People & management

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

Raquel Carneiro People & Management Officer

Arezzo&Co’s Investor Day People & Management

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

2

Permeates and guides our business, guidelines,

goals and challenges

Strategy

Competencies

Culture

People & Management Practices

Expressed in our Principles, Values and

in our Code of Ethics

Culture Arezzo&Co’s Way to Be

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

3

Strong dissemination and monitoring of collective goals

Individual goals aligned to the business strategy

High opt-in to the Partners Program

Practice of Meritocracy

People & Management Practices

Culture Strengthen results-oriented culture

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

4

Training and Development

Main activities:

Attraction

Apprentices

Interns

Trainees

Stylists

Development

Management Training

Security Training

Leadership Training

Developing Talents Program - Retail and Corporate

People Cycle

360º assessment for the directors

Coaching

Stylist Training

Shoemaker's School – Shape Project

Training and Development Promoting people’s development

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

LEADERSHIP

The right way

With the team

Achieving goals

Leadership strengthening

Training and Development Promoting people’s development

5

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

Strengthening the Retail culture

Continuous training for staff from mono-brand stores

Fashion and Trends

Sales Technique

Sales Convention

Operation Manual of new stores

Product Training

Developing Talents Program

Managerial development

Intense Integration of New Franchisees

Living Retail

Strong retail training

Managerial development

Training and Development Seek excellence in retail

6

R:152

G:216

B:218

R:80

G:179

B:207

R:216

G:181

B:163

R:177

G:181

B:121

R:119

G:119

B:119

R:217

G:217

B:217

R:160

G:160

B:160

R:208

G:240

B:232

Continuous reinforcement of the principles

1 What cannot be transparent should not be done.

2 Always be true, so that at some point you are not untrue to your

job. Always be authentic.

3 Negotiate you goals and responsibilities clearly, and consider that

compliance is a prerequisite of for its continuity.

4 Do not only discover problems. Blaming others never solves

anything. Take a chance, propose solutions. When in doubt, act!

5 Formalize everything, even if informally.

6 Always be flexible. Be continuously willing and prepared to

change.

7 The achieved goals are, at least, the basis for the next goal.

8 United we stand! Divergences are constructive, conflicts are

destructive.

9 Humility with positioning: the raw material of our success.

10 Enjoy it. Like it. Get involved. And always be happy!!!!

Principles

Disclosure in internal channels: Mural,

Portal, E-mail, Ethics Channel

Meeting with the principles: Road show

in all units

Constant improvement of Organization Climate

Arezzo&Co’s Principles Develop a governance management model

7