Organisation Structure of Nkana Water and Sewerage Companyod.2margraf.com/.../08_NWSC_good_Organisation_Structure.pdf · Organisation Structure of Nkana Water and Sewerage Company

Organisation Structure of Nkana Water and Sewerage Company

Contact Details Utility: Nkana Water and Sewerage Company (NWSC)

Contact Person: Diana Makwaba (Ms), The Managing Director Address: Nkana Water and Sewerage Company

Head Office P O Box 21544 Kitwe

Telephone: + 260 212 222488 Fax: + 260 212 221095 E-Mail: [email protected]

NKANA WATER AND SEWERAGE COMPANY

Summary of Labour Establishment by Grade

Grade Establishment Proposed Actual Variance

1 1 1 0 2 4 4 0 3 2 3 1 4 11 15 4 5 22 24 2 6 39 41 2 7 41 43 2 8 64 72 8 9 81 81 0

10 87 98 11 Total 352 382 30

ORGANISATION: NWSC CHART No: 01

DEPARTMENT:Administration SECTION: All Departments DATE: AUG 2007

TOTAL

GRDE Prop Act Var

RECOMMENDED ORGANISATION CHART

Managing Director

(1x1)

Director -

Operations (1x1)

Director Commercial

Services (1x1)

10

Manager - Internal

Audit (1x1)

Director - Finance

(1x1)

Manager – Purchasing

& Supply (1x1)

4

4

1

Director - Human

Resources & Admin (1x1)

Company Secretary

(1x1)

Office Manager

(1x1) 1

1

2

Manager – Public

Relations (1x1)

4

5

11

5

4

1

1

1

1

0

0

0


DEPARTMENT : 0perations &Technical SECTION: Operations DATE: AUG 2007

TOTAL


Director Operations

(1x1)

Manager –Safety,

Health,Environ. And Quality Assurance

(1x1)

Manager

Operations

(1x1)

Manager - Geographic

Information Systems

(1x1)

Microbiologist

(1x1)

Quality Assurance

Officer (Main Lab)

(1x1)

Quality Assurance

Officer (Bulangililo)

(1x1)

Laboratory Technologist

Sewerage

(1x1)

Laboratory

Assistant

(1x1)

Laboratory

Assistant

(1x1) Cleaner

(1x1)

1

2

4 Manager -

Maintenance

(1x1)

2

13

2

4

5

6

7

10

Office Manager

(1x1)

1

2

6

3

1

14

0

0

2

-1

-1

1

GRDE Prop Act Var

4 Safety Officer (!x1)

3 0 1 1

ORGANISATION: NWSC CHART No: 03(a)

DEPARTMENT: Operations SECTION: Production DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Operations Manager

(1x1)

Supt BWTP,MWTP

Kwacha DC & Other DCs

(1x1)

1

64

Engineer

Production (1x1)

Shift Supervisor

(1x7)

3

13

Engineer Sewerage

(1x1)

6

Supt KWTP,17th DC

& Other DCs

(1x1)

General Worker

(1x3)

Shift Supervisor

(1x6)

Plant Operator

(1x11)

General Worker

(1x3)

Supt Kalulushi &

Chambishi

(1x1)

Plant Operator

(1x4) 41

4

5

6

7

8

10

Plant Operator (1x26)

1

65

3

11

0

50

0

1

0

-2

-6

9

ORGANISATION: NWSC CHART No: 03 (b)

DEPARTMENT: Operations SECTION: Sewerage/Sewage DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Operations Manager

(1x1)

1

35

Engineer

Production (1x1)

3

3

Engineer Sewerage

(1x1)

10

14

Supt Kalulushi

& Chambishi

(1x1)

Pond Attendant

(1x2)

Plant 0perator

(1x4)

Supt Sewage T/Plants-

KITWE

(1x1)

Shift Supervisor

(1x3)

Plant Operator

(1x8)

Supt Trunk Sewer

(1x1)

General Worker

(1x1)

Chocker

(1x4)

General Worker

(1x3)

Pond Attendant

(1x4)

Artisan Plumber

(1x2)

4

4

5

6

7

8

9

10

1

3

2

4

14

2

0

-9

0

-1

-6

0

-2

26

ORGANISATION: NWSC CHART No: 04 (a)

DEPARTMENT: Technical SECTION: Water Mains and Infrastructure DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Maintenance Manager

(1x1)

Supt Water

Mains (1x1)

2

17

Engineer Water

Mains and Infrastructure

Maintenance (1x1)

2

Artisan Plumber

(1x2)

General Worker

(1x4)

Planning Clerk

(1x2)

4

6

Engineer Electrical/

Instrumentation

(1x1)

Supervisor Water

Mains (1x1)

4

5

7

8

10

Bricklayer (1x1)

Carpenter (1x1)

6

Materials Coordinator (1x2)

3

Engineer Planning

Supt Planning (1x1)

2

14

2

5

2

3

0

0

1

-4

0

-3


DEPARTMENT: Technical SECTION: Transport Maintenance DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Maintenance Manager

(1x1)

13

Engineer Water

Mains and Infrastructure

maintenance (1x1)

1

3

Engineer Planning

(1x1)

Driver

(1x7)

1

7


Instrumentation

(1x1)

Auto Mech

Helper

(1x1)

4

5

6

8

9

10

Transport Foreman (1x1)

Auto Mech (1x2)

M/Operator (1x1)

18

0

3

1

12

5

-1

0

0

5

1 2 1

ORGANISATION: NWSC CHART No: 04 (c)

DEPARTMENT: Technical SECTION: Electrical DATE:AUG 2007

TOTAL

GRDE Prop Act Var


Maintenance Manager

(1x1)

23

Engineer Water

Mains and Infrastructure Maintenance (1x1)

5

12

Engineer Planning

(1x1)

Supt Elect

T/Plants(1x1)

6


Instrumentation(1x1)

Helper

(1x1)

Supt Elect

DCs(1x1)

Supt Instruments

(1x1)

Artisan Elect

(1x2)

Artisan Elect

(1x2)

Artisan Instruments

(1x1)

Helper

(1x1)

Helper

(1x1)

Helper

(1x1)

4

5

6

8

10

Supt Mech T/Plants

(1x1)

Artisan Fitter (1x3)

Artisan B/Maker (1x2)

Helper

(1x1)

12

2

8

2 Helper

(1x1)

Supt Mech DCs (1x1)

Artisan Fitter (1x1)

Artisan B/Maker (1x1)

-11

-3

-4

-4


DEPARTMENT: Human Resources and Administration Services SECTION: Human Resources & Security DATE:AUG 2007

TOTAL

GRDE Prop Act Var


Director Human Resources

& Administration Services

(1x1)

5

57

2

Chief Security

Officer

(1x1)

Office Manager

(1x1)

2

39

Manager - Human

Resources

(1x1)

Security Shift

Supervisor

(1x1)

Guard

(1x35)

Manager – Training

(1x1)

8

6

5

3/4

10

Human Resources officer- Industrial relations (!X1)

Human Resources Officer- Administration (1x1)

Officer Cleaner (1x4)

Receptionist (1x1)

2

Human resources Officer-Training and Development (1x1)

4

Payroll Officer (1x1)

2

46

2

5

19

10

-3

-11

0

3

-20

-6

9 8 Driver (1x5) 5 3

Office Manager (1x3)


DEPARTMENT: Administration SECTION: Public Relations DATE: AUG 2007

TOTAL

GRDE Prop Act Var


2

Public Relations Officer

(1x2)

Public Relations

Manager

(1x1)

2 6

4

2

2

0

0


DEPARTMENT: Finance SECTION: Finance DATE: AUG 2007

TOTAL

GRDE

Act Var


2

14

Assistant

Financial

Accountant

(1x1)

7

Cashier/Accts Asst

(1x2) 4

Management Accountant

(1x1)

Asst Financial

Acct Payables

(1x1)

Accts Asst

(1x1)

Director Finance

(1x1)

Asst Acct

Treasury

(1x1)

Asst Management

Acct Budgets

(1x1)

Accts Asst

(1x1)

Financial Accountant

(1x1)

Manager Finance

(1x1) 1

Manager – Information

Technology

(1x1)

Financial Analyst

(1x1)

Asst Mgt Acct

Fixed Assets &

C/Projects

1x1)

3/4

6

5

7

2

2

10

2

3

1

0

-5

-1

0

*NB: 2 No x N9 excess staff - Clerks

Prop

9 0 2 2

Office Manager (1x1)

-4


DEPARTMENT: FINANCE SECTION: Information Technology DATE: AUG 2007

TOTAL

GRDE Prop Act Var


2

3

IT Officer

Applications

(1x1)

0

Manager -

Information Technology

(1x1) 1

IT Officer

Support

(1x1)

4

5

7

2

4

1

1

0

1

1

0


DEPARTMENT: Administration SECTION: Purchasing and Supply DATE: AUG 2007

TOTAL

GRDE Prop Act Var


2

9

Procurement Officer

(1x1)

4

2

Procurement Asst

(1x1)

Manager Purchasing

& Supply

(1x1)

Stores Officer

(1x1)

Stores Clerk

Receipts

(1x1)

Stores Clerk

Issuing

(1x1)

Stores Clerk

Fuel/Data Input

(1x1)

Stores Clerk

Kalulushi/Chambishi

(1x1)

General Worker

(1x2)

1

4

6

7

8

10

2

9

6

0

1

0

0

2

-2

0

ORGANISATION: NWSC CHART No: 10 (a)

DEPARTMENT: Commercial SECTION: All DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Director Commercial

Services

(1x1)

Manager -

Commercial

Services

(1x1)

Manager – Billing

Services

(1x1)

2

8

4

2

Office Manager

(1x1) 1 6

Community Development

Officer (1x1)

Plumber

(1x2)

Customer Services

Asst

(1x2)

5 1

4 8

2

9

1

2

4

0

1

0

1

0


DEPARTMENT: Commercial SECTION: Commercial Services DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Manager Commercial

Services

(1x1)

Area Manager

Ndeke Zone

(1x1)

5

12

Customer

Services Officer

(1x2)

3

2

Area Manager

Kitwe Central

(1x1)

Area Manager

R/side Zone

(1x1)

Area Manager

Chimwemwe

(1x1)

Area Manager

Kalulushi & Chambishi

(1x1)

Customer

Services Officer

DDACC (1x1)

4

5

7

8

Inspector – Connections

/Disconnections

(1x1)

Plumber

(1x2)

Commercial Services

Officer (1x1) 6 2

5

2

0

2

9

0

-1

-2

0

-3

ORGANISATION: NWSC CHART No. 10C

DEPARTMENT: Commercial SECTION: Ndeke Zone DATE:AUG 2007

TOTAL

GRDE Prop Act Var


Area Manager

Ndeke Zone

(1x1)

Customer Services

Officer Debt Mgt

(1x1)

1

25

Plumber

Disconnection

(1x3)

4

11

6

Supt

Water/Sewerage

(1x1)

Supervisor

Water (1x1)

Plumber

Network

(1x2)

Cashier/Customer

Service Asst

(1x2)

Supervisor

Sewerage (1x1)

Plumber

(1x1)

Chocker

(1x3)

General Worker

(1x3)

General Worker

(1x3)

Customer Services

Officer

(1x1)

3

Marketing Asst

(1x3)

6

5

7

8

10

9

1

13

3

7

1

1

0

--12

-1

-4

-5

-2

ORGANISATION: NWSC CHART No: 10 (d)

DEPARTMENT: Commercial SECTION: Kitwe Central Zone DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Area Manager

Kitwe Central Zone

(1x1)

Customer Services

Officer Debt Mgt

(1x2)

1

28

Plumber

Disconnection

(1x3)

6

12

6

Supt

Water/Sewerage

(1x1)

Supervisor

Water (1x1)

Plumber

Network

(1x2)

Cashier/Customer

Service Asst

(1x3)

Supervisor

Sewerage (1x1)

Plumber

(1x1)

Chocker

(1x3)

General Worker

(1x3)

General Worker

(1x3)

Customer Services

Officer

(1x2)

3

Marketing Asst

(1x3)

6

8

7

10

9

5

1

9

4

3

0

1

0

--19

-2

-9

-6

-2

ORGANISATION: NWSC CHART No: 10 (e)

DEPARTMENT: Commercial SECTION: Riverside Zone DATE: AUG 2007

TOTAL

GRDE Prop Act Var


Area Manager

Riverside Zone

(1x1)

Customer Services

Officer Debt Mgt

(1x1)

1

Plumber

Disconnection

(1x3)

4

14

6

Supt

Water/Sewerage

(1x1)

Supervisor

Water Supply

(1x1)

Plumber

Network

(1x2)

Cashier/Customer

Service Asst

(1x3)

Supervisor

Sewerage (1x1)

Plumber

(1x1)

Chocker

(1x3)

General Worker

(1x3)

General Worker

(1x3)

Customer Services

Officer

(1x1)

3

Marketing Asst

(1x5)

5

6

7

8

9

10

1

11

3

4

0

3

0

-17

-1

-10

-6

0

28

ORGANISATION: NWSC CHART No: 10 (f)

DEPARTMENT: Commercial SECTION: Chimwemwe Zone DATE: AUG 2007

TOTAL


Area Manager

Chimwemwe Zone

(1x1)

Customer Services

Officer Debt Mgt

(1x1)

1

26

Plumber

Disconnection

(1x3)

4

12

6

Supt

Water/Sewerage

(1x1)

Supervisor

Water (1x1)

Plumber

Network

(1x2)

Cashier/Customer

Service Asst

(1x2)

Supervisor

Sewerage (1x1)

Plumber

(1x1)

Chocker

(1x3)

General Worker

(1x3)

General Worker

(1x3)

Customer Services

Officer

(1x1)

3

Marketing Asst

(1x4)

5

6

7

8

9

10

1

18

5

9

1

2

0

-11

-2

7

1

GRDE No Act Var

1

15

2

9

1

2

0

-5

-1

GRDE Prop Act Var

-3

ORGANISATION: NWSC CHART No: 10 (g)

DEPARTMENT: Commercial SECTION: Kalulushi and Chambishi Zone DATE: AUG 2007

TOTAL


Area Manager

Kalulushi & Chambishi Zone

(1x1)

Customer Services

Officer Debt Mgt

(1x1)

2

40

Plumber

Disconnection

(1x3)

6

14

6

Supt

Water/Sewerage

(1x2)

Supervisor

Water (1x2)

Plumber

Network

(1x4)

Cashier/Customer

Service Asst

(1x3)

Supervisor

Sewerage (1x2)

Plumber

(1x4)

Chocker

(1x8)

General Worker

(1x3)

General Worker

(1x3)

Customer Services

Officer

(1x1)

12 Marketing

Assistant

(1x2)

5

6

7

8

9

10

Commercial Services

Officer

(1x2)

3

26

3

13

0

7

1

-14

-3

-1

-6

-5

GRDE Prop Act Var


DEPARTMENT: Commercial SECTION: Billing DATE: AUG 2007

TOTAL


Manager – Billing

Services

(1x1)

2

8

Billing Officer

(1x1)

Assistant

Billing Officer

(1x1)

2

Data Entry Clerk

(1x2) 4

Metering Officer

(1x1)

Technician Meter

Maintenance

(1x1)

Plumber

(1x2)

4

6

7

8

2

5

2

1

0

-3

0

-3

GRDE Prop Act Var


DEPARTMENT: Administration SECTION: Internal Audit DATE: AUG 2007

TOTAL


2

Manager Internal

Audit (1x1)

2 Internal Auditor

(1x2)

4

6

2

2

0

0

GRDE Prop Act Var

Organisation Structure of Nkana Water and Sewerage Companyod.2margraf.com/.../08_NWSC_good_Organisation_Structure.pdf · Organisation Structure of Nkana Water and Sewerage Company

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