Osler Town Hall November 2014

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NOVEMBER TOWN HALLNovember 18 , 2014

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Submit now online at

town.halls@williamoslerhs

.ca

QUESTIONS?

OUR VISIONPAT I E N T - I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S

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• Welcome

• Where We’re At

• Partnerships Update

• Clinical Priorities Plan: LOS update

• Redevelopment Update

• HR Update

• Questions & Suggestions

AGENDA

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OUR FIVE YEAR ROAD MAP: STRATEGIC PLAN

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2014-15: WHERE WE ARE AT

Record Volumes

105,000+ ED visits*

217,000+ outpatient visits*

109,000+ this summer!

Budget

On-track for 2014-15

Growth funding

Flat operational funding

New Joint Executive Team!

* As at end of Q2

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3 Key Strategies:

• Strategic partnerships

• Length of Stay

• Redevelopment program

• EGH

• Peel Memorial

• BCH

2014-15 STRATEGIC FOCUS

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PARTNERSHIPS UPDATE

Back-Office Integration

CW CCAC, Headwaters

Health Care and Osler

Health Links

Coordinated care/better

outcomes

Primary Care Planning

Table

Health Hubs

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THE CLINICAL PRIORITY FOCUS

Year 1

Year 2

Year 3

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HEALTH SYSTEM SHIFT

Increase Scheduled Outpatient Activity

Reduce Unscheduled/ Avoidable Emergency Visits & Inpatient Admissions

Osler’s Clinical Priorities Plan (CPP) initiates a shift in the

model of care within the health system to:

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ACCESS TO AMBULATORY CARE - UNIFIED APPROACH

Physicians and and Services

Directory

Ambulatory Care Review

E-Referral

Access to

Ambulatory

Care Services

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People

Process

Technology

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3.46

LOS – CURRENT INITIATIVES

People

• Improving access to key

services

• Specialized resources to

coordinate care

Technology

• Systems to achieve timely

discharge

Process

• QBPs, refined pathways and

order sets

• Post discharge follow up

planning and clinics

• ALC redesign

• Initiatives to promote

mobilization amongst elders

and prevent functional decline

• Reallocating inpatient beds to

areas of greatest need Previous target

Proposed target

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HIGHLIGHTS – CPP PRIORITIES

BCH Inpatient dialysis unit

NICHE Level 3

Creation of MSK program

Cataract QBP and transfer to EGH

Telemedicine program

SLEDD in ICU

Common Suicide Prevention

strategy collaboration with

community partners

Extended pharmacy hours, and

consolidation of CIVA at BCH

Nocturnal program

Access and Flow Leaders – 24

hours

Year 2 Priorities Achieved

Inpatient

Year 2 Priorities Achieved

Outpatient

Outpatient Capacity: Palliative

Outpatient Clinics, Post discharge

clinics, MSK clinic, etc.

Ambulatory Care Review

Paediatrics clinics extended to

EGH

In-STED mental health program

established to reduce ED visits

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REDEVELOPMENT – EGH STEP 1 & ASB

New Ancillary

Services Building

New

Etobicoke

General

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REDEVELOPMENT – EGH OTHER WORKS

• Hydro Lands Parking

• Nurse Call

• Telemetry (7th floor)

• WIFI upgrades/ VOIP (all floors)

• VOIP installs

• 4th Floor wash rooms

• Engineering Repairs

• Security Upgrades

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REDEVELOPMENT - PEEL MEMORIAL

• Final design development underway – 100% design

drawings December 2014

• Governance Structure and Committees

• Construction!

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REDEVELOPMENT - BCH

• Cardiac Procedures Unit –

renovation to pre- and post-

procedure holding/recovery– Construction start – September

2014

– Completion – Summer 2015

• Growth Funding

• Master Space Planning

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HR UPDATE

• Investing in Leadership Development

• Renewed HR Strategic Plan

• Employee Engagement Survey

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FOLLOW-UP…QUESTIONS ON YOUR MIND

• Can you give us an update on our Ebola Virus Disease

preparedness?

• Does the new back-office partnership with Headwaters

and CCAC mean that we are amalgamating?

• Will the new Chief Patient Experience Officer manage

the patient relations function for all three organizations?

Submit now online at

[email protected]

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David Kuni

MOSLER

Ken MayhewDr. Naveed

MohammadMatthew Anderson Dr. Asim Masood

Dr. Sanjeev Luthra

Todd Snider

John Marshman

Mike WaechterMichael Sousa

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Please fill out the evaluation form and

leave it on your chair or complete

survey monkey online!

THANK YOU!

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