Optimum Global Services is based in USA

http://optimumglobalservices.com/

We are a team of talented designers and developers which has years of hands-on experience under its command. Optimum Global

Services Managed IT Services is an integrated IT Automation framework specifically designed for IT service providers.

Optimum Global Services application support services offer access to the extensive skills. We believe in delivering expert

solutions to businesses and home PC users at an affordable cost.

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About Company

Optimum Global Services is a leading IT solutions provider in the Indian sub continent. We offer a wide range of solutions and services in various verticals such as strategic IT consulting, training, networking, platform delivery, onsite service and support, outsourcing, customizing and implementing solutions, facility management and application management support. We have our development and training centre in Gautam Budh Nagar (India).

Software Division:

Optimum Global Services software division offers consultancy and outsourced services in customized projects in various domains like .Net, JAVA, Embedded Software, Software Testing, Networking and network management, Web-based solutions in PHP, J2EE, .Net, Oracle and other databases. It also provides career oriented training courses for students and professionals.

Contact

OPTIMUM GLOBAL SERVICES LLC

9127, Menard Ave, Morton Grove, IL 60053, USA

Call Now : 1-888-216-0891

For Enquiry : [email protected]

For Help & Support : [email protected]

For Suggestion / Feedback : [email protected]

Website : www.optimumglobalservices.com

IT Services

Finding the correct technology for your increasing business needs shouldn't be the brain drain. After all you have got more significant things to think about.The truth is that the span of technology is growing, making it nearly impossible for you to be specialist for so many hardware and software products. That's why you should depend on IT services.For maximum flexibility, speed, and efficiency, a robust IT strategy is critical.Optimum Global Services IT services leverage our domain and business expertise. We offer IT-enabled business solutions along with a complete range of services.

Optimum Global Services - IT Services offering helps clients make the most of their IT investments - from providing system integration solutions, application development and management services, and testing solutions.

Optimum Global Services , deliver brilliance and assurance across all of your enterprise's IT needs.

Enterprise Solutions

Enterprise solutions are software applications that allow people to access and manage real-time information and transaction processes across an entire organization. From managing supply chains, devising CRM strategies, and deploying content management solutions to integrating enterprise-wide functions, our enterprise solutions help our clients achieve high performance. Our innovative solutions deliver value by increasing process efficiency, enhancing workforce productivity, cutting operating costs, boosting employee and customer satisfaction, and enabling better, faster decisions.Optimum Global Services helps you with comprehensive, efficient and robust solutions that

meet your unique requirements.Client ChallengesCoping with business expectations and dynamic market conditionsSustaining profitability in highly competitive and rapidly changing environmentsBuilding and managing complex customer informationDifficulty in aligning disparate processes and IT systems environment with business goalsLowering total cost of ownership, while increasing return on investment and mitigating risks

Application Management

Optimum Global Services is a leading offshore IT vendor with proven capabilities in offshore Application Development Services (ADM Services). Our Application Management Services are integrated with a combination of the latest technologies and innovative strategies. This results in efficient and robust applications to help increase the productivity of your business.The services provide concrete support during the various stages of application management starting from the initial planning to the final delivery. Work performance is measured during each phase for 100% productivity. If required we conduct an analysis of the industry you are in and accordingly suggest up-gradation of your application based on the latest and the best standards of your particular industry. Testing is also taken care of along with the maintenance of the application. Apart from this, our team can also help you gain proficiency in the enhanced application.

Optimum Software Development

A new generation software company that understands business and the bottom line. We have chosen a strategic global model combining the best of onshore and offshore software development to deliver premium quality services and products to our clients at affordable cost.

Offshore software development means delegating the responsibility of software development to an external organization overseas that has core competency within that area.

Globally IT (Information Technology) is one of the most widely outsourced sectors in current industrial scenario. Supported by statistics (National Association for Software and Service Companies, India), there has been a 34% increase in software services export from India.

Managed IT Services

Optimum Global Services Managed IT Services is an integrated IT Automation framework specifically designed for IT service providers. Our solution manages each client's infrastructure, network components, servers, and users' desktop PCs - remotely, comprehensively and transparently.

What is Managed IT Services?

Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations.

Why Optimum Global Services’s Managed IT Services?

Managed services are rapidly replacing traditional information technology (IT) management tools and mega-outsourcing arrangements because they provide a more cost-effective method of managing and protecting enterprise networks, systems and applications.

Application Support

Optimum Global Services application support services offer access to the extensive skills and expertise of Optimum Global Services professionals for help implementing and running leading middleware, databases and Web applications. We help you design and build the right solution, integrate applications and run them efficiently.

We provide a global shared helpdesk wherein the support personnel may be used across multiple engagements so that their time is used effectively and support knowledge shared across effectively. Optimum Global Services and our authorized partners offer software applications support services that help you maximize the availability, security, and performance of your important business applications.

Optimum Global Services Application Support Services address the challenges faced by today’s enterprises in managing their portfolio of mission-critical applications.

IT Help Desk

Optimum Global Services IT help Desk handles incidents and service requests, with its world class infrastructure support, as well as provides an interface to users for the entire range of service management activities. As well as delivering your service more effectively, we facilitate transformation through evolving infrastructure to meet business and technology requirements.

Service offerings range from automating existing IT service desks to implementing new ones, consolidating IT service desks to incorporating web-enabled support. Optimum Global Services has a large pool of ITIL certified consultants and works on global infrastructure and processes, with capability to migrate and operate on large scale IT support and call centers. With consistent investments and growth initiatives coupled with deployment expertise in ITIL and other global quality initiatives, Optimum Global Services is a pioneer in setting industry standards for delivery and enhancing customer experience.

System Integration

One enterprise with multiple IT systems can result in confusion, inefficiency, and decreased productivity. Let Optimum Global Services experience and expertise transform your enterprise into one streamlined and optimally-functional entity.

Integrating multiple IT systems that cater to different functions, departments, and stages in product life cycles

The right tools, methodologies, and templates for your enterprise's needs combined with world-class knowledge and experience

The ability to access real-time data and gain a consolidated view of your business. Accelerated business processes. Reduced business cycle times, higher performance, increased flexibility.

Web Development

We are a team of talented designers and developers which has years of hands-on experience under its command.

We employ powerful web development platforms including PHP, Perl, Python, .NET, ColdFusion andRuby on rails for our delivering custom web applications. These platforms are further complimented by our driving methodology of Agile Web Development. Together, it gives us the edge in developing highly customized solutions that are sharp, innovative, fully functional and perfectly in tune with all business models.

In today's cutthroat world of outsourcing, our expertise and cost-effectiveness is vouched for by clients worldwide. We would love to share it with you!

SEO Services

Optimum Global Services offer the best kind of Internet Marketing, Search Engine Optimization, Link Building and Web Design & Development solutions to customers widespread all over the globe. Search Engine Optimization is not effortless, it requires hours of analysis and investigation by the optimization experts. But the results can be surprising.

Our SEO services improve the volume and quality of traffic to a web site from search engines via "organic" search results. The organic search results are the ones that pull up in the main body of the search results page. We own the brightest resource pool, enriched with technical flair.

e-Commerce Website Development

Our e-commerce design solutions are developed to fit with your complex business processes yet at the same time are easy for you to use and will engage your visitor

with an exceptional shopping experience. We place great emphasis on e-commerce design that instantly appeals to the visitor, exceeds their expectations and entices

them to make a purchase.

Our creative design flair, combined with knowledge of the latest technologies enables us to create e-commerce websites with high-end design and advanced functionality to

help increase your sales conversions, drive traffic, improve user experience and maximise your return on marketing initiatives and investment.

Whatever your line of business, we will listen to your online objectives and consult with you to develop innovative solutions tailored to the needs of your business to

drive traffic to your site and convert those visitors into sales.

e-Business Solution

Optimum Global Services’s service offerings help organizations keep pace with the rapidly changing dynamics of the Web and e-Business. We provide end-to-end Web technology and e-Business solutions and services that include:Architecture ServicesSOA Consulting ServicesSAAS ServicesPortal and Content ManagementWeb 2.0Workflow and Business Process ManagementVerification and Validation ServicesEnterprise Value Chain IntegrationPerformance Engineering and EnhancementsSecurity and User Management.Optimum Global Services Architecture Services

Data Analytics and Crime Analysis

Analytic Applications - Security Planning and Audits

Crime analysisAnalytical pattern identificationArtificial IntelligenceGIS integrationMultiple feeds for information correlationData entry points for consolidation of eventsAutomated incident data management system with event correlationCoincidence or inter relation detection checks inside database to detect PATTERNS to link multiple crimesReport preparation and case sheets built into the application

Digital Forensics

Analytic Applications - Security Planning and Audits

Crime analysisAnalytical pattern identificationArtificial IntelligenceGIS integrationMultiple feeds for information correlationData entry points for consolidation of eventsAutomated incident data management system with event correlationCoincidence or inter relation detection checks inside database to detect PATTERNS to link multiple crimesReport preparation and case sheets built into the application

Managed Security Services

Our MSS solution is based on these set of services forming our Security Suite.Vulnerability Management comprises of Identifying Vulnerabilities inside your Infra, Patching those vulnerabilities and Mitigating them for future course.Firewall management involves Secreting logs out of your existing firewalls and analyzing those logs to identify anomalies. Also, rules configurations and updates as well as patches for the Firewalls comprise this exercise.Network Monitoring involves agent based establishment across your infra where our sensors are set up at various indentified entry points inside your infra and they gather necessary traffic data to manage and monitor your network by rules configuration and pattern detection.Email Security involves setting up our proprietary email solutions for Spam filtering and IP identification

Unified Threat Management

Unified threat management solution provide the most complete security in its class for fully integrated, multifaceted protection from network threats, including:SpywareTrojansWormsSpamBlended threatsBots SQL injectionsWeb exploits VirusesDoS/DDoS attacksPolicy violationsWhat Is a Unified Threat Management Solution?

Website Security

The importance of Web Application Scanning

Organizations need a Web application scanning solution that can scan for security loopholes in Web-based applications to prevent would-be hackers from gaining unauthorized access to corporate information and data. Web applications are proving to be the weakest link in overall corporate security, even though companies have left no stone unturned in installing the better-known network security and anti-virus solutions. Quick to take advantage of this vulnerability, hackers have now begun to use Web applications as a platform for gaining access to corporate data; consequently the regular use of a web application scanner is essential

IT Inrastructure Management

In today's unstable business world, enterprises face major challenges in scaling and administering their global IT infrastructure. To meet these challenges, Optimum Global Services offers focused solutions in core infrastructure areas for building and running the enterprise IT infrastructure comprising lifecycle services in datacenter management, desktop management, database administration, and web operations. Optimum Global Services'sInfrastructure Management unit offers a complete collection of Consulting & Implementation Services (CIS), Managed Services (MS) and Technical Support Services (TS) focused at civilizing IT operational competence and accessibility. Optimum Global Services’s field expertise spans a varied set of systems and technologies within an organization's enterprise IT infrastructure.

RIM Services

Remote Infrastructure Management (RIM) provides effective end-to-end management and support of IT assets regardless of their location by pro-active and predictive monitoring. 90 to 95 per cent of infrastructure issues can be resolved remotely.Our ITIL-aligned service management tool set enables us to deliver remote infrastructure management services while servers/infrastructure are located at customer premises or at any of our own datacenters, reducing the service cost and enhancing service performance. As well as delivering your service more effectively, we facilitate transformation through evolving infrastructure to meet business and technology requirements

IT Services Desk

Optimum Global Services, IT help Desk handles incidents and service requests, with its world class infrastructure support, as well as provides an interface to users for the entire range of service management activities. As well as delivering your service more effectively, we facilitate transformation through evolving infrastructure to meet business and technology requirements.

Service offerings range from automating existing IT service desks to implementing new ones, consolidating IT service desks to incorporating web-enabled support. Optimum Global Services has a large pool of ITIL certified consultants and works on global infrastructure and processes, with capability to migrate and operate on large scale IT support and call centers.

Data Center Management

With ever-increasing data center size and complexity, data center managers and IT professionals require remote management solutions that facilitate them to rapidly and effectively access servers, networking devices, and other mission-critical equipment. Guarantee smooth business and IT operations at the heart of your organization. Challenges faced by the clients include inefficient, unproductive data center services that can cost millions per hour and long-term consequences of poorly managed data centers.

End User Computing Services

Optimum Global Services End-User Computing Solutions convey high performance through a more dependable, cheap and more protected end-user computing environment.

For many businesses and governments, the end-user computing environment has evolved in an unplanned fashion. Many organizations need to revive and simplify their environments to bring down the cost of management, improve accessibility and reduce time to market for new capabilities. For these organizations, slowly and one-off initiative cannot produce enough business value; they need a more transformational approach to their end-user computing environments.

Database services

Database Administration has revolutionized the way business is taken care of in toady’s competitive environment. Remote rendering of Database Administration Development give companies the security of 24/7 on call experts for any database issues. It gives you access to a team with a variety of experts, who have vast experience in the industry and provide the best services to our clients. Database Administrative services results in improved system performance, in-depth and critical analyses of database being analyzed, enabling reduction of cost and higher ROI for our clients.

Optimum Global Services

Database Administration provides 24/7 monitoring and maintenance tailored to your specific needs. Some of the benefits of Database Outsourcing are highlighted below:

Command Center Services

A vital part of the emergency management or business continuity planning process involves preparing to operate an emergency command center. Good response and recovery management requires a robust approach to information management. Command Centers, supported by sound information management systems, hold the key to successfully managing potential problems associated with any disaster.

Managed Security Services

Optimum Global Services, with its vast talent pool, highly experienced and skilled resources, is uniquely positioned to offer professional services to the customers. Optimum Global Services Managed Security Services are the ideal solution to protect your organization's key information assets. Whether your business is a Fortune 500 enterprise or an Internet-based start-up company, we can help lower the internal costs associated with information security management, monitoring and support for any type of organization. These services are designed to help you enhance your information security posture, lower your total cost of ownership and demonstrate compliance by partnering with Optimum Global Services for the monitoring and management of your security operations, regardless of device type or vendor on a 24/7/365 basis or as needed.

Network Management Services

Network management is the execution of the set of functions required for controlling, planning, allocating, deploying, coordinating and monitoring the resources of a network. Detect, diagnose and resolve network performance issues before they turn into costly downtime.

Optimum Global Services/ Network Management Solution includes

Router & WAN Monitoring -WAN links are usually the most expensive part of the network, and managing bandwidth allocation can be complex. Oversubscribing to bandwidth could mean that your company is paying for more bandwidth than required, and under subscribing could result in congestion and unacceptable network performance.

Desktop & Server Management

Desktop support is automating various computer-related support tasks in an organization. Troubleshooting, software installation, software patches, etc., can all be done via the network -reducing the turnaround time for IT support, simplifying and improving management of computers in the organization. Despite its name, desktop management includes overseeing laptops and other computing devices as well as desktop computers. In recent years, security-related tasks have become an increasingly large part of desktop management.

Consulting

Companies are facing a dynamic market environment that not only demands constant realignment of strategic business goals, but also creates a need for rapid planning and implementation of comprehensive solutions. Changing demands of increasingly complex market scenarios force businesses to act swiftly and continuously reinvent themselves to meet and exceed their customers’ expectations.

Optimum Global Services breadth and depth of technical knowledge and expertise can provide a sound strategy to create such a model, one that is tailored specifically to your organization, and that allows it to keep pace with the latest business trends and technology advances.

Business Consulting

Defining a business's transformation imperative begins with assessing its goals and the environment in which it operates. Optimum Global Services systems Business Consulting services help enterprises envision innovative business models and provide advice on how to best achieve adoption. We have the skills and resources to help organizations define, measure, and successfully manage their journey to business transformation.

IT Consulting

To enable success, Optimum Global Services help creates strategies that transform enterprises by aligning IT strategy and priorities to their business objectives. Top line growth, reducing operational cost, increasing customer satisfaction and effective use of information for competitive differentiation are the top business priorities for the CEO today. To facilitate this journey, Optimum Global Services brings together key IT consulting services that address aspects of reducing cost, increasing agility and enabling transformation. Optimum Global Services guides businesses through the definition, deployment, and governance of their enterprise and domain architectures, while systematically analyzing change drivers to connect business requirements to adequate IT capabilities. Our consulting offerings are based on an analytical approach to understand the business problems, resulting in practical recommendation and actionable plans.

Business Solution

Optimum Global Services Business Solutions bring the right combination of insight and capabilities to ensure that customers reach their objectives properly. This discipline focuses on delivering Process Value Stream Improvement, with the objective of an end-to-end process integration approach.

What Optimum Global Services Provides ???Optimize IT

Optimum Global Services consulting expertise combined with its IT capabilities helps enterprises transform IT into a lean and high performing organization. Our work design provides a systematic examination of the entire IT organization to reveal cost reduction opportunities, and improve utilization and services:

Customer Interaction Management

Our CIS and BPO services are one extension of our IT service offerings. Our services are built on a domain expertise, and are enabled by innovative technologies. We provide customized solutions for our clients who rely on us for effective support.

Our CIS and BPO services include IT helpdesk, HR services, product support and financial services.

The most successful companies have two common characteristics: they focus on core competencies, and flawlessly execute on a consistent basis, in every area of business.

Knowledge Process Outsourcing

The evolution and maturity of the Indian BPO sector has given birth to yet another wave in the global outsourcing scene: KPO or Knowledge Process Outsourcing. Optimum Global Services is an outsourcing consulting company in India, provides cost effective, time bound and value added services for Knowledge Intensive Business Process that require specialized domain expertise.

Efficient deployment of critical resources and effective management of people processes has significant impact on customer service levels and business profitability. We provide services with highly experienced offshore outsourcing consultancy and expertise designed to leverage their outsourcing investments."

Reconciliation

Optimum Global Services services that meets the reconciliation and investigation needs of large corporate and niche financial services organizations, improves the reconciliation performance, and leads to a reduction in TCO

Challenges faced by the clientsManaging a large workforce with significant overheads to process transactions at the desired service level, in an environment of reducing IT budget.Transaction Volumes are escalating exponentiallyFinancial instruments are getting increasingly complex

Benefit Administration

Administrators now a days face the challenge of on-boarding new customers quickly and cheaply on one hand, and of scalability, hiring and retaining trained resources on the other, resulting in escalating servicing cost per participant. Optimum Global Services can help businesses identify vital activities that can be effectively outsourced – including claims handling, agency management, customer relationship management (CRM), and policy servicing – which can in turn help firms concentrate on increasing market share and staying competitive.

As record-keepers continue to customize their services for employers and progress towards total benefits outsourcing, they will likely be challenged by increasing costs, complexity, and growing technology requirements to manage benefits administration efficiently.

Payroll

• Payroll management has evolved as a complex function for enterprises across the world. Optimum Global Services can help identify outsourcing solutions to help organizations increase process efficiency in payroll management, allowing them to focus on their bottom lines.

What Optimum Global Services Serves

Optimum Global Services, provide its customers with a pay-per-use option for payroll administration services. This helps enterprises leverage the functionality of an established ERP system while avoiding the need to expend on capital and recurring hardware and software costs.

Industry Specific Offerings

Our robust and mature processes coupled with technical and functional expertise in several industry verticals have placed us at the forefront of providing best-in-class services for:Banking & Financial ServicesInsuranceTelecomRetailTo help our customers achieve new levels of efficiency, Optimum Global Services, BPO offers platform based services, transformational outsourcing and innovative and flexible business models.