Optimized Management for iPhones, iPads, and Androids with IBM’s Lotus Traveler

© 2010 Fiberlink CommunicationsMORE Webinar Series© 2010 Fiberlink Communications

Optimized Management for iPhones, iPads, and Androids with IBM’s Lotus Traveler

Chuck Brown

© 2010 Fiberlink CommunicationsMORE Webinar Series

What will I learn today?

> How Traveler can be used as a basic management tool for Mobile Devices

> The features and capabilities that are available in Lotus Traveler for managing Mobile Devices

> The the gaps and traps to watch out for if using Traveler to manage Mobile Devices

> What to do when you need more comprehensive control and visibility

> The benefits of using Traveler device management to derive additional value from an MDM solution.


Let’s get the conversation started…

> You have users with personal and consumer devices that require access to your Lotus Notes email environment iPhones, iPads and Androids

> You need a tools and techniques to help get some basic level of control, now

> I know how to do Blackberry, but these other devices are uncharted territory for me and my team

> I am being inundated with information on how to manage my devices that seem to be offering very different approaches


So, where to start?

> Domino must be at 8.5.2 level for proper Traveler support Standard uid and mailbox set up accomplished via Domino

> Lotus Traveler now supports Smart Devices 8.5.1 - Apple iOS support 8.5.2.1 – Android support 8.5.2.2. – XOOM support Legacy Device Support

• Symbian• Windows Mobile

> What can I do with these tools? Device visibility/asset management

• 10 or so device attributes Device policy creation/edit/assignment Actions

• Wipe (factory reset)• Remove/Block Device


What are the steps?

> Turn on Traveler Things to consider when you enable Traveler with your

Domino Domain Monitor for New Devices

• Once a person has a uid multiple devices can be used– Lotus Notes application can easily be downloaded and

installed » \servlet\traveler

– Losing control of what has access.– Manual effort

Monitor for proper Traveler default security policy• Shown on slides 12 & 13


Setting up Users


Know Issue loading Notes Agent on Android


Device Information after Registration


Now that you have it tuned on….

> Gaps to be aware of No clear picture of connected devices in real-time Remote Wipe that is all or nothing No easy way to view and remove inactive devices No easy way to lock devices remotely Limited ability to perform Device and User Group

based policy assignment No concise audit history of mobile device actions (e.g.,

policy change, remote wipe) No web-based access for non email administrator

personnel No ability to add asset information to mobile devices

managed via Traveler


Now that you have it turned on….

> Traps that could get you in trouble Multiple devices

• Once a mailbox is enabled, a user can connect any number of devices

Device diversity• No control over what type of device connects• Significant gaps exist in device capabilities that need to

be considered– Apple iOS 3.x– Android 1.x, 2.0, 2.1

Android implementations• Androids lie!

Jailbroken and Rooted Devices


Supported Traveler policies, the basics

> The following Traveler policies are supported on iOS and Android Enforce password on device Minimum password length Maximum failed password attempts Require both numbers and letters Inactivity time in minutes Number of wrong passwords before wiping the device (hard reset) Prohibit devices incapable of security enablement

> The following Traveler policies are also supported on iOS Allow or prohibit simple password Password expiration Password history Minimum number of complex characters in password Allow camera Require device encryption

11


Traveler – Android Settings


Traveler – Apple iOS Settings


You know you need more than Lotus Traveler when:

> You need better device data and asset information> You need more consistent and quality device data

to make better decisions on what is accessing your corporate data

> You need a consistent way to deal with variation in device/vendor support

> You need important and more granular actions Selective Wipe/Full Wipe (as required by the situation) Lock Device Change device passcode Locate device

> You would like to delegate administrative activities

© 2010 Fiberlink CommunicationsMORE Webinar Series 15

MaaS360 Mobile Device Management

> Offers Lotus Traveler as well as iOS and Android Mobile Device Manager for additional capabilities

> Helps organizations at-a-glance understand their mobile device posture (real-time) on their Lotus infrastructure

> Helps organizations extend mobile device management operations to other teams, if desired

> Able to have multiple policies> Selective Wipe with iOS> Push out VPN/Wireless Profiles with iOS and Android


Demo of MaaS360 MDM

16


Action History


Policy Management – deeper than Traveler


Audit History of Policy


Wrap-up

> Up-coming Webinars (http://maasters.maas360.com/webinars/)

April 14- iPad2 vs. Xoom – Which is best for corporate and mobile use?

> Past Webinars (http://links.maas360.com/webinars/)

Managing Personal Mobile Devices In Your Business with Philippe Winthrop Solving the Android Fragmentation Dilemma Financial Services: Benchmarking your Smartphone IT Operations

> Plus lots of How-To content at the MaaSters Center Mobile Device Management Best Practices

• http://links.maas360.com/mdm/ Mobile Device Management Strategy Series from Lopez Research

• http://links.maas360.com/mdmstrategy/ Mobile Device Management Glossary

• http://links.maas360.com/mdmglossary/ Over 300 articles and posts including training videos and free tools

• http://maasters.maas360.com/

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Questions or follow-up?Chuck [email protected]

Optimized Management for iPhones, iPads, and Androids with IBM’s Lotus Traveler

Technology

device information

device capabilities

removeblock device

type of device

travelermore webinar

better device data

domino lotus traveler

traveler android settings