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Copyright © 2015 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – Internal/Restricted/Highly Restricted 1
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Introduction and IoT Strategy Eric de Smedt, Sales Consulting Director ([email protected]) @EricDeSmedt
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Business Don’t Know How to Talk to Devices
Business Applications IoT Devices
Manufacturing, Supply Chain, Asset Mgmt
Customer Relationship Mgmt, Sales, Service
Vertical Apps – Utilities, Healthcare, Retail
Current processes
Today, many conditions are manually detected, and then manually entered in the business applications
Manual Processing
Reactive Controls
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Oracle Internet of Things Cloud Service
Business Applications IoT Devices
Manufacturing, Supply Chain, Asset Mgmt
Customer Relationship Mgmt, Sales, Service
Vertical Apps – Utilities, Healthcare, Retail
Oracle IoT Cloud Service
Connect Analyze Integrate & Act
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DATA MANAGEMENT
• Database • NoSQL Database • Big Data • Big Data SQL
• Big Data Preparation • Database Backup • Exadata
IT OPERATIONS MANAGEMENT
• IT Analytics • Log Analytics • Application Performance Monitoring
IDENTITY MANAGEMENT
• Identity
CONTENT & PROCESS
• Documents • Social
• Process • Sites
APPLICATION DEVELOPMENT
• Java • Application Container
(Node, Java SE)
• Application Builder • Developer • Mobile
INTEGRATION
• Integration • SOA • API Manager
• Internet of Things • GoldenGate
MOBILE
• Mobile • Integration
• Internet of Things
BUSINESS ANALYTICS
• Data Visualization • Business Intelligence • Big Data Discovery
• Big Data Preparation • Internet of Things
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Internet of Things in Action
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• The global first implementation of a city wide “smart” parking management system and technology to manage parking supply and demand more intelligently.
• Sensors at 8,200 of the city’s 27,000 metered parking spaces, to get information from the gate arms at the city’s 14 garages, which among them have about 13,000 spaces
Smarter City: Parking Management
Old Objects Go Ditigal
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“Les solutions Oracle nous ont aidé à concrétiser notre engagement à fournir la plus haute qualité de service et la meilleure expérience pour tous nos clients, qu'ils soient résidentiels ou professionnels, mais aussi à inaugurer de nouveaux domaines d'application en divisant par trois nos délais de commercialisation.” -- David Martínez Álvarez, responsable de la plateforme M2M de Securitas Direct España.
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Finding the Business Value
Monitor/Maintain
Asset Tracking
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Device data into CRM, ERP, SCM, Service Management, Billing…
Monitor, Maintain
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Problem to be solved
• Product performance and uptime
• Effective utilization of service resources (Cost of reacting to product failure)
• Unclear where to invest next
Benefits
• Improved MTBF
• Reduce service costs
• Develop new service revenue channels
• Increased understanding of future product requirements
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Device data into Transportation Mgt, SCM, CRM, ERP, Billing….
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Problem to be solved
•Managing risk of service disruptions/delay from product failure
•Monetization not possible without product usage data
•Need to optimize route to ensure JIT delivery
•Reduce risk and costs of shipping high-value assets
Benefits
• Know what, where, when: real-time issue resolution
• Live usage data to enable service billing and charging
• Preventative maintenance to reduce down-time
• Optimize field service and fleet management operations
Asset Tracking
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Partner’s Ecosystem around Oracle IoT Platform
OEM
Telecom
Service Provider
ISV SI Consulting Customer
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Push the IoT limit further
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Vous ressentez un manque de légitimité pour organiser avec
eux le partage de leurs données personnelles ?
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Vous souhaitez proposer des services compatibles avec TOUS les
objets connectés du marché, RAPIDEMENT, et avec un BUDGET
LIMITÉ
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=
Middleware intégrable par les marques pour s’assurer une
compatibilité avec tous les objets connectés (méta API)
+
Plateforme tiers de confiance pour organiser le partage des
données par les utilisateurs finaux des services vers les
marques (SDK)
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SERVICE
1
2
3 4
1 2
3 4
Données « cloudifiées », accessibles via la méta API Wicross
Acceptation du partage des données via le SDK Wicross
Transfert des données du cloud vers le cloud Oracle, via Wicross
Délivrance du service par la marque via Oracle
Votre Marque
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PROPOSITION DE VALEUR
Budget très limité
Flexible et Evolutif
Vecteur de confiance
Agrégateur illimité !
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Voici un échantillon des objets compatibles avec la plateforme
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QUAND JE SUIS LOIN DE CHEZ MOI, NATIXIS VEILLE
SUR MA MAISON
J’ai l’esprit tranquille, quand je ne suis pas chez moi, Natixis prévient les sinistres et les cambriolages, et
m’offre une assistance rapide en cas de pépin.
Objets utilisés : caméra de surveillance connectée, serrure connectée, détecteur de fumée, etc.
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Implementing Oracle Internet of Things Cloud Service Jean-Marc Hui Bon Hoa, Principal Sales Consultant ([email protected]) @jeanmarchbh
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Common IoT Challenges
Security and identity
Always available, but not always on
Scale (connection and data)
Different formats, architectures, languages
Life-cycle management
IoT Device Management
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Unlocking the Value of IoT Data Volume, Velocity and Variety
Time
Bu
sin
ess
Val
ue
Engine STOP
HOT Warning – maintenance required
WARM
Piece of trim gone: note for future development
COLD
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Oracle Internet of Things Cloud Service - Architecture
Integration Cloud Service
BI & Big Data Cloud Service
Oracle Cloud
Services
Mobile Cloud Service
3rd party apps
Industry Vertical Apps
Enterprise Apps
Cloud or On Premise
Manufacturing
Transportation
Service Mgmt
Asset Mgmt
Oracle IoT CS Gateway s/w Indirectly
connected Devices
Directly connected device
IoT Cloud Service Client Libraries & Gateway
Firewall
IoT Cloud Service
Device Virtualization
High Speed Messaging
Endpoint Management
IoT Cloud Service
Device Virtualization
High Speed Messaging
Endpoint Management
Enterprise Connectivity
REST APIs
Control
Stream Processing
Event Store
Data Enrichment
3rd party gateway s/w with Oracle IoT
Client Library
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Devices Business
Applications
IOT Cloud Service Features Connect
IoT Cloud Service
Connect and Control IoT Devices
Device Virtualization
Endpoint Management
High Speed Messaging
Device as a Resource
Flexible Topologies via Gateways & Protocol Adapters
Device Life Cycle
Security, Trusted Devices
Command & Control, Secure, Bi-directional & Reliable
Multiple Client Libraries
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Condition detection and Alerts Edge Processing
Business Intelligence, Big Data Discovery
Event Analysis, Stream Explorer
Composite events, Contextualization
Message Historian, Time series store
Flexible queries, device metadata and events
Devices Business
Applications
Enable rapid development of preventive and predictive analytics
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Predictive Analytics
Real-time Processing
Device Stream Management
IOT Cloud Service Features Analyze
IoT Cloud Service BI Cloud Service
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Mobile Cloud Service, Multi-Channel Support
Integration with Sales and Service Cloud
Flexible Connector framework, Message enrichment
Enterprise app integration using ICS
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Devices Business
Applications
IoT Cloud Service Mobile Cloud Service Integration Cloud Service
Unleash the Value Through Optimized Business Processes
Better Customer Experience
Process Automation
Pre-built App Integration
EBS Asset Management, JD Edwards Condition based Maintenance, Rental mgmt
Asset tracking & Logistics
IOT Cloud Service Features Integrate & Act
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Accurate real-time temperature and location information from shipments on the road
Optimize logistics and add more security
Prevent and address issues the moment they arise and make last minute adjustments to the plan as needed.
Locus Traxx aims to improve your relationship with your customers, help protect your brand, and improve your bottom line.
Challenges Solution
Oracle Cloud platform financial
Oracle BI cloud service
Oracle Fusion Middleware
IOT, Oracle Event processing
Results
By implementing our solution you
will see a return on investment
within 6-9 months.
Reduction in:
Temperature related claims
and man hours spent
mitigating claims
Man hours spent on tracking
and managing shipments
Improvements in: Productivity,
operation, measure
Logistics IOT customer
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To implement
Leading world-wide manufacturer of valves, automation components and other products for high-tech process industry
Challenges • Increase lifetime and reliability of components
used in safety and health-critical chemical processes
Solution Components • Real-time filtering and processing of events from
deployed equipment • Integration with CRM and service ticket system
Benefit • Proactive and timely parts replacement avoids
production downtime • Increased knowledge of product usage improves
product quality and functionality
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IoT Deployment Phases B
usi
ne
ss V
alu
e
Time to Value
Connected Assets • Remote monitoring • Business validation
0-3 Months
Predictive Analytics • Proactive decisions • Improved products
3-6 Months
Service Excellence • IoT blended into
enterprise applications
• Differentiation through customer experience
6-12 Months
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Experimenting IoT in Facilities Management Alexandre Dugarry, GreenMe Marie-Laure Dubourdieu, Accenture Digital Jean-Marc Hui Bon Hoa, Oracle
Copyright © 2015 Oracle and/or its affiliates. All rights reserved.
INTERNET OF THINGS
Experimenting IoT in Facilities Management with…
By GreenMe By Orange By Oracle By Accenture
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Going further …
• Learn, Watch, Develop – http://docs.oracle.com/cloud/latest/iot/index.html
• Discuss – [email protected]
– Twitter: @jeanmarchbh
• MWC16 Smart and Connected Customer Service with IoT CS and Service Cloud Demo: http://bit.ly/1o4rVi7
• Getting Started Vidéo: http://bit.ly/1o4suZh
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• Try IoT Cloud Service
– Ask me for a 30-days Free Trial
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