Government 2.0 How Social Media is Changing the Way We Participate
Jun 18, 2015
Government 2.0
How Social Media is Changing the Way We Participate
A Few Roles of Government
National DefensePublic ServicesCollect TaxesEnforce LawsSet RegulationsEnsure Order (and Democracy)
Problems With Government
Countries face different challenges depending on the political, social, and economic conditions
E-Government: 21st Century Democracy
“To promote more efficient and cost-effective government, facilitate more convenient government services, allow greater public access to information, and make government more accountable to citizens.”
Models for E-Government
Common themes: Open, Transparent, Accountable
UN E-Readiness Rankings
Top 4: Sweden, Denmark, Norway, United States
Bottom 4: Central African Republic, Guinea, Niger, Chad
Still Connected – 189 Countries Online
UN Benchmark for Web Readiness
Different countries and cities are in different stages of readiness
Botswana: Emerging
Chad: Emerging
India: Enhanced
Iceland: Enhanced/Interactive
China: Interactive
United States: Transactional
Sweden: Transactional
E-Participation
“E-Participation has the potential to establish more transparency in government by allowing citizens to use new channels of influence which reduces barriers to public participation in policymaking.”
E-Participation: Harnessing the Social Web Social Media Tools and Networks
Participatory Platforms
Open Data
Crowdsourcing
Levels 1&2: Social Media Tools
Twitter, Blogs, Wikis, PodcastsWidely employed by Western European and
the United States. Easy, cheap and can be effective
Level 3: Participatory Platforms
Engages citizens in policy debates and voluntary service at all levels of the government.
Europa Debate
Active community, monitored by EU officials but not a 2-way conversation
TellBarroso.eu
Platforms combine interactive features and visualizations; primarily a one-way conversation
Level 4: Open Data
Mash-ups translate RSS, OXML and other data feeds into visual applications and for mobile devices
Case Study: Stimulus Spending How can citizens, non-profits and the government
collaborate to monitor spending of the stimulus package?
Open-Data and Mash-ups Government engagement
Stimulus Watchdog Groups
Visualizations help us to understand complex and abstract ideas
Level 5:Connected and Collaborative
How can citizens engage directly with the policy making process?
Combine social media tools with public-private partnerships, and reach target audiences
Not there yet, but promising case studies
Whitehouse.gov Ask Questions
AmericaSpeaks: Multi-Dimensional
Online and offline data gathering; public-private partnerships; institutional support
Whitehouse2.Org: Direct Democracy
Hyopothethical future; Crowdsourcing and Collective Intelligence Gathering
A Globally (Dis)Connected Government Still a long way to go The total bandwidth of Africa is equal
to the Brazilian city of Sao Paulo The total bandwidth in Latin America
is equal to that in Seoul, Repbulic of Korea
In the United States 54.3 per cent of citizens use the Internet, compared to a global average of 6.7 per cent, and 0.4 per cent in the Indian subcontinet.
Openness, Transparency, Accountability
ICT + Transformational change in government == 21st century democracy