Operations Associate Ramah Darom Summary: The Operations Associate supports the operations of Camp Ramah Darom and Ramah Darom Retreats in the Atlanta office and, during the summer, at Ramah Darom’s Clayton campus. The Operations Associate reports to the Director of Business Operations and works closely with the lead staff of each area supported to ensure successful operations in areas assigned. Direct Report: Director of Business Operations Dotted line reports: Director, Camp Ramah Darom Director, Kaplan Mitchell Retreat Center at Ramah Darom Director of Development KEY RESPONSIBILITIES Administrative Support • Direct administrative support to Camp Director: scheduling appointments, ensure timely response to inquiries and requests, and other support as needed • Assistance in preparation for Committee Meetings, Zoom/Conference Calls, and programs and events as needed • Work with Assistant Director to plan Recruitment Calendar/events with local community partners • Scheduled mailing of B’nai Mitzvah gifts, Birthday Cards, and other recurring customer stewardship efforts • Provide administrative support to Retreats, Rentals, Marketing, Development and Finance depts as needed • Digitizing and archiving seasonal reports on campers and program at season’s end • Respond to electronic and phone inquiries regarding Ramah Darom programs, assisting prospective customers with basic information and passing leads to Directors for follow-up. • Assist with Camp and Retreat registrations and guest relations • Additional projects as required Communication • Provide support to Camp Director in managing communication (phone and email) • Assist with electronic and hard-copy mailings to camper families, staff members and other constituents • Prepare and send targeted communication related to local recruitment events, programs and other community visits