Paper412 Presentation

Implementing E-Governance Using OECD Model (Modified) And Gartner Model (Modified) Upon

Agriculture of Bangladesh

Presented By

Saugata Bose

Objectives

Blue-print of implementing e-governance in Bangladesh

AGRICULTURE

MODIFIED OECD & GARTNER MODEL

E-GOVERNANCE

IMPLEMENTATION OF E-GOVERNANCE

E-GOVERNANCE

What is E-Governance E-Governance is the application of Information

and Communication Technology (ICT) for delivering Government Services, exchange of information, communication transactions, integration various stand-alone systems and services between Government and Citizens (G2C), Government and Business (G2B) as well as back office processes and interactions within the entire Government frame work.

What e-Governance is Not?

It is not about changing government processes and inter-agency or inter-personal relationships

It is not limited to computerization of government offices

It is not just about being able to type documents using computers

It does not put government security and confidentiality at risk

e-governance IN ACTION

Case Study1The pilot e-governance solution project undertaken by the Madhya Pradesh government in India using SCO Mobile Server enables electronic provisioning of services and access to government information using a cell phone over the cell carrier network.

e-governance IN ACTION

Case Study2Jagriti e-Sewa is a social enterprise that has pioneered the concept of development of ‘Rural Models of IT’.

e-governance IN ACTIONThe services available at Jagriti e-Sewa: Punjabi e-mails: sending and receipts Booking of travel seats: Rail reservation,

Buses to Delhi Airport Life Insurance policies Vehicle financing Money transfer Precision Agriculture: Input/produce linkages,

contract, organic farming, soil testing, fertilizer dose guidance

MODIFIED OECD & GARTNER MODEL

Gartner Model

A Theoretical Approach 3 Phases

InformationInteractionTransformation

Phase1: Information

Provided information which is publicly accessible in web.Wishes To

Disseminate

May Make Available Is Required To

Supply

Press notices

Advices

Geographical data

Demographic data

Economic data Information collected

Generated routinely

Value added services

Fertilizer information

Environmental

indicators

Personal data

BUT

What kind of

INFORMATION would be accessible for farmers?

i.e. Solution of various diseases of crops,

Which crop is suitable at time… …

i.e. Since when the collection of crops will conduct by government, … …i.e. Responsible Dealer information, Amount of fertilizer

available to him

i.e. Forecasting Weather

Phase2: Interaction

Public can interact with Government The use of electronic communications

tools speed up the internal government processes.

What should I do to recover

my harvest?

We are here to support

you.

Bangla SMS/

E-Mail

Counter/Respective Service Room Farmers

BUT

How could

INTERACTION would be happen?

Phase3: Transformation

One single point of contact for all services is the ultimate goal.

BUT

What destination

TRANSFORMATOIN will lead to?

Personalized Website

Farmers will access through personal

account and will get all services

Isn’t account already

created??????

PHONE NUMBER!!!!!!

!

Guidelines-Govt. Will Follow

Funding Strategy Policy on Front Ends Policy on Back Ends Planning

Human Resources Strategy

Proposed by

Thomas Riley and William Sheridan

Funding Strategy Public-Private Partnership (PPP) The concept of Public Private Partnership

(PPP) essentially arises out of considerations like, the imperative to provide infrastructure of high quality, shortage of public funds and above all, the profit motive driving high efficiencies and quality in the privately managed areas.

It’s otherwise called concession contracts, Joint Ventures, private finance initiative (PFI), partial privatization through partnering with strategic investor etc.

Policy on Front Ends Cell Phones SCO Mobile Server Linux OS

SCO Mobile Server, Linux OS

SO

The Ultimate

Infrastructure… …

Respective Service Room Subscribers

•2 million new users each month

•16 million subscribers

•Telecenters are around 100 villages

•500 are scheduled to be opened

Policy on Back Ends Defining the role of various stake holders

o Role of Governmento Role of Private Sectoro Role of NGO’so Role of Academia

The Right to Information entrusted to citizens and mechanism to support it

Policy for protection of Privacy of Citizens Safeguards Universal Access

Planning

Refers how to engage citizen with government successfully

guideline will lead us to the way to engage people with government

Organization for Economic Cooperation and Development

OECD Model

OECD Guidelines

GUIDING PRINCIPLES FOR SUCCESSFUL ONLINE ENGAGEMENT

Guideline Details

(1) start planning early duration, participants, preparatory info, format of acceptable inputs,… …

(2) demonstrate commitment

agree to publish information, explain utilization intentions

(3) guarantee personal data protection

assure and insure data security, data privacy,

(4) tailor your approach to fit your target group

select suitable participants, provide additional support when appropriate (disability, etc.)

OECD Guidelines (cont.)

Guideline Details

(5) integrate online engagement with traditional methods

public roundtables, dedicated web sites to provide multiple channels

(6) ensure online engagement using the telecom structure already built upon

use such complementary methods as public roundtables, focus groups, integrate private sectors

(7) test and adapt your tools

before launching ensure tools (software, questionnaires, etc.) actually work, and modify based on user suggestions

OECD Guidelines (cont.)Guideline Details

(8) promote your online engagement

use press conferences, advertising, links to websites, e-mails,

(9) analyze the results commit the wherewithal

(10) provide feedback publish results of the online engagement as soon as possible, spell out next steps,

(11) evaluate the engagement process and its impacts

do a "lessons learned" after the engagement process to assess

IMPLEMENTATION OF E-GOVERNANCE

IMPLEMENTATION STEPS Create Bangla portal Create Bangla database for access

data very frequently. Ensure voice SMS service for problem

solution. Communication between farmers and

back end should be very efficient that farmers can access data very easily by cell phone.

THANK YOU