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QualiPSo - Quality of FlOSS products and processes Etiel Petrinja Center for Applied Software Enginering Free University of Bolzano/Bozen, Italy
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OSS Project Quality & management

Nov 22, 2014

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QualiPSo is a four-year project, co-funded by the EU Commission, whose objective is to foster and promote the adoption of Open Source in Industries, SMES, and Public administrations by means of new software, methods, mortars and bricks. In particular, the objective will be achieved by means of different research activities, ranging from the legal issues to the definition of quality measurements mechanisms, all integrated into next generation Factories. These results will be then used within QualiPSo Competence Centre, widespread all over the world.
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Page 1: OSS Project Quality & management

QualiPSo - Quality of FlOSS products and processes

Etiel Petrinja

Center for Applied Software EngineringFree University of Bolzano/Bozen, Italy

Page 2: OSS Project Quality & management

Introducing the OpenSource Maturity Model 2

Motivation

Improve FlOSS quality and the perception of FlOSS quality by users

Improve the quality of FlOSS products Improving the quality of the FlOSS

development process Making FlOSS more appealing to

(software) industry Increasing the number of contributors to

FlOSS projects

Page 3: OSS Project Quality & management

Introducing the OpenSource Maturity Model 3

Aims

Provide: customizable quality models (based on

functional and nonfunctional factors) tools to assess the trustworthiness of

FlOSS (static and dynamic measures) fill the gap between theory (soundness)

and practice (practicality) understand the reasons and motivations

that lead software companies to adopt or reject FlOSS, and software developers to develop FlOSS

Page 4: OSS Project Quality & management

Introducing the OpenSource Maturity Model 4

Framework of our research

Part of the QualiPSo project; a four years, EU funded project with 18 partners from Europe, China and Brazil

Separate approaches to assess: the quality of the FlOSS product and (A5) the quality of the FlOSS development

process (A6)

Page 5: OSS Project Quality & management

Introducing the OpenSource Maturity Model 5

Assessment of FlOSS products

Work done inside Activity 5 of the QualiPSo project

Page 6: OSS Project Quality & management

Introducing the OpenSource Maturity Model 6

Research sources

Interviewed 48 “users” in addition to the initial set of 103 (developers, integrators, system administrators, product managers, clearing house members, end users, etc.)

We asked the interviewees to rank the factors they use when they select FlOSS

We analyzed the interviews in a statistically sound way to find the most important factors

Page 7: OSS Project Quality & management

Introducing the OpenSource Maturity Model 7

Objectives of activity 5 (product quality)

Objectives: find out what kind of information is out

there to help “users” choose find out what kind of information is

missing check if there is a gap between “demand”

and “supply”

Page 8: OSS Project Quality & management

Introducing the OpenSource Maturity Model 8

Product related factors (Product quality)

Page 9: OSS Project Quality & management

Introducing the OpenSource Maturity Model 9

Measurement tool for product quality (1/2)

MACXIM measure Java code, UML models development language: Java stores measurement representations in

XML Database (eXist) web GUI

Page 10: OSS Project Quality & management

Introducing the OpenSource Maturity Model 10

Measurement tool for product quality (2/2)

Page 11: OSS Project Quality & management

Introducing the OpenSource Maturity Model 11

Assessment of FlOSS development process

Work done inside Activity 6 of the QualiPSo project

Page 12: OSS Project Quality & management

Introducing the OpenSource Maturity Model 12

Approaches to increase the quality of FlOSS

Identification of best practices of the software development process

Proposal of standard approaches to be used

Measurement of the quality of FlOSS Standard measurement of the quality of

software The de facto standard for assessing the

process – The Capability Maturity Model (CMM-I)

Page 13: OSS Project Quality & management

Introducing the OpenSource Maturity Model 13

Similar initiatives in the FlOSS area

Assessment models focused mainly in the “final product”

Available models still lack thorough testing on a large set of products

The available models: Open Maturity Model by Cap Gemini Open Maturity Model by Navica Qualification and Selection of Open Source

Software Open Business Readiness Rating

Page 14: OSS Project Quality & management

Introducing the OpenSource Maturity Model 14

Identification of Trustworthy elements - TWE

The key result of interviews and surveys done on FlOSS users, integrators and developers was the identification of trustworthy elements (TWEs)

We were interested in which aspects of the FlOSS development process increase subjects confidence in the quality of the FlOSS development process

TWEs coincided often with key processes identified during the literature research

Page 15: OSS Project Quality & management

Introducing the OpenSource Maturity Model 15

Table: Trustworthy elements related to the FlOSS development process

Answer Vote

Maintainability 7,6

Quality of the documentation 7,0

Following the test plan 6,9

(Open) standards used 6,8

Communication channels available 6,3

Quality of the test plan 6,3

Popularity of the product (number of users) 6,2

Number of commits (developers) 6,0

Use of tools, CVS, Bug tracking 6,0

Sponsoring companies and industry 5,9

People on the project 5,9

The license used, possible patents free 4,8

Number of bug reports 4,2

Road map respected 4,2

The development process followed 4,2

Independent institution that checks the development process 4,1

Page 16: OSS Project Quality & management

Introducing the OpenSource Maturity Model 16

Leading ideas for defining the QualiPSo OpenSource Maturity Model (OMM)

The model should be designed having incremental steps (three levels)

It should allow a basic entrance level and two improved levels.

It should be aligned with CMMI in order to facilitate its adoption by software companies (FlOSS integrators)

It should be easy to use in order to be acceptable for FlOSS communities and users

It should be based on key TWEs identified

Page 17: OSS Project Quality & management

Introducing the OpenSource Maturity Model 17

The OMM Structure

Page 18: OSS Project Quality & management

Introducing the OpenSource Maturity Model 18

Use of OMM

The OMM model can be first used as a list of activities that FlOSS projects should follow for improving its quality

A second use case is based on the assessment approach supporting the measurement of fulfilling specific activities

Who can use OMM: FlOSS developers (communities), FlOSS integrators, and FlOSS product users

Page 19: OSS Project Quality & management

Introducing the OpenSource Maturity Model 19

OMM tool (1/2)

Page 20: OSS Project Quality & management

Introducing the OpenSource Maturity Model 20

OMM tool (2/2)

Page 21: OSS Project Quality & management

Introducing the OpenSource Maturity Model 21

OMM tool – Spago4Q integration

Page 22: OSS Project Quality & management

Introducing the OpenSource Maturity Model 22

Conclusions and further work

Our goal was to make FlOSS more appealing to: users, FlOSS communities, industry

OMM is intended to rise the quality of the FlOSS development process

It is different from available FlOSS assessment models

We are now testing and refining the model (for product and process)

More information available at:www.qualipso.org

Page 23: OSS Project Quality & management

QualiPSo - Quality of FlOSS products and processes

Etiel Petrinja

Center for Applied Software EngineringFree University of Bolzano/Bozen, Italy

Page 24: OSS Project Quality & management

Introducing the OpenSource Maturity Model 2

Motivation

Improve FlOSS quality and the perception of FlOSS quality by users

Improve the quality of FlOSS products Improving the quality of the FlOSS

development process Making FlOSS more appealing to

(software) industry Increasing the number of contributors to

FlOSS projects

Page 25: OSS Project Quality & management

Introducing the OpenSource Maturity Model 3

Aims

Provide: customizable quality models (based on

functional and nonfunctional factors) tools to assess the trustworthiness of

FlOSS (static and dynamic measures) fill the gap between theory (soundness)

and practice (practicality) understand the reasons and motivations

that lead software companies to adopt or reject FlOSS, and software developers to develop FlOSS

Page 26: OSS Project Quality & management

Introducing the OpenSource Maturity Model 4

Framework of our research

Part of the QualiPSo project; a four years, EU funded project with 18 partners from Europe, China and Brazil

Separate approaches to assess: the quality of the FlOSS product and (A5) the quality of the FlOSS development

process (A6)

Page 27: OSS Project Quality & management

Introducing the OpenSource Maturity Model 5

Assessment of FlOSS products

Work done inside Activity 5 of the QualiPSo project

Page 28: OSS Project Quality & management

Introducing the OpenSource Maturity Model 6

Research sources

Interviewed 48 “users” in addition to the initial set of 103 (developers, integrators, system administrators, product managers, clearing house members, end users, etc.)

We asked the interviewees to rank the factors they use when they select FlOSS

We analyzed the interviews in a statistically sound way to find the most important factors

Page 29: OSS Project Quality & management

Introducing the OpenSource Maturity Model 7

Objectives of activity 5 (product quality)

Objectives: find out what kind of information is out

there to help “users” choose find out what kind of information is

missing check if there is a gap between “demand”

and “supply”

Page 30: OSS Project Quality & management

Introducing the OpenSource Maturity Model 8

Product related factors (Product quality)

Page 31: OSS Project Quality & management

Introducing the OpenSource Maturity Model 9

Measurement tool for product quality (1/2)

MACXIM measure Java code, UML models development language: Java stores measurement representations in

XML Database (eXist) web GUI

Page 32: OSS Project Quality & management

Introducing the OpenSource Maturity Model 10

Measurement tool for product quality (2/2)

Page 33: OSS Project Quality & management

Introducing the OpenSource Maturity Model 11

Assessment of FlOSS development process

Work done inside Activity 6 of the QualiPSo project

Page 34: OSS Project Quality & management

Introducing the OpenSource Maturity Model 12

Approaches to increase the quality of FlOSS

Identification of best practices of the software development process

Proposal of standard approaches to be used

Measurement of the quality of FlOSS Standard measurement of the quality of

software The de facto standard for assessing the

process – The Capability Maturity Model (CMM-I)

Page 35: OSS Project Quality & management

Introducing the OpenSource Maturity Model 13

Similar initiatives in the FlOSS area

Assessment models focused mainly in the “final product”

Available models still lack thorough testing on a large set of products

The available models: Open Maturity Model by Cap Gemini Open Maturity Model by Navica Qualification and Selection of Open Source

Software Open Business Readiness Rating

Page 36: OSS Project Quality & management

Introducing the OpenSource Maturity Model 14

Identification of Trustworthy elements - TWE

The key result of interviews and surveys done on FlOSS users, integrators and developers was the identification of trustworthy elements (TWEs)

We were interested in which aspects of the FlOSS development process increase subjects confidence in the quality of the FlOSS development process

TWEs coincided often with key processes identified during the literature research

Page 37: OSS Project Quality & management

Introducing the OpenSource Maturity Model 15

Table: Trustworthy elements related to the FlOSS development process

Click to add an outlineAnswer Vote

Maintainability 7,6

Quality of the documentation 7,0

Following the test plan 6,9

(Open) standards used 6,8

Communication channels available 6,3

Quality of the test plan 6,3

Popularity of the product (number of users) 6,2

Number of commits (developers) 6,0

Use of tools, CVS, Bug tracking 6,0

Sponsoring companies and industry 5,9

People on the project 5,9

The license used, possible patents free 4,8

Number of bug reports 4,2

Road map respected 4,2

The development process followed 4,2

Independent institution that checks the development process 4,1

Page 38: OSS Project Quality & management

Introducing the OpenSource Maturity Model 16

Leading ideas for defining the QualiPSo OpenSource Maturity Model (OMM)

The model should be designed having incremental steps (three levels)

It should allow a basic entrance level and two improved levels.

It should be aligned with CMMI in order to facilitate its adoption by software companies (FlOSS integrators)

It should be easy to use in order to be acceptable for FlOSS communities and users

It should be based on key TWEs identified

Page 39: OSS Project Quality & management

Introducing the OpenSource Maturity Model 17

The OMM Structure

Page 40: OSS Project Quality & management

Introducing the OpenSource Maturity Model 18

Use of OMM

The OMM model can be first used as a list of activities that FlOSS projects should follow for improving its quality

A second use case is based on the assessment approach supporting the measurement of fulfilling specific activities

Who can use OMM: FlOSS developers (communities), FlOSS integrators, and FlOSS product users

Page 41: OSS Project Quality & management

Introducing the OpenSource Maturity Model 19

OMM tool (1/2)

Page 42: OSS Project Quality & management

Introducing the OpenSource Maturity Model 20

OMM tool (2/2)

Page 43: OSS Project Quality & management

Introducing the OpenSource Maturity Model 21

OMM tool – Spago4Q integration

Page 44: OSS Project Quality & management

Introducing the OpenSource Maturity Model 22

Conclusions and further work

Our goal was to make FlOSS more appealing to: users, FlOSS communities, industry

OMM is intended to rise the quality of the FlOSS development process

It is different from available FlOSS assessment models

We are now testing and refining the model (for product and process)

More information available at:www.qualipso.org