PHARMACY MANAGEMENT SYSTEM - MEDICINE SELECTOR FOR MINOR ILLNESS AND STOCK ALERT SYSTEM MUHAMMAD FIRDAUS BIN MOHAMMAD NASER This report is submitted in partial fulfillment of the requirements for the Bachelor of Computer Science (Database Management) FACULTY OF IIVFORMATION AND COMMUNICATION TECHIVOLOGY UNIVERSITI TEKNIKAL MALAYSIA MELAKA 2008
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Pharmacy Management System-Medicine Selector for Minor Illness and Stovk Alert System - Muhammad Firdaus b. Mohammad Naser - QA76.9.S88.M44 2008
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PHARMACY MANAGEMENT SYSTEM - MEDICINE SELECTOR FOR MINOR ILLNESS AND STOCK ALERT SYSTEM
MUHAMMAD FIRDAUS BIN MOHAMMAD NASER
This report is submitted in partial fulfillment of the requirements for the Bachelor of Computer Science (Database Management)
FACULTY OF IIVFORMATION AND COMMUNICATION TECHIVOLOGY UNIVERSITI TEKNIKAL MALAYSIA MELAKA
2008
ABSTRACT
Pharmacy Management System - Medicine Selector for Minor Illness and Stock Alert System, PMS application is to help pharmacist to manage pharmacy in the systematic ways. Medicine selector for minor illness means the system application that gives the suggestion for the medicine to the pharmacist from the symptom that request by customer. The medicine selector for minor illness is choose because of the advice from pharmacist, Mr. Sarnsuri bin Talip at Farmasi Murni, Ayer Keroh. The examples of minor illness are fever, cough and the other problem that effect to human respiratory system. The other minor illness is small injury that cause when playing in the sport, like football, badminton and hockey or the other popular game in Malaysia. Pharmacy is the one of the medical facilities to serve the people of certain population for their healthcare. Before this, pharmacy uses the manual system to manage the medicine stock. It needs the pharmacist assistant check the medicine twice a week to check expire date of the medicine in the storage and the medicine that out of stock. The pharmacist assistant take out the medicine that rise the expired date and keep it at the safety place to avoid mistake the expired medicine to be sell. If there is the out of stock of the medicine, the purchase order form is filling by the pharmacist to order the medicine from the medicine company. The manual system that use is not very reliable to the pharmacy management today. Therefore, the new approach of system application is needs to make the pharmacy management more efficient and effective. Within PMS application, the medicine stock that is rise at the expired date will been detected and the pharmacist assistants no need to check medicine twice a week anymore. They just login to the system and check it at the list of the medicine that display by the system. For purchasing the order, pharmacist can generate it automatically from the system when the medicine stock that out of stock.
ABSTRAK
Pharmacy Management System - Medicine Selector for Minor Illness and Stock Alert System, PMS adalah untuk membantu ahli farmasi untuk menguruskan sistem pengurusan farmasi secara sistematik. Pemilih ubat untuk kesakitan kecil adalah bermaksud sistem aplikasi yang memberi cadangan untuk memilih ubat kepada ahli farmasi daripada simtom yang diberikan oleh pelanggan. Pemilih ubat untuk kesakitan kecil adalah atas nasihat seorang ahli farmasi dari Farmasi Murni, Ayer Keroh, En. Samsuri bin Talip, Menurut beliau untuk membangunkan sebuah sistem yang boleh memilih ubat untuk kesakitan kritikal seperti sakit jantung adalah mempunyai kebarangkalian yang tinggi dalam kesilapan memilih ubat. Oleh yang demikian, bagi mengelakkan masalah tersebut, beliau menyarankan sistem ini hanya boleh memilih ubat bagi kesakitan kecil bagi mengurangkan kebarangkalian kesilapan memilih ubat bagi sistem aplikasi PMS. Contoh bagi kesakitan kecil ialah demam, batuk dan masalah lain yang memberi kesan kepada sistem pernafasan manusia. Farmasi adalah satu kemudahan perubatan untuk memberi perkhidmatan penjagaan kesihatan kepada sesuatu populasi penduduk bagi setiap kawasan. Sebelum ini pihak farmasi menggunakan sistem manual untuk menguruskan stok ubat-ubatan. Ini memerlukan pembantu farmasi memeriksa di stor sebanyak dua kali pada setiap minggu untuk memeriksa ubat-ubatan yang telah mencapai tarikh lupus dan juga ubat-ubatan yang telah kehabisan stok. Kemudian, pembantu farmasi akan mengeluarkan ubat-ubatan tersebut dan mengasingkan dari ubat-ubatan yang masih belum mencapai tarikh luput untuk mengelakkan kesilapan menjual ubat-ubatan yang telah tamat tempoh penggunananya. Ahli farmasi pula akan mengeluarkan pesanan pembelian kepada pihak syarikat ubat bagi memesan ubat-ubatan yang telah kehabisan stok. Sistem mama1 ini tidak menampakkan keberkesananya sekarang. Oleh itu, pendekatan terbaru perlu diambil bagi menjadikan pengurusan fzrmasi lebih berkebolehan dan berkesan. Dengan menggunakan aplikasi PMS, stok ubat-ubatan yang telah mencapai tarikh luput akan dikesan dan ini tidak memerlukm pembantu farmasi secara manualnya memeriksa stok tetapi hanya perlu dafiar masuk kedalam aplikasi PMS dan memaparkan senarai stok ubat-ubatan yang mengmdungi tarikh luput setiap ubat-ubatan tersebut.
CHAPTER I
INTRODUCTION
1 . Project Background
Pharmacy management is the process of managing the medicine stock and
selecting the suitable medicine to the illness that mention by patient or customer. The
core of pharmacist profession is the maintenance of quality and the subsequent
implication for patient care. The industry type of Pharmacy Management System
Medicine Selector for Minor Illness and Stock Management System, PMS-
SELMILLSAS or PMS is medical technology industry.
The domain of this project is Information Communication Technology in
Healthcare. Within the growth of the Information Communication Techology and
Medical Technology, the system developer takes this opportunity to help the
pharmacist for managing their stock and select the medicine using computer
program.
The organization that relate to this system is the pharmacy care center. PMS
is developed to select the medicine for minor illness and manage all of the medicine
in pharmacy. For example of minor illness are, cough and cold remedies, flu, fever
and minor injury after playing games like football and other games.
This system also does the selling process, selling and buying the medicine.
The selling is only in Ringgit Malaysia. Selling process is involved because to relate
the alert warning message to the stock condition. Additional, PMS provide the
information of the medicine that is sold.
The modules involve are medicine management module, medicine selector
module, selling process module, medicine list module, user authenticate module, user
registration module, statistic of medicine sales module, monthly report module, and
report for medicine module.
1.2 Problem Statements
First, selecting the suitable medicine for the type of illness is usually take
time and makes the patient or customer waiting. Therefore, the time is waste for the
customer to be waiting. Second, for the medicines stock management, the pharmacist
must check it manually and no warning message for the medicine that decrease to
finish. So, PMS provide the advantage to setup the process in selecting and alert
program to warn about the medicine stock.
Finally yet important, no analyses are done for the frequency type of
medicine usually buy by the customer or patient at that area. This is also important to
determine the medicines that are demanded more fiom the customers so that
pharmacist can be prepared to order more for that type of medicine.
1.3 Objective
The objectives that to be achieved from this PMS-MSELMILLSAS system
application is;
1. To care the pharmacist alert about the out of stock of the medicine . . 11. To provide the reliable medicine selector for the minor illness type for
children . . . 111. To provide a secure system application in terms of information retrieval
iv. To help in decision making
v. To provide a systematic medicine inventory
1.4 Scope
The project scope will define the boundaries of PMS, which include PMS
system functionality, users and operating location/availability.
1. System Functionality
Modules to develop are:
a. Medicine management module
List and classifying the medicine relate to the symptoms that occur. The other
function in this module is adding, delete and update medicine from the list
and class of the medicine.
b. Medicine selector module
This module will process the function to select the suitable medicine depend
on the information that match with the symptoms for that disease.
c. Selling process module
Record the medicines that sell to the customer. Give the quantity of the type
of medicine that more frequently buy by the customer.
d. User authentication module
The authentications are dividing to two (2) conditions, administrator
authentication user and administrator authentication. Administrator user can
view all the process includes, selling transaction, reports, medicine stock and
manipulate list of medicine. Administrator can only do the process like
selling and buying process, view medicine stock, and list the medicine. The
user can only display the list of pharmacy and the map of pharmacy.
e. Medicine list module
Function to listing the medicine that relate to the minor illness like cough,
fever, and flu.
f. User Registration module
Handle for the new user registration to be the authorized user in PMS
application.
g- Statistic of medicine sale module
Display the statistic for medicine selling in bar graph visualization.
h. Monthly report module
Display the medicine buying statistic to show the total sold for each
medicine.
1. Report for medicine module
Provide the report to display the medicines that want to be ordered.
. . 11. Users
a. Pharmacist
- Responsible to monitor the medicine stock alert warning.
- Provide the list of suitable medicine and the advice from expert doctor.
- Check the analyst of the frequency of the disease
b. Pharmacist Assistance
- Responsible in select the suitable medicine for minor illness
- Control the information of the nearest pharmacy take place
c. Customer
- Tell the pharmacist about the symptom
- Receive an receipt
iii. Operating locationlavailability
a. Available to deploy at all type of pharmacy in Malaysia
b. A desktop server in manager or pharmacist room
c. A desktop client at the receptionist or pharmacist assistant counter
d. A desktop standalone for home use that has connection to the internet
iv. Hardware and software requirement
a. Operating system platform: Windows XP Professional
b. Browser: Internet Explorer 6.0
1.5 Project Significance
The pharmacist can work in the systematic environment with the warning
process and medicine selector process that exist in this system. Customer or patient
has the alternative to find the pharmacy and the information of the medicine through
the internet. It can be useful alternative when it is in the emergency.
PMS is also a more effective system because it can produce the analysis of
the total medicine sold, so that the company can know the customer buying pattern.
Because of that, pharmacist can be more prepared to increase the order of the
medicine that more frequency buys by the customer or patient.
This system can help management of pharmacist to produce the information
of medicine to the customer. Therefore, customer can be more knowledge to the type
of the medicine that they want to buy. However, customer still has to refer the advice
from the specialist doctor.
1.6 Expected Output
Pharmacy Management System-Medicine Selector for Minor Illness and
Stock Alert System, PMS-MSELMILLSAS is concern the delivery of system
functional is the first priority to be handled. The functions that involve in this system
are authentication, retrieve data, calculation, insert, update, delete data is can be
works successfully.
PMS-MSELMILLSAS process selector for the medicine is relating to the
symptoms that give by the customer or patient. The calculation process is relating to
the concurrency value of the alert signal is works as it programs, which is, the pop up
message display when the inventory out-of-stock.
There are the three (3) reports consist of the update report for every process
involve. Statistic medicine sales report is the selling report for the certain period of
time. Then, monthly report for the medicine that frequently use by customer.
This report is to provide report as reference to set the medicine that is has the
priority to order first and many. Finally, report for medicine, which is, to display the
level of the quantity for the medicine at the certain time.
1.7 Conclusion
PMS-MSELMILLSAS is the system applications that only do the process
selection of the medicine for the minor illness and provide the alert warning message
to the stock that to be finish. The problems that occur are successfully determined
and the solution step is taken by the existing of the modules that include in to be
system later.
There are five (5) objectives will be achieve to make the system is
successfully implementation. The objectives are listed according from the core of the
system application that wanted to achieve first.
Scope of this system application is the boundary to guide the system
development to reduce the unnecessary process before it occurs. The scopes are
divided to four (4) categories. These categories are the limit of the development can
achieve. There are, system functionality, users, operating location~availability, and
hardware and software requirement.
Project significance is describing for the advantage of the PMS-
MSELMILLSAS system application when it is to be implemented. The expected
result of this system is the successful of the all modules can be implementing and all
objectives can been achieved.
For the all of the result and solution that achieve in CHAPTER I, Introduction
will be delivered to the next chapter, CHAPTER 11, Literature Review and Project
Methodology.
CHAPTER I1
LITERATURE REVIEW AND PROJECT METHODOLOGY
2.1 Introduction
In this chapter, Literature Review and Project Methodology are the reviewing
from the before research that be make by the other people. The reviewing is
including the process that relate to the PMS system application. The source of
research can be referring to the journal, paper work, websites and reference book.
As the result, this chapter can determine the fact and findings of PMS, which
are, the domain that this system involve, project methodology that use to develop,
project requirement as the tools to develop and the project schedule and milestones.
2.2 Facts and findings on PMS
2.2.1 Domain
Domain for PMS is Information and Communication Technology, ICT in
Healthcare. According to Hoogervorst (2005), Healthcare provides are human.
People are not infallible and unfortunately, errors do happen occasionally. Today's
technology gives us good solutions to support care provides and prevent a good deal
of those unwanted errors.
An outstanding example of an area where ICT can play an important part is
the exchange of medical data between care providers. It is so much easier to
administer the right (amount of) care if all caregivers have the correct and most
recent data at their disposal.
The ICT in healthcare today provide the electronic identify system as the
alternative to managing the patient data. The management can be security and
systematic. It is because the identity is authenticating by the unique code that give to
the each patient. Also, can prevent the misidentification of the patient from the
treatment.
According to Feeney (2005), ICT system is needed to the future strategic
system of health service. Modem ICT infrastructures is to effectively connect all
those the producer and archive of healthcare knowledge to all those who require the
proper application of this knowledge on a daily basis, for example, patients, clinical
professionals, healthcare managers, administrators and policy makers.
There are two (2) strategies that will ensure the consideration of ICT systems
that will change the way of health services are "strategic systems" that is rather than
ones that merely support current operations "support systems".
Undoubtedly healthcare institutions must strive together to further the
interactive sharing of healthcare knowledge and information through newer and
faster ways, bind the "transformational" potential of ICT can significantly enable this
chailenge. ICT can be the best way of achieving our health service mission of
excellence in patient care, health education and research in our knowledge-based
environment of now and the future.
Refer to Butler (2002), explain that in the pharmacy management the
important thing is the maintenance of quality and the subsequent implications for
patient care. Furthermore, according to this article, the clinical and corporate
government will not exist without being capable of validating their quality agenda,
which sees the safe and effective transportation and storage of vaccines and
biological, will not be exempt from this analysis.
Because of that, PMS provide the selection of medicine to the pharmacist to
indicate the quality of the pharmacy management. Then, the alert process is the
systematic system that gives many advantages to pharmacy, that is, to prepare the
stock medicine and the priority to treat the disease that more frequently occur.
Based on explanations above, the important point that they want to highlight
are the technology in ICT can provide the solution to the problem and help to give
the systematic process in the healthcare program. This is, use the system that can
identify the patient and caregivers unique identification to as the security of them to
communicate.
The importance of ICT that can help to manage the current operational to be
more effective. Furthermore, there are methods that can be implementing by using
ICT, strategic system. Strategic system means that modem ICT infrastructure can
handle the producing and achieving of healthcare knowledge to the person that
required, which are, patients, clinical professionals, healthcare managers,
administrators and policy makers.
2.2.2 Existing System
2.2.2.1 Pharmacy System v2.0
Pharmacy System v2.0 (PSv2.0) comes standard with a very long list of
included features, however in order to help their clients make the business more
successful the system offer many additional services like website search engines
submission and promotion, and marketing services.
Figure 2.1: Website portal of Pharmacy System v2.0
Figure 2.1 shows the website portal of the existing system that provide the e-
commerce website and system. Pharmacy System v2.0 has services, website search
engines submission and promotion, and marketing services Pharmacy System v2.0
has eleven (11) modules. The modules are product management, orders and
accountancy, automatic prescription generation, back office user management, credit
cards functionality, medical questionnaire, website management, statistic, history and
security, affiliates functionality, and control and notification.
The descriptions of the modules are explained in two (2) paragraphs. First,
product management. This module perform to bulk product categories insert
functionality or multiple ways to manage and upload product images. It also define
product and marketing categories, assign one product to more than one category, set
a marketing, prescription or handling fee in percentage for every product and many
other features extremely suitable in the case of online pharmacies.
Second, orders and accountancy, which is, payment and orders management.
This module the integrated back office you could access securely information for the
orders and see statistics and generate accountancy information in real time. The back
provides also functionality to monitor and rejecttaccept the user payments and
to send email notifications.
Third, automatic prescription generation, which is, generate to prescription
for every order at any time in PDF file format (the prescription may include the
information for the order, the company's information and also the doctor's
information and sign).
Forth, back office user management, is process to define different user groups
v2.0 and users for the back office (for example doctors, pharmacies, payment
approval staff etc) and assign them different permissions to the resources of the back
office. The back office provides also full statistics and history information for the
users. Fifth, credit cards hctionality is the module to Pharmacy System v2.0
disposes of a rich credit card functionality including credit card numbers validation
and also you may deny the access for example for some credit card numbers and
banks of your choice.
Sixth, medical questionnaire that is to setup questions that the user will be
asked before he purchases an item from the pharmacy shop. These questions (for
example do you have a high blood pressure) are usually managed by the members of
the doctors back office group. Customer could setup also a group of obligatory
questions which will be always shown to the buyers (for example his age, weight and
height).
Seventh, website management, the module to Pharmacy System v2.0
provides an integrated WYSIWYG editor which helps v2.0 you add new pages to the
site with ease as well as manage the site structure and edit the content of the pages
with an integrated WYSIWYG editor. Eight, statistic, which is, statistics that can be
display at any time for the site visits1 statistics for the orders and the turnover, the
users and many others. It uses the various charts and graphics are also displayed on
the statistics pages.
Ninth, history and security, which is, for this module the developer always
strive to integrate the latest security algorithms and features in order to protect the
confidential data and guarantee the secure running of the system. With Pharmacy
System v2.0 customers have not only a well-secured web based e-commerce system
but you dispose also of some additional security tools and features like for example
the algorithms for the credit card numbers validation.
Tenth, affiliates functionality the module to allow the affiliate partners to
register, generate links to the product items and put them on their sites and monitor
their earning reports and statistics. From the back office the administrator of the
system could monitor the affiliate activity and control the payments to the affiliates.
Lastly, the eleventh module, function to control and notification the web shop
and the entire pharmacy and the orders processing. The system allows you also to set
email notifications sent to the administrators andlor the buyers when for example an
order is placed on the website or a buyer's payment is rejected by the payment
approve service and many others.
The nine (9) modules include in PMS are describe in subtopic in CHAPTER
I, 1.3 Scope, a) System Functionality of project. The main different between
Pharmacy System v2.0 and Pharmacy Management System- Medicine Selector for
Minor Illness and Stock Alert System, PMS-MSELMILLSAS is process of the
commerce in Pharmacy System v2.0 and process of the management in PMS.
Even, these two (2) systems are to pharmacy but the types of application
make it different. However, PMS has the advantage in the system operation, which
is, it can give pharmacy systematic and expert management in the selecting medicine
and stock alert system, beside the Pharmacy System v2.0 that only base on the
benefit of their business not the performance of the pharmacy.
2.2.2.2 Pharmaserv Pharmacy Management System
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vour front-end busines
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