project creates a unique product or service for the organization's customers.

D. A project provides a service to the organization.

Answer: A

QUESTION NO: 2

Which of the following processes involves monitoring the progress of the project to identify any

variances in the project plan?

A. Closing

B. Controlling

C. Executing

D. Planning

Answer: B

QUESTION NO: 3

You are the project manager for the HNG Project. Your project is slated to last eight months but

management has asked that you create a method for reducing the project duration. You elect to

allow certain phases of the project to overlap. What schedule compression technique have you

used in this instance?

A. Crashing

B. Lag time

C. Resource leveling

D. Fast tracking

Answer: D

QUESTION NO: 4

CompTIA PK0-003: Practice Exam

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You are a project manager for GTX project. The project has ten active stakeholders. How many

communication channels will be required for effective communication with the stakeholders?

A. 45

B. 2

C. 10

D. 9

Answer: A

QUESTION NO: 5

You are the project manager of manufacturing process. Your project will focus on the creation of

987,600 handheld printers to be used in grocery stores around the world. The printers are

manufactured largely by machine though there are several steps in the process where project

team members will need to manually configure the devices. Management will be completing

statistical sampling of the printers and they have established an upper control limit of 980 correct

out of 1,000 and a lower control limit of 970 out of 1,000. Your expected mean is 975. On a control

chart, which is what management expects you to create, what is called should your results exceed

980 correct out of a 1,000 in any given measurements?

A. Out of control

B. Failure mode

C. Improvement

D. Variance

Answer: A

QUESTION NO: 6

Which of the following is the last deliverable at the close out meeting?

A. Customer Feedback

B. Project approval

C. Lessons Learned

D. Source code of application

Answer: C

QUESTION NO: 7



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You are the project manager of the NGQ Project and are reviewing the assignments for your

project team. You have decided to use a RACI chart as your responsibility assignment matrix.

What does RACI mean?

A. Responsible, Active, Confirmed, Inactive

B. Resource, Action, Communicate, Inform

C. Responsible, Accountable, Communicate, Inform

D. Responsible, Accountable, Consult, Inform

Answer: D

QUESTION NO: 8

You are the project manager of the NHH Project and you have 22 project team members on the

project. You need to identify a method to promote performance on your project and are examining

Herzberg's Theory of Motivation. What will happen in this theory to your project team's motivation

if you can remove the hygiene agents according to Herzberg's Theory?

A. The motivation of the team will excel once the hygiene agents are removed.

B. The motivation of the team will excel - if they're interested in the project's goals.

C. There will be no change in the team's motivation.

D. The motivation of the team will decrease.

Answer: D

QUESTION NO: 9

Which of the following process groups of the project management processes utilizes the most

project time and resource?

A. Planning

B. Initiation

C. Closing

D. Executing

E. Controlling

Answer: D

QUESTION NO: 10

A construction company is about to start a new project. It requires hiring a project manager for this

project. Which of the following are the most important skills that a person must have to be selected



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as a project manager?

A. Team building and human resources

B. Leading

C. Problem solving

D. Negotiation and influential

E. Communication

Answer: E

QUESTION NO: 11

Samantha is the project manager of the KWK Project and she has completed the project

deliverables. She needs the project customers to inspect the project work to gain their formal

acceptance of what she and her project team have created. What process does Samantha need to

initiate?

A. Verify scope

B. Perform quality control

C. Project closure

D. Scope validation

Answer: A

QUESTION NO: 12

You are the project manager in a matrix structure. Your project team comes from all over the

organization and many of your project team members report to several project managers besides

you. There are total 89 project team members on your project that you need to communicate with -

and you'll need to communicate with the other project managers and functional managers for each

resource on the project team. What type of a chart can you create to help track the reporting

relationships of all your project team members in this matrix structure?

A. Project Organization Chart

B. Resource Assignment Matrix

C. Communications matrix

D. Role and responsibility matrix

Answer: A



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QUESTION NO: 13

Brent is the project manager of the NYE Project and he has just completed the first phase of the

project. Before the project may move forward the project customer must inspect the project work

to determine completeness of the work so far. This activity is part of the closing the project phase.

What process will Brent and the project stakeholders do at the end of each project phase?

A. Phase gate review

B. Inspection of key results

C. Quality control

D. Verify scope

Answer: D

QUESTION NO: 14

You have been hired as a contract project manager for Tech Perfect Inc. The project has already

been started. Sufficient details of the project have already been structured. You are working with

your team for cost estimation of the project. Which of the following estimating techniques will you

use for the highest degree of accuracy?

A. Parametric modeling

B. Analogous

C. Bottom-up

D. Top-down

Answer: C

QUESTION NO: 15

You are the project manager for the NHQ Project and are working with Patty, a junior project

manager on the project. Patty is curious about the project's critical path and the concept of float.

Patty doesn't understand what the critical path is. Which one of the following statements best

describes the critical path?

A. It's the path that contains the riskiest project activities.

B. It's the path in the project network diagram with the most important activities.

C. It's the path in the project network diagram that reveals the earliest date the project can be

completed.

D. It's always the one path with the least amount of float.

Answer: C



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QUESTION NO: 16

You are the project manager of the BGY Project. A new issue has been identified in the project

and this issue could prove to be costly for the project. The issue affects Anna's project deliverable

and she is a negative stakeholder for the project. Considering these elements of the project, what

type of communication would be the most effective to share this news with Anna?

A. Documented review of the issue

B. Face-to-face meeting

C. Informal presentation meeting

D. Immediate telephone call

Answer: B

QUESTION NO: 17

You are the project manager of the NGH Project and are predicting the costs for your project work.

You have determined that an activity in your project has the following cost attributes assigned to it:

Optimistic - $3,500; Most Likely - $7,500; Pessimistic - $12,500.

What is the amount that you'll record for the project's cost in the cost management plan and

estimate?

A. $7666

B. $12500

C. $3500, $7500, $12500

D. $7500

Answer: A

QUESTION NO: 18

Which of the following types of floats are available? Each correct answer represents a complete

solution. Choose two.

A. Half float

B. Free float

C. Full float

D. Total float



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Answer: B,D

QUESTION NO: 19

In what organizational structure is the project manager often referred to as a project coordinator or

expeditor?

A. Weak matrix

B. Balanced matrix

C. Projectized

D. Strong matrix

Answer: A

QUESTION NO: 20

You are the project manager of the NHQ Project for your organization. You are working on

creating the project management plan for the NHQ Project and need to identify the costs of the

resources needed in the project. All of the following are examples of resources except for which

one?

A. Network cable

B. Software

C. Staffing management plan

D. Electrical engineer

Answer: C

QUESTION NO: 21

Which of the following is responsible to sign off on the closure documents of a project?

A. End user

B. Project team members

C. Sponsor

D. Project Manager

Answer: C

QUESTION NO: 22



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Ned is the project manager for a new project. Ned is determining what project team members

should be recruited in the project that will likely last for eight months. All of the following are

enterprise environmental factors that should be considered when acquiring project team members

except for which one?

A. Interest in working on the project

B. Cost to use the resource

C. Duration as an employee

D. Availability to work on the project

Answer: C

QUESTION NO: 23

Jane is a project manager that is working with her project team. Some of the project stakeholders

have been circumventing the change control process and approaching the project team members

directly. Jane wants to inform the project team that stakeholders should use the approved change

control form. What is it called when the project team members completed unapproved change

requests for stakeholders?

A. Scope creep

B. Gold plating

C. Cost of quality

D. Integrated change control

Answer: A

QUESTION NO: 24

Julie is the project manager of the JUUY Project, which will create photography scanners for sale

around the world. Her project team is tracking categories of failure for detailed analysis.

Management has required in the project quality management plan that all defects be shown in a

histogram for detailed evaluation. What type of a chart is management requesting?

A. Process flowchart

B. Cause-and-effect chart

C. Pareto chart

D. Control chart

Answer: C



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QUESTION NO: 25

Violet is the project manager for her organization and she is working with Teddy on the quality

control processes for their project. Teddy is confused on the difference between prevention and

inspection when it comes to quality and customer acceptance of the project deliverables. Which

statement best defines quality and customer acceptance

A. Prevention keeps errors out of the process. Inspection keeps errors out of the hands of the

customer.

B. Prevention and inspection work together to keep mistakes out of the customer's hands.

C. Prevention is a management-driven process and inspection is a project team-driven process.

D. Prevention is keeping errors out of the customer hands. Inspection keeps errors out of the

project

Explanation:

Pending. Please email feedback to support Team

QUESTION NO: 26

What theory of human resources states that people are driven primarily by one of three needs?

A. McClelland's Theory of Needs

B. Ouchi's Theory Z

C. Hertzberg's Theory of Motivation

D. Maslow's Hierarchy of Needs

Answer: A

QUESTION NO: 27

The cost variance (CV) value of a project is less than zero or negative. What does this value

indicate?

A. Costs are according to the budget.

B. The budget for the project is insufficient.

C. Costs are higher than originally planned for the project.

D. Costs are less than budgeted.

Answer: C

QUESTION NO: 28



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You are the project manager of a high-priority project that will require the project team to work on

the project for 18 months. The project cannot be late or the organization will face sizeable fines.

You need a method to ensure that the project team will work towards the project with little defects

and much accuracy to reach the project deadline.

Which one of the following are methods for ensuring project team work accuracy in the project

execution?

A. Risk management meetings

B. Recognition and rewards

C. Management by walking around

D. Coercive power

Answer: B

QUESTION NO: 29

You are a project manager in a matrix environment. You and another project manager are in

conflict over a particular resource that you both need on your project. Who has the authority in this

environment to determine where and how the resource will be utilized in the projects?

A. The functional management of the organization

B. The project manager whose project started first

C. The project team resource

D. The project manager with the most experience

Answer: A

QUESTION NO: 30

Holly is the project manager for her organization. Two of her resources are in a heated argument

over which database server the project should use. Holly interjects to calm down the scenario.She

reminds them that they're on the same team, both have good points, and that the database will be

selected in the project planning. The team members agree and move on with the project planning.

What type of conflict resolution has Holly done in this instance?

A. Smoothing

B. Avoiding

C. Compromising

D. Forcing

Answer: A



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QUESTION NO: 31

As a project manager of a project, you have been requested by the management to show

graphical representation of roles and responsibilities of different project team members.

Which of the following will you produce?

A. RACI chart

B. Resource histogram chart

C. Pareto chart

D. Organization chart

Answer: A

QUESTION NO: 32

You are the project manager for an important, high-profile project in your matrix structure. The

project team members must work with a new technology that most of the team does not have

experience with. What should you do in this scenario?

A. Consult with functional management in the matrix structure to determine if there are more

suitable project team members.

B. Consult with the project team to determine what type of training is needed.

C. Consult with the project customer to determine if the scope can be trimmed to meet the current

competency level.

D. Consult with the project sponsor to procure additional, experienced project team members.

Answer: B

QUESTION NO: 33

How many project management processes are there?

A. 44

B. 5

C. 42

D. 9

Answer: C



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QUESTION NO: 34

Which of the following type of organizational structures provides the highest authority to the project

manager?

A. Weak matrix

B. Balanced matrix

C. Projectized

D. Functional

Answer: C

QUESTION NO: 35

You and your project team are planning the costs for your upcoming project. This project is similar

to a project you finished six months ago and you've decided to use this previous project to help

you and your project team estimate the current costs of the project. What type of cost estimating

are you using in this example of cost planning?

A. Bottom-up

B. Analogous

C. Definitive

D. Parametric

Answer: B

QUESTION NO: 36

Linda works as a project manager for an IT project. She is getting new developers for completing

her project. Which of the following processes is she involved in?

A. Acquire Project Team

B. Develop Project Team

C. Manage Project Team

D. Human Resource Planning

Answer: A

QUESTION NO: 37

Which of the following statements about a resource histogram is true?



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A. It is a method to flatten the schedule when resources are over-allocated or allocated unevenly.

B. It is a document from the buyer to the seller asking the seller to provide a price for the procured

product or service.

C. It is a column chart that shows the number of resources assigned to a project over time.

D. It is pie chart that shows the number of resources assigned to a project over time.

Answer: C

QUESTION NO: 38

You work as a Project Manager for Tech Perfect Inc. You are looking for performance efficiencies

of a project. The related key values are provided in the table below: What will be the cost variance

(CV) of the project at the current point of time?

A. -80

B. -10

C. +10

D. +80

Answer: A

QUESTION NO: 39

All of the following are the three constraints in the Iron Triangle of Project Management except for

which one?

A. Quality

B. Time

C. Scope

D. Cost

Answer: A

QUESTION NO: 40

Your supervisor subscribes to Herzberg's Theory of Motivation. He has identified things such as

your pay, insurance, vacation days, and satisfaction in your job in your current discussion. These

things he has identified are all what part of Hertzberg's Theory?

A. Motivating agents

B. Employee factors



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C. Sustaining agent

D. Hygiene agents

Answer: D

QUESTION NO: 41

A ____ is anything that limits the project manager's options.

A. Scope

B. Constraint

C. Requirement

D. Project estimate

Answer: B

QUESTION NO: 42

Which of the following is the process of defining roles and responsibilities for project team

members?

A. Risk Assessment

B. Organizational planning

C. Resource Planning

D. Performance Reporting

Answer: B

QUESTION NO: 43

Which of the following documents authorizes the project and the use of organizational resources

to meet project requirements?

A. WBS dictionary

B. Project charter

C. Project management plan

D. WBS

Answer: B



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QUESTION NO: 44

Which of the following person is described in the statement below? "He is responsible for applying

the skills, knowledge, and project management tools and techniques to the project activities in

order to successfully complete the project objectives."

A. Sponsor

B. Finance controller

C. Stakeholder

D. Project manager

Answer: D

QUESTION NO: 45

Which of the following is the first step for initiating the planning process of a project?

A. Risk assessment

B. Check availability of resources

C. Plan the scope of the project

D. Choose team members

Answer: C

QUESTION NO: 46

____ is the degree to which a set of inherent characteristics fulfills requirements.

A. Quality

B. Regulation

C. Project phase

D. Scope

Answer: A

QUESTION NO: 47

What term best describes the cost associated with these safety requirements?

A. Cost risk avoidance

B. Cost of risk mitigation

C. Cost of quality



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D. Cost of doing business

Answer: C

QUESTION NO: 48

Who directs the flow of communication between the project team and the project sponsor?

A. Project Manager

B. Programmer

C. User

D. Charter

Answer: A

QUESTION NO: 49

As a project manager, you find a technical limitation that will interfere with meeting the customer's

performance objective. What will be your preferred response to resolve the issue?

A. Create new work breakdown structure (WBS)

B. Provide alternate solution to the problem

C. Report about the limitations to the Sponsors

D. Report about the limitations to the stakeholders

Answer: B

QUESTION NO: 50

Which of the following process groups occurs at the beginning of the project?

A. Closing

B. Executing

C. Controlling and Monitoring

D. Initiating

E. Planning

Answer: D

QUESTION NO: 51



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A project is performing well under budget and no additional resources need to assign the project.

However, in order to meet the customer deliverables, the delivery date to the customer will be a

weeks late. As a Project Manager, which of the following action should you take?

A. Notify the customer about delay, and get the proper approval documented.

B. No action required

C. Track deliverable quality

D. Change the project scope

Answer: A

QUESTION NO: 52

Which of the following is a group of activities that produces a unique product or service with a

goal?

A. Focus group

B. Stake holders

C. Project

D. Sponsor

Answer: C

QUESTION NO: 53

Which of the following can result in the delay of the project?

A. Focus group

B. Firm completion date

C. Charter

D. Flexible completion date

Answer: D

QUESTION NO: 54

Who issues the project charter?

A. A project initiator or sponsor

B. The finance manager

C. Any of the stakeholders



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D. The project manager

Answer: A

QUESTION NO: 55

Which of the following tools and techniques is the only available one in the Develop Project

Charter process?

A. Expert judgment

B. Product analysis

C. Change control meetings

D. Project management information system

Answer: A

QUESTION NO: 56

Which of the following document is created first after project is awarded and statement of work is

handed over to the project manager?

A. Work breakdown structure (WBS)

B. Project charter

C. Project scope statement

D. WBS dictionary

Answer: B

QUESTION NO: 57

Which of the following is a structured, independent review to determine whether project activities

comply with organizational and project policies, processes, and procedures?

A. Quality audits

B. Flowcharting

C. Process analysis

D. Benchmarking

Answer: A



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QUESTION NO: 58

Which of the following is a graphical representation of roles and responsibilities of different project

team members?

A. RACI chart

B. Organization chart

C. Pareto chart

D. Resource histogram chart

Answer: A

QUESTION NO: 59

In which of the following process groups does the Acquire Project Team process fall?

A. Executing

B. Planning

C. Monitoring and Controlling

D. Initiating

E. Closing

Answer: A

QUESTION NO: 60

Which of the following change in a project is possible without incurring the risk of reworking?

A. Scope

B. Detailed design

C. Quality

D. Delivery date

Answer: D

QUESTION NO: 61

Which of the following authorizes a project?

A. Charter

B. Sponsor

C. Project manager



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D. Stake holder

Answer: A

QUESTION NO: 62

Which of the following is the process of developing a document that formally authorizes a project

or a phase?

A. Develop Schedule

B. Develop Project Charter

C. Define Scope

D. Create Work Breakdown Structure

Answer: B

QUESTION NO: 63

Which of the following is not an output of the Control Scope process?

A. Change requests

B. Project document updates

C. Accepted deliverables

D. Work performance measurements

Answer: C

QUESTION NO: 64

Which of the following acts as an advisor to the project manager?

A. Project team member

B. Client

C. Sponsor

D. Project manager

Answer: C

QUESTION NO: 65



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When is the project manager required to send a change request to the sponsor and stakeholder?

A. The cost exceeds budgeted allowable variances.

B. There is a delay in the project.

C. He needs to implement fast tracking.

D. He has to assign work to the team members.

Answer: A

QUESTION NO: 66

Which of the following organizations acts to bring about ways to manage systems by a

standardized interface?

A. Distributed Management Task Force (DMTF)

B. International Organization for Standardization (ISO)

C. American National Standards Institute (ANSI)

D. Institute of Electronic and Electric Engineers (IEEE)

Answer: A

QUESTION NO: 67

Identify whether the statement given below is true or false."Revised cost estimate is the result of

changes originating in other parts of the project plan, such as a scope change or schedule

change."

A. False

B. True

Answer: B

QUESTION NO: 68

A portion of the work breakdown structure for the project developed and maintained by a seller

contracting to provide a subproject or project component is called ____.

A. Contract Work Breakdown Structure

B. Project Charter

C. Contract

D. Project Management Plan



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Answer: A

QUESTION NO: 69

Which of the following processes subdivides project deliverables and project work onto smaller,

more manageable components?

A. Create Work Breakdown Structure

B. Create Project Charter

C. Estimate Costs

D. Define Scope

Answer: A

QUESTION NO: 70

During the selection of source process, a project manager assigns certain points towards various

categories to judge the vendors. Which type of source selection process is it?

A. Benefits-cost analysis

B. Weighting system

C. Preferred vendor list

D. Screening system

Answer: B

QUESTION NO: 71

The ____ is a document generated by the Create WBS process that supports WBS. It provides

more detailed descriptions of components, including work packages and control accounts.

A. WBS dictionary

B. Project charter

C. WBS

D. Project scope statement

Answer: A

QUESTION NO: 72



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Which of the following processes is NOT a part of Project Time Management knowledge area?

A. Sequence Activities

B. Estimate Activity Duration

C. Define Activities

D. Report Performance

E. Develop Schedule

Answer: D

QUESTION NO: 73

For future projects, the lessons leaned document will not help in ____.

A. Resource allocation

B. Cost estimating

C. Activity scheduling

D. Product verification

Answer: D

QUESTION NO: 74

Which of the following a checkpoint review indicates in the project plan?

A. Scope change

B. Go/no-go decisions

C. Project delay

D. Crashing

Answer: B

QUESTION NO: 75

Which of the following represents the difference between a task's estimated (budgeted) cost and

its actual cost?

A. Cost Variance

B. Schedule Variance

C. Actual Cost

D. Planned Value



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Answer: A

QUESTION NO: 76

Identify whether the statement given below is true or false."A Cost Performance Index

(CPI) of less than 1.0 means the task is going over budget."

A. True

B. False

Answer: A

QUESTION NO: 77

Which of the following is NOT included in a quality assurance plan?

A. System tracking

B. Financial performance tracking

C. Defect tracking

D. Unit testing

E. Integration testing

Answer: B

QUESTION NO: 78

Which of the following graphical presentations of a project plan is most appropriate for presenting

to upper management?

A. Critical Path Method

B. Scatter chart

C. Pareto Chat

D. Pie chart

Answer: A

QUESTION NO: 79

Which of the following involves customer testing at the customer premises?



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A. Site Acceptance Testing

B. System testing

C. Module testing

D. Trend analysis

Answer: A

QUESTION NO: 80

Which of the following processes documents project purchasing decisions, specifying the

approach, and identifying potential sellers?

A. Conduct Procurements

B. Plan Procurements

C. Administer Procurements

D. Develop Project Charter

Answer: B

QUESTION NO: 81

What document can best describe how you and the vendor are to proceed if there is a claim

against the vendor?

A. Contract

B. Project cost management plan

C. Project charter

D. Procurement management plan

Answer: A

QUESTION NO: 82

Which of the following shows the number of resources assigned to a project over time?

A. Scatter chart

B. Pareto chart

C. Gantt chart

D. Resource histogram

Answer: D



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QUESTION NO: 83

What portion of the communications model could be defined as the translator?

A. Receiver

B. Translator

C. Sender

D. Medium

Answer: D

QUESTION NO: 84

In which of the following condition, a project is behind schedule?

A. Cost Performance Index (CPI) value is less than 1

B. Cost Performance Index (CPI Value is more than 1

C. Schedule Performance Index (SPI) value is more than 1

D. Schedule Performance Index (SPI) value is less than 1

Answer: D

QUESTION NO: 85

Which of the following is a broad category that includes examining, measuring, or testing work

results?

A. Rework

B. Acceptance

C. User Training

D. Inspection

Answer: D

QUESTION NO: 86

Which of the following can be an effective tool during quality control to help determine the how the

problem occurred?



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A. Rework

B. Pareto Diagram

C. Trend Analysis

D. Flowcharting

Answer: D

QUESTION NO: 87

At which of the following testing stages are dynamic link libraries (DLLs) and other informational

files also tested for complete and accurate content?

A. Module Testing

B. User Acceptance Testing (UAT)

C. System Testing

D. Site Acceptance Testing

Answer: A

QUESTION NO: 88

Which of the following represents the duration of activities against a calendar?

A. Gantt chart

B. Scatter chart

C. Pie chart

D. Pareto chart

Answer: A

QUESTION NO: 89

Which of the following is the most effective communication method for providing work instruction

and direction?

A. Verbal communication

B. Video conferencing

C. Tele conferencing

D. Written communication

Answer: D



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QUESTION NO: 90

The ____, an output of the define scope process, does document the process and criteria for

accepting completed products.

A. Contract

B. Project scope statement


D. Statement of Work

Answer: B

QUESTION NO: 91

Which of the following should be a part of the project schedule to ensure that users will be ready

for the deployment?

A. Trend Analysis

B. Unit testing

C. Inspection

D. Training class

Answer: D

QUESTION NO: 92

Which of the following is the process of determining and documenting the potential danger areas

in a project?

A. Risk identification

B. Benchmarking

C. Risk response

D. Cost-benefit analysis

Answer: A

QUESTION NO: 93

Which of the following is used as a comparison to actual project expenses?



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A. Crashing

B. Cost performance index

C. Cost variance

D. Cost baseline

Answer: D

QUESTION NO: 94

Which of the following can be a cause of overrun budget of a project?

A. Tracking Performance

B. Tracking project spending

C. Adding requirement to the project

D. Discussing trade-offs

Answer: C

QUESTION NO: 95

Which of the following documents is created that describes how to implement the quality policy?

A. Quality audit

B. Quality matrix

C. Quality control measurements

D. Quality management plan

Answer: D

QUESTION NO: 96

What is the activity duration originally assigned to a schedule activity and not updated as progress

is reported is called?

A. Original duration of activity

B. Scheduled duration of activity

C. Actual duration of activity

D. Planned duration of activity

Answer: A



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QUESTION NO: 97

Which of the following is the most common non-behavioral reason that projects exceed the

budget?

A. Insufficient resources

B. Highly technical products

C. High risks

D. Poorly defined scope

Answer: D

QUESTION NO: 98

Which of the following is not a part of Identify Risks process?

A. Influence diagram

B. System or process flow chart

C. Cause and effect diagram

D. Decision tree diagram

Answer: D

QUESTION NO: 99

Which of the following shows the ratio between a task's budgeted and actual costs?

A. Schedule Variance (SV)

B. Cost Performance Index (CPI)

C. Schedule Performance Index (SPI)

D. To-Complete Performance Index (TCPI)

Answer: B

QUESTION NO: 100

When are milestones typically created?

A. At the end of each project execution phase

B. At the end of the kick-off meeting

C. At the end of each project phase

D. At the end of each planning phase



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Answer: C

QUESTION NO: 101

Which of the following is the work that is done to deliver the product or service?

A. Risk Identification

B. Project scope

C. Risk assessment

D. Project summary

Answer: B

QUESTION NO: 102

Which of the following documents is the criterion for measuring project scope before closing the

project?

A. Work breakdown structure

B. Project charter


D. Stakeholder register

Answer: C

QUESTION NO: 103

Which of the following types of conflict resolution mostly produces a win-win outcome?

A. Smoothing

B. Withdrawing

C. Compromising

D. Forcing

Answer: C

QUESTION NO: 104

Identify whether the statement given below is true or false."The delay of a project will result in

higher cost."



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A. false

B. True

Answer: B

QUESTION NO: 105

Which of the following contract types is described in the statement below?"The seller is

reimbursed for all allowable costs for performing the contract work, and receives a fixed payment

calculated as a percentage for the initial estimated project costs."

A. Cost Plus Fixed Fee Contracts (CPFF)

B. Fixed Price Incentive Fee Contracts (FPIF)

C. Firm Fixed Price Contracts (FFP)

D. Cost Plus Incentive Fee Contracts (CPIF)

Answer: A

QUESTION NO: 106

Which of the following is the correct formula of Cost Variance (CV)?

A. Cost Variance (CV) = Actual Cost of Work Performed (ACWP) - Budgeted Cost of

Work Performed (BCWP)

B. Cost Variance (CV) = Budgeted Cost of Work Performed (BCWP) / Actual Cost of

Work Performed (ACWP)

C. Cost Variance (CV) = Budgeted Cost of Work Performed (BCWP) - Actual Cost of


D. Cost Variance (CV) = Budgeted Cost of Work Performed (BCWP) * Actual Cost of


Answer: C

QUESTION NO: 107

Which of the following is the best approach to conflict resolution?

A. Mutual respect and cooperation

B. Flexibility

C. Hard work and understanding

D. Sincerity and hard work



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Answer: A

QUESTION NO: 108

Which of the following is an action that is taken as a result of quality activities to correct a defect?

A. Rework

B. Acceptance

C. Flowcharting

D. Trend analysis

Answer: A

QUESTION NO: 109

Which of the following information gathering techniques is described in the statement

below?"Project risk experts participate in this technique anonymously. A facilitator uses a

questionnaire to solicit ideas about the important project risks. The responses are summarized are

then recirculated to the experts for further comment."

A. SWOT analysis

B. Delphi technique

C. Checklist analysis

D. Brainstorming

Answer: B

QUESTION NO: 110

Which of the following is NOT a style that is used to deal with conflicts in team management

scenario?

A. Collaborating

B. Compromising

C. Avoiding

D. Forming

Answer: D

QUESTION NO: 111



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Which of the following should take time and be tested each component thoroughly and the whole?

A. Flowcharting

B. Inspection

C. System testing

D. User Acceptance Testing

Answer: C

QUESTION NO: 112

Which part of the project management plan will define when specific union members will be

unavailable to work on the project?

A. Resource management plan

B. Communication management plan

C. Resource calendar

D. Staffing management plan

Answer: C

QUESTION NO: 113

In which of the following condition, a task is taking less time than expected?

A. Cost Performance Index (CPI) Value is more than 1

B. Schedule Performance Index (SPI) value is less than 1

C. Cost Performance Index (CPI) value is less than 1

D. Schedule Performance Index (SPI) value is more than 1

Answer: D

QUESTION NO: 114

Which of the following is the comparison of planned project results with actual project results?

A. Cost-benefit analysis

B. Variance analysis

C. Trend analysis

D. Statistical Sampling

Answer: B



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QUESTION NO: 115

Which of the following organizations develops some of the essential standards used in the IT field

to help with quality and operational standards?

A. W3C

B. ISO

C. IEEE

D. IETF

Answer: B

QUESTION NO: 116

Which of the following is a mathematical technique that can be used to predict future defects

based on historical results?

A. Unit analysis

B. Trend analysis

C. Flowcharting


Answer: B

QUESTION NO: 117

Which of the following assumes that individuals like to work, want to achieve, and can direct their

own efforts?

A. Theory Y

B. Theory Z

C. Privacy law

D. Parkinson's law

Answer: A

QUESTION NO: 118

Which of the following represents the difference between a task's progress as compared to its

estimated progress?



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A. Planned Value

B. Actual Cost

C. Cost Variance

D. Schedule Variance

Answer: D

QUESTION NO: 119

Which of the following can be very cost effective, especially in projects where multiple versions of

the same product are produced?

A. Statistical sampling

B. Gantt chart

C. Trend analysis

D. Pareto diagram

Answer: A

QUESTION NO: 120

Identify whether the statement given below is true or false."Client, sponsor, and other impacted

stakeholders need to be involved in rework decisions in a project."

A. True

B. False

Answer: A

QUESTION NO: 121

Which of the following is the core responsibility of a project manager?

A. Project Integration

B. System designing

C. Cost-benefit analysis

D. Writing codes

Answer: A



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QUESTION NO: 122

Which of the following directs the improvement efforts to those areas that will have the biggest

impact?

A. Pareto diagram

B. Gantt chart

C. User Documentation

D. Flowchart

Answer: A

QUESTION NO: 123

The longest path through the project that is made up of activities with zero float is known as ____.

A. Longest path

B. Critical path

C. Threshold

D. War path

Answer: B

QUESTION NO: 124

Which of the following is not a part of cost of quality (COQ)?

A. Prevention costs

B. Procurement costs

C. External failure costs

D. Appraisal costs

E. Internal failure costs

Answer: B

QUESTION NO: 125

Identify whether the given statement is true or false."Quality audit is a technique used for quality

assurance."

A. False

B. True



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Answer: B

QUESTION NO: 126

Which of the following is the correct formula of Schedule Performance Index (SPI)?

A. SPI = Budgeted Cost of Work Performed (BCWP) / Actual Cost of Work Performed

(ACWP)

B. SPI = Budgeted Cost of Work Performed (BCWP)/Budgeted Cost of Work

Scheduled (BCWS)

C. SPI = Work remaining / Funds remaining

D. SPI = Budgeted Cost of Work Performed (BCWP) - Actual Cost of Work Performed

(ACWP)

Answer: B

QUESTION NO: 127

Which of the following defines what is included in the project as well as what is excluded from the

project?

A. Scoring model

B. Scope

C. Scope creep

D. Slack time

Answer: B

QUESTION NO: 128

Which of the following is a ratio of the work performed on a task versus the work scheduled?

A. To-Complete Performance Index (TCPI)

B. Schedule Variance (SV)

C. Schedule Performance Index (SPI)

D. Cost Performance Index (CPI)

Answer: C

QUESTION NO: 129



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The ____ helps in identifying the minority of causes, which create the majority of problems and

delays, and to focus on them.

A. Scatter diagram

B. Pareto chart

C. Run chart

D. Control chart

Answer: B

QUESTION NO: 130

Which of the following is the decision to accept any defects that are found as a result of the quality

testing?

A. Statical sampling

B. Process adjustments

C. Product documentation

D. Acceptance

Answer: D

QUESTION NO: 131

Which of the following is the total amount of the project budget?

A. Actual cost (AC)

B. Budget at completion (BAC)

C. Return on investment (ROI)

D. Estimate to complete (ETC)

Answer: B

QUESTION NO: 132

Which of the following is a project tracking mechanism that compares the budgeted cost to the

actual cost using ratios?

A. Cost-benefit analysis

B. Critical path

C. Cost performance index (CPI)



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D. Crashing

Answer: C

QUESTION NO: 133

Which of the following individual should respond to the risk with the preplanned risk response?

A. Project sponsor

B. Key stakeholder

C. Project manager

D. Risk owner

Answer: D

QUESTION NO: 134

Which of the following project management plans guides how and when project resources will be

released from the project team?

A. Project Communications Management Plan

B. Project Staffing Management Plan

C. Project Human Resources Management Plan

D. Project Schedule Management Plan

Answer: B

QUESTION NO: 135

Which of the following is the correct formula of To-Complete Performance Index (TCPI)?

A. TCPI = BAC - Budgeted Cost of Work Performed (BCWP)

B. TCPI = Work remaining / Funds remaining

C. TCPI = BAC - Actual Cost of Work Performed (ACWP)

D. TCPI = BAC + Actual Cost of Work Performed (ACWP)

Answer: B

QUESTION NO: 136



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Which of the following terms is used for adding resources to a project to reduce the time it takes to

complete the project?

A. Contingency reserve

B. Crashing

C. Critical Path

D. Fast tracking

Answer: B

QUESTION NO: 137

Small changes that bypass the organization's change control procedures are called ____.

A. Lag

B. Gold plating

C. Scope creep

D. Scope fault

Answer: C

QUESTION NO: 138

Which of the following is a forecast of the cost of all remaining project work?

A. Estimate at completion (EAC)

B. Cost at Start (CAS)

C. Estimate to complete (ETC)

D. Budget at completion (BAC)

Answer: C

QUESTION NO: 139

Which of the following directs the improvement efforts to problematic areas that will have the

biggest impact?

A. Flowcharting

B. Pareto diagram

C. Gantt chart




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Answer: B

QUESTION NO: 140

Which of the following processes examines the change to the project process and implement it in

the project?

A. Direct and Manage Project Execution

B. Control Costs

C. Perform Integrated Change Control

D. Verify Scope

Answer: C

QUESTION NO: 141

Which of the following is a method of displaying the timelines of all the various subtasks that are

involved in any project?

A. Activity network diagram

B. Scatter chart

C. Cost-benefit analysis

D. Pie chart

Answer: A

QUESTION NO: 142

Which of the following is referred to as budgeted cost of work scheduled (BCWS)?

A. Earned Value (EV)

B. Actual Cost (AC)

C. Estimate to complete (ETC)

D. Planned Value (PV)

Answer: D

QUESTION NO: 143

The ____ quality assurance technique ensures continuous improvement of all processes.



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A. Just-in-time management

B. Six Sigma

C. Kaizen

D. Ishikawa

Answer: C

QUESTION NO: 144

Which of the following statements about fast tracking is true?

A. It is the sequence of project activities

B. It is the difference between the total baseline cost (BAC) and the estimated total cost

(EAC).

C. It is a mathematically based algorithm for scheduling a set of project activities.

D. It is a technique for compressing project schedule.

Answer: D

QUESTION NO: 145

Which of the following displays the relative importance of the defects?

A. Gantt chart

B. Pareto diagram

C. User Documentation

D. Flowchart

Answer: B

QUESTION NO: 146

After project closure, the lessons learned document become the part of ____?

A. The risk register

B. The company's organizational process assets

C. The project's performance record

D. The project charter

Answer: B



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QUESTION NO: 147

Which of the following processes is must at the end of each project phase to determine the

completeness of the project work and to gain the customer's acceptance to move the project

forward?

A. Inspection of key results

B. Quality control

C. Scope verification

D. Phase gate review

Answer: C

QUESTION NO: 148

Which of the following is the formal acceptance of the project?

A. A sign-off

B. Risk assessment

C. A project review

D. Inspection trend analysis

Answer: A

QUESTION NO: 149

When does the lessons learned document is updated?

A. At execution phase.

B. Throughout the project lifecycle.

C. At closing phase.

D. At planning phase.

Answer: B

QUESTION NO: 150

Planning contingency reserves is part of ____ response strategy.

A. Active risk mitigation

B. Active risk avoidance

C. Passive risk mitigation



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D. Active risk acceptance

Answer: D

QUESTION NO: 151

Which of the following is used to forecast future project performance?

A. Statistical Sampling

B. Pareto diagram

C. Historical trends

D. Variance analysis

Answer: C

QUESTION NO: 152

Which of the following can be used to help you or other project managers on future projects?

A. Sponsor

B. Charter

C. Documentation

D. Stakeholder

Answer: C

QUESTION NO: 153

Which of the following shows the relationships between events and tasks and how the events

affect each other?

A. Gantt chart

B. Event Chain Diagram

C. Event chain methodology

D. Critical Path Method (CPM)

Answer: B

QUESTION NO: 154



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You are the project manager for the ORGH Company. You have proposed a new project called

the NHQ Project. Nancy Speers, the CIO, has asked you to create a document that will determine

whether or not the NHQ Project is worth doing or not. What type of a document is Nancy Speers

asking you to create?

A. Feasibility study

B. Business case

C. Business analysis report and finding

D. Scope statement

Answer: B

QUESTION NO: 155

You are the project manager for the NQP Project. Your manager insists that you use earned value

management and the communications bull's eye for determining if you'll need to communicate with

management or not. Which term best describes the earned value management and the

communications bull's eye for your project?

A. Democratic

B. Management by walking around

C. Management by exception

D. Autocratic

Answer: C

QUESTION NO: 156

Which of the following is a format that is defined for a Work Breakdown Structure (WBS) code or a

custom outline code?

A. Code mask

B. Work Breakdown Structure (WBS)

C. Access mask

D. Code Editor

Answer: A

QUESTION NO: 157

Consider the following diagram:



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What is the highlighted area of the diagram known as?

A. Six Sigma

B. Control point

C. Rule of Seven

D. Control chart

Answer: C

QUESTION NO: 158

You have been hired for a project. You are working for quality control (QC) of the project. You are

worried about the negative schedule variance (SV). Rick, your assistant, has charted down the

reasons of schedule delay: You have to take corrective measures to improve schedule variance

according to Pareto's principle. Which of the following will be your first target?



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A. Unavailability of cash

B. Hardware crash

C. Virus attack

D. Absence of programmers

Answer: C

QUESTION NO: 159

Management wants Beth to create a project scope baseline as part of her project management

plan. Beth reports that there is already a project scope baseline and it is comprised of three

documents in the project plan. All of the following are part of the project scope baseline except for

which one?

A. Project work breakdown structure dictionary

B. Project statement of work

C. Project work breakdown structure


Answer: B

QUESTION NO: 160

You are creating the project network diagram for your organization. You need to discover which

activities have no project float available. What are these activities called in your project network

diagram?

A. Predecessor activities

B. Critical path activities

C. Critical chain activities

D. Successor activities

Answer: B

QUESTION NO: 161

Paul is the project manager of a large project in his organization. The organization where Paul

works is a matrix structure and project team members report to managers throughout the

organization. Paul's project is about to close and he needs to release the project team

members.Which project management plan will define how project team members may be released

from the project in a matrix structure?



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A. Staffing management plan

B. Resource calendar

C. Human resource plan

D. Organization chart

Answer: A

QUESTION NO: 162

Which of the following can be affected by a major change to the project scope? Each correct

answer represents a complete solution. Choose all that apply.

A. Budget

B. The schedule start date

C. Risks

D. Project objectives

E. The schedule end date

Answer: A,C,D,E

QUESTION NO: 163

All project charters should include the high-level assumptions for the project. Which one of the

following is an example of a high-level assumption for a software development project?

A. The software will be Web-enabled.

B. The software must be compatible with Windows Vista.

C. The software project must be completed by August 21.

D. The software developers should be on the project from its launch to completion.

Answer: D

QUESTION NO: 164

You are the project manager of the NHQ Project. You have completed the first phase of the

project and management is now inspecting the project deliverables. They would like for you to

provide them the scope baseline for scope verification. All of the following are part of the scope

baseline except for which document?

A. Project scope statement

B. Project WBS Dictionary



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C. Project charter

D. Project WBS

Answer: C

QUESTION NO: 165

Which of the following are the components of vendor contract administration? Each correct answer

represents a complete solution. Choose three.

A. Payment process

B. Vendor disputes

C. Vendor delays

D. Progress reporting

Answer: B,C,D

QUESTION NO: 166

Which of the following provides a hierarchically organized depiction of the project organization

arranged so that the work packages can be related to the performing organizational units?

A. Risk Breakdown Structure (RBS)

B. Organizational Breakdown Structure (OBS)

C. Work Breakdown Structure (WBS)

D. Project Breakdown Structure (PBS)

Answer: B

QUESTION NO: 167

Wendy is the project manager of the NHQ Project. This project is slated to last for eight months

and it must not be late or her company will incur a daily cost penalty for late delivery.Wendy would

like to review when the project team is available for work, when the project team has scheduled

vacations, or other times away from the project. What should Wendy review in this instance?

A. Human resources management plan

B. Staffing management plan


D. Project calendar



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Answer: C

QUESTION NO: 168

You have decided to allow two phases of a project to overlap. This is an example of what?

A. Fast tracking

B. Mitigation

C. Crashing

D. Exploit

Answer: A

QUESTION NO: 169

You are the project manager of the NHQ Project. A highly probable risk event has been identified

in your project. You have taken steps to reduce the probability of this risk event and it appears that

now the risk event won't happen after all. What type of documentation should you provide for this

risk event?

A. Update the communications management plan.

B. Update the project management plan.

C. Update the lessons learned documentation.

D. Update the risk register.

Answer: D

QUESTION NO: 170

Which of the following methods can be used to develop project task duration estimates?

Each correct answer represents a complete solution. Choose two.

A. Historical data

B. Expert Judgment

C. SWOT analysis

D. Cost Benefit Analysis

Answer: A,B

QUESTION NO: 171



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You are the project manager for your organization. You are working with your project team

members to identify the project stakeholders for your project. Gary is a stakeholder that is

opposed to your project and openly criticizes the merit of the project for your organization. What

type of a stakeholder is Gary?

A. Opposing stakeholder

B. Threatened stakeholder

C. Combative stakeholder

D. Negative stakeholder

Answer: D

QUESTION NO: 172

Which of the following is intended to reduce the impact of missing cost or schedule objectives in a

project?

A. Cost variance

B. Earned Value

C. Contingency reserve

D. Code of accounts

Answer: C

QUESTION NO: 173

Tom is the project manager for his organization and he's creating a project network diagram for

this project. He has created his project network diagramming with the consideration of the

availability of project resources. What network diagramming approach has Tom used in this

example?

A. Fast tracking

B. Critical chain method

C. Activity on the arrow

D. Critical path method

Answer: B

QUESTION NO: 174

You are the project manager of a large database conversion project for your organization. You and

the project team are reviewing the project scope baseline in consideration of a change request



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that will greatly affect the project scope. What is the project scope baseline?

A. Project scope statement, WBS, and WBS dictionary

B. Project integration management

C. Work Breakdown Structure

D. Time, cost, and scope baselines combined

Answer: A

QUESTION NO: 175

Which of the following includes a brief definition of the scope or statement of work, defined

deliverables, a list of associated activities, and a list of milestones?

A. Work Breakdown Structure (WBS)

B. Work Breakdown Structure (WBS) Dictionary

C. Code of accounts

D. Budgeted cost of work scheduled (BCWS)

Answer: B

QUESTION NO: 176

Your project has completed the project scope and the stakeholders have signed off on the project

deliverables. Frances, another project manager in your organization, wants to know when you and

your project team will help her and her team deliver the software solution your project created to

the users in the organization. What should you tell Frances?

A. That she should complete the solution implementation on her own as your project scope has

been completed.

B. That she should create a project charter for the software solution delivery because your project

is completed.

C. That she should complete a change request in order for your project to assume the delivering

the software solution to the users.

D. That you can allow her to use your project team as your project is complete and your resources

are available.

Answer: A

QUESTION NO: 177



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Charlie has just completed the project according to the terms of the contract. She and the

customer are completing a walk through of the project deliverables and the customer is asking for

changes to the deliverables before she'll accept the product. What project management process

should manage the documented change request that may come from scope verification?

A. Control change control

B. Control Scope

C. Perform integrated change control

D. Scope management

Answer: C

QUESTION NO: 178

Barry is a project stakeholder that is excited about the deliverable your project wants to create for

the organization. He's helpful, provides information, and offers support whenever your project

needs it. How would you classify Barry based on this information?

A. Cheerleader

B. Positive stakeholder

C. Project sponsor

D. Project team member

Answer: B

QUESTION NO: 179

Which of the following are the major processes in the project closure phase? Each correct answer

represents a part of the solution. Choose two.

A. Administrative closure

B. Taking backup

C. Contract closeout

D. Compiling program

Answer: A,C

QUESTION NO: 180

Which of the following is an index that displays the efficiency of the time utilized on the project?



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A. Schedule Performance Indicator (SPI)

B. Budgeted cost of work performed (BCWP)

C. Budgeted cost of work scheduled (BCWS)

D. Schedule variance (SV)

Answer: A

QUESTION NO: 181

Which of the following are the key components of an effective team meeting? Each correct answer

represents a complete solution. Choose all that apply.

A. Agenda should not be disclosed before meeting

B. Agenda should be distributed in advance

C. A consistent day/time for the meeting

D. Defined time limit

E. Stick to the agenda

Answer: B,C,D,E

QUESTION NO: 182

The Project Communications Management knowledge area focuses on which of the following

processes?Each correct answer represents a complete solution. Choose all that apply.

A. Distribute Information

B. Identify Stakeholders

C. Create Work Breakdown Structure (WBS)

D. Report Performance

Answer: A,B,D

QUESTION NO: 183

You have just finished a large software development project for your organization. You have

successfully released the project team, shifted the deliverables to production, and have completed

the project financial audits. You now need to finalize a meeting on what went right or wrong in the

project. What is the meeting typically called?

A. Project manager 360-degree assessment

B. Project post-mortem



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C. Project team assessment

D. Project closure

Answer: B

QUESTION NO: 184

You have been hired as a project manager for a project. The project includes automation of an

office. You need to create a team of software developers. Rick, a database designer, is currently

working on other project. You want to put him in your developers' team. Which of the following

skills will be required for you to get him assigned to your project?

A. Communication

B. Negotiation and influential

C. Problem solving

D. Organizational

Answer: B

QUESTION NO: 185

Which of the following formulas is used to calculate the schedule variance (SV)?

A. SV = Earned Value (EV) - Planned Value (PV)

B. SV = Earned Value (EV) * Planned Value (PV)

C. SV = Earned Value (EV) + Planned Value (PV)

D. SV = Earned Value (EV) / Planned Value (PV)

Answer: A

QUESTION NO: 186

You are the project manager of the GGH Project. One of the managers is questioning why her

resources should be assigned to work in your project. What document defines the authority of the

project manager over the resources needed in your project?

A. Project scope

B. Project charter

C. Project human resources management plan

D. Project staffing management plan



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Answer: B

QUESTION NO: 187

You have been hired as a contract project manager for Dreams Unlimited Inc. The project involves

a task of setting up ten servers and fifty client computers on the network. From the past

experience you know that it takes around fifteen hours per server to install, test, and finalize it.

However, for client computers it takes around ten hours per client. You consider these data for

making an estimate of schedule of the task. Which of the following estimation techniques has been

used in it?

A. Parametric modeling

B. Schedule performance index

C. Bottom-up

D. Analogous

Answer: D

QUESTION NO: 188

You are the project manager of GHT Project. Management has asked you to create a table that

will map all of the project stakeholders and to whom they'll need to interact within the project to

give and receive information. What type of a table is management asking you to create in this

scenario?

A. Stakeholder directory

B. Responsibilities Assignment Matrix

C. Roles and responsibilities matrix

D. Communications Matrix

Answer: D

QUESTION NO: 189

Which of the following activities are related to the controlling processes of a project?

Each correct answer represents a complete solution. Choose three.

A. Cost and quality control

B. Identifying any variances in the project plan

C. Requests for changes to the project scope

D. Release of project team members



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Answer: A,B,C

QUESTION NO: 190

Harry is the project manager of the NWW Project and is working with his project team to create the

WBS and WBS dictionary. Harry would like to assign a unique code to each work package in the

WBS and WBS dictionary to help discern the WBS components from one another and to improve

project communication. What is the unique code assigned to each WBS element called?

A. Chart of account

B. Configuration management code

C. Control account

D. Code of accounts

Answer: D

QUESTION NO: 191

Your project had a late start due to some approval for the stakeholders. The project sponsor,

however, has asked that you implement a scheduling compression technique to keep the project

moving towards its predetermined deadline. What approach could you implement without raising

the costs of the project?

A. Float

B. Removing some requirements from the project scope

C. Fast tracking

D. Crashing

Answer: C

QUESTION NO: 192

A part of a project deals with the hardware work. As a project manager, you have decided to hire a

company to deal with all hardware work on the project. Which type of risk response is this?

A. Mitigation

B. Avoidance

C. Transference

D. Exploit

Answer: C



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QUESTION NO: 193

The Project Procurement Management knowledge area focuses on which of the following

processes? Each correct answer represents a complete solution. Choose two.

A. Contract Closure

B. Contract Administration

C. Team Development

D. Staff Acquisition

Answer: A,B

QUESTION NO: 194

Management only has so much capital to invest in new projects. The project selection committee

wants to use an approach where every proposed project will be evaluated on six different

categories with an emphasis on profitability. What approach is the project selection committee

likely using to select projects?

A. Benefit/Cost ratios

B. Future value of money

C. Present value of money

D. Weighted scoring model

Answer: D

QUESTION NO: 195

You are reviewing a project network diagram for your project. You are using historical information

to help you create a network diagram based on past experience. The network diagram, you are

reviewing, uses the activity on the arrow method for diagramming. Two of the nodes in the network

diagram are connected using a dotted arrow. What does the dotted arrow represent?

A. Dummy activity

B. Start to finish relationship

C. Control account

D. Milestone

Answer: A



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QUESTION NO: 196

Which of the following tasks are NOT part of the project execution phase? Each correct answer

represents a complete solution. Choose two.

A. Reviewing issues tracking logs

B. Reviewing a schedule baseline

C. Creating a baseline schedule

D. Making an expected resources list

Answer: C,D

QUESTION NO: 197

You and a colleague are discussing PERT and Three-Point Estimates. What is the difference

between these two time estimating approaches?

A. PERT can be used for time and cost while Three-Point Estimates can only be used for time.

B. PERT uses four factors while Three-Point Estimates are really just averages.

C. PERT and Three-Point Estimates are the same thing.

D. PERT uses six factors while Three-Point Estimates use three factors.

Answer: D

QUESTION NO: 198

You are the project manager for the NHQ Organization and are about to start a new project to

create new software for your manufacturing facilities. Thomas, the VP of Manufacturing is

concerned with the earned value components of your project and once to closely monitor the

project's overall schedule performance. Thomas wants a metric that will help him gauge how

closely the project is tracking to the original schedule baseline. What earned value formula will

help you and Thomas track this key performance indicator?

A. EV/PV

B. EV/AC

C. EV-AC

D. EV-PV

Answer: A

QUESTION NO: 199



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You are the project manager of the NHQ Project. This project has a budget of $750,000 and is

scheduled to last two years. The project is currently 25 percent complete though it was scheduled

to be forty percent complete by this time. The project has spent $210,000 to date. What is the

project's cost performance index?

A. -$22,500

B. .63

C. $630,000

D. .89

Answer: D

QUESTION NO: 200

What are the three constraints in the Iron Triangle of Project Management?

A. Time, cost, and stakeholders

B. Time, cost and quality

C. Schedule, budget, and quality

D. Time, cost, and scope

Answer: D

QUESTION NO: 201

You are the project manager for the GHY Organization. A stakeholder has presented a change to

your project that will cause the project scope to increase considerably. You are considering the

change for approval and you need to review the impact of the change on all areas of the project.

What change control system component is responsible for documenting and controlling changes

to the features and functions of the project's deliverables?

A. Scope change control system

B. Change control system

C. Configuration management

D. Integrated change control

Answer: C

QUESTION NO: 202

You are the project manager of the GHJ Project for your organization. You have reached the end

of a project phase and you are now required to complete a project audit and confirm the defined



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transition requirements. This information is found in what component of the project?

A. Historical information

B. Organizational process assets

C. Project scope management plan

D. Risk management plan

Answer: B

QUESTION NO: 203

Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

A. Resolve issues

B. Identify stakeholders

C. Updating risk registers

D. Close project

Answer: A

QUESTION NO: 204

Which of the following is NOT a Project Management knowledge area?

A. Quality

B. Scope

C. Cost

D. Planning

E. Time

Answer: D

QUESTION NO: 205

Holly is the project manager of the GHQ Project for her organization. The project is using the AAA

IT Integrators Corporation as a vendor to do a portion of the project work. Mich Smith, the IT

Directors for the AAA IT Integrators Corporation, reports that his team has completed the project

work. Holly and her team review the deliverables and she confirms that Mitch's team has indeed

completed the work according to the statement of work. What document should Holly refer to now

to determine the next course of action with the AAA IT Integrators Corporation?



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A. Statement of Work

B. Contract


D. Procurement management plan

Answer: B

QUESTION NO: 206

You are the project manager for the NHW Project, which currently has 544 stakeholders. Your

project is to rollout new software to all employees in your organization and it will affect all lines of

business, departments, and some vendors. You need a method to document all of the stakeholder

contact information. What type of document should you include as part of your stakeholder

identification process?

A. Stakeholder communications management plan

B. Roles and responsibility matrix

C. Stakeholder directory

D. Stakeholder registry

Answer: D

QUESTION NO: 207

What process should be enacted when a project is canceled during its execution?

A. Verify scope process

B. Expert judgment review process

C. Phase closure process

D. Project cancellation process

Answer: A

QUESTION NO: 208

Olive is the project manager of the NQP Project. This project is currently running late by two

weeks and she is now required to alert the project stakeholders of what's occurring in the

project.Olive needs to create a particular type of report for the stakeholders. What report should

Olive create considering the lateness of her project?

A. Status report



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B. Variance report

C. Schedule exceptions report

D. Slippage report

Answer: C

QUESTION NO: 209

Which of the following is a time-phased budget that is used to measure and monitor cost

performance throughout the project life cycle?

A. Cost baseline

B. Cost variance

C. Change control

D. Cost estimating

Answer: A

QUESTION NO: 210

Which of the following persons authorizes the closure of a project?

A. Project sponsor

B. Application developer

C. Stakeholder

D. Project manager

Answer: A

QUESTION NO: 211

Tom and Gary are in a debate over which software should be purchased as part of their

project.Gary tells Tom that because he's the senior software developer and has been with the

company for 12 years, he'll be making the decision on the software. What type of conflict

resolution has happened in this instance?

A. Compromising

B. Forcing

C. Avoiding

D. Smoothing



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Answer: B

QUESTION NO: 212

Complete the following sentence:Quality control is a(n)_______________ process while quality

assurance is a(n)________________ process.

A. Inspection, costly

B. Inspection, prevention

C. Management, inspection

D. Prevention, inspection.

Answer: B

QUESTION NO: 213

Who is ultimately responsible for identifying and managing project risks?

A. Project sponsor

B. Project manager

C. Project team

D. Application developer

Answer: B

QUESTION NO: 214

Which of the following is an output of the Identify Stakeholders process?

A. Project scope statement

B. Scope baseline

C. Project charter

D. Stakeholder register

Answer: D

QUESTION NO: 215

You are the project manager for a new software development project in your company.

You are about to host a project kick-off to explain why the software project is needed, what are the

key milestones of the project, and how the project will progress. What must you create before the



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kick-off meeting to ensure the meeting will go smoothly?

A. Complete project management plan

B. Agenda for the meeting defining the meeting's purpose

C. Project charter

D. All project forms to review with the project team and stakeholders

Answer: B

QUESTION NO: 216

Which of the following is a subset of a project that can be assigned to a specific party for

execution?

A. Work Breakdown Structure (WBS)

B. Workstream

C. Work breakdown structure (WBS) dictionary

D. Work package

Answer: D

QUESTION NO: 217

Which risk response is acceptable for both positive and negative risk events?

A. Sharing

B. Transferring

C. Acceptance

D. Enhancing

Answer: C

QUESTION NO: 218

A project has a deadline of March 15 to be complete. The project manager, after examining the

project schedule, determines that there are not enough resources available for the project to

complete the project by the determined deadline. She decides that it would be best to add

additional labor to the project to reach the constraint of March 15. What is the addition of labor

called in project management?

A. Lead time



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B. Fast tracking

C. Crashing

D. Resource leveling

Answer: C

QUESTION NO: 219

Which of the following is a method of planning and managing projects that puts more emphasis on

the resources required to execute project tasks?

A. Dynamic Systems Development Method (DSDM)

B. Critical Path Method (CPM)

C. Linear scheduling method (LSM)

D. Critical Chain Project Management (CCPM)

Answer: D

QUESTION NO: 220

Your company can choose one of two projects. Project HHW is worth $765,000 and will take ten

months to complete. Project JLP is worth $850,000 but will take 14 months to complete. Your

organization elects to do Project JLP. What is the opportunity cost in this instance?

A. $85,000

B. $765,000

C. The opportunity cost is the total cost of the startup funds to initiate the project.

D. $60,714

Answer: B

QUESTION NO: 221

You are the project manager for the TRR Project and you are debating creating a software

solution using in-house skills or hiring a vendor to complete the work for you. The in-house

solution will cost your project $450,000 and will cost your organization $12,500 per month to

support the solution. A vendor estimates that they can create the solution for you for $325,000 and

their monthly fee will cost you $10,000 per month.

What is the management horizon if you build the solution in house considering the vendor's offer?



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A. One year

B. $125,000

C. 50 months

D. $10,000

Answer: C

QUESTION NO: 222

You are the project manager of the NPI Project and you are working to create a project

schedule.In the project schedule, you want to define when the regularly scheduled project status

meetings should occur. Which calendar should you consult for when the project work can take

place to schedule your status meetings accordingly?

A. Project schedule

B. Resource calendar

C. Project calendar

D. Corporate calendar

Answer: C

QUESTION NO: 223

You are the project manager of the NGG Project and are working with the project stakeholders.

Tammi, the sales manager, is trying to use her position within the company to affect decisions

made already in the project about what the software, your project will create, can do. You know

that Tammi has an influential role in the company but the changes and requests, she's making

based on her position in the company, have already been denied in the project scope. You need to

carefully manage Tammi's requests and political ploys so as not to lose her as a positive

stakeholder but you also must balance the approved requirements for the project scope. What

executing process is most appropriate for this scenario?

A. Report performance

B. Plan risk management

C. Manage stakeholder expectations

D. Distribute information

Answer: C

QUESTION NO: 224



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Which of the following is an index that displays the efficiency of the time utilized on the project?

A. Schedule Performance Indicator (SPI)

B. Budgeted cost of work performed (BCWP)

C. Schedule variance (SV)


Answer: A

QUESTION NO: 225

A vendor has completed the project work you hired him to do. You discover an error in the solution

the vendor has created after you have signed off on the project deliverables. What document

should you reference to determine what the vendor will do about the error in the solution they've

created for your organization?

A. Contract

B. Charter


D. Scope

Answer: A

QUESTION NO: 226

The Project Risk Management knowledge area focuses on which of the following processes?

Each correct answer represents a complete solution. Choose all that apply.

A. Risk Monitoring and Control

B. Risk Management Planning

C. Quantitative Risk Analysis

D. Potential Risk Monitoring

Answer: A,B,C

QUESTION NO: 227

You are a project manager in a matrix environment. You and another project manager are in

conflict over a particular resource that you both need on your project. Who has the authority in this

environment to determine where and how the resource will be utilized in the projects?



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A. The functional management of the organization

B. The project manager whose project started first

C. The project team resource

D. The project manager with the most experience

Answer: A

QUESTION NO: 228

Which of the following is calculated by dividing the number of days projected for a task by its

budgeted cost?

A. Budget at Completion (BAC)

B. Actual cost of work performed (ACWP)

C. Estimate at Completion (EAC)


Answer: D

QUESTION NO: 229

Kelly is the project manager for a project in her organization. She needs to create a plan that will

define how project team members will be brought onto and released from her project. What plan

should Kelly create?

A. Human resources management plan

B. Schedule management plan

C. Project calendar


Answer: D

QUESTION NO: 230

Which of the following is a numbering system used to uniquely identify each component of the

work breakdown structure (WBS)?

A. Code mask

B. Work breakdown structure (WBS) dictionary

C. Work breakdown structure (WBS) numbering

D. Code of accounts



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Answer: D

QUESTION NO: 231

Tom is the project manager for his organization and he has just completed the NHQ Project for a

customer. The customer is happy with the project and has signed off on the project certificate of

closure and the contract has been fulfilled. What should Tom do with the project files he and the

project team generated at the customer's site?

A. The project files should be destroyed.

B. Tom should archive the project files

C. The customer will archive the project files

D. The customer will retain the project files.

Answer: B

QUESTION NO: 232

Which of the following statements about Work Breakdown Structure (WBS) are true?


A. It defines a project and groups the project's discrete work elements in a way that helps to

organize and define the total work scope of the project.

B. It cannot be revised and updated as needed by the project manager.

C. It provides a framework for detailed cost estimating and control along with providing guidance

for schedule development and control.

D. It is an important project management tool.

Answer: A,C,D

QUESTION NO: 233

Your project is running late and management has asked that you remove elements from the

project scope that are not the core requirements. This removal of the project deliverables will allow

your project to reach its pre-determined deadline. What documents should you update to reflect

this decision?

A. Schedule baseline

B. Scope baseline

C. Quality management plan

D. Schedule variance reports



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Answer: B

QUESTION NO: 234

You are the project manager of the GHY Project and would like to perform a review of your project

from several different characteristics. You would like to review what worked in the project and what

needed improvement. What type of analysis would be most appropriate for the end of project

review?

A. Feasibility study

B. Product breakdown

C. Business case study

D. SWOT analysis

Answer: D

QUESTION NO: 235

Holly is the project manager for the NHQ Project which she created. She is having difficulty from

some of the managers in the organization to assign resources to the NHQ Project. What is the

most likely cause of the difficulty Holly is experiencing from some of the managers?

A. Holly does not have a project charter signed by someone with the authority over the resources.

B. Holly did not complete the project scope planning.

C. Holly cannot assign resources to a project without a resource management plan.

D. Holly is working in a functional organization.

Answer: A

QUESTION NO: 236

You are the project manager for the NHQ Project and you are performing quantitative risk

analysis. One of the project risks has a 40 percent probability of happening and it will cost the

project $67,000 if the risk happens. What is the expected monetary value of this risk event?

A. Negative $26,800

B. Negative $67,000

C. Zero - the risk event has not yet occurred

D. $67,000

Answer: A



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QUESTION NO: 237

What risk response would you use if your project created a byproduct, such as data trends, that

you could sell to other organizations?

A. Sharing

B. Exploiting

C. Transference

D. Teaming agreement

Answer: B

QUESTION NO: 238

Which of the following processes are parts of the Closing process group? Each correct answer


A. Perform Quality Control

B. Close Procurements

C. Report Performance

D. Close Project or Phase

Answer: B,D

QUESTION NO: 239

You are the project manager of TRT project. During execution phase of your project, Rick, a team

member, complains that other team members are isolating him and this isolation is bothering

him.Which of the following is not a recommended step in order to resolve the issue?

A. Shift Rick to another project.

B. Get more feed back from Rick.

C. Get feedback on Rick from other team members.

D. Apply team building measures to improve the team's effectiveness.

Answer: A

QUESTION NO: 240



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Which of the following can help clarify what is to be delivered by the project and also help build a

work breakdown structure?

A. Resource Breakdown Structure (RBS)

B. Product breakdown structure (PBS)

C. Organizational Breakdown Structure (OBS)

D. Work Breakdown Structure (WBS)

Answer: B

QUESTION NO: 241

Which of the following allows activities to be done in parallel that would normally be done in

sequence?

A. Lag time

B. Lead time

C. Fast tracking

D. Crashing

Answer: C

QUESTION NO: 242

You are the project manager for your organization and are working with your project team to

create the WBS. What is the smallest element in your WBS called?

A. Work package - the deliverable created by the project planning

B. Work package - the deliverable created by the project effort

C. Work package - the deliverable that maps to the project scope statement

D. Work package - the effort to create the project deliverables

Answer: B

QUESTION NO: 243

Mary is the project manager for her organization. She is creating a project network diagram and is

scheduling some activities to happen in tandem with one another. What type of relationship type

would these activities have in the network diagram?

A. Critical



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B. Start-to-start

C. Analogous

D. Finish-to-start

Answer: B

QUESTION NO: 244

You have been tasked with writing the project charter for the NHQ Project. Holly Ivans will approve

the project charter before it officially initiated the project. She has asked you to involve some other

resources within and outside of the organization to help write the charter. You have identified

some consultants, industry groups, and the project management office to help with your charter

creation. What is this tool and technique called that you're using in the creation of the project

charter?

A. Expert judgment

B. Collaboration

C. Lateral thinking

D. Team development

Answer: A

QUESTION NO: 245

Which of the following are necessary for creating a Risk Management Plan?

A. Risk planning meetings

B. Documentation reviews

C. Gantt charts

D. Pareto charts

Answer: A

QUESTION NO: 246

You are the project manager for the NH Project and trying to determine if your organization should

buy a software solution or create the solution in-house. You have determined that the cost for your

project team to create the software is $17,500 and it will cost your organization $2,500 per month

to support the solution. A vendor promises that they can create the same solution for $14,000 but

their monthly solution will cost $2,800 to support. Which solution should you use?



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A. You should create the software if the solution will be used for more than six months.

B. You should create the software if the solution will be used for more than one month.

C. You should hire the vendor if the solution will be used for more than six months.

D. You should hire the vendor if the solution will be used for more than one year.

Answer: B

QUESTION NO: 247

Your project spans the entire organization. You would like to assess the risk of the project but are

worried that some of the managers involved in the project could affect the outcome of any risk

identification meeting. Your worry is based on the fact that some employees would not want to

publicly identify risk events that could make their supervisors look bad. You would like a method

that would allow participants to anonymously identify risk events. What risk identification method

could you use?

A. Root cause analysis

B. Delphi technique

C. Isolated pilot groups

D. SWOT analysis

Answer: B

QUESTION NO: 248

Which of the following are some of the parts of a project plan? Each correct answer represents a

complete solution. Choose all that apply.

A. Risk identification

B. Team members list

C. Risk analysis

D. Project schedule

Answer: A,B,C,D

QUESTION NO: 249

You are working in a functional organization and are managing the IHH Project. Your project will

likely last for six months and has a budget constraint of $1,876,000. You'll be dealing with a

functional manager to manage costs and resources in the project. Who will have authority over

assigning the project team members to activities?



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A. Project sponsor

B. Customers

C. Team leader

D. Functional manager

Answer: D

QUESTION NO: 250

You are a project manager of a construction project. You are documenting project purchasing

decisions, specifying the approach, and identifying potential sellers. You are in which of the

following processes?

A. Administer Procurements

B. Conduct Procurements

C. Close Procurements

D. Plan Procurements

Answer: D

QUESTION NO: 251

Which of the following is a risk response planning technique associated with threats that seeks to

reduce the probability of occurrence or impact of a risk to below an acceptable threshold?

A. Avoidance

B. Transference

C. Exploit

D. Mitigation

Answer: D

QUESTION NO: 252

As a project manager, which of the following are the important areas he should focus on when

discussing performance with a team member?Each correct answer represents a complete

solution. Choose three.

A. Identify inadequate performance behaviors.

B. Reward superior performance.

C. Know about the team member's background.



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D. Specify performance expectations.

Answer: A,B,D

QUESTION NO: 253

You are the project manager for your organization and currently coaching Ben on the process

groups that comprise the project management lifecycle. All of the following are process groups in

the project management lifecycle except for which one?

A. Closing

B. Monitoring and controlling

C. Quality management

D. Initiating

Answer: C

QUESTION NO: 254

You are the project manager for your organization. You have reached the end of the second

phase of a six-phase project. Management is reviewing the project work completed to date and

they are considering canceling your project at this current milestone. What is this point in the

project often called?

A. Step funding

B. Project closure

C. Kill point

D. Phase closure

Answer: C

QUESTION NO: 255

You are the project manager for your organization and are working with Alice, the business

analyst. Alice recommends that you and she create a table that will help track each stakeholder's

requirements for the project, the creation of the requirements, and when the requirements is

actually implemented into operations. What type of a table is Alice recommending you and she

create for this project?

A. Scope management table

B. Requirements Traceability Matrix



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C. Communications matrix

D. Communications management matrix

Answer: B

QUESTION NO: 256

Which of the following are the weekly activities a project manager performs as a part of executing

according to the baseline?Each correct answer represents a complete solution. Choose all that

apply.

A. Identify risk.

B. Review the status and approval of major deliverables.

C. Review progress report.

D. Review the project scope.

E. Review the schedule baseline.

F. Create the baseline plan.

Answer: B,C,D,E

QUESTION NO: 257

You are the project manager of the NHY Project. Management has asked that you determine the

cost to support your solution once your project deliverables move into operations. What is the cost

commonly called?

A. Cost of operations

B. Direct costs

C. Cost of doing business

D. Life Cycle Costing

Answer: D

QUESTION NO: 258

Which of the following organizational structure gives the project manager the most authority?

A. Strong matrix

B. Weak matrix

C. Functional structure

D. Projectized structure



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Answer: D

QUESTION NO: 259

You are the project manager for the GHH Project and this project is currently slipping on both

costs and time. A change has been approved by management that will add a considerable amount

to your project budget and will give your project additional time to finish in consideration of the

project change. Considering that your project is running late and over budget, how should you

adjust the baselines for your project with this new change?

A. Increase only the scope baseline because this is only a scope change.

B. Increase the scope, time, and cost baseline to reflect the project change from this point forward.

C. You should not adjust any baselines, as baselines are measured from the launch of the project.

D. Increase the scope, time, and cost baselines to account for this change request as if it's a part

of the project since the scope was created.

Answer: B

QUESTION NO: 260

Which of the following notifies if costs are higher than budgeted or lower than budgeted?

A. Cost variance (CV)

B. Cost performance index (CPI)

C. Actual Cost (AC)

D. Estimate at Completion (EAC)

Answer: A

QUESTION NO: 261

You are the project manager for the NHQ Project. Your project has 76 stakeholders.

Two of your key stakeholders, Nancy Smith, the COO, and Chuck Thomas, the CIO, need to

contribute information to one another and to you, the project manager, in order for the project to

move forward. It's come to your attention Chuck and Nancy are in disagreement with one another

and won't communicate. This disruption has caused your project to come to a standstill. What

component of the communication model does this scenario represent?

A. Barrier

B. Feedback

C. Medium



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D. Noise

Answer: A

QUESTION NO: 262

Which of the following is a standardized list of personnel resources related by function and

arranged in a hierarchical structure?

A. Resource Breakdown Structure (RBS)

B. Work Breakdown Structure (WBS)

C. Organizational Breakdown Structure (OBS)

D. Data Breakdown Structure (DBS)

Answer: A

QUESTION NO: 263

Which of the following processes ensures that all vital assets and resources of the organization

are safeguarded?

A. Defining Resource Requirements process

B. Vendor contract administration process

C. Cost estimating process

D. Risk management process

Answer: D

QUESTION NO: 264

The Project Scope Management knowledge area focuses on which of the following

processes? Each correct answer represents a complete solution. Choose all that apply.

A. Create Work Breakdown Structure (WBS)

B. Control Scope

C. Select Sellers

D. Verify Scope

Answer: A,B,D



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QUESTION NO: 265

All projects are comprised of nine knowledge areas. Which knowledge area contains the

identifying project stakeholders process?

A. Project integration management

B. Project risk management

C. Project communications management

D. Project scope management

Answer: C

QUESTION NO: 266

Robert is the project manager of the NHQ Project and he's coaching several junior project

managers on the difference between the project management lifecycle and the project lifecycle.

What is the project management lifecycle?

A. The project management lifecycle describes the unique phases of a project.

B. The project management lifecycle is universal to all projects and it describes the five process

groups.

C. The project lifecycle describes the unique phases of a project.

D. The project management lifecycle is comprised of authorizing, planning, executing, monitoring

an controlling, and closing.

Answer: B

QUESTION NO: 267

You are the project manager of the Workstation Improvement Project for your organization. This

project will replace 925 workstations with new computers for your company's employees. Mark

Jones, the sales manager, has requested that your project add 250 laptops as part of this project

as his employees do not have workstations as they travel as part of the sales process. Mark

insists that his department in the company can pay for the cost of the laptops. All of the following

are components that will be affected by this change request except for which one?

A. There will be a need for an additional project scope statement because of the change request.

B. There will be a need for additional time to install the laptops.

C. There will be a need for additional procurement management processes.

D. There will be a need for additional risk analysis for the laptops.

Answer: A



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QUESTION NO: 268

What type of a project network diagram displays the project activities across a calendar with

breaks in the activities considered for weekends, holidays, and other time off from the project

execution?

A. Critical path

B. Control charts

C. Critical chain project network diagrams

D. Gantt charts

Answer: D

QUESTION NO: 269

Which of the following statements is most accurate about approved scope change requests?

A. All change requests should not delay the project schedule.

B. All change requests should not deter project quality.

C. All change requests should not add to the project costs.

D. All change requests should not add additional project risks.

Answer: B

QUESTION NO: 270

You are the project manager of the NHO Project and are hosting a software development

workshop to gather project requirements. In the workshop what name is assigned to the person

who records the workshop minutes?

A. Scribe

B. Paralegal

C. Reporter

D. Secretary

Answer: A

QUESTION NO: 271



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Sam is the project manager of the NHT Project. His project has stakeholders from the end users,

server administrators, functional managers, external customers, technicians, and executive

managers. In this high-profile project, which group of stakeholders is the most important?

A. External customers

B. End users

C. No stakeholders are more important than other stakeholders

D. Executive management

Answer: A

QUESTION NO: 272

You would like to create a chart that allows for branching, loopbacks, and review questions to

determine project advancement. What type of chart would you like to create for your project

schedule and planning?

A. Critical path method

B. Critical chain method

C. PERT

D. GERT

Answer: D

QUESTION NO: 273

What human resource theory states that people behave based on what they believe their behavior

will bring them?

A. McGregor's Theory of X and Y

B. Maslow's Hierarchy of Needs

C. Expectancy Theory

D. Ouchi's Theory Z

Answer: C

QUESTION NO: 274

Mike is the project manager of the WAM Project. His project has a budget at completion of

$295,000 and he is currently forty percent complete with the project. He is, however, supposed to

be fifty percent on the project. In this project, Mike has spent $125,000. Management has asked

Mike how his project is performing on the project schedule. Which of the following best represents



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how the project is performing on schedule?

A. -$17,500

B. .94

C. .80

D. -$7,000

Answer: C

QUESTION NO: 275

You are the project manager of the NHQ Project for your organization. Management wants you to

create a quality control chart that will allow them to see the categories of project failure from

largest to smallest. What type of quality control does management want you to create?

A. Pareto chart

B. Scatter chart

C. Run chart

D. Control chart

Answer: A

QUESTION NO: 276

You are the project manager of the H2A Project for your organization. This project is designed to

create new software for your organization. Some of the project team members are not comfortable

addressing the project stakeholders directly about the status and requirements in the project. You

have decided that all communications to and from the project team should flow through you, the

project manager. Where should you document this team and stakeholder decision?

A. Stakeholder directory

B. Risk register


D. Ground rules

Answer: D

QUESTION NO: 277

Which of the following are some of the objectives of analyzing project variances? Each correct

answer represents a complete solution. Choose all that apply.



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A. Determining the route cause of the variances

B. Determining the cost baseline of the project

C. Determining if the variances are due to anomaly or if the estimates are incorrect

D. Preventing variances in forthcoming projects

Answer: A,C,D

QUESTION NO: 278

You are the project manager of the GHG Project. This project has completed its project scope and

the stakeholders have accepted the project deliverables. You're now ready to close the

project.What is the only tool and technique available as part of the close project process?

A. Close project

B. Close phase

C. Expert judgment

D. Lessons learned documentation

Answer: C

QUESTION NO: 279

You are preparing the project scope for a new project and you need to establish boundaries for

what the project is capable of doing for the estimated time and cost estimates. Which one of the

following is the best example of a project boundary?

A. The project team will create the software but the project must adhere to the industry standards.

B. The project team will create the software but the project must not take longer than six months to

complete.

C. The project team will create the software but the project team will not distribute the software.

D. The project team will create the software but the project must not exceed more than $750,000.

Answer: C

QUESTION NO: 280

You are the project manager for your organization. Marcy, a project stakeholder, is demanding

that you add some deliverables to your project scope for free. You explain to Marcy that it's too

late in the project execution to consider adding these deliverables as most of the software your

project team is creating, is nearly done. Marcy and you escalate the issue to management.

Management decides that you will add the deliverables to the project scope if Marcy pays a

significant fee and allows you additional time to complete the project. What conflict resolution



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method has management offered?

A. Issue management

B. Confronting

C. Forcing

D. Compromising

Answer: D

QUESTION NO: 281

You are the project manager for your organization and have just created the project

communications management plan. This plan defines all of the following except for which one?

A. The modality the information is expected in

B. Who needs what information

C. What type of resources the project will require

D. When the information is needed

Answer: C

QUESTION NO: 282

Which of the following formulas is used to calculate Cost Variance (CV)?

A. Cost Variance (CV) = Actual Cost (AC) - Earned Value (EV)

B. Cost Variance (CV) = Earned Value (EV) / Actual Cost (AC)

C. Cost Variance (CV) = Earned Value (EV) * Actual Cost (AC)

D. Cost Variance (CV) = Earned Value (EV) - Actual Cost (AC)

Answer: D

QUESTION NO: 283

You are the project manager for the NHQ Project for your organization. You are using rolling wave

planning in this technical project to account for the changing nature of technology and the desire

for fast, useable implementations. When are milestones typically created?

A. Milestones are created at the end of each project execution phase.

B. Milestones are created at the end of each planning phase.

C. Milestones are not created with rolling wave planning.



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D. Milestones are created at the end of each project phase.

Answer: D

QUESTION NO: 284

Management has asked to see your scope baseline. What is the scope baseline?

A. The scope baseline is the project's scope statement, WBS, and WBS dictionary.

B. The scope baseline is the project WBS and WBS dictionary.

C. The scope baseline is the project's WBS.

D. The scope baseline is the project's scope statement.

Answer: A

QUESTION NO: 285

You are the project manager of the GHG Project. Your project has a budget of $567,000 and was

expected to last two years. You have completed the project, but it took you 26 months to complete

the project work. Your actual costs for the project came in at $589,987. What is the earned value

for this project?

A. $589,987

B. $567,000

C. -$22,987

D. $.93

Answer: B

QUESTION NO: 286

Jeff is the project manager of a project to install 8,000 editions of a software package onto the

computers in his company. He has estimated that with the cost of the software license, the time to

install and verify the software package, and the software training for each user, that the total cost

per recipient of the software license is $450. He estimates that the total cost of the project will be

$3,600,000. What type of cost estimating is Jeff using in this example?

A. Bottom-up estimate

B. Definitive estimate

C. Top-down estimate

D. Parametric estimate



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Answer: D

QUESTION NO: 287

Management has asked you and Larry, another project manager, to create a plan to provide a

smooth transition of the project resources when your projects end. Management wants to ensure

that morale remains high in the projects and that project team members can easily move from one

project to the next with little to no downtime between the project work. What plan does

management want you and Larry to create?


B. Compliance management plan

C. Human resource plan

D. Staff release plan

Answer: D

QUESTION NO: 288

You are the project manager for your organization and have an idea for a new project. You believe

that the project will help your organization deliver products faster to your customers. In your

organization, all projects must be approved by a committee that will determine the cost

effectiveness of the solution, the need for the solution, the potential for return on investment, and

the overall validity of the project. What is the board called?

A. Technical review board

B. Change control board

C. Organizational capital improvement board

D. Portfolio review board

Answer: D

QUESTION NO: 289

Which of the following are the basic phases of a project? Each correct answer represents

a complete solution. Choose all that apply.

A. Executing

B. Planning

C. Initiation

D. Budgeting



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E. Monitoring and controlling

F. Closing

Answer: A,B,C,E,F

QUESTION NO: 290

Micha is the project manager for her project. Micha is now ready to complete the scope verification

process so that she can move the project into the project closing process. What is the primary

purpose of the scope verification process?

A. Review of the project performance

B. Approval that the project has met its objectives

C. Acceptance of the project deliverables

D. Acceptance of the project team's performance

Answer: C

QUESTION NO: 291

Mike is the project manager of the WAM Project. His project has a budget at completion of

$295,000 and he is currently forty percent complete with the project. He is, however, supposed to

be fifty percent on the project. In this project, Mike has spent $125,000. What is the estimate to

complete this project?

A. $147,500

B. $187,500

C. $118,000

D. $17,500

Answer: B

QUESTION NO: 292

Your project has 24 project stakeholders this week. Next week, your project will have 31

stakeholders due a teaming agreement with another company. How many more stakeholder

communication channels will your project gain as a result of the teaming agreement?

A. 276

B. 465

C. 21



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D. 189

Answer: D

QUESTION NO: 293

You are a project manager and must recognize the enterprise environmental factors that can

affect your project. All of the following are considered to be examples of enterprise environmental

factors except for which one?

A. Human resource policies

B. Working hours

C. Templates

D. Government sanctions

Answer: C

QUESTION NO: 294

Which of the following may result in rework?

A. Schedule variance

B. Resource variance

C. Quality variance

D. Cost variance

Answer: C

QUESTION NO: 295

Which of the following is the process of monitoring cost performance and controlling changes to

the cost baseline?

A. Performance review

B. Bottom-up cost estimation

C. Cost budgeting

D. Cost control

Answer: D



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QUESTION NO: 296

You are the project manager for the NHQ Project. This project requires that you install 140 copies

of design software onto your department's computers. The vendor offers you a twenty percent

discount on the software if your company will purchase 150 or more copies of the software. You

communicate this offer with other departments in your firm to see if anyone else would need 10

copies of the software to save your project a significant amount of funds. What is this risk

response called?

A. Exploiting

B. Transference

C. Avoidance

D. Sharing

Answer: D

QUESTION NO: 297

You have identified a new risk in your project that will like cause serious delays to your project

completion date. What should you first do with the newly identified risk?

A. Ask the project team and subject matters experts to perform quantitative risk analysis to confirm

the impact of the risk event.

B. Ask for additional funds to be added to the project's contingency reserve to pay for the labor to

offset the delay the risk will cause.

C. Add the risk event to the project's risk register with any additional information you've discovered

about the risk.

D. Alert management to the delays the risk will likely cause the project schedule.

Answer: C

QUESTION NO: 298

You are the project manager for your organization. Your current project has 18 project team

members throughout the United States. You'll be managing these remote team members through

email, Web conferencing, and phone meetings. All of the following are things you must consider

when you plan for project team management and meetings except for which one?

A. Technology barriers

B. Nonverbal communication

C. Change management issues

D. Time zones



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Answer: C

QUESTION NO: 299

Gary is the project manager of the NHQ Project and this project is performing poorly.

Gary is currently $15,900 over budget and the project is running late by six weeks.

Management has decided to cancel this project due to the overall performance. What project

management process group controls the cancellation of a project?

A. Project closing

B. Project initiation

C. Project integration management

D. Project monitoring and controlling

Answer: A

QUESTION NO: 300

You are the project manager for the GY Project. A stakeholder has presented a change

request that represents a considerable amount of work, which will likely drive the project costs and

schedule beyond the approved levels of the project. The change, while it is a value-added change,

falls outside the current scope of the project. What should you do with the change request?

A. Present the change to the change control board.

B. Approve the change request.

C. Present the change to all the stakeholders for their input.

D. Approve the change request if the project team approves the change as well.

Answer: A

QUESTION NO: 301

What term describes the time and costs associated with the loss of efficiency and productivity an

organization experiences while the employees learn how to use the new solution when a technical

deliverable is implemented?

A. Efficiency focus

B. Parkinson's Law

C. Learning curve

D. Regression analysis



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Answer: C

QUESTION NO: 302

Which of the following documents graphically depicts the project team members and displays their

interrelationship for a specific project?

A. Project charter

B. Project organization chart

C. Project team directory


Answer: B

QUESTION NO: 303

You are the project manager for your organization; you're currently managing a project to create a

Web-based ordering form for your company's clients. The project will allow clients to place their

orders through the Website at any time of day regardless of your company's operating

hours.Larry, the CIO of the company, demands that you add some extra features to the Website.

Larry is not the project sponsor but he is a key stakeholder in this project. What should you do with

Larry's request for the additional features?

A. Implement the features as Larry has requested.

B. Complete and submit a change request form

C. Send Larry to the project sponsor for approval on the requested features

D. Determine the cost and schedule impact of the change request

Answer: B

QUESTION NO: 304

How long will project team members stay on a project in a projectized structure?

A. It depends on the need of other project managers.

B. For the duration of the project

C. It depends on the technology that is being implemented.

D. Only when they are needed for project assignments

Answer: B



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QUESTION NO: 305

Molly is the project manager of the NYQ Project to create a new network and infrastructure for her

organization. She needs a vendor to provide just a price on the network cable Molly will need in

her project. What document should Molly send to the vendor?

A. Invitation to bid

B. Request for proposal

C. Request for information

D. Quote

Answer: A

QUESTION NO: 306

Which of the following is a document that covers the work that will be done, how the work will be

compensated, and any penalties for noncompliance?

A. Contract

B. Control chart

C. Cost baseline

D. Project description

Answer: A

QUESTION NO: 307

You have been asked to create a project charter for a new database project. Management has

stressed that in order to effectively create a project charter, you'll first need to understand all of the

following except for which one?

A. Summary budget

B. Measurable project objectives and related success criteria

C. Summary milestone for the likely project phases

D. Quality improvement program your company uses

Answer: D

QUESTION NO: 308

What human resource theory states that workers must first have their hygiene agents met before

motivating agents can be considered?



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A. Hertzberg's Theory of Motivation

B. Maslow's Hierarchy of Needs

C. McClelland's Theory of Needs

D. Halo Effect

Answer: A

QUESTION NO: 309

Which of the following is the amount of the project budget that remains after subtracting the actual

costs spent to date?

A. Estimate to complete (ETC)

B. Budget at Completion (BAC)

C. Actual cost (AC)

D. Estimate at completion (EAC)

Answer: B

QUESTION NO: 310

Steven is the project manager for the HNN Organization. The HNN Organization uses a

projectized structure for all projects. Steven's current project has a budget of $345,000 and a

deadline for completion of seven months. Steven's project is of low to moderate priority in the

organization's portfolio. What percentage of the project team's schedule is likely to be spent just

on Steven's project?

A. Low to moderate

B. Low

C. High to almost total

D. Moderate to high

Answer: C

QUESTION NO: 311

You are the project manager of the NHQ Project. This project will create manufacturing software

that can track trends of the results of what's being produced, the time it took to create the goods,

errors in the deliverables, and other measurements. Management would like you to configure the

software to create a chart that will not only track the results of the measurements against a mean,

but would also show how long it took to accumulate a population of 1000 deliverables to measure.

What type of a chart is management asking you to create?



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A. Pie chart

B. Ishikawa chart

C. Control chart

D. Run chart

Answer: D

QUESTION NO: 312

You are creating time estimates for the activity duration in your project. Nancy, your assistant,

recommends that you pad each activity by a few hours in case there are problems or issues with

the project work. You tell her that Parkinson's Law will prevent you from doing her suggested

approach. What is Parkinson's Law?

A. Work will expand to fill the amount of time allotted to it.

B. You cannot add labor to activities of fixed duration.

C. Workers are driven by one of three needs. affiliation, power, or achievement.

D. You cannot exponentially add labor to reduce the project duration with affect the costs and yield

of the labor.

Answer: A

QUESTION NO: 313

Which project management plan defines how the project team resources will be acquired?

A. Cost management plan

B. Human resources management plan

C. Staffing acquisition plan


Answer: D

QUESTION NO: 314

You are the project manager of the NGHQ Project for your organization. Your project team has 21

members and the team is dispersed throughout the US. In this environment you have created

some ground rules for the project team to abide by regarding work performance, communications,

and working hours. Who is responsible for enforcing the ground rules once they've been

established?



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A. The project team

B. The project sponsor

C. The team leader for each locale

D. The functional management

Answer: A

QUESTION NO: 315

Which of the following project management tools is used to schedule, organize, and coordinate

tasks within a project?

A. PERT chart

B. Project Management Simulator

C. Risk register

D. Work Breakdown Structure (WBS)

Answer: A

QUESTION NO: 316

In which management style would the project manager make themselves available by being

visible, interacting with the project team, and hosting an "open door" policy?

A. Active observation

B. Autocratic

C. Dictatorship

D. Management by walking around

Answer: D

QUESTION NO: 317

What term is assigned to the completion of a project that allows the next phase of a project to

begin?

A. Phase gate

B. Milestones

C. Step funding

D. Project phase closure



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Answer: A

QUESTION NO: 318

The Project Cost Management knowledge area focuses on which of the following processes?


A. Cost estimating

B. Cost control

C. Cost budgeting

D. Cost assumption

Answer: A,B,C

QUESTION NO: 319

Which of the following is the practice of creating financial reports specifically designed to track the

financial progress of projects?

A. Product description

B. Project network

C. Project accounting

D. PBS

Answer: C

QUESTION NO: 320

Project XYZ promises to be worth $587,000 in three years. Assuming that the rate of return is

currently six percent, what is the minimum amount of funds that Project XYZ may cost and still be

initiated if the organization wants to earn at least $75,000 on the project?

A. $492,863

B. This answer depends on the cost of the project resources.

C. $417,863

D. $512,000

Answer: C

QUESTION NO: 321



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You are the project manager of the NHQ Project and are working with several stakeholders to

create the project scope. The stakeholders have agreed that the project must be completed by

December 20 and should not cost more than $750,000. The budget and delivery date were

decided by the stakeholders before the project scope has been finalized. What are the schedule

and budget factors considered?

A. Constraints

B. Assumptions

C. Requirements

D. Risks

Answer: A

QUESTION NO: 322

You and your project team are about to create a WBS for your project. You'll need three

components as inputs to the WBS creation. Which one of the following is not an input you'll need

for the creation for your project's WBS?

A. Requirements documentation


C. Requirements traceability matrix

D. Organizational process assets

Answer: C

QUESTION NO: 323

You are the project manager for your organization. Your project has reached the end of a project

phase and you believe you're ready to move onto the next phase of the project. Management,

however, reviews your project team's work to date and they don't think the deliverables your team

has created are accurate. They want you to instruct your project team to fix the problem before the

project can move forward. What must happen once the project team completes the corrective

action?

A. Then the project can move forward

B. Quality control

C. Scope verification

D. Defect repair review validation

Answer: D



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QUESTION NO: 324

What percentage of project communication is considered nonverbal?

A. 10 percent

B. 20 percent

C. 80 percent

D. 55 percent

Answer: D

QUESTION NO: 325

What type of project manager review requires the project sponsor, functional managers, other

project managers, and the project team to review the performance of the project manager?

A. 360-degree appraisal

B. Project closure review

C. SWOT analysis

D. Peer review

Answer: A

QUESTION NO: 326

You are the project manager of the GHG Project for your organization. Management has

determined that the project must not cost more than $1,597,000 and must not take longer than two

years to complete. What do the cost and schedule objectives represent in this instance?

A. Project constraints

B. Project requirements

C. Project risks

D. Project assumptions

Answer: A

QUESTION NO: 327

Which of the following refers to uncontrolled changes in a project's scope?

A. Scope extension




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C. Control scope

D. Scope creep

Answer: D

QUESTION NO: 328

What communications theory suggests that the language people speak affects the way they think

and process information?

A. Ethnocentrism

B. Halo Effect

C. Sapir-Whorf Hypothesis

D. Parkinson's Law

Answer: C

QUESTION NO: 329

You are the project manager for your organization and are using PERT for your time estimates.

You have the following time estimates for an activity:24, 45, 75. What time

do you record for your estimate of the activity?

A. 144

B. 24, 45, 75

C. 46.5

D. 124

Answer: C

QUESTION NO: 330

Examine the figure given below:



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Which path is considered the critical path?

A. ACGIJ

B. ABDFJ

C. ABEFJ

D. ACDFJ

Answer: A

QUESTION NO: 331

Which of the following statements is true about scope creep?

A. It is a concept that denotes the precise probability of specific eventualities.

B. It is a set of associated activities, focused around a particular scope, that follow a path from

initiation to completion.

C. It occurs when the project is not properly defined, documented, or controlled.

D. It is a formal, approved document used to guide both project execution and project control.

Answer: C

QUESTION NO: 332

Frank is the project manager of the NH Project to install wireless networking equipment in a

conference center. The wireless network is to provide access to the Internet and email for people

attending conferences at the center. Frank must use some assumptions during the planning of the

project scope. Which one of the following is NOT an assumption?

A. The wireless network will be fast enough for the clients.

B. The walls will not interfere with the wireless signal.

C. The wireless signal will not interfere with other networks in the area.



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D. The firewall on the wireless network must block certain objectionable Web sites.

Answer: D

QUESTION NO: 333

Which of the following is a measure of cost efficiency on a project?

A. Cost Performance Index (CPI)

B. Budgeted cost of work scheduled (BCWS)

C. Actual Cost (AC)

D. Cost variance (CV)

Answer: A

QUESTION NO: 334

Which project management risk event would you be using if you changed the sequence of

activities to reduce the probability of the project being delayed?

A. Enhancing

B. Withdrawal

C. Exploiting

D. Avoidance

Answer: D

QUESTION NO: 335

Robert is the project manager of the NHH Project and is working with his project team to create

the WBS for his organization. He has a project scope statement that needs to be broken down into

smaller, more manageable components. He would like to organize the components by project

phase to help organize the deliverables created in each phase of the project. What is the tool and

technique called that breaks down the project scope into the WBS?

A. Subdivision

B. Requirements breakdown

C. Decomposition

D. Functional analysis

Answer: C



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QUESTION NO: 336

You are the project manager for the GHY Organization. A stakeholder has presented a change to

your project that will cause the project scope to increase considerably. You are considering the

change for approval and you need to review the impact of the change on all areas of the

project.What change control system component is responsible for guiding the review of the impact

of all changes on the project management knowledge areas?

A. Integrated change control

B. Change control system

C. Configuration management

D. Scope change control system

Answer: A

QUESTION NO: 337

Which of the following risk responses delineates that the project plan will not be changed to deal

with the risk?

A. Acceptance

B. Exploitation

C. Transference

D. Mitigation

Answer: A

QUESTION NO: 338

There are seven risk responses, a project manager can use to address risk events. Which one of

the following is a risk response that is appropriate for positive or negative risk events depending

on the scenario in the project?

A. Sharing

B. Acceptance

C. Avoidance

D. Transference

Answer: B



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QUESTION NO: 339

In which of the following stages of the project life cycle is the project scope statement created?

A. Executing

B. Initiation

C. Planning

D. Budgeting

Answer: C

QUESTION NO: 340

Which of the following are the parts of the communications model? Each correct answer


A. Encoder

B. Decoder

C. Medium

D. Sender

E. Receiver

Answer: A,B,C,D,E

QUESTION NO: 341

Your project has completed the project scope and the stakeholders have signed off on the project

deliverables. Frances, another project manager in your organization, wants to know when you and

your project team will help her and her team deliver the software solution your project created to

the users in the organization. What should you tell Frances?

A. That she should complete a change request in order for your project to assume the delivering

the software solution to the users.

B. That she should create a project charter for the software solution delivery because your project

is completed.

C. That she should complete the solution implementation on her own as your project scope has

been completed.

D. That you can allow her to use your project team as your project is complete and your resources

are available.

Answer: C



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QUESTION NO: 342

You are a project manager in a balanced matrix structure. Your project has 14 project team

members from across the company and from different disciplines. In this environment, you must

communicate with each project team member and their functional manager in order to schedule

project team resources. In what calendar must you record resource availability based on the

project team's managers' communication?

A. Project calendar

B. Office work calendar

C. Matrix calendar

D. Resource calendar

Answer: D

QUESTION NO: 343

You are the project manager for your organization and are trying to determine which vendor your

organization will use. You have determined that any vendor that would like to bid on your project

work will need to have a Microsoft Certified System Engineer on staff, have eight years of Cisco

experience, and have at least two references from similar projects. What have you created in this

scenario?

A. Weighting system for the vendors

B. Screening system for the vendors

C. Bidders conference

D. Preferred vendors list

Answer: B

QUESTION NO: 344

You are the project manager of the NJY Electrical Grid Project. Cathy is an electrical engineer in

your project. She is to complete all of the electrical design activities as part of her duties in the

project. Cathy's electrical engineering duties on your project can best be called what project

management term?

A. Assignments

B. Role

C. Accountability

D. Responsibility



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Answer: D

QUESTION NO: 345

You are the project manager of the UTN Project and are working on the roles and responsibilities

for your project. You'll need to define four aspects of the roles and responsibilities. All of the

following must be defined except for which one?

A. Management

B. Competency

C. Role

D. Responsibilities

Answer: A

QUESTION NO: 346

Which of the following provides a method to track project progress during project execution

against what was planned?

A. Team members profile

B. Benefit-cost ratio

C. Schedule baseline

D. Detailed project budget

Answer: C

QUESTION NO: 347

You are the project manager of JQQ Project for your organization. This project has both local and

remote project team members throughout the world. You have scheduled a conference with some

team members in France. Because you don't speak French and some of the team members do

not speak English, you have hired a translator for this conference. The translator could be defined

as what portion of the communications model?

A. Decoder

B. Sender

C. Receiver

D. Medium

Answer: D



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QUESTION NO: 348

You are the project manager of the GHG Project. This project has a budget at completion of

$456,000 and is expected to last one year. You are currently at month six of the project though

you have only completed forty percent of the project work. Your actual costs for the project to date

is $175,000. What is the project's cost variance?

A. 1.04

B. There is no cost variance.

C. $7,400

D. -$45,600

Answer: C

QUESTION NO: 349

You are the project manager of the NHQ Project for your organization. Your organization is a

matrix structure and project team members are shared throughout the company. You and

Frances, another project manager, are working together to determine when you and she will need

project managers for your projects. You and Frances are working together to create your project

calendars. What type of conflict resolution are you and Frances completing in this instance?

A. Avoiding

B. Compromising

C. Democratic

D. Confronting

Answer: D

QUESTION NO: 350

You are the project manager for a new project in your organization. In which stage of team

development will the project team settle into their roles on the project team?

A. Storming

B. Performing

C. Forming

D. Norming

Answer: D



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QUESTION NO: 351

The Project Quality Management knowledge area focuses on which of the following processes?


A. Quality comparison

B. Quality planning

C. Quality control

D. Quality assurance

Answer: B,C,D

QUESTION NO: 352

Julie is the project manager for her organization and she has just completed the first phase of the

project. Based on the performance of the first phase of the project, management will now fund her

project to reach the next milestone and completion of the next phase of her project. What type of

funding is management using in this project?

A. Incremental funding

B. Phase gate estimating

C. Front-loaded funding

D. Step funding

Answer: D

QUESTION NO: 353

Which of the following knowledge areas involves organizational planning, staff acquisition, and

team development?

A. Project Human Resource Management

B. Project Scope Management

C. Project Communication Management

D. Project Risk Management

Answer: A

QUESTION NO: 354



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Which of the following formulas is used to calculate schedule variance percent (SV %)?

A. SV % = Schedule Variance (SV) / Earned Value (EV)

B. SV % = Earned Value (EV) / Planned Value (PV)

C. SV % = Schedule Variance (SV) / Planned Value (PV)

D. SV % = Planned Value (EV) / Earned Value (PV)

Answer: A

QUESTION NO: 355

Which of the following processes are parts of the Project Human Resource Management

knowledge area? Each correct answer represents a complete solution.

Choose all that apply.

A. Acquire Project Team

B. Develop Project Team

C. Manage Project Team

D. Develop Human Resource Plan

E. Identify Stakeholders

Answer: A,B,C,D

QUESTION NO: 356

You are the project manager of the NGH Project for your organization. A stakeholder has

requested a significant change to the project that will cause an increase in the project budget by

fifteen percent and will add six months to the project schedule. You do not have the power as a

project manager to make this type of change decision. To whom should you forward the request?

A. Project portfolio management board

B. Change control board

C. Project stakeholder committee

D. Project sponsor

Answer: B

QUESTION NO: 357

You are the project manager of the NHQ Project for your organization. Your organization is a

functional structure and you report the CIO, Henry Davis. Henry has told you that while your

project is going well you'll need to limit the number of hours the project resources can contribute to



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the project from this point forward. This is because the resources have other projects in the IT

department they'll be starting next week. If Henry limits the number of hours to 20 hours per week

for your project what will happen to the project duration?

A. The delay in the project will cause your project's cost and schedule baseline to diminish.

B. The amount of work will remain the same but it will take longer to complete.

C. The amount of work will increase and it will take longer to complete.

D. The amount of workers will need to increase on the project.

Answer: B

QUESTION NO: 358

Your project will use labor represented by a union. The union has several requirements about the

utilization of employees that they represent and they must approve the project plan that deals with

their members. Which part of the project management plan will define when specific union

members will be unavailable to work on the project?


B. Communications management plan



Answer: C

QUESTION NO: 359

You are working with the project stakeholders to analyze and prioritize their requirements for the

project. One of the project requirements is to achieve a high-level of customer satisfaction for the

project deliverable. What is the danger in this project requirement?

A. Achieving customer satisfaction is an assumption and should be documented in the project

scope

B. Achieving customer satisfaction is a subjective requirement and entails a high level of risk of

bein successfully accomplished.

C. Achieving customer satisfaction is a risk as the project manager cannot control how satisfied

the customer will be with the project deliverables.

D. Achieving customer satisfaction should always map to the quality requirements for the project.

Answer: B



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QUESTION NO: 360

In which of the following types of organization structures is the project manager's role part-time?

Each correct answer represents a complete solution. Choose two.

A. Functional

B. Strong Matrix

C. Balanced Matrix

D. Projectized

Answer: A,C

QUESTION NO: 361

Which of the following is a mathematically based modeling technique for scheduling a set of

project activities?

A. Business analysis

B. Estimation

C. Critical Path Method (CPM)

D. Dependency

Answer: C

QUESTION NO: 362

Jeff is the project manager for a software development project. Management has told Jeff that he

must adjust his project schedule because the project team is only allowed to work 20 hours per

week on Jeff's project, not the 35 hours per week he has assigned them. What must Jeff do in this

instance?

A. Perform schedule variance

B. Perform resource leveling

C. Perform crashing

D. Perform fast tracking

Answer: B

QUESTION NO: 363

You are the project manager for your organization. A vendor has told you that the cost of the

resources you'll be implementing in your project will increase by forty percent but they can deliver



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the product within ten days. Another vendor has a substantially lower price but they can't deliver

the product for 21 days. What should you do with the documentation of the increase in price?

A. Document the scenario for examination by the project team.

B. Enter the price increase into the cost change control system.

C. Reject the vendor's price increase and choose the vendor with the lower price.

D. Document the scenario consideration, in both the schedule change control system

and the cost change control system.

Answer: D

QUESTION NO: 364

You are the project manager for your organization and are working on creating the project network

diagram for your software development project. You would like to incorporate branching and

loopbacks based on conditions within your project. What network diagramming technique should

you use?

A. Program Evaluation and Review Technique (PERT)

B. Critical Path Method

C. Critical Chain Method

D. Graphical Evaluation and Review Technique (GERT)

Answer: D

QUESTION NO: 365

Fred is the project manager for his organization and he is helping management create the project

charter for a new project. This project charter, once it's officially approved, will formally initiate the

project. The project charter should identify all of the following except for which one?

A. High-level risks

B. Quality improvement processes

C. High-level requirements

D. Project sponsor

Answer: B

QUESTION NO: 366

You are the project manager for the NQK Project for your organization. Your project team has both

internal employees and contract-based employees. What document should define how the



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contract-based employees will be managed?

A. Project calendar

B. Contract


D. Project management plan

Answer: B

QUESTION NO: 367

Which of the following is a forecast of the cost of all remaining project work?

A. Estimate at completion (EAC)

B. Actual cost (AC)

C. Budget at completion (BAC)

D. Estimate to complete (ETC)

Answer: D

QUESTION NO: 368

You are the project manager for your organization and you're about to formally close the

project.For this project management process, you'll need all of the following as inputs except for

which one?

A. Project management plan

B. Scope verification process

C. Organizational process assets

D. Accepted deliverables

Answer: B

QUESTION NO: 369

Which one of the following estimate types is the most reliable estimate type in a software

development project?

A. Analogous

B. Rough order of magnitude

C. Parametric



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D. Definitive

Answer: D

QUESTION NO: 370

A scope change has been approved in your project. You are now updating the project scope

statement, the project's WBS, and the project's WBS dictionary. The change will not affect the

project's cost or schedule. What other component should you update to reflect this change to

project's scope statement?

A. Quality management plan

B. Product scope statement

C. Project management information system

D. Configuration management system

Answer: B

QUESTION NO: 371

You are the project manager of the NHQ Project. Your organization completes projects for other

companies and the NHQ Project is no different. You have recently completed scope verification

and the customer accepted the deliverables. You and the customer are in agreement on the

project closure and you have received the certificate of project completion and the customer has

signed off on the project work. A few weeks pass and the customer calls with some updates to the

software your project team completed for the project. How should these updates be managed?

A. A project addendum will need to be created.

B. A new project will need to be created.

C. Change requests will need to be created for the scope changes.

D. The contract for the NHQ Project will need to be referenced.

Answer: D

QUESTION NO: 372

You are the project manager of the NHQ Project. This project has a budget of $750,000 and is

scheduled to last two years. The project is currently 25 percent complete though it was scheduled

to be forty percent complete by this time. The project has spent $210,000 to date. What is the

project's current cost variance?



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A. $112,500

B. $22,500

C. $210,000

D. There's not enough information to know for certain

Answer: B

QUESTION NO: 373

Which of the following statements about the Gantt chart are true? Each correct answer represents

a complete solution. Choose two.

A. It is accompanied by a line graph, which shows the cumulative totals of each category, left to

right.

B. It is a bar chart where the values being plotted are arranged in descending order.

C. It shows the dependency (i.e., precedence network) relationships between activities.

D. It is a type of bar chart that illustrates a project schedule.

Answer: C,D



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