Our Mission - Midland Care · 2017-10-10 · Everyone wants the same things as they age: to be treated with respect and to be empowered to make their own decisions. That’s exactly

Our Mission:Meeting individual needs through

innovative healthcare solutions

Our Vision:Touching more lives with excellence

in care and service

2016 Board of DirectorsMike Dunnaway, Chair • Keith Warta, Vice Chair • William Eliason, Treasurer • Laura Norwood, Secretary

Daniel Foltz, Past Chair • Zachary Ahrens • Marcia Durkes • John Fager • Vern Jarboe • Dan Lill • Donna Mathena-Menke Mark Mayworm • Tom Palace • Veronica (Ronnie) Padilla • Kent Palmberg, MD • Carl Ricketts

2016 Executive TeamKarren Weichert, President/CEO • David Wensel, DO, Medical Director • Chad Wilkins, Finance/CFO

Harmony Hines, RN, BSN, Compliance • Marsha Kent, RN, BSN, MSA, Clinical Services • Heidi Pickerell, Senior ServicesSam Allred, Business Development • Brenden Long, Human Resources • Jeannie Herrin, Philanthropy

Midland Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-726-7450 (TTY: 1-866-735-2957).

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Everyone wants the same things as they age: to be treated with respect and to be empowered to make their own decisions. That’s exactly what we want, too.

For nearly 40 years, Midland Care has stepped up to fill gaps in our community’s resources for frail elders and their loved ones.

This year, Midland Care stepped forward to commit to new facilities, new partners and new service areas. As we grow, we focus on five pillars to guide our goals and evaluate our efforts:

y Placing quality first. y Recognizing people are our most valuable asset. y Providing accountability and excellence in care and

service. y Seeking growth in response to changing needs. y Ensuring financial strength and stewardship.

This Impact Report details our progress in 2016 in each of these areas, thanks to your support. Your gifts are providing comprehensive health care services to our community’s most vulnerable people. Together, we ensure our those we serve are treated with the respect they deserve.

Karren WeichertPresident/CEO

Your gifts are providing comprehensive health care services to our community’s most vulnerable people.

MIDLAND CARE 2016 IMPACT REPORT 1

Mike DunnawayChairman, Board of Directors


Clinical ServicesWe serve the most frail, the most vulnerable, the most in need of our expertise, with medical services that are so much more than medicine.

Their children say Bob and Twila Stapel had the perfect love story.

“She was a year ahead of me in high school,” remembers Bob, “and I can always remember that smile when she looked over at me.”

The couple married in 1952, and raised three children together. Bob served in Korea and later worked at Dupont for 34 years. Twila worked as a social worker at multiple local organizations, retiring from Let’s Help.

They watched their children grow and later enjoyed three grandchildren, and one great granddaughter.

In 2014, the family received devastating news: Twila had stage four pancreatic cancer. Her cancer has spread to other organs. There was no possibility of a cure.

“I didn’t know how much time we had, but we knew we were going to contact Midland right off,” said Rita, Bob and Twila’s daughter.

Midland Care staff came the next day. Twila’s team included nurse Dani Starkey and Home Health Aide Shawnessy Swopes. Over time, a special relationship developed between the family and the staff coming to the home to care for Twila.

“I can always remember them back in the bedroom talking, there would be one of them laughing most of the time,” said Bob.

“They meant a whole bunch to my mother, she absolutely loved them. They definitely felt like family to us and they still do” added Rita.

Twila died peacefully on July 10. She was 84.


Hospice: 989 patients served

Providing care at end of life is about much more than treating an illness. Hospice care is about treating all dimensions of suffering: physical, emotional and spiritual. It’s also about treating whole families, ensuring that a patient’s support system has the resources they need to surround their loved one in comfort and compassion.

Part of what makes hospice so helpful for families is the interdisciplinary approach to care. Each patient and their families are served by a team of highly-qualified professionals that includes doctors, nurses, home health aides, chaplains and social workers. Volunteers also pitch in, offering companionship, help with errands or breaks for caregivers. Patients and their loved ones often develop close relationships with their team members, who use their personal knowledge of the patients to direct their care.

Home Health: 262 patients served

Some medical providers still do house calls. Midland Care Home Health allows patients to stay in their own homes as they recover from hospitalizations or heal from surgeries. Our specially-trained home health teams include nurses (RNs and LPNs), physical and occupational therapists, certified home health aides (HHAs) and social workers who work with patients’ current doctors to offer the best possible care.

Palliative Care: 627 patients served

Palliative Care helps fill the gaps left in traditional medicine by offering holistic treatment of symptoms for some of the most vulnerable people in our community. A typical palliative care patient has multiple health conditions and lives everyday with difficult symptoms. Many have limited social and financial resources. A new clinic and partnerships with local health care providers have allowed this program to reach new patients in 2016.

Thrive at Home: 125 patients served

Midland Care Thrive at Home provides assistance to anyone who could use an extra hand to live at home safely. The program gives clients and their loved ones peace of mind by offering services like light housekeeping, meal preparation and medication reminders. This support allows our elders to remain in their own homes as vital parts of our community.

Choices: 14 patients served

Those who have seen hospice first-hand know it makes a difference. Yet, one barrier to receiving hospice care has been that patients must forgo curative care in order to qualify for Medicare hospice benefits. The Medicare Care Choices Model (MCCM) is a project that allows patients with certain conditions to receive hospice-like services alongside curative care. In 2015, Midland Care was selected as one of only 144 hospice providers in the United States to offer MCCM.

Senior ServicesWe care for people where they are, helping them age in their own communities, neighborhoods and families, safely and with dignity.


Number of PACE Participants Served Annu-ally

A Growing Need for Care

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

27

68

96

110

133

147

192

208

232

258

Chester Williams has led a fascinating life. Born in Nicodemus, Kansas where he traces his roots back generations, he served in the Navy, lived in California and Kansas, and helped raised six children. He has a Master’s Degree and taught for many years at El Centro in Topeka.

Chester first worked with Midland Care when Hospice Services took care of his wife in her final months. Impressed with the kindness he experienced from staff, he joined the Midland Care Program of All-Inclusive Care for the Elderly (PACE) in June of 2016, and quickly became a vital member of the PACE Center community.

“I’ve always found nice people,” he explains, “but there was something about you all here. I just fell in love with PACE.”

Chester comes to the PACE Center five days a week, where he can usually be found at the piano, entertaining staff and participants alike with a song. He also participates in aquatic exercise classes and gets regular health care. At the Midland Care PACE clinic, participants access their primary care physician, nurses, physical, occupational, speech and nutritional therapy services and social activities at one convenient location with transportation provided if necessary. In-home services may also be provided as needed.

Chester has seen benefits from his participation in PACE over the course of a year, but the program also benefits from Chester’s friendly greetings and warm hugs.

“He loves everybody,” shared Angela Anderson, Midland Care PACE LPN, “everybody’s his friend.”

PACE: 258 patients served

Midland Care’s Program of All-Inclusive Care for the Elderly (PACE) continues to grow, reaching new areas and families in need of support. The program served 258 people in 2016.

A new PACE Center opened in downtown Kansas City, Kansas in 2016, and was warmly welcomed by the community.

PACE is a national program that provides community-based care and services to people who would otherwise need a nursing home level of care. The program is designed to keep people living safely in their own homes and communities.

Participating in PACE simplifies access to health care and prevents fragmented health care that can be unsafe. An interdisciplinary team that includes doctors, nurses, physical therapists, social workers, case managers, in-home caregivers and drivers works with patients to coordinate care. The PACE team gets to know each participant and works with that person to make decisions.

The model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in the community whenever possible.


Residential Care: 122 residents served

When our elders need the support of a full community, Midland Care offers skilled nursing and home plus care for residents at all levels of care. Midland Care at Linnwood Park in Valley Falls is among the area’s highest-rated communities for seniors.

When families look for a safe, home-like environment, our dedicated, experienced staff is ready to welcome their loved ones home.

Adult Day Health: 67 participants served

Midland Care Adult Day Health provides a safe, enriching environment for adults who are unable to be alone during the day. Midland Care Adult Day Centers are warm, welcoming places to spend time. Participants gather to socialize with friends over cups of coffee and nutritious meals. People who enjoy art, music, gardening or games join in stress-free activities to stimulate their interests. Exercise classes and educational activities help keep people physically and mentally active. Highly-trained, caring, on-site medical staff offer a range of services to meet individual needs.


Community ProgramsOur work for nearly 40 years has been to ask: “where are we needed?” And answer the call.

Edward Townsend tells everyone his life is blessed. Born and raised in Topeka, he describes a happy marriage to his wife, Michelle, of 32 years, and time spent with three children and four granddaughters. He retired from work in 2007 after a long career in customer service.

His family and his faith, he says, have provided him the love and support he needed to recover from multiple surgeries. He understands how challenging the path to healing can be. During a particularly difficult time, a physician told him to call Midland Care, where he received support from the Palliative Care team.

“All were so good to me,” he explains, “I can’t tell you just how good.”

Following his recovery, Edward wanted to give back.

“One of the ills of our society is that we have too many takers and not enough givers,” he said. “Many who are in the position to give don’t and I didn’t want to fall into that category.”

He found himself drawn to working with the elderly from his experiences caring for his parents alongside Michelle in the years before their deaths. He started our volunteering at Meals on Wheels, then came to Midland Care.

Every Thursday, Edward runs the hospitality cart at The House at Midland Care, inpatient hospice house. He delivers candy, reading material and other comfort items to patients and their loved ones. He is well known at The House for his warm smile and ability to make anyone laugh. He tells patients he feels like Willy Wonka.

Edward was one of 174 active Midland Care volunteers in 2016, giving back, bringing smiles to people in need of hope, comfort and support.


Volunteer Services: 16,854 hours donated

Midland Care has roots stretching back to 1978, when a group of volunteers concerned with quality of life for the dying formed Hospice of Topeka. Then and now, volunteers are at the heart of Midland Care.

Volunteers serve in patient care, sitting at bedside and providing companionship for hospice patients. They also provide administrative and fundraising support, helping create more resources for patient care.

In 2016, Midland Care benefited from the work of 174 active volunteers, who donated 16,854 hours of service. The value of volunteer hours is estimated at $373,150.44.

Center for Hope and Healing: 1,859 people served

The Midland Care Center for Hope and Healing provides services to adults, teens and children who have experienced the death of a loved one.

A wide range of support, from individual counseling to hosting shared meals between grieving families, is available for people of all ages. The number of adults and children served in these programs nearly doubled in 2016.

New partnerships in 2016 with service providers and area schools have allowed the program to grow into a resource for community organizations. Midland Care hosted 40 children and teens at Hearts of Hope and Teen Retreat (camps for grieving youth) and provided community-based grief support groups for 55 youth in eight local schools.

One parent whose child attended Family Evenings explained, “She can talk about things that she won’t talk to me about, she has something to look forward to because there are other kids there that can relate to her. It gives her hope and confidence knowing that she is not alone. “

The value of 2016 volunteer hours is estimated at $373,150.44.


Sources of Financial Support

Medicare 57.0%

Medicaid 29.0%

Private Pay 7.0%

Insurance 3.0%

Other 3.0%

Revenue by SourceTotal $24,899,373

Clinical Services

Senior Services

Revenue by Program AreaTotal $24,899,373

Direct Salaries 39.0%

Patient-Related 32.0%

Indirect Salaries 16.0%

Administrative 8.0%

Facility 4.0%

Depreciation 2.0%

ExpensesTotal $24,638,819


Midland Care operating funds come from a combination of program revenue, donations, grants and other sources. Midland Care operational net revenue was $24,899,373 in 2016 and operating expenses totaled $24,638,816, for a net gain of $260,557. Assets totaled $13,066,881 in 2016 and liabilities totaled $7,700,170, for net assets of $5,366,711. In 2016, we provided $158,983 in charity care and $1,182,479 in unreimbursed services.

Major Fundraisers

Celebration WalkA Topeka tradition for over 20 years, Midland Care’s Celebration Walk serves as a community memorial service and valuable source of financial support.

y 1,100+ people attended y $94,508 raised y 29 corporate sponsors y 538 Individual Donors and 125 Walk Champions

FindablesMidland Care Findables is a unique resale shop that benefits Midland Care programs. Staffed primarily by volunteers, the store sells donated clothing, housewares and antiques.

y $180,999 raised y 1,656 community donations y 40 volunteers worked in the store

Memory TreeOur Memory Tree memorial services provide space for families to grieve during the holiday season. IMPACT sales of ornaments featuring original artwork support charity care.

y $22,803 raised

Heroes for Hospice 5KKansans Jeff Whelan and Karli Ritter both saw loved ones served by hospice. They were inspired to organize an annual 5K run/walk to benefit Kansas City and Topeka hospice charities.

y $13,000 raised

Mac’s Golf TournamentServed by Midland Care in 1990, friends of Mike “Mac” McDonnell still gather every year to honor his memory and raise funds for Midland Care children’s bereavement services.

y $13,273 raised

Donations 50.0%

Fundraising 23.0%

Findables Resale Store 19.0%

Grants & Interest 8.0%

ContributionsTotal $972,971

Fundraisers to Benefit Midland Care

200 SW Frazier Circle, Topeka, KS 66606 • 785-232-2044 • 1-800-491-3691

1112 SW 6th Avenue, Topeka, KS 66606 • 785-232-2044

319 Perry Street, Lawrence, KS 66044 • 785-842-3627

635 S Main Street, Ottawa, KS 66067 • 785-242-0002

1509 Linn Street, Valley Falls, KS 66088 • 785-945-3634

818 Ann Avenue, Kansas City, KS 66101 • 913-562-9951

Learn more about Midland Care

To learn more, or find out how to donate time or money, visit www.midlandcare.org

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Our Mission - Midland Care · 2017-10-10 · Everyone wants the same things as they age: to be treated with respect and to be empowered to make their own decisions. That’s exactly

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